Project Manager (Tech Support Manager)

Note: Apply only if you have worked minimum of 2 years  in your current organisation 

Basic Qualifications

• Bachelor’s degree in Engineering with specialization in Computer science or related field
• 5+ years of experience as a software engineer in a product development setting
• Love of technology and experience with one or more programming languages from Java, Python, or Go
• Experience in full-stack development including designing APIs and integration patterns, implementing security, implementing frameworks for Unit and End-to-End testing
• Experience with micro-services architecture
• Experience in one or more frameworks like Spring, GRPC, Flask, etc.
• Extensive experience in a test-driven development environment
• Understanding of CI/CD practices including code check-in policies, automated unit tests, automated code deployments, etc.
• Ability to grasp new technologies and use them effectively to create industrial-strength software.
  
  

Preferred Qualifications

• Good communication skills. You can communicate well in the English language with product managers, your team members, and external stakeholders, to understand their needs and convey yours, in a clear, precise manner - verbally, or in writing. 
• Strong collaboration skills. You have demonstrated the ability to work with both - senior & junior technical professionals and get work done. You quickly earn the trust of the people you work with. People enjoy and have fun working with you.
• Deadline oriented. You understand that deadlines are meant to be met. Challenges will surface, and obstacles and roadblocks will cause delays, but you plan for them in advance and still ship your features on time to meet your commitments.
• Bias for action. Your default setting is to take action, and not wait for things to happen. You love to learn about new technologies and advancements in the software industry.

Key Responsibilities:

• Video Editing : Edit and enhance video content by cutting, color grading, and integrating motion graphics to produce polished final products.
• 2D Animations: Create engaging 2D motion graphics and animated videos for digital platforms such as social media and websites. Knowledge of 3D animation software like Blender is a plus.
• Project Management: Manage multiple projects simultaneously, delivering high- quality work within tight deadlines. Strong organizational skills and multitasking abilities are crucial.
• Trend Awareness: Stay updated with the latest video trends used by brands and UGC content creators to ensure our content is market-relevant.

Skills Required:

• Proficiency in video editing software such as Adobe Premiere Pro and After Effects.
• Strong skills in graphic design tools like Adobe Illustrator, Photoshop, and Figma.
• Solid understanding of motion graphics principles, including animation, typography,and visual effects.
• Experience with 3D software like Blender or Cinema 4D is a plus.
• Excellent aesthetic judgment and attention to detail.
• Ability to work independently and provide creative direction based on briefs.

Job Title: Senior Full Stack Developer 

Location: Chennai / Coimbatore 

Position Type: Full-Time 

About Us: 

At Justo Global, we are dedicated to empowering Small and Medium Enterprises (SMEs) around the world through our primary driver’s technology, data, and media. Our primary objective is to establish a global platform that effectively connects SMEs from India, developing countries, and beyond to the international market. Our mission revolves around creating an inclusive environment where SMEs can leverage the power of technology, data, and media to drive their success. 

What We’re Looking For: 

Minimum 5 - 8 years of work experience in Software application development. 

• 3+ Years of experience as a full stack developer with experience in the design and implementation of UI using React.js. 
• 5+ Years of experience in developing APIs using Node.js, and having experience with Golang will be an added advantage. 
• Proven experience in React design guidelines, SDK, and excellent JavaScript skills. 
• Experience working with SQL and NoSQL-based databases such as Oracle, MySQL, PostgreSQL, MongoDB. 
• Familiarity with API security models including but not limited to OAuth, JSON Web Token, Digital Certificates, Basic Authentication, and OpenID. 
• Exposure to DevOps culture with hands-on experience in Jenkins for CI/CD would be an added advantage. 
• Knowledge of containerization utilizing Docker and Kubernetes will be an added advantage. 

Responsibilities: 

• Demonstrate a strong sense of ownership and responsibility with release goals. This includes understanding requirements, technical specifications, design, architecture, implementation, unit testing, builds/deployments, and code management. 
• Ensure compliance through the adoption of enterprise standards and promotion of best practice / guiding principles aligned with organization standards. 
• Build and maintain the environment for speed, accuracy, consistency, and ‘up’ time. 
• Hands-on position requiring strong analytical, architectural, development, and debugging skills that includes both development and operations. 
• Developing front-end website architecture and designing user interactions on web pages, ensuring the responsiveness of applications. 
• Developing back-end APIs and creating servers and databases for functionality. 
• Working alongside graphic designers for web design features. 
• Designing and developing APIs meeting both technical and consumer needs. 

The Team: 

You will be part of an exciting talent group, where we have a dynamic team of engineers to solve the many challenges and puzzles of our rapidly evolving technical stack. We’re seeking a Senior full stack developer who is ready to work with new technologies and architectures in a forward-thinking organization that’s always pushing boundaries. This person will have complete, end-to-end ownership of projects. The ideal candidate has experience building products across the stack and a firm understanding of web frameworks, APIs, databases, and multiple back-end languages. The full stack developer will join a small team that uses new technology to solve challenges for both the front-end and back-end architecture, ultimately delivering amazing experiences for global users. 

• Working knowledge of NodeJS, and JAVASCRIPT, is a must.
• Working knowledge of AWS cloud concepts is a must.
• Must be familiar with AWS serverless architecture.
• Must be familiar with data structure & algorithm concepts.
• Design, develop, and implement beautiful UI components to support business requirements.
• Follows approved life cycle methodologies, creates design documents, and performs program coding and testing.
• Resolves technical issues through debugging, research, and investigation.
• Own & Develop the REST APIs.
• Stay updated with new technologies and of changes in technologies that affect front-end web development.

• Set the vision, roadmap, and direction for the Customer Data Platform
• Collaborate with stakeholders and different teams from the organization to collect data, identify gaps, and create functional requirements.
• Champion customer data platform workshops and user adoption.
• Planning & execution ofonline campaigns on Marketing Automation tools (like Webengage,Clevertap) which includes email, SMS, Push Notifications, inApp notification, Onsite Promotions, Users Journeys etc.
• Responsible for Post-Install Conversion rates, User Engagements across primary Lines of Businesses & Other Health Metrics
• Use Segmentation, Personalization & Dynamic Content to drive the Multi-Channel & Multi-Device Communication strategy via Marketing Automation Tool to enable scale
• Implementation of the Marketing Automation Tools(Webengage/clevertap) - A Single Cross Channel Unified Platform to handle Data Aggregation (Search, Transaction & Analytics driven)
• Reactivation of inactive user base through various online marketing channels
• Work closely with Tech, Product, & Revenue Team to execute Engagement/ Retention Activities
• Using marketing automation on Webengage/clevertap to build hyper personalized dynamic content campaigns basis real time user triggers

• Responsible for advising clients in the areas relating to Company registration, GST registrations, tax services, and corporate filings, etc.
• Responsible for client Handling across the globe and able to Close the Loop.
• Must be capable of engaging with the clients on multiple communications channels and be one point of contact for any quires. 
• Convert prospective leads into sales and explore opportunities for up-selling and cross-sales
• Develop contacts and build good Business Relations with Clients. And to ensure minimum refunds and maximum Positive Feedbacks.