Project Manager (Tech Support Manager)

Job Description – Senior Product Owner / Technical Program Manager

Location: Bangalore (WFO)

Notice Period: 0 to 15 days

Employment Type: Full-Time

About the Role

We are seeking an experienced Senior Product Owner / Technical Program Manager to lead the delivery of enterprise software products for Smart Buildings, Smart Cities, Building Management Systems (BMS), Energy Management, Utilities, Industrial IoT (IIoT), and Digital Twin solutions. This role is responsible for translating business strategy into product execution, driving cross-functional collaboration, and ensuring successful delivery of scalable, cloud-native platforms.

Key Responsibilities

• Own end-to-end product delivery from planning through release.
• Define product roadmaps, prioritize backlogs, and manage delivery milestones.
• Collaborate with Engineering, Architecture, UX, QA, DevOps, and Business teams to deliver high-quality products.
• Manage dependencies, risks, budgets, timelines, and stakeholder expectations.
• Lead Agile ceremonies and promote delivery excellence.
• Ensure successful integration of enterprise systems, IoT devices, cloud services, and analytics platforms.
• Drive continuous improvement in delivery processes, governance, and product quality.
• Domain Expertise (Mandatory)
• Candidates should have experience in one or more of the following domains:
• Smart Buildings
• Smart Cities
• Building Management Systems (BMS)
• Energy Management Systems (EMS)
• Utilities (Power, Water, Gas)
• Industrial IoT (IIoT)
• Digital Twin Platforms
• Asset Performance Management (APM)
• Enterprise Asset Management (EAM)
• Building Automation & Controls
• Sustainability / ESG Solutions
• Enterprise SaaS Platforms
• Required Qualifications
• Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.
• 8–12+ years of experience in Product Management, Technical Program Management, or Software Delivery.
• Proven experience delivering enterprise SaaS or cloud-native applications.
• Strong understanding of Agile, Scrum, SDLC, and release management.
• Experience with Jira, Azure DevOps, or similar tools.
• Excellent stakeholder management, communication, and leadership skills.

Preferred Technical Knowledge:

Cloud Platforms (AWS, Azure, Google Cloud)

Microservices & REST APIs

IoT Protocols (MQTT, BACnet, Modbus, OPC-UA)

Edge Computing & Device Integration

Data Analytics, AI/ML, and Digital Twins

DevSecOps, CI/CD, Docker, Kubernetes

SQL/NoSQL Databases and Event Streaming

Key Competencies:

1. Product Strategy & Roadmap Planning
2. Cross-functional Leadership
3. Technical Program Management
4. Agile Delivery
5. Risk & Dependency Management
6. Customer-Centric Product Development
7. Analytical Thinking
8. Executive Communication
9. Decision Making
10. Continuous Improvement
11. Success Measures
12. Predictable and on-time product releases
13. Effective cross-functional collaboration
14. High customer and stakeholder satisfaction
15. Improved delivery efficiency and product quality
16. Successful execution of strategic initiatives aligned with business objectives

Job Responsibilities:

Provide basic IT support for daily office operations

Perform data entry and maintain system records accurately

Assist in managing computers, printers, and other IT equipment

Support users with basic software, email, and system-related issues

Maintain IT-related documents, files, and reports

Ensure proper data backup and basic system maintenance

Coordinate with senior IT staff or external vendors when required

Required Skills:

Basic IT knowledge (computer hardware & software fundamentals)

Data entry skills with good accuracy

Working knowledge of MS Office (Word, Excel, Outlook)

Basic understanding of Windows OS, internet, and email usage

Good attention to detail and organizational skills

Willingness to learn and grow

POSITION: HubSpot Specialist – Marketing Operations

1. We seek a talented HubSpot Specialist with expertise in Salesforce to join our team and help optimize our marketing operations.
2. You will play a crucial role in managing and enhancing our HubSpot platform, ensuring seamless integration with Salesforce, and optimizing marketing automation processes.
3. Your expertise will help us improve lead management, data accuracy, and overall campaign effectiveness.

