Project Manager (Tech Support Manager)

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.

**Qualifications:**

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Excellent communication skills in English and Hindi

- Ability to handle customer queries and provide appropriate solutions.

- Prior experience in customer service or sales is preferred but not mandatory.

**Responsibilities:**

- Handle inbound/outbound calls professionally and provide information about products/services.

- Identify customer needs, clarify information, and close sales.

- Maintain a high level of customer satisfaction through effective problem-solving.

- Achieve sales targets and goals as set by the company.

**Salary and Benefits:**

- Starting salary of INR 18,000 per month.

- Performance-based incentives and bonuses.

- Comprehensive training and career development opportunities.

Rel. Experience: 4+ Yrs. Minimum 3 Years of experience in NodeJs

· Javascript concepts

· NodeJS proficiency

· Web programming concepts

· SQL and DB concepts

· Caching concepts

· Knowledge of good programming practices

· Logical and analytical skills

· Communication

if interested please send your updated profile to valli at the rate of sangathr dotcom

Job Title: Senior Fullstack Engineer - Fintech

Location: Mumbai

Company: TIFIN Give

About Us:

TIFIN Give is an early growth-stage fintech company offering a modern, tech-driven Donor Advised Fund to empower charitable giving. We have a lean, hungry team building a feature-rich product and automated operations platform, through which we are servicing multiple enterprise clients. Our roadmap and deal pipeline is full to the bursting, and we’re looking for someone to join our team in this exciting stage. As we continue to scale, we’re looking for a Senior Fullstack Engineer to lead our engineering teams and drive the successful delivery of our ambitious product roadmap.

OUR VALUES: Go with your GUT

• Grow at the Edge: We strive for personal growth by stepping out of our comfort zones and finding our genius zones with self-awareness and integrity. No excuses.
• Understanding through Listening and Speaking the Truth: We value transparency, communicating with radical candor, authenticity, and precision to create shared understanding. We challenge, but once a decision is made, we commit fully.
• I Win for Teamwin: We work within our genius zones to succeed, taking full ownership of our work. We inspire each other with our energy and attitude, flying in formation to win together.

Role Overview:

Experienced Full Stack Developer with 8 years of hands-on expertise in designing, developing, and deploying web applications.

• Proficient in backend development using Python, with strong skills in frameworks such as Django and FastAPI.
• Skilled in frontend development using ReactJS, ensuring seamless user interfaces and responsive design.
• Skilled at SQL database management, with a focus on performance optimization and data integrity.
• Capable of contributing to system design and architecture discussions, ensuring scalability, reliability, and security.
• Strong communicator with a track record of collaborating effectively within cross-functional teams and delivering high-quality solutions.
• Open to transitioning into Data Engineering roles leveraging strong SQL skills and understanding of data pipelines.
• Good debugging skills.

Key Skills:

• Backend Development: Extensive experience in Python-based backend development with Django and FastAPI frameworks. Proficient in building RESTful APIs, handling authentication, authorization, and data validation.
• Frontend Development: Skilled in frontend technologies, particularly ReactJS, for creating dynamic and responsive user interfaces. Familiar with state management libraries like Redux and context API.
• Database Management: Strong command over SQL for designing schemas, writing complex queries, and optimizing database performance. Experience with ORM frameworks like Django ORM.
• System Design: Understanding of system design principles, including scalability, performance optimization, and microservices architecture. Ability to contribute to architectural decisions and technical design discussions.
• Data Engineering: Open to roles in Data Engineering, with skills in SQL, data pipelines, ETL processes, and data warehousing concepts.
• Communication: Effective communicator with experience in team collaboration, client interactions, and articulating technical concepts to non-technical stakeholders. Proven ability to work in Agile development environments.

Note: Completely IC Role and Hands-on coding is mandatory.

Additional Skills (Good to Have):

• Experience with Next.js for server-side rendering and building React applications.
• Familiarity with Snowflake / Redshift for cloud-based data warehousing and analytics.
• Knowledge of data manipulation and analysis tools such as Pandas and NumPy.
• Exposure to Salesforce platform APIs and extensions or similar CRM functionalities.

Technical Proficiency:

• Backend: Python, Django, FastAPI, Flask, RESTful APIs, GraphQL
• Frontend: JavaScript, ReactJS, Redux, HTML5, CSS3, Responsive Design
• Databases: PostgreSQL, MySQL, SQLite, MongoDB, ORM (Django ORM)
• Data Engineering: SQL, ETL Processes, Data Warehousing Concepts
• Tools & DevOps: Git, Docker, AWS (EC2, S3, RDS), CI/CD pipelines, Agile methodologies

Professional Experience:

• Developed and maintained scalable web applications using Django and FastAPI, ensuring high performance and reliability.
• Designed and implemented frontend components and user interfaces using ReactJS, enhancing user experience and interactivity.
• Optimized SQL queries and database schema design to improve application performance and data integrity.
• Collaborated with cross-functional teams in Agile environments to deliver features and meet project milestones.
• Open to transitioning into Data Engineering roles, leveraging SQL skills and understanding of data pipelines to contribute to data-driven solutions.

Compensation and Benefits Package:

• Competitive compensation with a discretionary annual bonus.
• Performance-linked variable compensation.
• Medical insurance.

Note on Location:

While we have team centers in Boulder, New York City, San Francisco, Charlotte, this role is based out of Mumbai

TIFIN is an equal-opportunity workplace, and we value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to any discrimination.

• Drive UI/UX & design aspects of the platform Innovate on UX to provide the best possible experience to the customer
• Convert UI design wireframes to functional UI (HTML/CSS/JS)
• Build high performant UI features
• Optimise existing features for better performance
• Build reusable code and libraries for future use
• Complete the assigned features with validations
• Should take end-to-end ownership and pride in building assigned features
• Collaborate across the teams to define, design, and ship new features
• Budget work and stick to the deadlines
• Requirements
  
  • 3+ years of experience as a front-end developer
  • At least one product built and published
  • Proven experience in building/or been a lead contributor in a tech set-up
  • Strong analytical and structural thinking skills
  • Passion to build beautiful, responsive and performant user experiences
  • Strong understanding and fundamentals in Javascript & JQuery
  • Proficient in React.js, material design concepts, UI/UX best practices and design standards
  • Willing to work on pure Javascript based projects as well as React.js based projects
  • Proficient understanding of cross-browser compatibility issues and their solutions.
  • Proficient in HTML5 CSS3
  • Proficient with CSS preprocessors LESS and SASS

At Cypherock, We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We build "Worlds' first products" from India, work at the intersection of Blockchain, Security, Embedded Hardware & Cryptography, and have worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, Bank of America amongst others.

As the primary person working directly with the CEO on all things non-tech, we think it will be a great fit if -

1. You are interested to work in Web3 & Crypto.
2. You can work on general management operations for the company.
3. You do not wait for instructions and guidelines but believe in taking end-to-end ownership of things.
4. You have preferably worked with a hardware startup before.
5. You have good negotiation skills and can handle procurement and inventory through Alibaba and other international sourcing.
6. You can handle international logistics and procurement of electronic components.
7. You can handle inventory of the hardware product.
8. You strive towards operational peak efficiency.
9. You can handle the accounting and finances of the company.
10. If need be, you can help us with the QA of the product.
11. You can commit for at least 6 months.