Product Head

Roles & Responsibilities:

• Create accurate 2D and 3D drawings, models, and designs using AutoCAD.

• Prepare Basic Engineering Documents such as PFD (Process Flow Diagrams), P&ID (Piping and Instrumentation Diagrams), and HFD (Hook-Up Flow Diagrams).

• Design and draft detailed layouts, including: Equipment Layouts Civil General Arrangements (GA) Piping Layouts & Isometrics Electrical Layouts Piping Bill of Quantities (BOQ)

• Collaborate closely with design and development teams, project engineers, and proposal engineers across various projects.

• Convert conceptual designs into detailed engineering and manufacturing drawings.

• Incorporate revisions, modifications, and changes into existing drawings as per updates and site feedback.

• Attend client kick-off meetings and conduct site visits for surveying and civil inspection.

• Ensure all drawings comply with industry standards and company guidelines.

• Maintain and organize a comprehensive library of project drawings and documentation.

• Familiarity with various STP technologies like MBBR, SBR, ASP, and MBR.

• Manage multiple drafting assignments in a time-bound manner with minimal supervision.  

Required Skills & Tools:

• Proficient in AutoCAD with strong skills in both 2D and 3D drafting.

• Working knowledge of related tools such as: Revit SketchUp Adobe Creative Suite

• Good understanding of engineering and architectural standards.

• Excellent attention to detail and accuracy, ensuring dimensional and specification correctness.

• Strong project management and organizational skills.

Job Summary: As a Customer Support Executive , you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will work closely with customers and internal teams to ensure exceptional service delivery and customer satisfaction.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a courteous and professional manner.
• Identify customer needs and recommend appropriate solutions.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
• Keep records of customer interactions, comments, and complaints.
• Ensure customer satisfaction and provide professional customer support.

Requirements:

• Proven customer support experience or experience as a client service representative.
• Excellent communication and problem-solving skills.
• Ability to multi-task, prioritize, and manage time effectively.
• High school diploma or equivalent; college degree preferred.

Preferred Skills:

• Experience in a call center or BPO environment.
• Knowledge of customer relationship management (CRM) systems.
• Fluency in English.

Note: Cab facility (only drop) available for female candidates.

Job Type: Full-time

Pay: ₹13,000.00 - ₹22,000.00 per month

Shift:

• Night shift
• US shift

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Other Benefits:

• Performance bonus

Job Opportunity:

Male or Female Security Guard at Siruseri for G4S Secure Solution Pvt Ltd

Qualification - 10th, 12th or any degree

Experience - Open to both freshers or experienced candidates

Note - Accommodation available

Job description

Greetings Candidate

We are hiring for the Dot Net Developer

#dotnetdeveloper

Company Name:- My Flight Search

Website:- www.myflightsearch.com

Location:- Remote but Start office Soon from Gurgaon

Shift Time:- 3PM to 12PM

Cab Facility Provided by the Company.

Exp. Required:- 8-12 Years

Salary:- 22 LPA

Candidates from Travel Domains will be Preferred

Candidates must be expert into:-

Web API, C#, SQL Server

 Technical Support Representative (Internet Connectivity)

Under general supervision, in a 24/7 inbound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, assisting with navigating around application menus and troubleshooting. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required.

Duties and Tasks/Essential Functions:

• Deliver service and support to end-users using and operating automated call distribution phone software.
• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
• Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
• Working knowledge of networking, DSL, VDSL, VOIP, Cable internet, Router, switch, Sip configuration;
• Diagnose and resolve technical hardware and software issues involving internet connectivity, IPTV, VOIP, basic trouble shooting and more;
• Need to know only basic trouble shooting of Domestic routers, Mac ID and windows.
• Knowledge about DNS, Basic network trouble shooting
• Research required information using available resources;
• Follow standard processes and procedures;
• Offer alternative solutions where appropriate with the objective of retaining customers
• Organize ideas and communicate oral messages appropriate to listeners and situations;
• Follow up and make scheduled call backs to customers where necessary;
• Stay current with system information, changes and updates.

