Project Manager (Tech Support Manager)

Job Title: PROJECT COORDINATOR

Job Type - Full Time

Location – Indore

Summary/Objective:

The primary objective of hiring a Project Coordinator is to efficiently manage customer data, oversee project development, and ensure the successful deployment of websites. The role involves collaborating with various teams, handling customer feedback, and maintaining high-quality website deliverables.

Responsibilities/Duties:

1.   Customer Data and Project Management:

·        Effectively manage customer data and all the related information.

·        Ensure accurate documentation and organization of work flow details.

·        Collaborate with the Design team for creating mockups and visuals.

·        Communicate design concepts and seek customer approval via email correspondence.

2.   Development and Progress Tracking:

·        Liaise with the Development team to facilitate smooth task flow.

·        Monitor and track work progress, ensuring adherence to timelines.

·        Verify websites to ensure alignment with customer requirements.

3.   Testing and Quality Assurance:

·        Coordinate with the Testing Department to assess task status and identify bugs.

·        Collaborate with team members to address and resolve identified issues.

·        Ensure rigorous testing to maintain high-quality website deliverables.

4.   Customer Engagement and Feedback:

·        Deliver beta versions of websites to customers for review and feedback.

·        Collaborate with team members to implement customer-suggested changes to beta websites.

·        Act as a point of contact for customer feedback and promptly address their concerns.

·        Need to communicate with customers over email for their concerns and changes

5.   Website Deployment and Live Process:

·        Manage the transition from beta to live website by following customer approvals.

·        Oversee the live website deployment process, ensuring a seamless transition.

·        Implement customer-requested changes post-approval, ensuring a polished final product.

6. Product Management:

·        Effectively manage and Upload customer and vendor product information.

·        Collaborate with the team to ensure accurate representation of products on the website.

·        Update and maintain product details to provide up-to-date information to customers.

7. Website Maintenance and Continuous Improvement:

·        Facilitate day-to-day website changes and improvements to enhance user experience.

·        Proactively identify opportunities for website optimization and suggest improvements.

Qualifications/Requirements:

Education:

·        Graduate/ Post Graduate.

·        Good to have IT background.

Experience:

·        2 to 3 years of experience as a Project Coordinator role.

·        Experience in IT sector is must.

Skills:

·        Clearly articulate ideas and project requirements.

·        Foster open and transparent communication within the project team.

·        Prioritize tasks and manage time efficiently.

·        Handle multiple tasks simultaneously without compromising quality.

·        Be proactive in identifying potential problems and addressing them promptly.

·        Navigate unforeseen challenges with flexibility and resilience.

·        Ensure accuracy in project documentation and data management.

Job Title: Product Designer

Experience: 2-4 years

Location: Mumbai

WHO WE ARE

TIFIN is a fintech platform backed by industry leaders including JP Morgan, Morningstar, Broadridge, Hamilton Lane, Franklin Templeton, Motive Partners, and others. We are committed to creating engaging wealth experiences to improve financial lives through AI and investment intelligence-powered personalization. Our goal is to transform the wealth management space as personalization has transformed movies and music, with the added responsibility of delivering better wealth outcomes.

Our team leverages design and behavioral science to create compelling user experiences through software and APIs. By applying investment science and intelligence, we build algorithmic engines that enable better investor outcomes, matching individuals to financial advice and investments based on their unique needs and goals across our investment marketplace and advisory divisions.

OUR VALUES: Go with your GUT

• Grow at the Edge: We encourage personal growth by stepping out of our comfort zones and finding our "genius zones" through self-awareness and integrity. No excuses.
• Understanding through Listening and Speaking the Truth: We communicate transparently with radical candor, authenticity, and precision to foster shared understanding. We challenge each other, and once decisions are made, we commit fully.
• I Win for Teamwin: We take ownership, working in our genius zones to achieve success. We inspire each other with energy and attitude, moving together in formation to win as a team.

