Business Manager

About Potentiam

Potentiam helps SME companies build world-class offshore teams. Our model is our locations and your dedicated staff under your control. Potentiam have offices in Iasi in Romania, Bangalore and Cape Town, home to large liquid pools of offshore talent working for international companies. Potentiam's management team have had over 15 years' experience in building offshore teams, and have specialist functional expertise to support the transition offshore in technology, finance, operations, engineering, digital marketing, technology and analytics. For decades corporations' scale has enabled them to benefit from the cost and skills advantage of offshore operations. Now SME companies can enjoy a similar benefit through Potentiam without any upfront investment.

Location : Bangalore ( Hybrid)

Experience - 2-5 Years

The key purpose of this role is to be responsible for developing Odoo customizations based on pre-defined task requirements put together by a functional consultant.

The position offers the chance to be an integral part of the whole business and you will be exposed to a wide range of business and use-cases including integrations with 3rd-party software implementations. You will also be involved directly with customers where technical input is required.

Primary Responsibilities:

• Develop robust, efficient and well-structured code based on business requirements.
• Conduct development testing and work closely with the QA testing team.
• Work closely with the Functional Consultants on designing Odoo software solutions.
• Debugging and developing fixes for existing implementations.
• Meet project deadlines and be involved in project review meetings with the project management team.
• Assist with the training and on-boarding of Junior Developers.
• Keep all project / task stakeholders informed through regular documented updates.

Professional Experience:

• 2-3 year's experience with Python and PostgreSQL.
• Experience working with code versioning with Git being preferred.
• Must have experience in Docker.
• Must have experience in Qweb/XML.
• 2-3 years’ experience with HTML/CSS.

Looking for candidates only with tier 1 colleges OR have a minimum 1yr of experience in a product-based company.

The primary role is a Frontend software engineer, designing and building user-friendly and intuitive applications
You will be involved and drive product & design discussions.

Desired Skills
● Minimum 1+ years of coding experience.
● Proficiency using modern web development technologies and techniques, including HTML5, CSS, JavaScript, etc.
● Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
● Programming experience with at least one modern framework such as ReactJS or VueJs.
● A strong product design sense.
● Understand end user requirements, formulate use cases and come up with effective solutions.
● Good understanding of REST APIs and the web in general.
● Ability to build a feature from scratch & drive it to completion.
● Excellence in technical communication with peers and non-technical cohorts.
● Ability to learn and work independently and make decisions with minimal supervision

We are seeking a dynamic and motivated Field Sales Executive to join our sales team. The ideal candidate will be responsible for generating new business and maintaining existing client relationships through face-to-face meetings and presentations. This role requires a high level of travel and interaction with clients in various locations.

Key Responsibilities:

1. Client Visits: Conduct regular visits to current and potential clients to present our products/services.
2. Sales Targets: Meet and exceed sales targets and goals as set by the company.
3. Market Analysis: Conduct market research to identify new business opportunities and provide feedback on market trends.
4. Product Demonstrations: Deliver detailed presentations and demonstrations of our products/services to clients.
5. Relationship Management: Build and maintain strong relationships with clients to ensure customer satisfaction and repeat business.
6. Negotiation and Closing: Negotiate terms and conditions with clients and close sales deals.
7. Reporting: Prepare and submit detailed sales reports and forecasts to the Sales Manager.
8. Customer Support: Provide after-sales support to clients and address any issues or concerns.
9. Team Collaboration: Work closely with the sales and marketing teams to develop and implement effective sales strategies.
10. Compliance: Ensure all sales activities comply with company policies and procedures.

Qualifications:

1. Education: Bachelor’s degree in Business, Marketing, or a related field.
2. Experience: Minimum of [X] years of experience in sales, preferably in a field sales role.
3. Skills:

• Strong communication and interpersonal skills.
• Proven track record of achieving sales targets.
• Excellent negotiation and closing skills.
• Ability to work independently and manage time effectively.
• Proficiency in using CRM software and MS Office Suite.

1. Other Requirements:

• Valid driver’s license.
• Willingness to travel extensively

Job Description:

We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!

Key Responsibilities:

📞 Customer Support:

👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.

👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.

👉🏻 Assist customers with product information, order status, and other related queries.

📲 Communication:

👉🏻 Maintain positive and professional behavior with customers at all times.

👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.

👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.

😇 Issue Resolution:

👉🏻 Identify and resolve customer issues efficiently.

👉🏻 Escalate complex issues to the appropriate departments when necessary.

👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.

🛒 Order Management:

👉🏻 Assist customers with order placements, modifications, and cancellations.

👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.

👉🏻 Handle product returns, exchanges, and refunds as per company policies.

✍🏻 Product Knowledge:

👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.

👉🏻 Provide accurate information to customers about product features, benefits, and usage.

Requirements:

🖥 Technical Skills:

👉🏻 Familiarity with customer service tools and software.

👉🏻 Basic knowledge of CRM systems.

👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.

👩‍💼Experience:

👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).

👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).

👨‍💼Personal Attributes:

👉🏻 Strong problem-solving skills.

👉🏻 Ability to work independently and as part of a team.

👉🏻 High level of integrity and professionalism.

👉🏻 Patience and empathy in dealing with customer concerns.

How to Apply:

Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8 

We look forward to welcoming a new member to our dynamic team!

