Sales Executive

Who we are :

F22 Labs was started in 2014 by Murtuza and Hari, 2 childhood friends who always dreamt of starting a business of their own. After working at leading startups initially in their careers, they decided to take the plunge.

Over the last 7 years, we’ve been fortunate and blessed to have worked with 250+ entrepreneurs, who have trusted us with their dream of building their startups. Some of them include Hollywood celebrities like BJ Novak and Fortune 500s like Pizza Hut Inc.

Some of our products have gone on to be used, loved and have received investment from Charlie Cheever (Cofounder of Quora), Snoop Dog(does he even need an introduction?), Evan Williams (Cofounder of Twitter) and have been nominated for awards like the Webbys.

F22 Labs has won the Top 10 Software development company awards from highly respected Clutch.co for multiple years.

One cool thing about working at F22 Labs is you can never be bored. We’re working on various products cutting across different industries like: HealthCare, Non-Profits, Entertainment, B2B SaaS, Ecommerce, Fashion, Sports, Travel, Fintech, Marketplaces, EdTech, LegalTech, IOT.

We have presented our products at international conventions like WebSummit Lisbon, RiseConf HongKong, Collision Conf New Orleans, Pizza Expo Las Vegas

What we do :

We build beautiful, robust and scalable web and mobile applications for idea stage founders and growth stage startups based out of USA, Canada, Mexico, Middle East, India, Nigeria, South Africa, Singapore etc.

Our Core Values :

* Honesty & Transparency: Speak your mind and do what feels right.

* Empathy: Be kind. Listen Intently. Trust by default.

* Stay Hungry, Stay Foolish: Have childlike curiosity and hunger to learn.

* Hustle Hard: Do more with less.

* Teach, don’t preach: Knowledge grows when shared.

Perks:

* State of the Art gadgets

* Complete Health coverage for you and your family

* Flexible work timings

* Remote friendly

Our Hiring process:

* A Profile Review: Resume, Portfolios, personal websites, Github, anything else you want to share with us.

* A Technical task that relates to the work you will be doing

* A Final round of interview

* An Offer and onboard you are!

Title : Senior UI/UX Designer

Location:  Chennai, India

Experience: 5+ Years

Job Description

We are seeking a talented and experienced product designer to create exceptional user experiences. As a Senior UI/UX Designer, you will be responsible for conducting user research, interviews, and surveys, and translating these insights into sitemaps, wireframes, and prototypes. You will design the overall functionality of the product and iterate on it to ensure an optimal user experience. The ideal candidate should have a keen eye for clean and artful design, superior UI skills, and the ability to transform high-level requirements into intuitive and functional user interfaces.

Responsibilities:

* Conceptualize original ideas that simplify and enhance user experience.

* Facilitate the client’s product vision by researching, wireframing, sketching, prototyping, and creating mockups for digital products.

* Design and deliver storyboards, user flows, user stories, user journeys, process flows, and sitemaps optimized for various devices and interfaces.

* Collaborate with product management, engineering, clients, and other stakeholders to define and implement innovative solutions for the product’s direction, visuals, and experience.

* Take a user-centered design approach, rapidly test and iterate designs, and gather feedback from users and teams.

* Present and explain design decisions and key deliverables to peers and executive-level stakeholders.

* Organize and refine resources, ensuring project improvements.

* Oversee all visual design stages from concept to final hand-off to engineering, ensuring consistency in design and communication.

* Make strategic design and user-experience decisions for core and new features.

* Identify design problems and devise elegant solutions.

* Establish and promote design guidelines, best practices, and standards.

 Requirements:

* Demonstrable UI/UX design skills with a strong portfolio. Experience designing complex solutions for complete digital environments is preferred.

* Proficiency in design tools such as Sketch, Photoshop, Illustrator, OmniGraffle, and UX software like InVision, UXPin, Balsamiq, Framer.js, Quartz Composer. Basic HTML5, CSS3, and JavaScript skills are a plus.

* Experience with Agile/Scrum development processes.

* Knowledge of UX design best practices, mobile-first and responsive design, testing methodologies, usability, and accessibility concerns.

* Familiarity with the latest industry trends and technologies.

* Solid experience in creating wireframes, storyboards, user flows, process flows, and sitemaps.

* Ability to communicate design processes, ideas, and solutions effectively to teams and clients, and to present designs persuasively to stakeholders.

* Enthusiasm for collaborating closely with teams and other stakeholders.

Experience- 3 - 5 Years

Budget-  7 - 8 LPA

Qualifications:

• Master’s degree in Business Administration or any Graduate in IT or Computer Science or MCA.  
• Minimum of 3 years of experience in business development within the IT services industry.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and presentation skills.
• Strategic thinker with the ability to execute plans effectively.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

• Minimum of 3 years of hands-on experience in React.js development. Proficient in JavaScript, ES6/ES7, HTML5, and CSS3.
• Strong understanding of React.js and its core principles. Experience with state management libraries, particularly Redux.
• Knowledge of modern frontend build tools and package managers (e.g., Webpack, npm).
• Solid understanding of RESTful APIs and asynchronous request handling.
• Familiarity with code versioning tools, such as Git. Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.
• Experience with TypeScript. Familiarity with GraphQL.
• Knowledge of front-end testing frameworks (e.g., Jest, Enzyme).
• Previous contributions to open-source projects or an active GitHub profile.
• Understanding of CI/CD pipelines.

