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About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, Collive, MTV, Toit, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.

Why Moshi Moshi?

The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.

PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your everyday life struggles. We can't do much about the manager!

Job Description:

As a Business Coordinator Intern, your role encompasses various crucial tasks aimed at ensuring smooth communication, effcient lead management, and streamlined operations within the organization. Here's a refined draft of your responsibilities:

1. Client Communication Management:

- Act as the primary point of contact for incoming client inquiries, promptly addressing their queries and clarifying requirements.

- Utilize effective communication skills to articulate the company's offerings and provide relevant information to potential customers.

2. Lead Allocation:

- Screen the incoming leads and allocate the relevant ones to team members.

3. CRM Utilization and Notification Management:

- Maintain and update the Customer Relationship Management (CRM) platform to ensure accurate recording of client interactions and requirements.

- Manage notification systems to promptly address client inquiries and relay relevant information to

the team for further action.

4. Collaboration with Finance Team:

- Establish regular communication channels with the finance team to coordinate invoice generation and payment processing for clients.

- Ensure timely follow-up on payment statuses and address any financial inquiries from clients.

5. Proposal Management and Client Engagement:

- Assist in the creation and distribution of proposals to potential clients, ensuring alignment with their needs and expectations.

- Maintain ongoing communication with clients to provide updates, address concerns, and facilitate any necessary adjustments to proposals or services.

By effectively managing client communications, streamlining lead management processes, leveraging CRM systems, collaborating with the finance team, and maintaining proactive client engagement, you play a vital role in driving business growth and fostering positive client relationships as a Business Coordinator Intern

Requirements:

• 7+ years in enterprise application development
• Proven track record of delivering complex digital solutions
• Advanced knowledge of React hooks, context API, and component and global state management
• Experience with atomic design, component libraries, and TypeScript
• Proficiency in React performance optimization and modern features
• Strong experience with modern .NET (6+)
• Proven track record applying Clean Architecture & Clean Code & SOLID principles & DDD patterns
• Expertise in building scalable REST APIs and microservices
• Experience with Azure Service Bus, Event Grid, and message-based architectures
• Proficiency in resources like App Insights, Function Apps, Key Vaults, and App Services
• Expertise in cloud development and deployment strategies
• Strong understanding of business needs, ability to meet them by creating cutting-edge solutions
• Brilliant communication abilities, knowing how to explain technical details and processes to a non-tech person
• Fluency in English

Nice to have:

• Test automation (Playwright/Cypress)
• Building CI/CD pipelines in Azure DevOps
• API-first development and OpenAPI specifications
• Experience with agile at scale (SAFe/Spotify)
• Proficiency with AI-powered development tools (GitHub Copilot, Cursor, etc.) to enhance productivity
• Bachelor's or Master's degree in Computer Science or a related field

 Responsibilities:

• Front-end, API, and back-end development, ensuring the successful delivery of digital solutions
• Drive innovation by staying informed about emerging technologies, industry trends, and best practices
• Collaborate with the Product Manager, UX/UI Designers, and Engineering Manager to define agile technical requirements, provide technical estimation, and prioritize backlogs based on business needs and technical feasibility
• Participate in sprint planning, backlog grooming, and release planning meetings to ensure alignment between technical implementation and product roadmap
• Participate in hands-on development activities, including coding, debugging, and troubleshooting, to deliver high-quality applications
• Design, architecture, development of digital applications, ensuring adherence to best practices, coding standards, and architectural principles
• Design scalable architectures for multi-region deployment
• Implement test automation strategies and frameworks to automate testing processes and ensure the quality and reliability of applications
• Automate test cases and integrate testing into the CI/CD pipeline
• Conduct code reviews to ensure adherence to coding standards, best practices, and architectural guidelines
• Define and implement code best practices, development standards, and documentation processes to maintain code quality and readability
• Integrate digital applications with existing digital assets, backend systems, and third-party APIs, ensuring seamless data exchange and interoperability
• Collaborate with integration teams to design and implement integration solutions that meet business requirements and architectural standards
• Communicate technical concepts and solutions to non-technical stakeholders in a clear and understandable manner

Elevate our quality assurance through automation

At Jules AI we're on a mission to revolutionize the recycled materials industry with cutting-edge technology solutions. As an Automation Engineer within our QA team, you will play a crucial role in enhancing our product development lifecycle by implementing and optimizing automated testing frameworks. Your work will ensure our software products are reliable, efficient, and meet the highest quality standards before reaching our clients.

