Business analyst

KEY RESPONSIBILITIES:

1. Partner with Sales teams to support revenue growth by aligning Agora’s real-time engagement, conversational

AI, and Agent Studio solutions with customer business drivers, operational challenges, and strategic use cases.

2. Collaborate with mid-market to enterprise customers and partners to understand technical requirements,

architecture constraints, scalability goals, security considerations, and user experience expectations.

3. Design, document, and propose scalable, secure, low-latency, and high-performance architectures leveraging

Agora’s SDKs, APIs, Conversational AI stack, RTC infrastructure, and cloud-native services.

4. Lead technical discovery sessions, architecture workshops, deep dives, proof-of-concepts (POCs), and live

demonstrations to validate solution fit and accelerate customer adoption.

5. Provide expert-level technical guidance to solution engineers, developers, customers, and partners during

solution design, implementation, deployment, optimization, troubleshooting, and production scaling phases.

6. Utilize modern AI-assisted development and productivity tools such as Cursor, Codex, Claude Code, GitHub

Copilot, and related AI engineering workflows to accelerate prototyping, integrations, troubleshooting, and

solution delivery.

7. Work cross-functionally with Sales, Customer Success, Product Management, Engineering, Marketing, and

Support teams to drive revenue goals, improve customer experience, and influence product direction based on

market feedback.

8. Design and present highly customized solution demonstrations and architecture narratives tailored to customer-

specific workflows, operational challenges, and industry use cases.

9. Contribute to internal enablement assets including reference architectures, solution playbooks, integration

guides, demo frameworks, technical documentation, support manuals, and reusable use case templates.

10. Stay current with emerging trends and innovations across Conversational AI, Voice AI, Generative AI, WebRTC,

real-time engagement, cloud communications, and developer tooling to proactively advise customers and

internal teams.

11. Act as a trusted technical advisor for customers by balancing business objectives, product capabilities,

compliance considerations, scalability requirements, and long-term platform strategy.

QUALIFICATIONS AND NECESSARY SKILLS

-Bachelor’s degree in Computer Science, Software Engineering, or a related technical field.

-4 to 6 years of experience in Solutions Engineering, Pre-Sales, Technical Consulting, Developer Support, or

Software Development.

-Strong programming skills in at least one modern language such as JavaScript/TypeScript, Java, Swift, or Kotlin.

-Experience with modern development frameworks such as React Native or Flutter.

-Familiarity with enterprise tools including Salesforce, JIRA, Zendesk, and Confluence.

-Hands-on expertise in Conversational AI, Voice AI, WebRTC, SIP/PSTN integrations, real-time streaming, LLM orchestration, ASR/TTS, MCP/function calling frameworks, and AI-driven engagement systems.

-Solid understanding of SDK integrations, REST APIs, and mobile/web application architectures.

-Strong communication and presentation skills with the ability to explain technical concepts to both technical and business audiences.

-Strong analytical and problem-solving mindset with the ability to design innovative and scalable solutions.

NICE TO HAVE SKILLS

- Familiarity with telecom ecosystems including SIP, PSTN, and CPaaS platforms.

-Understanding of security, compliance, and encryption standards for real-time communications and AI systems.

-Experience with multi-region deployments, scalability, and low-latency optimization.

-Contributions to developer communities, open-source projects, or technical content creation.

Job Description & Responsibilities:

We are looking for a Business Analyst who is highly skilled to join and be part of an extremely motivated and passionate team, who can:

·       Elicit, analyze, specify, and validate the business needs of stakeholders, be they customers or end users.

·       Collaborate with project sponsors to determine project scope and vision.

·       Perform requirements analysis.

·       Work with stakeholders and project team to prioritize collected requirements.

·       Develops and utilizes standard templates to accurately and concisely write requirements specifications.

·       Develop Business Test Cases for testing the completeness of application from a business perspective

·       Translate conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team.

·       Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.

·       Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary.

·       Communicate changes, enhancements, and modifications of business requirements — verbally or through written documentation — to project managers, sponsors, and other stakeholders so that issues and solutions are understood.

·       Provides guidance and/or instruction to junior staff members.

