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Job Position: Manager - Business Development(B2b Saas, Erp, Manufacturing)

Industry: Fashion & Lifestyle Industry 

Company Size: Startup / Small Enterprise

Experience Required: 5 - 7 years

Working Days: 5 days/week

Office Location: Delhi, Chennai

Key Skills: B2B sales, New Business Development, Business Development

REVIEW CRITERIA:

MANDATORY:

• Strong B2B Tech Sales profiles
• Must have a minimum 5+ YOE in B2B SaaS / Enterprise Tech sales, preferably in ERP, CAD, or Factory Automation tools.
• At least 3+ YOE selling ERP solutions or CAD Softwares.
• Proven track record in offline / field sales and experience in selling complex solutions.
• Proficient in CRM systems (HubSpot, Zoho, Salesforce, etc.) and lead generation tools (LinkedIn Sales Navigator, Apollo, ZoomInfo, etc.)
• Experience in B2B SaaS Product companies or IT/Tech Services companies.
• Total experience should not be more than 7 Years.
• Overall Expected CTC should not be more than 15L

PREFERRED:

• Prior exposure to the Manufacturing sector (highly preferred – Garment / Textile Manufacturing).

ROLE & RESPONSIBILITIES:

As Manager-Business Development, you will be responsible for business development in the India Market. Will be responsible for identifying new opportunities to expand markets and drive business growth while also enabling increased revenue from current accounts. Build and maintain strategic partnerships and nurture relationships with influencers and stakeholders.

RESPONSIBILITIES & DUTIES:

• Responsible for sales in the Indian market for our SaaS Product.
• Lead outbound and direct sales efforts by proactively engaging with potential clients, building strong relationships, and successfully closing deals. This is a field-intensive role that requires frequent client visits, lead generation, and hands-on market engagement to drive sales growth.
• Independently managing deal size of INR 50 L ARR in the past
• Coordinating with the Pre-sales team on getting Demos / POCs conducted.
• Proposal preparation, conducting commercial negotiations leading to closure and contracting.
• Collecting payments from customers and managing customer relationships.
• Strong communication skills with ability to sell and interact with CXO profiles of companies.

IDEAL CANDIDATE:

• Overall 5-7 years of experience in outbound and direct sales preferably in the garment industry.
• Minimum 4-5 years of experience in selling ERP solutions.
• Solid business development & acquisition experience
• Strong relationship and account management skills
• Proficient in using CRM tools and data analysis to drive sales performance
• Proactive and solutions-oriented with the ability to work independently
• Excellent interpersonal skills and ability to communicate with stakeholders at all levels - internally as well as externally
• Excellent communication, negotiation, and presentation skills
• Strong business acumen and ability to understand customer needs

Responsibilities

Develop and maintain web and backend components using Python, Node.js, and Zoho tools

Design and implement custom workflows and automations in Zoho

Perform code reviews to maintain quality standards and best practices

Debug and resolve technical issues promptly

Collaborate with teams to gather and analyze requirements for effective solutions

Write clean, maintainable, and well-documented code

Manage and optimize databases to support changing business needs

Contribute individually while mentoring and supporting team members

Adapt quickly to a fast-paced environment and meet expectations within the first month

Leadership Opportunities

Lead and mentor junior developers in the team

Drive projects independently while collaborating with the broader team

Act as a technical liaison between the team and stakeholders to deliver effective solutions

Selection Process

1. HR Screening: Review of qualifications and experience

2. Online Technical Assessment: Test coding and problem-solving skills

3. Technical Interview: Assess expertise in web development, Python, Node.js, APIs, and Zoho

4. Leadership Evaluation: Evaluate team collaboration and leadership abilities

5. Management Interview: Discuss cultural fit and career opportunities

6. Offer Discussion: Finalize compensation and role specifics

Experience Required

2-6 years of relevant experience as a Software Developer

Proven ability to work as a self-starter and contribute individually

Strong technical and interpersonal skills to support team members effectively

Job Summary:

We are looking for a dynamic and results-driven Business Development Executive with 1 to 2 years of experience in IT sales to join our team. The ideal candidate will have a strong background in selling IT solutions and services, with a proven track record of achieving sales targets and building long-term client relationships.

Key Responsibilities:

● Identify and generate new business opportunities through various channels including networking, cold calling, and market research.

● Develop and maintain a robust sales pipeline to meet or exceed sales targets.

● Understand customer needs and requirements to propose effective IT solutions and services.

● Prepare and deliver detailed sales proposals and contracts.

● Negotiate and close sales deals, ensuring profitability and customer satisfaction.

● Build and nurture relationships with existing clients to encourage repeat business and referrals.

● Stayup-to-date with industry trends, competitor activities, and new product developments.

● Provide regular sales reports and forecasts to the BDM.

Qualifications and Skills:

● Bachelor's degree in Business, Marketing, Information Technology, or a related field.

● Minimum of 1to 2 years of experience in IT sales or business development.

● Proven track record of meeting or exceeding sales targets.

● Strong understanding of IT products and services, including software, hardware, and cloud solutions.

● Excellent communication, presentation, and negotiation skills.

● Ability to build and maintain strong client relationships.

● Self-motivated, with a proactive approach to identifying and pursuing sales opportunities.

● Strong problem-solving skills and ability to think strategically

Customer Support at Contlo

Contlo is a pioneering AI native marketing platform that empowers modern, fast-growing businesses to leverage their brand's generative AI Model for end-to-end marketing optimization. Our platform enables businesses to drive customer retention through personalised campaigns and automated customer journeys across various channels, including Email, SMS, WhatsApp, Web push, and Social media.

With Contlo's Brand AI ModelTM, businesses can orchestrate all their brand marketing activities by generating personalised marketing creatives and copies, creating behaviour-based customer segments, and auto-generating customer journeys. As the Brand AI ModelTM is utilized, it continuously learns, improving marketing outcomes and enhancing sales performance.

At Contlo, we are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.

Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To succeed in this role, you should be an excellent communicator who can earn our clients’ trust. You should also be familiar with help desk software.

Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

Responsibilities-

• ● Respond to customer queries in a timely and accurate way, via phone, email or chat
• ● Identify customer needs and help customers use specific features
• ● Analyze and report product malfunctions (for example, by testing different scenarios or
• impersonating users)
• ● Update our internal databases with information about technical issues and useful
• discussions with customers
• ● Monitor customer complaints on social media and reach out to provide assistance
• ● Share feature requests and effective workarounds with team members
• ● Inform customers about new features and functionalities
• ● Follow up with customers to ensure their technical issues are resolved
• ● Gather customer feedback and share with our Product, Sales and Marketing teams
• ● Assist in training junior Customer Support Representatives

Requirements and skills-

• ● Experience as a Customer Support Specialist or similar CS roles
• ● Familiarity with our IT SaaS industry is a must
• ● Experience using help desk software and remote support tools
• ● Understanding of how CRM systems work
• ● Excellent communication and problem-solving skills
• ● Multi-tasking abilities
• ● Patience when handling tough cases
• ● B.Tech/BCA degree 

• Proven software development experience and ANDROID skills development
• Proven working experience in ANDROID app development and
• Have published at least one original ANDROID app
• Experience with ANDROID SDK
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Experienced in SWIFT Language

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

• Technical Experience on Physical Layer of 3GPP LTE
• Experience on DSP Development\
• Proficient in C Good
• understanding of Wireless Communications
• Experience on MAC-PHY interface
• Behavioral Interpersonal skills & Ability to work in team
• Good Communication Skills Good Analytical Skills