Business development associate

1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams

2. Take ownership of customer issues and ensure prompt resolution

3. Maintain customer records by updating all relevant information in the database

4. Meet personal/team qualitative and quantitative targets

5. Providing complete information about the product to the customer.

6. Solving all product or service-related issues of the customers.

7. Keeping a proper record of the customers.

8. Maintaining and updating the information of the customers regularly.

9 . Maintaining a pleasant working environment for your team.

10 . Creating policies and procedures.

11. Conducting quality assurance surveys with customers and providing feedback to the staff.

Job Description

1. The candidate will work on building whatsapp as a communication layer for Heyo.

2. The use-cases include building whatapp chatbot for support, helping merchants to send automated communication to their customers and other chat related use-cases

3. Its a hand-on role, so the person should be good in wirting PRDs, interacting with design and engineering teams

4. The candidate should be on top of the updates by whatsapp and should be able to think of use-cases around it

Requirements

1. Have 3-7 years of PM experience

2. Have worked on whatsapp business APIs and built chatbots in the past

3. Working as a hands-on person

The database market is massive (the IDC estimates it to be $119B+ by 2025!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

MongoDB is expanding our global team of consulting engineers to further our ongoing plans for worldwide growth!

MongoDB Professional Services works with customers of all shapes and sizes in all verticals, from tier-1 banks to small web startups, on a variety of interesting use cases from e-commerce platforms to trading systems to social media applications. Solve interesting problems, gain incredible cross-stack experience, work with the best and brightest people in the business, network with industry leaders, and see new places - all in a day’s work!

MongoDB consulting exists to support the development of our customers’ vision, accelerate customers’ time to value, and drive a multitude of customer adoption scenarios - from building new solutions to modernizing legacy applications or migrating to the cloud. Our consulting solutions ensure that organizations get the best out of MongoDB.

Be one of the recognized experts in this rapidly growing field in a high-growth software company successfully challenging the status quo of the database industry. 

Shift Timing

You will get an opportunity to work with Global customers (APAC, EMEA, and North America) So this would require you to work in monthly rotational shifts.

This role can be based out of our Gurugram/Bangalore Office or remotely in the India region.

Candidate Profile

We’re looking for a highly technical individual, with strong problem-solving and communication skills, and is comfortable working closely with customers. 

Our ideal candidate will have

• Excellent analytical, diagnostic skills, and problem-solving skills
• High motivation for a role that combines deep technical and customer-management dimensions
• Confidence speaking and presenting in a collaborative customer setting
• 4+ years of software development/consulting/support experience, preferably in a number of distinct industries/verticals
• Familiarity with enterprise-scale software architectures, application development methodologies, and software deployment and operations
• Competence in at least one of the following languages (in no particular order): Java, C#, Python, Node.js (JavaScript), Ruby, Go.
• Experience with databases such as MongoDB, Oracle, MS SQL Server, PostgreSQL
• Familiarity with Linux diagnostics and tuning; Windows tuning knowledge is a plus
• Should have the strong capability with, minimally, both English and any local language - as necessary

As a core member of the MongoDB Professional Services team, you will

• Contribute to helping migrate customers from self-hosted MongoDB on-prem/cloud to Atlas
• Contribute to customer implementations at any or all phases of the application lifecycle: portfolio assessment, application planning, and design, deployment architectures, development and build, integration and release configuration, system testing, production operations, application optimization, and best practices adoption
• Work as part of a wider delivery team comprising fellow consulting engineers, project managers, and account teams
• Cultivate your individual MongoDB reputation as a trusted advisor to guide MongoDB and our customers into the future
• Partner with Product and Engineering teams to influence the direction of the MongoDB product roadmap

Success Measures

As a Consulting Engineer, you will be successful in this role when you can execute the following

• Become a field expert in “everything MongoDB”
• Communicate complex technical proposals simply and convincingly to a wide range of audiences
• Gain a reputation as a trusted advisor with your clients, large and small
• Ensure your client’s success with their MongoDB endeavors
• Maintain the required level of billable utilization
• Influence MongoDB product development by contributing experience from the field
• Successfully communicate the product roadmap to external clients
• Constantly work on improving yourself, our products and our team

Do you know, Why MongoDB is a fantastic place to work and build your career?