 ·      Being detail-oriented and capable of delivering a high level of accuracy

Business Analyst Qualifications / Skills:  

·       Able to exercise independent judgment and take action on it

·       Excellent analytical, mathematical, and creative problem-solving skills

·       Excellent listening, interpersonal, written, and oral communication skills

·       Logical and efficient, with keen attention to detail

·       Ability to effectively prioritize and execute tasks while under pressure

·       Experience working in a team-oriented, collaborative environment

·       Proven capabilities in project and user-testing management

·       Proven development of innovative and impactful systems solutions

·       Extensive experience with data visualization

·       Highly proficient technical writing capabilities

·       An understanding of Credit and operational Risk is desired.

·       Candidates with banking/finance experience shall be preferred.

Education and Experience:

·       University degree in the field of business administration (MBA- Finance Preferred)

·       Proven experience with business and technical requirements analysis, elicitation, modelling, verification, and methodology development

·       Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources.

·       Excellent understanding of the organization’s goals and objectives 

• Strong Product Designer profile, with a focus on UX works
• Mandatory (Experience 1) – Minimum 4+ YOE in end-to-end Product Design for B2B SaaS products
• Mandatory (Experience 2) – Must have 1+ YOE in a small / mid-sized product startup
• Mandatory (Experience 3) – Must have strong UX works, including User Research, Personas, User Journey and Work-flows
• Mandatory (Portfolio) - Must have detailed Product Design case studies, including UX-focused works like User Research, Personas, Work-Flows, User Journery etc (B2B SaaS Products preferred)
• Mandatory (Company) – B2B SaaS OR Top Consumer-Tech Products (Swiggy, Dunzo, Nykaa, Cred)

Job Description

We are looking for an experienced and results-driven Sales Executive/Business Development Executive (BDE) to join our team. The ideal candidate should have a strong background in sales and basic knowledge about digital marketing, excellent relationship-building skills, and the ability to identify and convert leads into long-term business opportunities.

Roles & Responsibilities :

Reach out to potential clients via calls, emails, and messages

Generate leads and build a strong pipeline

Schedule meetings and demos with prospective clients

Assist in client communication and relationship building

Collaborate with the sales team for market strategies

Skills Required :

Excellent communication & interpersonal skills

Confident and self-motivated attitude

Basic knowledge of sales, CRM tools, or business development

Good command over spoken and written English

Eagerness to learn, adapt, and perform

What You'll Gain :

Strong foundation in sales & client communication

Competitive salary + attractive incentives

Real-world learning with experienced professionals

Improved communication, confidence, and sales pitch

Aphro ECS  is looking to hire a talented PHP/ Laravel Developer to manage our back-end services and ensure a seamless interchange of data between the server and our users. As a PHP developer, you will be responsible for developing and coding all server-side logic. You will also be required to maintain the central database and respond to requests from front-end developers.

To ensure success as a PHP developer, you should have in-depth knowledge of object-oriented PHP programming, an understanding of MVC designs, and working knowledge of front-end technologies including HTML5, JavaScript, and CSS3. Ultimately, a top-level PHP Developer can design and build efficient PHP modules while seamlessly integrating front-end technologies.

Responsibilities:

• Conducting analysis of website and application requirements.
• Writing back-end code and building efficient PHP modules.
• Work on improving database schema.
• Troubleshooting application and code issues.
• Should be comfortable working with legacy codebase.
• Should be able to identify and fix performance bottlenecks.
• Finalizing back-end features and testing web applications.
• Updating and altering application features to enhance performance.

EXP 2-4 Years only

Closing CTC 10 based on exp
Immediate joiners Only

Location Gurgaon

Full time Btech/BCA+MCA only

Must to have C++, MFC/C#, WinAPI, COM, STL.

Knowledge and Experience

• 2+ years hands on experience in C/C++ programming language Experience with C++ unit testing frameworks and continuous integration (CI) tools
• Thorough knowledge of the standard library, STL containers, and algorithms
• Experience with code analysis and coverage tools like Re-sharper
• Strong multithreading and performance-oriented programming skills
• Dot net knowledge C# will be added advantage