Engineering Manager

Role & Responsibilities

Extract insights from large datasets to support data-driven decision-making

Develop and automate routine dashboards for daily, weekly, and monthly KPI tracking

Conduct custom analyses to optimize user onboarding, activation, conversion, and retention funnels

Cohort users and track actual and predicted Lifetime Value (LTV)

Build forecast models and create meaningful alerts for business leaders

Collaborate with cross-functional teams to define short and long-term strategic focus areas

Provide actionable insights and recommendations to relevant teams

Create, standardize and maintain documentation frameworks and taxonomy across businesses

Ideal Candidate

Expertise in data analysis tools (SQL, Excel, Python, R), dashboard creation and visualization platforms (Tableau, Power BI among others) for effective reporting at various organizational levels

Excellent communication skills with the ability to influence stakeholders at all levels with the agility to work autonomously and collaboratively within a team environment

Proven ability to translate complex analytical concepts into clear, actionable insights for non-technical stakeholders

Strong background in statistical analysis and experimental design for robust hypothesis testing

Experience with A/B testing tools and methodologies in digital product environments

Skill in creating and maintaining comprehensive documentation systems

Urgent Hiring!!!

We are looking for a Animator / 2D Animator/ Motion Graphic Designer

Job Description:

• After Effects, Animate CC, Premier Pro
• Motion Graphic Artist with experience to develop our company's overall layout and production animation.
• Take the design brief to record requirements and needs.
• Think creatively and develop innovative concepts and animation.

Openings: 5 positions

Experience: 0 to 2 years

Location: Surat (onsite & full-time only)

We are seeking a Senior Full stack Engineer specializing in React to join our growing team. As a Senior Fullstack Engineer, you will play a crucial role in designing, developing, and delivering high-quality software solutions across our web and backend systems. 

Responsibilities:

• Collaborate with cross-functional teams, including product managers, designers, and other engineers, to understand requirements and translate them into technical specifications.
• Design and develop robust, scalable, and high-performance web applications using React on the frontend.
• Write clean, maintainable, and well-documented code while adhering to best practices and coding standards.
• Architect and optimize backend systems, databases, and APIs to ensure optimal performance and responsiveness.
• Implement and integrate RESTful APIs and microservices to enable seamless communication between frontend and backend components.
• Develop responsive user interfaces and interactive features using React, HTML, CSS, and other modern frontend technologies.
• Collaborate with UX/UI designers to ensure a seamless and intuitive user experience across multiple devices and platforms.
• Implement automated testing and continuous integration/continuous deployment (CI/CD) pipelines to ensure the quality and stability of the software.
• Debug and resolve complex issues and provide technical guidance and support to junior members of the development team.
• Stay up-to-date with industry trends and emerging technologies, evaluate their potential impact on our systems, and make recommendations for improvements.
• Participate in code reviews, contribute to the improvement of coding practices, and promote knowledge sharing within the team.
• Contribute to architectural discussions, provide insights on system design, and make recommendations for scalability and performance enhancements.

Requirements:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• Extensive experience (at least 5 years) in full stack software development, with a strong focus on React.
• Solid understanding of object-oriented programming (OOP) principles and design patterns.
• Experience in frontend development using React, JavaScript, HTML, CSS, and related frameworks/libraries.
• Proficiency in building RESTful APIs, microservices, and familiarity with related technologies (e.g., JSON, GraphQL).
• Experience with relational databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB, Redis).
• Familiarity with containerization and orchestration technologies such as Docker and Kubernetes.
• Proficient in using version control systems (e.g., Git) and agile software development methodologies (e.g., Scrum, Kanban).
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and propose effective solutions.
• Excellent communication and collaboration skills, with the ability to work effectively in a team environment.

Benefits:

• Work Location: Remote
• 5 days working

Explore our Career Page for more such jobs : careers.infraveo.com

You can apply directly through the link: https://zrec.in/zEKS8?source=CareerSite

About Us:

Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a helpdesk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with all the endless demands of customers.

Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support.

Position Overview:

We are seeking a highly skilled and experienced Project Manager / Implementation Manager to lead and oversee the successful implementation of our SaaS CRM solution for our B2B customers. As a Project Manager, you will be responsible for managing all aspects of the implementation process, including team handling and people management, to ensure projects are delivered on time, within budget, and to the highest level of customer satisfaction.

