Business Growth Associate

Job Title : RPA UiPath Developer

Positions : 3

Experience : 5+ Years

Work Location : Bangalore (Hybrid)

Working Days : 5 Days

Key Requirements :

• 5+ Years of experience with UiPath RPA (Studio and Orchestrator) as an end-to-end automation developer.
• UiPath Professional Developer or Solutions Architect certification.
• Strong expertise in Agile project delivery methods and tools.
• Advanced skills in web scraping (e.g., Computer Vision, OCR) and API integrations.
• Excellent verbal, written, and presentation skills.
• Bachelor's degree in Computer Science, Information Systems, or equivalent.

Key Responsibilities :

• Collaborate with clients for requirement gathering and process analysis.
• Lead end-to-end RPA solution design, development, and delivery.
• Configure, test, and deploy integrations with internal and external databases.
• Develop and maintain documentation (e.g., PDD, SDD).
• Mentor junior developers and conduct code reviews.
• Ensure best practices (e.g., RE framework, naming conventions).
• Guide UiPath Orchestrator integration and deployment.
• Manage source code repositories (GIT) and REST API usage.
• Provide support for user testing, issue resolution, and customer relationship teams.

Responsibilities 

• Own technical site audits for primary and secondary websites. 

Analyze website traffic data, linking structures, crawl budget, index coverage, and content to be able to make smart recommendations to increase website traffic, and conversion rates. 

• Owning tactics that help grow the organic channel, data analysis and forecasting of 

future growth. 

• Analyze and report on SEO performance, owning weekly, monthly, and quarterly 

reporting, and ad hoc analyses for tests and optimizations. 

• Top-down keyword research and content gap analysis. 
• Automate repetitive tasks, audits, processes wherever possible. 
• Ensure pro-SEO-decisions are embedded within all aspects of our businesses. 

Analyze points of failure and suggest optimisations to underlying processes used 

by different teams to solve for them. 

• Work closely with all facets of the organisation including product management, 

engineering, and creative design to drive decision making for organic search 

• Stay up-to-date on industry trends, the competitive landscape, and SEO strategies 

to ensure we nurture best-in-class, value-add opportunities. 

• Become a part of the ongoing mission to grow organic as a channel 100% every 6 

months over the next 2 years. 

We are looking for

• Minimum 3 years of Technical SEO experience with a proven track record with 

improving organic rankings for eCommerce or related B2C businesses. 

• Good technical understanding of website usability, server logs, structured data, XML 

sitemaps, website performance, and indexation issues 

• Functional knowledge of python or app scripts. 
• Proficient in crawl management including log file analysis, Screaming Frog, Custom 

crawlers 

• Proficient with data analysis & web analytics 
• Prior knowledge of SQL is a plus. 
• Knowledge and ability to hand-code or understand valid semantic HTML, CSS and 

JavaScript is a plus. 

Job Description:

 Contact Center – Process Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A3

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 1 years to 2 years, especially in Voice process.

Position – A4 (Senior Associate) – Multiple Positions

Experience – 3 to 5 Years

Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.

Salary Range – Max 3.25 LPA

Location – Kolkata

Notice Period – Immediate or Max 30 days

SPOC – Arnab Sarkar

Job Description:

  Contact Center – Senior Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A4

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 3 years to 5 years, especially in Voice process.

• Translate designs and wireframes into high-quality code
• Design, build and maintain high performance, reusable, and reliable Java
• code
• Ensure the best possible performance, quality, and responsiveness of the
• application
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization
• Follow best practices in code implementation
• Willing to work on flexible time zones if required

• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
• Familiarity with RESTful APIs to connect Android applications to back-end
• services
• Strong knowledge of Android UI design principles, patterns, and best
• practices
• Experience with offline storage, threading, and performance tuning
• Ability to design applications around natural user interfaces, such as touch
• Familiarity with the use of additional sensors, such as gyroscopes and
• accelerometers (preferred)
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Ability to understand business requirements and translate them into technical
• requirements
• Familiarity with cloud message APIs and push notifications –
• A knack for benchmarking and optimization
• Understanding of Google's Android design principles and interface guidelines
• Proficient understanding of code versioning tools, such as Git
• Familiarity with continuous integration
• Must have experience in Chat (one to one, group chat, file sharing)
• Knowledge in Google Maps APIs is preferred

• Must be fluent in writing high-quality and error-free content in English.
• Should have excellent grammar skills and vocabulary.
• Willingness to learn and adapt quickly.
• Notable research and time management skills.

