Business Development Manager - US process

Job Details:

• Role: Staff Engineer, ArgoCD
• Experience: 5.5-7.5 Years
• Employment Type: Full-time
• Work Mode: Gurugram (Hybrid)

Job Description

REQUIREMENTS:

• Strong hands-on experience with Kubernetes (K8s) administration, deployment, and troubleshooting
• Expertise in GitOps implementation using ArgoCD
• Strong experience with Crossplane for infrastructure provisioning and orchestration
• Hands-on experience with New Relic for monitoring, observability, and performance management
• Experience building and maintaining CI/CD pipelines and deployment automation
• Strong knowledge of Infrastructure as Code (IaC) using Terraform
• Experience working with AWS cloud services and cloud-native architectures
• Hands-on experience with Docker and containerization technologies
• Strong Linux administration and scripting skills
• Experience implementing platform reliability, security, and automation best practices
• Strong understanding of monitoring, logging, and observability frameworks

RESPONSIBILITIES:

• Manage, maintain, and optimize Kubernetes-based infrastructure and application deployments
• Implement and support GitOps workflows using ArgoCD
• Design and manage infrastructure provisioning using Crossplane
• Monitor platform performance, reliability, and user experience using New Relic
• Build, enhance, and maintain CI/CD pipelines for automated software delivery
• Collaborate with development and platform engineering teams to deliver scalable cloud-native solutions
• Implement Infrastructure as Code practices using Terraform and automation tools
• Ensure platform stability, security, scalability, and operational excellence
• Troubleshoot infrastructure, deployment, and performance-related issues
• Drive continuous improvement initiatives across DevOps processes, tooling, and automation practices
• Support cloud infrastructure management and containerized application environments on AWS
• Promote DevOps best practices, governance, and operational standards across teams

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related fields   

Exp: 4-6 years

Position: Backend Engineer

Job Location: Bangalore ( office near cubbon park - opp JW marriott)

Work Mode : 5 days work from office 

Requirements:

● Engineering graduate with 3-5 years of experience in software product development.

● Proficient in Python, Node.js, Go

● Good knowledge of SQL and NoSQL

● Strong Experience in designing and building APIs

● Experience with working on scalable interactive web applications

● A clear understanding of software design constructs and their implementation

● Understanding of the threading limitations of Python and multi-process architecture

● Experience implementing Unit and Integration testing

● Exposure to the Finance domain is preferred

● Strong written and oral communication skills

Role: Salesforce Developer – Agentforce

Experience: 7+ Years

Location: Remote

Job Description

We are looking for an experienced Salesforce Developer – Agentforce with strong expertise in Experience Cloud and AI-powered chat implementations. The ideal candidate should have hands-on experience building externally facing chat solutions integrated with Agentforce AI and Data Cloud.

Key Focus Areas

• Externally Facing Chat
• Multilingual Support
• Knowledge Base Integration
• Prompt Templates
• Grounding

Experience Cloud

• CSS
• LWC (Lightning Web Components)
• Apex
• JavaScript
• Chat implementation on Experience Cloud Sites

Ø Bots

Ø Agentforce

Data Cloud

• Agentforce integrations
• Search Retrievers
• Data Library

Specific Use Cases

• Worked on an externally facing MIAW (Messaging for In-App and Web) Chat Bot using Agentforce AI to interact with users.
• Implemented:

Ø Prompt Templates

Ø Answer Questions with Knowledge

Ø Flex Templates

• Made external API calls from an Agentforce Agent using:

Ø Flow

Ø Apex

Position Overview:

We are looking for an ambitious and dynamic SR. Business Development Associate to drive

the growth and success of our online higher education programs. The ideal candidate will be

responsible for identifying new business opportunities, forming strategic partnerships, and

expanding Shiksolve’s market presence in the education sector. This role demands strong

communication skills, the ability to build relationships with educational institutions, and a deep

understanding of the online education landscape.

Key Responsibilities:

 Business Development & Lead Generation:

o Identify and secure new business opportunities by targeting universities, colleges,

and educational institutions to promote our online higher education programs.

o Develop and implement strategies to generate new leads, including attending

events, digital outreach, and cold calling.

o Cultivate long-term relationships with academic institutions, corporate partners,

and key stakeholders in the higher education sector.

o Conduct in-depth research to identify potential clients and develop customized

solutions to meet their educational needs.

o

 Sales & Partnership Management:

o Lead the sales process for acquiring new educational institutions and corporate

partners for online programs.

o Present Shiksolve’s offerings through compelling presentations, proposals, and

demonstrations to prospective clients.

o Negotiate contracts and agreements with institutions and partners, ensuring

mutually beneficial relationships and revenue growth.

o Manage the end-to-end sales cycle, including post-sale follow-up, relationship

management, and upselling opportunities.

 Strategic Planning & Market Expansion:

o Develop and execute business development strategies that align with Shiksolve’s

growth objectives.

o Analyze the competitive landscape, monitor industry trends, and identify

emerging opportunities within the online education space.

o Collaborate with internal teams (marketing, product development, and customer

support) to ensure alignment between business objectives and educational

offerings.

