Business development Executive

Description

We are seeking a skilled and detail-oriented Software Developer to automate our internal workflows, develop tools for internal use that are used by our development team.

We follow the following practices: unit testing, continuous integration CI, continuous deployment CD, and DevOps.

We have codebases in go, java, python, vue js, bash and support the development team that develops C code.

You need to like challenges, explore new fields and find solutions for problems.

You will be responsible for coordinating, automating, and validating internal workflows and ensuring operational stability, and system reliability.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 2+ years in professional software development
• Solid understanding of software development patterns like SOLID, GoF or similar.
• Experience automating deployments for different kinds of applications.
• Strong understanding of Git version control, merge/rebase strategies, tagging.
• Familiarity with containerization (Docker) and deployment orchestration (e.g., docker compose).
• Solid scripting experience (bash, or similar).
• Understanding of observability, monitoring, and probing tooling (e.g., Prometheus, Grafana, blackbox exporter).

Preferred Skills

• Experience in SRE
• Proficiency in CI/CD tooling (e.g., GitHub Actions, Jenkins, GitLab).
• Familiarity with build tools like Make, CMake, or similar.
• Exposure to artifact management systems (e.g., aptly, Artifactory, Nexus).
• Experience deploying to Linux production systems with service uptime guarantees.

Responsibilities

• Develop new services that are needed by SRE, Field or Development Team by adopting unit testing, agile, clean code practices.
• Drive the CI/CD pipeline and maintain the workflows, using tools such as GitLab, Jenkins
• Deploy the services and implement and refine the automation for different environments.
• Operate: The services that the SRE Team developed.
• Automate release pipelines: Build and maintain CI/CD workflows using tools such as Jenkins and GitLab.
• Version control: Manage and enforce Git best practices, branching strategies (e.g., Git Flow), tagging, and release versioning.
• Collaboration: Work closely with developers, QA, and product teams to align on release timelines and feature readines
• Success Metrics
• Achieve >99% service up time with minimal rollbacks.
• Delivery in time, hold timelines.

Benefits

Enjoy a great environment, great people, and a great package

• Stock Appreciation Rights - Generous pre series-B stock options
• Generous Gratuity Plan - Long service compensation far exceeding Indian statutory requirements 
• Health Insurance - Premium health insurance for employee, spouse and children 
• Working Hours - Flexible working hours with sole focus on enabling a great work environment 
• Work Environment - Work with top industry experts in an environment that fosters co-operation, learning and developing skills 
• Make a Difference - We're here because we want to make an impact on the world - we hope you do too!

Why Join RtBrick

Enjoy the excitement of a start-up without the risk!

We're revolutionizing the Internet's backbone by using cutting-edge software development techniques. The internet and, more specifically, broadband networks are among the most world's most critical technologies, that billions of people rely on every day. Rtbrick is revolutionizing the way these networks are constructed, moving away from traditional monolithic routing systems to a more agile, disaggregated infrastructure and distributed edge network functions. This shift mirrors transformations seen in computing and cloud technologies, marking the most profound change in networking since the inception of IP technology. 

We're pioneering a cloud-native approach, harnessing the power of container-based software, microservices, a devops philosophy, and warehouse scale tools to drive innovation. 

And although RtBrick is a young innovative company, RtBrick stands on solid financial ground: we are already cash-flow positive, backed by major telco investors like Swisscom Ventures and T-Capital, and our solutions are actively deployed by Tier-1 telcos including Deutsche Telekom (Europe's largest carrier), Regional ISPs and City ISPs—with expanding operations across Europe, North America and Asia. 

Joining RtBrick offers you the unique thrill of a startup environment, coupled with the security that comes from working in a business with substantial market presence and significant revenue streams. 

We'd love you to come and join us so why don't you embrace the opportunity to be part of a team that's not just participating in the market but actively shaping the future of telecommunications worldwide

We are pleased to inform you that we have multiple job openings available exclusively for local candidates from Morbi or nearby areas.

If you or anyone in your network residing in Morbi is actively seeking a job opportunity, we encourage you to apply or share this information further.

Location: Morbi

Job Description:

Ticket Management

• Log all IT service requests/incidents raised by users through phone, email, or in-person.
• Assign tickets to the relevant IT engineer based on the nature of the issue and engineer availability.
• Ensure timely acknowledgment of tickets logged in the Helpdesk system (ManageEngine ServiceDesk Plus or equivalent).
• Follow up with the concerned engineer for updates and resolution timelines.
• Provide regular status updates to end-users and ensure ticket closure confirmation.

2       Escalation Handling

• Proactively escalate delayed or unresolved tickets to the appropriate senior IT team members or as per escalation matrix.
• Track the ticket lifecycle to ensure SLA adherence.

3       Asset Management

• Maintain and update the IT Asset Register regularly.
• Coordinate with the team for asset issuance, movement, and return (laptops, desktops, printers, accessories, etc.).
• Ensure tagging and documentation of all IT assets in coordination with the IT Infrastructure Team.

4       Reporting & Documentation

o Generate daily, weekly, and monthly reports on ticket statistics, open issues, SLA breaches, etc.

o Maintain proper documentation of asset movements, handover forms, incident reports, etc.

5       Communication & Coordination

o Act as a central communication point for all IT-related queries and complaints.

o Communicate with vendors (if required) for updates on external support tickets.

o Maintain professional and courteous behaviors while interacting with users at all levels.

Are you a seasoned React Native Developer ready to make a significant impact in the world of travel and blockchain technology? 

YatriPay, a leading travel-based blockchain company, is seeking a highly skilled Senior React Native Developer to help us revolutionize the travel industry. In this role, you'll be a key player in creating innovative mobile solutions that enhance the travel experience for users around the globe. If you're a dedicated professional with a passion for travel and tech, we welcome you to join our team and be part of our mission to redefine the future of travel transactions. Your expertise will be the driving force behind our success.