Our Client  is a leading SaaS platform used by about 100,000 users across 25 countries to grow their businesses.

Our Client differentiates itself by focusing on high-velocity, high-volume sales businesses, and helping the sales force in those businesses to close deals faster. Clearly – scale, performance are the key drivers for us given that our users need to work in large, high-volume, fast-paced environment.

World’s largest edutech and financial services organizations use our product to drive their sales execution.

ROLE

With the recent Series B raise of $32 million, we are all geared up to scale our business globally. Naturally, the engineering team needs to rapidly improve the product, work on scale and performance, and build new features and products to capture new markets.

We are seeking seasoned leaders to grow our engineering teams, scale our development & release processes, and create world class products.

The role will involve building high-performance software engineering teams and delivering world-class software

Presenting plans, updates and risks to all stakeholders is a critical part of the role. 

Leaders must be hands-on when it comes to addressing customer issues, code quality, RCA / issue prevention and managing risks.

Requirements

• 10+ years of experience in building software products and SaaS applications
• Highly energetic leader with experience of building high-performance engineering teams and delivering great software
• Exposure to managing scale and huge growth in software usage
• Worked with product design teams, customers and other stakeholders to create a well-defined product roadmap and deliver per plan
• Highly customer-focused with the ability to manage fast-paced release environment
• Strong knowledge of AWS from architecture and costs perspective.
• Exceptionally well-organized individual with great listening, communication and presentation skills

Experience- .NET, AWS

Job Role : Engineering Manager

Responsibilities

• Lead and grow multiple engineering teams committed to building the innovative products
• Work effectively cross-functionally to drive change and influence product and process decisions.
• Help to shape thinking around designing scalable products and business processes/programs to support KlearNow rapid growth.
• Be both a deep technical leader and a thoughtful people manager.
• Champion engineering excellence, establishing business metrics, and drive continuous operational improvement.

Minimum Qualification

• BS/MS degree in Computer Science or related field.
• Overall 10+ years of Software engineering background.  
• 5+ years of management experience -Team Management: Lead a team of 6 – 8
• 3+ years of experience growing and managing multi-team organizations.
• 5+ years hands-on experience in core programming languages such as, Java, Python, go, SQL

Preferred Qualification

• Proven track record of creating and managing high performing teams.
• Experience with logistics domain
• Interest in people and organizations.
• Demonstrate creative problem solving and analytical skills.

If you wish to know more on the opportunity and like to pursue this further, then I would suggest that you share your updated CV and suggest a good time when we could connect.

About Company

KlearNow is pioneering “Logistics as a Service” (LaaS) by creating the industry’s first fully cloud-based digital network that can be used across the entire array of supply chain participants to simplify the transit of goods worldwide.

• KlearNow transforms outdated B2B logistics processes—simplifying lives.
• KlearNow turns daunting logistics paperwork into powerful information to move more goods through customs and drayage with just a few clicks.
• Its smart Logistics as a Service (LaaS) AI-powered platform eliminates wasted time and money, reduces costs, and enhances customer experiences by enabling new levels of visibility, productivity, and collaboration.

We are headquartered in the heart of Silicon Valley, Santa Clara, California with locations in India, Canada, UK. This year we will be expanding to multiple countries.

Why us

KlearNow is operational and a certified Customs Business provider in US, Canada and UK with plans to grow in many more markets in near future.  Be a part of a rapidly growing company where you will have the opportunity to extend our leadership position and fast-track innovation behind AI-powered intelligent supply chain solutions.

Over and above the core customs clearance solution, KlearNow is also providing consolidated freight visibility, data and document management and intra-port activity for efficient Drayage.

To know more about KlearNow, please visit our website https://www.klearnow.com/">https://www.klearnow.com/ 

As KlearNow grows, we’re looking for an Engineering Leader who is passionate about people growth and organizational development. This is a unique opportunity to help build the products and practices that will support KlearNow growth over the next round of funding. In this role, you will reimagine enterprise logistics software and build global products that enable KlearNow expand in Americas, Europe and Asia.

• Identify and sign up with influencers in the digital platforms to increase brand reach through content
• content planning, strategy to improve brand engagement in the social media
• tie-up with brands ( co-branding) for amplifying brand reach and building ROI ( generate leads)
• work closely with the PR agency to monitor and enhance the brand engagement in the print/ digital platforms through paid and organic methods
• Handling AB LinkedIn page to run engaging write up, videos, tech talk, industry snippets to develop and build a business audience in LinkedIn
• Outstanding project management skills
• Strong analytical ability – analyze data, develop insight
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