 
Senior Technical Support Representative (Internet Connectivity)
For Level 1.2 Technicians:

• Diploma or Bachelor Degree, and Major is related to Computer science or Networking.
• Understanding the DSL Technology and familiar with Modem/Router connections.
• Ability to read/speak/write English fluent and no accent issue for communication.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Ability to use the basic DOS Command for network trouble shooting.
• Ability to empathize and professionally troubleshoot and resolve customer’s issues.
• Fast learner and always willing to follow up the request from Management.
• Backgrounds of networking trouble shoot.
• Working experience of Networking/VOIP service/IPTV.
• Ability to troubleshoot with DSL Modem/ Dual Band wifi Router Setup and configuration.

• Technical Engineer/Senior Level Technician of Network system/popular VOIP System Such as: Avaya Phone System or Jadoo TV System support.
• Certificate of: CCNA or CCNP.

Skill and Knowledge Qualifications:

• Proper phone etiquette;
• Ability to speak and write clearly and accurately;
• Demonstrated proficiency in typing and grammar;
• Knowledge of customer service principles and practices;
• Effective listening skills and Multi-tasking capabilities;
• Willingness to co-operate with others and work to the greater good;
• Good communication skills in English  

               
Conditions:

• Position requires use of headset and the candidate’s needs to be open for voice process
• Should be flexible for rotational night shifts
• Working Days – 5
• Both Ways Cab Facility
• Need to be from the respective hiring zones to avail cab facility
• Internet: Minimum 50  mbps with feasibility of Ethernet Cable.
• System configuration: Minimum 4 GB RAM with intel core processor.
• Head Phone: USB head phone with MIC                  Power back up / inverter.

free Pick up and drop facility from the respective hiring zones

 Should be flexible for rotational night shifts

 Working Days- 5 days

 Shift Timings: 5:30pm to 2:30am, 10:30pm to 7:30am & 2:30am to 11:30am.

Position: Big Data Engineer

What You'll Do

Punchh is seeking to hire Big Data Engineer at either a senior or tech lead level. Reporting to the Director of Big Data, he/she will play a critical role in leading Punchh’s big data innovations. By leveraging prior industrial experience in big data, he/she will help create cutting-edge data and analytics products for Punchh’s business partners.

This role requires close collaborations with data, engineering, and product organizations. His/her job functions include

• Work with large data sets and implement sophisticated data pipelines with both structured and structured data.
• Collaborate with stakeholders to design scalable solutions.
• Manage and optimize our internal data pipeline that supports marketing, customer success and data science to name a few.
• A technical leader of Punchh’s big data platform that supports AI and BI products.
• Work with infra and operations team to monitor and optimize existing infrastructure 
• Occasional business travels are required.

What You'll Need

• 5+ years of experience as a Big Data engineering professional, developing scalable big data solutions.
• Advanced degree in computer science, engineering or other related fields.
• Demonstrated strength in data modeling, data warehousing and SQL.
• Extensive knowledge with cloud technologies, e.g. AWS and Azure.
• Excellent software engineering background. High familiarity with software development life cycle. Familiarity with GitHub/Airflow.
• Advanced knowledge of big data technologies, such as programming language (Python, Java), relational (Postgres, mysql), NoSQL (Mongodb), Hadoop (EMR) and streaming (Kafka, Spark).
• Strong problem solving skills with demonstrated rigor in building and maintaining a complex data pipeline.
• Exceptional communication skills and ability to articulate a complex concept with thoughtful, actionable recommendations.

• 3+ years’ experience developing and implementing enterprise-scale reports and dashboards.

• Proficiency with MS Power BI / SSRS.

• Knowledge of logical and physical data modeling concepts (relational and dimensional).

• Understanding of structured query language (SQL).