Key Skills:

• 5+ years of experience in an IT services / Software product company with B2B SAAS implementation. 
• Strong project management skills with a proven track record of successfully managing complex software implementation projects, preferably in the SaaS CRM domain.
• Excellent leadership abilities to effectively manage and motivate cross-functional teams throughout the implementation lifecycle, including team handling and people management experience.
• In-depth knowledge and understanding of B2B customer needs and challenges related to CRM systems.
• Proficient in utilizing project management tools and methodologies to plan, track, and report on project progress.
• Exceptional communication and interpersonal skills to collaborate with customers, stakeholders, and internal teams, ensuring clear and consistent communication throughout the implementation process.
• Analytical and problem-solving skills to identify and address project risks and issues proactively.
• Strong customer focus with the ability to build strong relationships, understand customer requirements, and deliver solutions that meet customer expectations.

Key Responsibilities:

1. Lead and manage end-to-end implementation projects of our SaaS CRM solution for B2B customers, ensuring successful delivery within scope, schedule, and budget.
2. Build and manage a high-performing implementation team, providing guidance, support, and mentorship to team members, and fostering a collaborative and productive work environment.
3. Collaborate with sales and pre-sales teams to understand customer requirements and create project implementation plans that align with customer expectations and business objectives.
4. Develop and maintain project schedules, work breakdown structures, and resource allocation plans to effectively manage project timelines and resources, including team members' workloads and assignments.
5. Define project deliverables, milestones, and success criteria, and monitor progress against these throughout the implementation process.
6. Manage project risks and issues, proactively identify potential obstacles and implement mitigation strategies to ensure successful project outcomes.
7. Coordinate and communicate with cross-functional teams, including development, testing, quality assurance, and customer support, to ensure seamless integration and alignment during the implementation process.
8. Conduct regular project status meetings, providing updates to stakeholders and customers on project progress, risks, and issues.
9. Ensure a high level of customer satisfaction by managing customer expectations, addressing concerns, and providing timely and effective solutions.
10. Contribute to the continuous improvement of implementation processes, tools, and methodologies, identifying opportunities to enhance efficiency and effectiveness.

• .Develop and maintain the backend for a web platform in the Fin-tech Industry domain.
• Create testing framework for all business use cases Maintain Deploy builds

About Us :

We are a Fintech Start up (in stealth mode) targeting to capture $ 900 BN consumer lending opportunity. We are building platform of the future in which the offline / online merchants would be able to expand their consumer base. We also empower merchants to collect payment digitally and help build their identity through our offerings.

Consumers would be able to make their purchase decisions and would get the options to convert their purchases in to easy EMIs

The founders brings over 3 decade of banking & financial services experience with strong market connect to bring required resources (like Customer, Capital, relevant business team etc.). Detailed business model can discussed during the meeting process.

About you:

We are looking for Graphic designers who are interested in creating trends and thrive on details. Applicants with a strong interest in Social Media Post, logo design, Catalog, Standees, Visiting Cards, Letterheads, Magazines, Newspaper Ads & Posters. Proficient with the pixel-perfect look, feel designs and implementation guides are the ones for us. The ideal candidate should have an eye for clean and artful design, possess superior Design skills, and be able to translate high-level requirements into interaction flows and artifacts and transform them into beautiful, intuitive, and functional user interfaces.

You should be excited about research and analysis and also be open-minded with an unquenchable thirst for new approaches and solutions to real-world problems faced by a common man.

Roles& Responsibilities:

- Design, Design & Design.

- From a brief, produce concepts for design and creativity these concepts based on feedback given.

- Finish designs to a highly-detailed, professional level.

- Work with designing team to communicate specs, ensure correct implementation and work through any problems encountered.

- Design social media post, mobile app banner, Icons, Creatives

- Visual design definition, direction and execution.

- A designer with a holistic approach to design, who is able to draw on key insights from different parts of an organisation.

Required Skills:

- 3+ years of experience.

- Solid knowledge of design theory, especially principles of the logo, graphic/ post design.

- A portfolio with demonstrated examples of designing superior, original, Visual experiences for the target Audience.

- Ability to quickly build visual story boards, illustrations, high fidelity interactive prototypes and visual design concepts in an interactive design environment.

- Strong foundation in graphic design principles, typography, colour, iconography, visual identity design and appropriate visual design techniques for different delivery mediums.

- A keen aesthetic sensibility, with an eye for crafting visually appealing designs to high levels of detail.

- Strong interpersonal and communication skills.

- A people person and leader who knows how to get people involved and motivate them to collaborate in design discussions.

- Hands-on knowledge of Adobe Creative Suite (especially Photoshop and Illustrator), CSS and HTML, JavaScript skills.

- A good listener and facilitator who knows how to facilitate constructive design discussions.

Location: Gurgaon/ Gurugram