 Client Relationship Management:

o Build and maintain strong relationships with existing clients, ensuring their

satisfaction and retention.

o Provide high-level support and guidance to clients, acting as the primary point of

contact for all business development matters.

o Conduct regular check-ins with clients to identify new needs and upsell

Shiksolve’s services.

 Reporting & Performance Analysis:

o Track and report on business development performance, including sales activities,

pipeline, revenue forecasts, and performance metrics.

o Provide regular feedback to the leadership team regarding market trends,

customer feedback, and competitor activities.

 Collaboration & Teamwork:

o Collaborate with the marketing team to create effective marketing materials and

campaigns that support business development goals.

o Work closely with the product and operations teams to ensure seamless delivery

and implementation of online programs.

o Participate in team meetings, sharing insights and strategies to continuously

improve the business development process.

Key Skills & Qualifications:

 Bachelor’s degree in Business Administration, Marketing, Education, or a related field. A

Master’s degree or MBA is a plus.

 Proven experience (3+ years into Sales ) in business development, sales, or

partnerships within the EdTech or online education space.

 Strong understanding of the online education market, industry trends, and customer

needs.

 Exceptional communication, presentation, and negotiation skills.

 Ability to build and maintain relationships with senior executives, university

representatives, and corporate decision-makers.

 Self-starter with a strong drive to achieve and exceed targets.

 Strong organizational and time management skills.

 Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite

(Word, Excel, PowerPoint).

Additional Information:

 Competitive salary with performance-based incentives.

 Opportunity to work in a rapidly growing EdTech company with potential for career

advancement.

 Collaborative and innovative work environment.

 Flexible work arrangements, including remote work options.

 Professional development and training opportunities.

Sales team leader 

Roles and Responsibilities:

Creating an inspiring team environment with an open communication culture.

Setting clear team goals.

Oversee day-to-day operation.

Monitor team performance and report .

Motivate team members.

Generate sales through customer referrals.

Review the sales team performance and explore sales improvement initiatives to achieve the sales targets for the project.

Conduct sales review meetings with the sales team on a periodic basis.

To recruit good quality prospective sales candidate and ensure that they are completing probation in order to achieve the sales target set by the company.

Main Tasks

• Conceptualizing creative ideas with clients.
• Testing and improving the design of the website.
• Establishing design guidelines, standards, and best practices.
• Maintaining the appearance of websites by enforcing content standards.
• Designing visual imagery for websites and ensuring that they are in line with branding for clients.
• Working with different content management systems.
• Communicating design ideas using user flows, process flows, site maps, and wireframes.
• Incorporating functionalities and features into websites.
• Designing sample pages including colors and fonts.
• Preparing design plans and presenting the website structure

Qualification profile

• Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator, and other visual design tools.
• Good understanding of content management systems.
• Good understanding of search engine optimization principles.
• Proficient understanding of cross-browser compatibility issues.
• Excellent visual design skills.
• Up-to-date experience with international web protocols, standards, and technologies.
• Creative and open to new ideas.
• Adaptable and willing to learn new techniques.
• Experience with working on Vue.js and/or Node.js would be a plus.
• Knowledge of Figma would be a plus
• Hands-on Experience on Storybook would be a plus

• Structuring campaigns and ad groups, and determining the best settings
• Conducting social media audits to ensure best practices are being used
• Coordinating with the sales team to create marketing campaigns
• Monitoring key online marketing metrics to track the success
• Optimizing content for the website and social media platforms
• Analyzing campaign metrics/data and providing interpretation and suggestions for improving performance
• Ensuring that the brand message is consistent
• Executing new and creative collaborations among technologies and platforms
• Determining what content will reach customers

• Bachelor’s degree in any discipline is required
• Exceptional knowledge and experience in lead generation/performance marketing on Google and Facebook
• Analytical mindset with experience in Google Analytics and Google Tag Manager
• Minimum 1 year of proven work experience
• Ability to work independently and in a team environment
• SEO, SEM Knowledge
• Google AdWords and Facebook Ads
• Knowledge of PPC
• Campaign Delivery
• Managing Campaign Budgets
• Campaign optimization

• Experience with Word press
• Experts in HTML To Word press theming
• Plugin Creation and Management
• Able to develop the theme. Mastery of HTML, CSS, PHP and jQuery;
• Experience with object-oriented programming
• Experience with mobile platforms.
• Experience with the following technologies OOAD/OOPS (Object Oriented Programming) PHP 5, MySQL 5, any framework like Zend/Symfony/CakePHP, etc.
• Strong understanding and hands-on in HTML, DHTML, XML, CSS, JavaScript, JQuery/Prototype and AJAX.
• Very strong understanding of database technologies and SQL Optimization.
• A clear understanding of product development environment and methodologies.
• Experience in SVN/GIT Hub/Beanstalk
• Familiarity with web technology trends (Web 2.0) and the evolution of the Internet.
• Experience with Word press is mandatory, other CMS/framework experience will be an added advantage.
• Experience with Word Press Theme, Widgets, and Plugin customizing and developing new word press themes, Plugin modification/development, and widgets development.
• Expert knowledge in Word press installation, configuration, administration, security, and optimization.
• Desired Experience in customizing existing 3rd party themes, Plugin.

Required skill set:

• Should have good hands on with ServiceNow
• Should be have good communication skills