• Top NoSQL database in the world
• Largest Ecosystem and the fastest growing database in the world
• Close to 26,800 customers in more than 100 countries and over 175+ million downloads
• Sequoia Capital and a number of other Top VC firms have invested in MongoDB. Sequoia Capital calls us out as one of their flagship portfolios; Sequoia has also invested in Apple, Google, Youtube, and WhatsApp
• 9-figure revenue company, with very high double-digit growth rates  
• Be a part of the company that’s reinventing the database, focused on innovation and speed
• Enjoy a fun, inspiring culture that is engineering focused
• Work with talented people around the globe
• Learn, contribute, and make an impact on the product and community

Life at MongoDB

Our India office culture

• 300+ people, with teams in Sales, Engineering, HR, Finance, IT & Marketing
• Regular group outings and opportunities to get to know your colleagues
• Employee affinity groups

 Our Benefits

• Competitive salary and equity
• Comprehensive Health cover, dental cover, travel insurance & Life Insurance.
• Free lunch twice per week and a fully stocked kitchen with healthy and sweet treats in office.
• Macbooks are company standard
• 26 weeks Maternity & 20 Paternity leave to spend time with new arrivals

let’s check out the below link to know more about the role and Flex Consulting Team in India:

https://www.mongodb.com/blog/post/meet-our-growing-flex-consulting-team

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys.https://www.mongodb.com/blog/channel/culture"> Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Position: Java developer

Experience: 4-5 years

Notice period- immediate to 7 days

• Core Java, J2EE, Spring, Spring Boot, Angular, JavaScript, JQuery, Bootstrap, CSS3, HTML, Ajax, JSON, SQL, PLSQL, Web Services, Restful API’s

• Having good experience in writing complex database queries.

• Should be a quick learner and keen on learning new technologies

• Good knowledge in Object Oriented Programming Principles, Design Patterns and Software Architecture

• Experience with building SaaS-based web applications

• Ability to work as part of a team and offer new ideas

• Working knowledge of GIT version control system

• Product development background.

Job Description

We are looking for frontend web developers passionate towards building high-performance web applications who can carry out the responsibilities of the core tech team. It's an ideal opportunity for self-driven individuals who love to find innovative solutions.

Daily Responsibilities

• Build cutting edge application using React Native
• Build high quality, performance applications with a good understanding of code organisation.
• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Maintain code and write tests to ensure the product is of the highest quality.
• Application deployments on app store and play store.
• Taking the responsibility and ownership of the given tasks.

Requirements

• Firm grasp of the TypeScript language and its nuances, including ES6+ syntax
• Ability to write well-documented, clean TypeScript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Knowledge of object-oriented programming
• Familiarity with native build tools, like XCode, Gradle(Android Studio/IntelliJ)
• Understanding of REST APIs, the document request model, and offline storage
• Experience with automated testing suites, like Jest/Mocha
• Minimum work experience of 1.5-2 years

1. Minimum 4+ years of mobile application development experience in native and excellent coding skills in Swift, RxSwift, RxCocoa, Objective-C
2. Any experience on MVVM, VIPER
3. Should have deep knowledge of the iOS SDK and IDE development tools.
4. Experience developing client-server applications using technologies and web services APIs such as JSON, REST.
5. Has hands-on experience with unit testing.
6. Extensive experience in using various architecture, frameworks, and design patterns in designing/refactoring a highly optimized mobile is a must.
7. Solid understanding of the agile development process and experience.
8. Experience working in TDD (Test Driven Development) and CI/CD (Continuous Integration/Deployment) environment is a plus.
9. Implement clean and manageable code incorporating best practices on security
10. Collaborate with cross-functional teams from both offshore and onsite to define, design, and ship new features.
11. Unit-test code for robustness, including edge cases, usability, and general reliability.
12. Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
13. Review code, bug triage and execute multiple releases as per business demand
14. Involvement with API team to design request / response contract
15. MVVM & VIPER is a must
16. Background fetch
17. Swift latest or minimum version 4 and Swift basics