What You Will Do

• Develop Automated Testing Frameworks: Design, build, and maintain automated testing frameworks and systems across various platforms and technologies.
• Collaborate on Test Planning: Work closely with QA analysts and engineers to understand system requirements and features, translating these into detailed, scalable, and robust automated tests.
• Continuous Integration and Deployment (CI/CD): Integrate automation tests with CI/CD pipelines, ensuring continuous testing and feedback in the software development lifecycle.
• Performance and Scalability Testing: Implement automated scripts to test performance and scalability of our software products, identifying bottlenecks and optimization opportunities.
• Bug Detection and Reporting: Utilize automated tests to detect and document bugs and issues within software products, collaborating with development teams to ensure timely resolutions.
• Tool and Technology Evaluation: Stay informed on the latest trends and tools in automated testing, recommending and implementing new technologies to improve testing efficiency and effectiveness.
• Quality Metrics and Reporting: Monitor, analyze, and report on quality metrics generated from automated tests to inform quality improvements and decision-making.

Who We Are Looking For

Skills and Qualifications:

• Proven Experience: 3+ years of previous experience in QA automation or a similar role, with a strong portfolio of successful automation projects.
• Technical Proficiency: Expertise in automation tools (e.g., Selenium, Playwright, TestComplete, Appium) and programming languages (e.g., Python, Java, JavaScript).
• Understanding of QA Methodologies: Deep knowledge of QA methodologies, tools, and processes, with the ability to apply this knowledge to automation practices.
• Problem-Solving Skills: Excellent analytical and problem-solving skills, with a keen attention to detail.
• Collaboration and Communication: Strong communication skills and the ability to work collaboratively within the QA team and across departments.
• Agile Environment Experience: Experience working in an Agile/Scrum development process, with an understanding of its impact on QA and automation practices.

What we offer

Work closely with a global team helping bring automation and technological intelligence to the recycling world.

You can also expect:

• As a global company, we treasure and encourage diversity, perspective, interest, and representation through inclusivity. The more we have, the better the solution.
• Connect and work with leading minds from the recycling industry and be part of a growing, energetic global team, across time zones, regions, offices and screens.
• Exposure to developments and tools within your field ensures evolution in your career and skill building.
• We adopt a Bring Your Own Device policy and encourage flexibility and freedom in how you work through competitive compensation and yearly appraisals
• Health insurance coverage, paid vacation days and flexible work hours help you maintain a work-life balance
• Have the opportunity to network and collaborate in a diverse community.

Are You Ready for the Challenge?

• Become a key player in our mission to transform the recycling industry through technological excellence. If you're passionate about quality assurance, automation, and making a difference, we'd love to hear from you.

Requirements:

• Minimum of 5 years of experience as a UI/UX Designer with a strong portfolio showcasing innovative design projects.
• High proficiency in Figma is a must. The candidate should be able to create complex design systems, use auto-layout effectively, and leverage Figma's interactive components for prototyping.
• Strong knowledge and understanding of the design process from ideation to development; including wireframing, prototyping, user testing, and final implementation.
• Experience in conducting user interviews, surveys, and usability studies. The ability to empathize with users, understand their problems, and translate their needs into effective UI/UX solutions.
• Demonstrable skills in ideation, sketching, and creating low-fidelity wireframes for early-stage idea exploration.
• It is an added advantage to have familiarity with HTML, CSS, and JavaScript for close collaboration with our development team.
• A keen understanding of mobile-first and responsive design. You should be able to create designs that work well on any device and screen size.
• Excellent visual design skills, including but not limited to, composition, layout, color theory, and typography.
• Ability to conduct user research, usability testing, A/B testing, rapid prototyping, heuristic analysis and assess user feedback to deliver world-class design solutions.
• Demonstrated experience using data, user feedback, and market analysis to inform design decisions.
• A deep understanding of user-centered design principles and best practices.
• Exceptional communication skills for articulating design decisions to team members and stakeholders.
• Experience using additional design tools such as Photoshop, Illustrator, or Sketch.
• Knowledge of prototyping tools.
• Certification in UX design from a reputable institution.
• Experience in a fast-paced startup environment.

JOB DESCRIPTION

Associate PR Manager

• About the Company: - It is a leading independent Digital Products and services agency. Founded in 2008, the agency solutions towards building future ready brands on digital, through an integration of content, technology and media, using data backed tools and practices

• ROLE:-

 -To manage communication for our Network and Business Units.