Key Responsibilities:

● HubSpot Management:

1. Administer and optimize HubSpot marketing automation processes.
2. Create and manage workflows, email campaigns, and lead nurturing programs.
3. Develop and maintain dashboards and reports to track key metrics and performance.

● Salesforce Integration:

1. Implement and manage API integrations between HubSpot and Salesforce to ensure smooth data flow. Troubleshoot and resolve integration issues, ensuring data consistency across platforms.
2. Collaborate with development teams to customize and enhance integration functionalities.

● Marketing Automation and Campaign Management:

1. Design and execute marketing automation strategies to improve lead generation and conversion.
2. Analyze campaign performance and adjust strategies based on data insights.
3. Implement and manage Pardot integration, if applicable, to enhance marketing efforts.

● Collaboration and Support:

1. Work closely with sales, marketing, and IT teams to align strategies and achieve business goals.
2. Provide training and support to team members on HubSpot and Salesforce best practices.
3. Stay updated on industry trends and emerging technologies to recommend improvements.

● Other related duties as needed.

WHAT YOU WILL DO:

● Develop, customize, and optimize workflows, automation, and integrations in HubSpot and Salesforce.

● Manage integrations between HubSpot, Salesforce, and other marketing/sales tools.

● Ensure seamless data synchronization, integrity, and reporting across platforms.

● Collaborate with marketing and sales teams to implement automation strategies, lead scoring models, and campaign tracking.

● Create and maintain documentation for HubSpot and Salesforce configurations, workflows, and best practices.

● Troubleshoot and resolve technical issues within the marketing automation ecosystem.

● Train internal teams on best practices and system functionalities.

● Assist in data migration, cleanup, and enrichment activities to maintain database health.

● Stay updated on industry trends, platform updates, and emerging technologies.

REQUIRED SKILLS & QUALIFICATIONS:

● Bachelor’s degree in marketing, Business, Information Technology, or a related field; or equivalent certifications.

● 5+ years of proven experience managing HubSpot CRM and marketing automation platforms.

● Strong experience with Salesforce API integrations and data management.

● Excellent analytical skills with the ability to interpret data and provide actionable insights.

● Strong problem-solving skills and attention to detail.

● Preferred Skills: HubSpot certification(s), Salesforce certification(s), or experience with Salesforce development.

Experience with additional marketing automation tools or platforms.

● 6+ years of experience with Salesforce.com APIs (REST and Bulk), Salesforce.com configuration including but not limited to workflows, data validations, import tools, security & sharing, Visualforce pages, and Apex, salesforce.com, SOQL, and SOSL query language 

● Excellent communication and collaboration skills.

EMPLOYMENT TYPE: Full-Time

LOCATION: Remote PAN India

SHIFT TIMINGS: 02:00 pm to 11:00 pm IST 

Position Overview:

We are looking for an experienced, agile, and strategic Vendor Procurement professional to strengthen and expand our talent and project outsourcing ecosystem. This role is key to managing

vendor partnerships across Recruitment, US Sourcing, SME Hiring, Freelancers, and Project-based Outsourcing. You will work closely with Talent Acquisition, US Sourcing, Project Delivery, and Business Heads to build, onboard, manage, and optimize a strong pool of vendors, freelancers, and sourcing partners.

Key Responsibilities:

•Identify, evaluate, and onboard vendors and suppliers for:

o Recruitment services (India and US)

o US SME sourcing for EdTech and digital projects

o Freelancer talent pools (Instructional Designers, SMEs, Editors, Developers, etc.)

o Project-based outsourcing vendors (domestic and international)

•Manage contract negotiations, rate finalizations, and SLA definitions with sourcing and outsourcing vendors.

•Track vendor performance, quality of submissions, and fulfilment timelines.