The key aspects of this role: 

• Candidate with exceptional programming skills, problem-solving abilities and strong work  ethic. 
• The candidate has to work on custom programming and web application development for  Drupal. 
• Testing, maintenance and troubleshooting of existing company sites and resolving issues if  any. 
• Contributing ideas and efforts towards internal projects and working as part of a team to  find solutions on various problems. 
• Communicate technical ideas to business users and other teams (design, QA). • Collaborate with team members and to work independently when needed. • Eager to embrace current and emerging web technologies. 

To be the right fit, you'll need: 

• Experience of total 4+ years working on PHP and Drupal 7,8 Development (at least 2+ years  in Drupal 8) 
• Strong knowledge of MySQL, jQuery, HTML5, CSS 
• Experience with Drupal architecture, best practices and coding standards 
• Knowledge on Views, Services etc. 
• Experience in custom module and theme creation 
• Familiar with sub version control systems such as Git or SVN 
• Basic knowledge of environment setup for Linux distribution

Responsibilities:-

• Research and identify new business opportunities including new markets, growth areas, trends, customers, partnerships, products and services.
• Faster and develop relationship with customers/clients.
• Work strategically carrying necessary planning in order to implement operational changes.
• Have a good understanding of the businesses products or services and be able to advise others about them.

Requirements:-

• Marketing experience(2-4years)
• Self development and continuing personal development
• Multitasking & leadership quality
• Must have problem solving quality & have management skill

Senior Infrastructure Professional

Role:

10+ years(approx) of experience project managing and delivering technical solutions.

Experience in networking, compute infrastructure (servers, databases, firewalls, load balancers), and architecting/developing/maintaining cloud solutions in virtualized environments.

Experience in one of the following: Networking, DevOps, Security, Compute/Storage, Hadoop, Kubernetes

Cloud certification.

7 years of experience demonstrating technical client service.

Experience in one or more of the following: Software development, managing large-scale Windows/Linux environments, network design and deployment, database(s), storage systems. Experience with networking and system design of load balancers, firewalls, and VPN in architecting, developing and/or maintaining production-grade systems.

Customer-facing migration experience, including service discovery, assessment, planning, execution, and operations.

Excellent communication, presentation and problem solving skills.

Accomplishment Set 

Passionate, persuasive, articulate Cloud professional capable of quickly establishing interest and credibility 

Good business judgment, a comfortable, open communication style, and a willingness and ability to work with customers and teams.

Strong service attitude and a commitment to quality.

Highly organised and efficient.

Confident working with others to inspire a high-quality standard.

Education, Experience, etc.

Is Education over-rated? Yes. We believe so.

However there is no way to locate you otherwise. So we might look for a graduate degree in engineering who is tech enthusiast. 

Comfortable working in an all-hands start-up environment - owning a project, wearing many hats to get the job done, attention to detail and strong follow-through..

Strong work ethic, a track record of high productivity and sales achievement.

Who we are?

Searce is  a niche’ Cloud Consulting business with futuristic tech DNA. We do new-age tech to realise the “Next” in the “Now” for our Clients. We specialise in Cloud Data Engineering, AI/Machine Learning and Advanced Cloud infra tech such as Anthos and Kubernetes. We are one of the top & the fastest growing partners for Google Cloud and AWS globally with over 2,500 clients successfully moved to cloud.

Principle Engineerin R& D

REPORTING

Manager (R&D)

RESPONSIBILITIES

• Requirement gathering, analysis and grooming: Gather requirements from various stakeholders analyze product requirements and translate requirements into product specifications.
• Prepare Robust/future proof and easily scalable Design and architecture
• Shown strength and experience in one or more of the following areas: application architecture, solutions architecture, software systems architecture, and data architecture.
  
  
• Strong technical background which facilitates interaction with software development team and a demonstrated ability to think strategically about business, product, and technical challenges
• Mentor and guide team members technically to produce high quality output
• Work closely with geographically distributed teams and collaborate with cross team leads to define, implement and consume services/components/modules.
• To ensure timely compliance of product development cycle.

MAIN TASKS

• To Independently Specify, Design, Develop, prototype, test and verify, software modules for large size Displays, following all relevant procedure.
• To independently Develop/orient the team to develop necessary software  and test applications for testing, debugging and verification of own as well as other Designs.

• To collaborate in an international team of experienced software and hardware engineers.

COMPETENCE REQUIREMENTS

MUST HAVE:

• Qualified as B.E / B.Tech / M.E / M.Tech in Electronics Engineering / Computer Science.
• Following technical skills/Experience in:D
• NodeJS 
• Typescript 
• Angular 2 (Framework) 

• Knowledge of Agile/ Scrum/ Test Driven methodologies is a plus

YEARS OF EXPERIENCE:

10-12 years of post-degree relevant experience.                                                      

• The primary focus should be on creating characters, backgrounds, and scene transitions, bringing creative ideas and concepts to life.
• Job duties will revolve around designing and producing images; they include Producing special effects and action graphics, Creating frames and characters, Designing advertisements and websites, Inking, Coloring, etc.
• 2D Character Animation in Animate CC.
• Animating scenes according to the concept requirement.
• Creating character & backgrounds.
• 2-3 years of Experience in animation for Games/cartoons/nursery rhymes/videos/storybooks, etc. would be preferred.
• In addition, need to work with art directors, artists, editors, and producers to create their final designs so interpersonal skills are also required.
•  
• Software skills required:
• Animate CC
• Adobe Flash
• Adobe Illustrator
• Adobe Photoshop.
• Adobe After effects (Optional)
• Adobe Premiere Pro (Optional)