- To position the network CEOs/Partners as the industry expert in leading publications

- To produce effective press notes & press releases

- To produce and circulate important pieces of information internally

- To manage networks social media channels

- To maintain healthy and engaging relationship with media houses

- To manage and maintain media contact database

- To ideate innovative PR strategies

- To draft communication material for internal business units

- To associate with bloggers to achieve online traction

- Developing effective PR plans using appropriate strategies and tactics

- Organizing and coordinating PR activities

- Liaise with marketing professionals to ensure consistency in promoting Network image

- Assess opportunities for sponsorships and other partnerships and manage relations

- Analyze results of PR campaigns or efforts and prepare reports

- To perform other essential tasks as assigned

CANDIDATES ONLY FROM PR AGENCY PREFFERED

• Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients and operate as the lead point of contact for any and all matters specific to your customers
• Develop a trusted advisory relationship with key accounts, customer stakeholders and executive sponsors
• Provide strategic pre sales support for sales activities including needs analysis, data review, product demonstrations and other general sales support
• Mine the existing accounts for new business possibilities and utilizing available resources to drive account retention and growth
• Proactively assess, clarify, and validate customer needs on an ongoing basis and document as SOW
• Work cross-functionally with business development, marketing, product, technology and finance teams to ensure the timely and successful delivery of the solutions per to customer needs 
• Analyze latest marketing trends using CRM and analytics tools and tracking industry activities and providing valuable inputs for fine-tuning marketing strategies.

Customer Service Manager

We are seeking applications to work remotely from India with experienced bachelor and above qualified professionals with proven and successful experience in a similar role, ideally in a corporate accounting environment with exposure to wide range of clients.

Friendly, diligent and with great communication skills, Client Services Officer (freelancer) need to meet deadlines and deliver outstanding customer service for an Australian based accounting firm.

MUST REQUIREMENTS

• Excellent level of English communication skills in writing, and speaking
• 5-10 years customer service experience in corporate business environment
• Minimum bachelor degree or above in business related discipline ( Accounting, Commerce, Finance, Business Administration)

TASKS INCLUDE

• Handling client calls and emails, responding in a timely manner.
• Preparing Statements of Advice.
• Preparing documentation for meetings.
• Lodging applications and preparing submissions for new business.
• Liaising with internal teams and colleagues to resolve problems and find solutions.
• Creating and maintaining client files.
• Liaising with financial institutions on behalf of clients.
• Giving technical support to clients on bespoke software, if they are using it at home.
• Processing client orders, such as new company formations, trusts or self-managed superannuation funds.
• Assessing client budgets and creating financial plans.
•  

ROLE REQUIREMENTS

• Excellent level of English communication skills in writing, and speaking
• Must have customer service experience
• High time management and organisational skills
• Has Microsoft office experience
• Excellent telephone manner
• Preferable experience in a similar position
• Must have administration experience
• A passion for great customer service
• Reception/administration experience
• Ability to time manage a variety of tasks
• High attention to detail

Mandate Skills:- Appium, Java

Responsibilities:

• Should have hands on experience Java have flexibility to learn new programming languages, tools & can build PoC around them
• Should have hands on experience on Functional Testing (UI, Mobile, API), Regression Testing, Testing Web Services/API (Postman/Swagger/YAML)
• Experience on load testing/performance testing is good to have
• Should have hands on experience with API testing tools like ReadyAPI, SOAPUI, JMeter, Blaze meter etc.
• Should have hands on knowledge in writing PL/SQL's to collect and verify test data and should have worked on relational databases.
• Must have knowledge on setting up test automation pipeline in CI/CD tools like Jenkins, Teamcity, and Azure DevOps etc.

Desired profile:

• Should have excellent communication skills and should be able to handle communications independently and confidently with business and development teams.
• Should have good documentation skills & experience in defining and publishing key quality metrics and governance around it.
• Experience with Test Management tools like Atlassian JIRA, TestRail will be a plus.
• Experience working in Agile software development

Key Skills

• Java, C#, JavaScript & have flexibility to learn new programming languages
• Designing Proof-of-Concepts (PoC) & Test automation architecture/framework
• Automation Testing (UI, Mobile, API, dB)
• PL/SQL , MS-SQL Server
• API testing tools like RestAssured, RestSharp, ReadyAPI, SOAPUI, JMeter, Blaze meter etc.
• CI/CD tools like Jenkins, Teamcity, and Azure DevOps etc.
• Open Source tools - Appium.