•Maintain a live vendor database, contract repository, rate cards, and engagement trackers.

•Ensure compliance with procurement policies, legal documentation, and client-specific requirements.

•Coordinate closely with the US Sourcing Team to align on niche, senior, and freelance talent needs.

•Support pricing discussions, RFP/RFQ processes, and build scalable sourcing pipelines.

•Monitor spend, forecast vendor utilization, and support budget management in collaboration with Finance.

•Present regular vendor performance reports, dashboards, and procurement health metrics to leadership.

Key Skills & Competencies:

•2–6 years of experience in vendor management, procurement, sourcing operations, preferably in staffing, EdTech, BPO/KPO, or digital project outsourcing sectors

•Strong experience in US sourcing and vendor ecosystems (mandatory)

•Solid negotiation, contract management, and vendor relationship-building skills

•Exposure to freelance workforce models, SME staffing, and project outsourcing management

•Excellent communication, coordination, and stakeholder management abilities

•Proficiency in Excel, vendor management platforms, Zoho Recruit, or similar systems

•Strong data orientation—experience in creating and maintaining vendor dashboards and MIS

•Ability to work independently in a fast-paced, hybrid work setup

Hiring: Mobile App Developer (Consultant)

We at Amagle Software are looking for an experienced React Native Developer to work with us in a consulting capacity.

What we’re looking for:

Strong experience in React Native (iOS + Android)

Knowledge of Firebase (Auth, Firestore, Push Notifications, etc.)

Good understanding of mobile app architecture and database design

Ability to provide technical guidance and write scalable code

Engagement Model:

Consultant (Remote)

Duration: Initially 2–3 months (extendable based on need)

Flexible hours, outcome-based collaboration

Compensation: Open to discussion

Location: Remote (India-based consultants preferred)

Interested?

Send your profile/portfolio to us.

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building the application Pathya.app, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Roles and Responsibilities

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open-source community to encourage and help implement mission-critical software fixes React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Use exciting app build in swift and Kotlin and convert it to react-native

Desired Candidate Profile

• Firm grasp of the JavaScript language and its nuances, including ES6+ syntax
• Knowledge of functional or object-oriented programming
• Ability to write well-documented, clean JavaScript code
• Rock-solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools & library like XCode, Gradle, saga, redux, re-animated, firebase
• Understanding of REST APIs, the document request model, and offline storage
• Experience with automated testing suites

Perks and Benefits

• We offer you work from home
• flexible with timing
• 5days working
• We trust our employee inspires them to do innovative things and explore and execute new techniques

Responsibilities

- Building and maintenance of resilient and scalable production infrastructure 

Improvement of monitoring systems

- Improvement of monitoring systems

- Creation and support of development automation processes (CI / CD)

- Participation in infrastructure development 

- Detection of problems in architecture and proposing of solutions for solving them 

- Creation of tasks for system improvements for system scalability, performance and monitoring

- Analysis of product requirements in the aspect of devops

- Incident analysis and fixing

Skills and Experience

- Understanding of the distributed systems principles 

- Understanding of principles for building a resistant network infrastructure 

- Experience of Ubuntu Linux administration (Debian-like will be a plus)

- Strong knowledge of Bash

- Experience of working with LXC-containers 

- Understanding and experience with infrastructure as a code approach 

- Experience of development idempotent Ansible roles

- Experience of working with git

Preferred experience

 Experience with relational databases (PostgeSQL), ability to create simple SQL queries 

- Experience with monitoring and metric collect systems (Prometheus, Grafana, Zabbix)

- Understanding of dynamic routing (OSPF) 

- Knowledge and experience of working with network equipment Cisco

- Experience of working with Cisco NX-OS

- Experience of working with IPsec, VXLAN, Open vSwitch

- Knowledge of principles of multicast protocols IGMP, PIM

- Experience of setting multicast on Cisco equipment

- Experience administering Atlassian products