RedHat OpenShift (L2/L3 Expetise)

1. Setup OpenShift Ingress Controller (And Deploy Multiple Ingress) 

2. Setup OpenShift Image Registry

3. Very good knowledge of OpenShift Management Console to help the application teams to manage their pods and troubleshooting.

4. Expertise in deployment of artifacts to OpenShift cluster and configure customized scaling capabilities

5. Knowledge of Logging of PODS in OpenShift Cluster for troubleshooting.

2. Architect:

- Suggestions on architecture setup

- Validate architecture and let us know pros and cons and feasibility.

- Managing of Multi Location Sharded Architecture

- Multi Region Sharding setup

3. Application DBA:

- Validate and help with Sharding decisions at collection level

- Providing deep analysis on performance by looking at execution plans

- Index Suggestions

- Archival Suggestions and Options

4. Collaboration

Ability to plan and delegate work by providing specific instructions.

Job Description:

We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!

Key Responsibilities:

📞 Customer Support:

👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.

👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.

👉🏻 Assist customers with product information, order status, and other related queries.

📲 Communication:

👉🏻 Maintain positive and professional behavior with customers at all times.

👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.

👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.

😇 Issue Resolution:

👉🏻 Identify and resolve customer issues efficiently.

👉🏻 Escalate complex issues to the appropriate departments when necessary.

👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.

🛒 Order Management:

👉🏻 Assist customers with order placements, modifications, and cancellations.

👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.

👉🏻 Handle product returns, exchanges, and refunds as per company policies.

✍🏻 Product Knowledge:

👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.

👉🏻 Provide accurate information to customers about product features, benefits, and usage.

Requirements:

🖥 Technical Skills:

👉🏻 Familiarity with customer service tools and software.

👉🏻 Basic knowledge of CRM systems.

👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.

👩‍💼Experience:

👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).

👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).

👨‍💼Personal Attributes:

👉🏻 Strong problem-solving skills.

👉🏻 Ability to work independently and as part of a team.

👉🏻 High level of integrity and professionalism.

👉🏻 Patience and empathy in dealing with customer concerns.

How to Apply:

Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8 

We look forward to welcoming a new member to our dynamic team!

The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code.

Responsibilities :

• Work with development teams and product managers to ideate software solutions

• Maintenance of Node.js Backend

• Working with MongoDB to create various features

• Troubleshoot, debug and upgrade software

• Create security and data protection settings Requirements

• Proven experience as a backend developer in Node.js or similar role

• Experience developing desktop and mobile applications

• Familiarity with common stacks

Requirements :

• Hands on experience building end to end systems

• Minimum 1 yrs of experience with Javascript, Node.js and Mongo.DB

• Good architectural & design skills

• Strong coding, data structures and algorithms

• The ability to own end to end responsibility - right from requirement to release

• The ability to produce bug-free and production grade code

• Experience and fine understanding of cross browser front end development issues

• Exhibit a deep understanding of server virtualization, networking and storage ensuring that the solution scales and performs with high availability and uptime

Job Description: Senior React.js Developer

• 2+ years of relevant experience in software development building web applications
• Well acquainted with cutting edge front-end framework like React Javascript dialects like ES6.

• CSS frameworks like Bootstrap, Foundation HTML5, CSS3 and tools like Gulp/Webpack
• Strong analytical and problem- solving skills paired with the ability to develop creative and efficient solutions.
• Enjoys and gets energized by complex problem solving and ability to push the innovation on solutions.
• Ability to work both independently and in various team settings.

What is the role?

You will be responsible for developing and designing front-end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for web design features, among other duties. You will be responsible for the functional/technical track of the project

‍Key Responsibilities

• Developing front end website architecture
• Designing user interactions on web pages
• Developing back end website applications
• Creating servers and databases for functionality
• Ensuring cross-platform optimization for mobile phones
• Ensuring responsiveness of applications
• Working alongside graphic designers for web design features
• Seeing through a project from conception to finished product
• Designing and developing APIs
• Meeting both technical and consumer needs
• Staying abreast of developments in web applications and programming languages

What are we looking for?

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Education - BE/MCA or equivalent
• Overall 4+ years of experience
• Agnostic/Polyglot with multiple tech stacks
• Worked on open source technologies – NodeJs, ReactJs, python, Mysql, No SQL, MongoDB, DynamoDB
• Good experience with Front-end technologies like Javascript frameworks, Reactjs, Angularjs
• Backend exposure – good knowledge of building API
• Worked on serverless technologies
• Efficient in building microservices in combining server & fronted
• Knowledge of cloud architecture
• Should have sound working experience with relational and columnar DB
• Should be innovative and communicative in approach
• Will be responsible for functional/technical track of a project

Whom will you work with?

You will work with a top-notch tech team, working closely with the architect and engineering head. 

What can you look for? 

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Compass.

We are

We at Compass strive to make selling fun with our SaaS incentive gamification product.  Compass is the #1 gamification software that automates and digitizes Sales Contests and Commission Programs. With game-like elements, rewards, recognitions, and complete access to relevant information, Compass turbocharges an entire salesforce. Compass also empowers Sales Managers with easy-to-publish game templates, leaderboards, and analytics to help accelerate performances and sustain growth.

We are a fun and high-energy team, with people from diverse backgrounds - united under the passion of getting things done. Rest assured that you shall get complete autonomy in your tasks and ample opportunities to develop your strengths.

Way forward

If you find this role exciting and want to join us in Bangalore, India, then apply by clicking below. Provide your details and upload your resume. All received resumes will be screened, shortlisted candidates will be requested to join for a discussion and on mutual alignment and agreement, we will proceed with hiring.