ROLE OVERVIEW

As a Product Designer, you will play a key role in crafting intuitive, engaging user interfaces that improve the financial lives of our users. You will work closely with product managers, developers, and other designers to deliver high-quality designs that meet our users' needs and align with TIFIN’s mission. You will bring a strong understanding of UX and UI principles, a passion for problem-solving, and a dedication to designing meaningful experiences.

KEY RESPONSIBILITIES

• Collaborate with cross-functional teams to define, design, and ship new features and enhancements.
• Create high-fidelity prototypes, wireframes, user flows, and other UX artifacts to guide product development.
• Conduct user research and usability testing to gather insights and iterate on designs based on feedback.
• Maintain consistency in visual design and brand guidelines across all digital touchpoints.
• Continuously stay up-to-date with industry trends, best practices, and emerging tools in product design and fintech.

REQUIREMENTS

• Experience: 2-4 years as a Product Designer or UI/UX Designer, preferably in a fintech or tech startup environment.
• Design Tools: Proficiency in Figma, Sketch, Adobe XD, and Adobe Creative Suite. Familiarity with prototyping and collaboration tools like InVision, Zeplin, and Miro is a plus.
• Technical Knowledge: Strong understanding of user-centered design principles, wireframing, and prototyping.
• Analytical Skills: Ability to interpret data and feedback to create informed design decisions.
• Soft Skills: Excellent communication skills and the ability to present ideas clearly, receive feedback, and collaborate effectively with other teams.
• Preferred: Experience with design systems, familiarity with HTML/CSS, and an understanding of AI-driven design.

WHAT WE OFFER

• Competitive Compensation Package: Includes a discretionary annual bonus.
• Performance-linked Variable Pay
• Comprehensive Medical Insurance

• Design implement and support highly scalable applications and web services using Microsoft technologies (ASP.NET, C#, MVC, WCF, SQL Server, Windows Forms, Web API/Rest API)
• Candidates should have the ability to train and work along with development teams to ensure timelines and quality deliveries.
• Lead project estimations, system architecture and performance engineering of projects
• Support software engineers on the team with guidance, experience, oversight, advice and code reviews
• Work with the quality assurance team to ensure that the software is fully unit tested, can be performance tested, and passes quality requirements

Desired Candidate Profile – 

• Candidate needs to have more than 5+ years of experience with IT industry.
• Minimum 5+ years’ experience in designing and developing applications on the .NET platform.
• More than 1+ year of experience with MVC, WCF framework is needed.
• Minimum 1 year of experience in React or Angular or JQuery, HTML, CSS
• Experience in web application Architecture and Development with hands on expertise in delivering solutions based on/customizing ASP.Net 4.0 / MVC and above.
• Expert-level knowledge of SQL Server programming.
• Strong understanding of OOPS fundamentals, Entity Framework, LINQ and REST APIs.
• Good knowledge of SQL Server Reporting Services and Crystal Reports.
• Proficient understanding of code versioning tools (TFS/SVN/Git).
• Proficient understanding of build/release management processes.
• Must have experience of working in Agile/Scrum environment.
• Must have some experience developing Windows-based applications.
• Must possess very good logical, analytical and communication skills.
• Candidates with knowledge of US Mortgage process will be given preference.
• Must be willing to travel abroad for short- and long-term duration.
• Shift timing 11 am- 8 pm, 6 pm- 3 am, 4 pm- 1 am (Candidate needs flexibility for all shift as per client requirements).

We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –

• A Bachelor’s degree, with sales as your core dream.
• Proven Sales Experience.
• Fantastic track record of meeting sales target.
• A passion towards multitasking and team building.
• Ability to work under pressure.
• Strong problem-solving, organizational and management skills.
• Excellent negotiation, convincing and consultative sales expertise.
• Effective communication skills.
• Exceptional customer orientation knowledge.

Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.

• Strong verbal and written communication skills.
• A versatile personality with above average organizational and planning skills.
• A person with critical thinking and problem solving ability.
• A good team player with creation and handling of team.
• A customer centric person with customer centric business agenda.
• An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
• A person who can develop transparent marketing strategies to expand brand recognition.

Experience –

3 – 8 years in FMCG/Retail of Insurance Marketing.

CTC –

20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.