The client is an industry leader in CRM messaging solutions on SAS platform. They work with global customers across many industries including contact centers, financial services, higher education, retail, staffing, wellness, and more. Our customers range from small and mid-size businesses to large global enterprises.

As a Director of Information Systems , you will oversee and manage the organization's information technology (IT) and information systems operations. You will leverage Information systems, tools, data and analytics to support stakeholders across Product, Sales, Marketing, Operations, and Finance.

You will lead and directly manage a team of data analysts, while partnering with other teams across the organization and directly report to the COO.

Key Responsibilities:

● Collaborate with senior management to understand their data requirements and develop data management strategy aligned with the organization's goals and objectives. Define KPI around data and lead the initiatives.

● Develop and implement data architecture, which is a blueprint for how data is organized and stored within an organization. Provide necessary interventions to ensure critical business decisions are taken well in time.

● Implement master data management (MDM) processes and solutions to establish a single source of truth for critical data entities. Define data hierarchies, data models, and data stewardship responsibilities. Oversee the maintenance and synchronization of master data across systems.

● Work with other departments to identify data trends and patterns that support the organization’s objectives. This will include using data visualization tools, such as dashboards and charts, to help identify trends and insights.

● Evaluate, select, and manage vendors and service providers to ensure effective delivery of services and solutions.

● Build and manage a high-performing systems and information team.Set clear goals, performance expectations, and KPIs for the team, conducting regular performance reviews and providing guidance/feedback.

Qualifications and Skills:

● Bachelor's degree in computer science, information systems, or a related field.

● Experience ( 7-10 years) in systems management, information technology, or a related role within the SaaS industry.

● Strong knowledge of data analysis methods, tools, and best practices. Experience in Salesforce and Power BI is a must.

● Ability to do requirements analysis of business processes for efficiency, data accuracy, data control, and make data-driven recommendations

● Excellent problem-solving and decision-making skills, attention to detail, with the ability to prioritize tasks and manage multiple projects simultaneously.

● Knowledge of industry best practices and emerging trends in systems management and information technology.

● Demonstrated ability to lead and manage cross-functional teams, fostering collaboration and driving results.

● Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.

Data engineers:

Designing and building optimized data pipelines using cutting-edge technologies in a cloud environment to drive analytical insights.This would also include develop and maintain scalable data pipelines and builds out new API integrations to support continuing increases in data volume and complexity

Constructing infrastructure for efficient ETL processes from various sources and storage systems.

Collaborating closely with Product Managers and Business Managers to design technical solutions aligned with business requirements.

Leading the implementation of algorithms and prototypes to transform raw data into useful information.

Architecting, designing, and maintaining database pipeline architectures, ensuring readiness for AI/ML transformations.

Creating innovative data validation methods and data analysis tools.

Ensuring compliance with data governance and security policies.

Interpreting data trends and patterns to establish operational alerts.

Developing analytical tools, utilities, and reporting mechanisms.

Conducting complex data analysis and presenting results effectively.

Preparing data for prescriptive and predictive modeling.

Continuously exploring opportunities to enhance data quality and reliability.

Applying strong programming and problem-solving skills to develop scalable solutions.

Writes unit/integration tests, contributes towards documentation work

Must have ....

6 to 8 years of hands-on experience designing, building, deploying, testing, maintaining, monitoring, and owning scalable, resilient, and distributed data pipelines.

High proficiency in Scala/Java/ Python API frameworks/ Swagger and Spark for applied large-scale data processing.

Expertise with big data technologies, API development (Flask,,including Spark, Data Lake, Delta Lake, and Hive.

Solid understanding of batch and streaming data processing techniques.

Proficient knowledge of the Data Lifecycle Management process, including data collection, access, use, storage, transfer, and deletion.

Expert-level ability to write complex, optimized SQL queries across extensive data volumes.

Experience with RDBMS and OLAP databases like MySQL, Redshift.

Familiarity with Agile methodologies.

Obsession for service observability, instrumentation, monitoring, and alerting.

Knowledge or experience in architectural best practices for building data pipelines.

Good to Have:

Passion for testing strategy, problem-solving, and continuous learning.

Willingness to acquire new skills and knowledge.

Possess a product/engineering mindset to drive impactful data solutions.

Experience working in distributed environments with teams scattered geographically.

Customer Support Executive Responsibilities:

• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.

Customer Support Executive Requirements:

• Excellent interpersonal and written and oral communication skills.
• Excellent computer skills.
• Knowledge of mediation and conflict resolution techniques is preferable.
• Fluent in English
• Office Work Location: Malad (East) Mumbai, Maharastra.