Business Development Manager

Role: Lead AI Engineer

Exp: 3-6 Years

CTC: 35.00-40.00 LPA

Work Mode :WFH

Mandatory Criteria (Can't be neglected during screening) :

• Need Excellent Communication skills as the company is dealing with US Clients also

• 3+ years in AI development, with experience in multi-agent systems, logistics, or related fields.

• Proven experience in conducting A/B testing and beta testing for AI systems.

• Hands-on experience with CrewAI and LangChain tools.

• Should have hands-on experience working with end-to-end chatbot development, specifically with Agentic and RAG-based chatbots. It is essential that the candidate has been involved in the entire lifecycle of chatbot creation, from design to deployment.

• Should have practical experience with LLM application deployment.

• Proficiency in Python and machine learning frameworks (e.g., TensorFlow, PyTorch).

• Experience in setting up monitoring dashboards with tools like Grafana, Tableau, or similar.

• Proficiency with cloud platforms (AWS, Azure, GCP)

Job description

We are seeking an experienced Billing Manager to oversee our billing operations and ensure our clients' timely and accurate invoicing. The ideal candidate will have excellent attention to detail, strong analytical skills, and the ability to manage a team.

The Billing Manager will create and maintain billing policies and procedures, ensure compliance with regulatory requirements, and develop strategies to improve billing efficiency and accuracy.

Role & responsibilities

BILLING & ERP

• Oversee the preparation of statements and bills through our in house ERP
• Maintain and/or ensure maintenance of client records related to invoicing and bill payment
• Locate, or assist in the location of, hard-to-reach clients
• Draft and distribute weekly reports of invoicing and billing metrics
• Provide customer support to customers with disputes or inquiries concerning invoices or billing process
• Supervise & CONTROL Discounts and Credit Note Issue
• Oversee GST IRN Invoice generation
• Monitor and Supervise Dispatch of Invoice on Email and Mail.

CREDIT CONTROL & CERDITOR MANAGEMENT

• Manage the Receivables and Credit Control Team
• Weekly Review of Creditors with team
• Guide team on difficult cases
• Manage key accounts requiring manual intervention personally
• Receivables Management / MIS / Credit Control

REVENUE ACCOUNTING

• Bulk Upload and manual entry Invoices on latest versions of Tally ERP
• GST Invoice Checking
• GST Return preparation
• Credit Note, Debit Note, Advance Accounting
• Party Ledger reconciliation
• Creditor Management

CANDIDATE PROFILE

• Proven work experience with ERP systems for Billing
• Excellent verbal and written communication skills
• Proficient in Microsoft Excel
• Good understanding of collection practices and laws
• Excellent interpersonal and supervisory skills
• Ability to act with discretion, tact, and professionalism in all situations

Manage end to end travel plans pan India efficiently and cost-effectively – airlines, trains, transport, and hotels.  Negotiate on best rates through vendors every time there is a travel occurrence.  Communicate with the person travelling regularly to keep them updated on logistics.  Manage emergency changes/cancellations in a professional and calm manner.  Handle visa applications and formalities promptly.  Handle all incoming travel requests and the processes that follow after.

1. Collaborate with the team to develop design concepts and visual solutions.

2. Work with our draping software to create virtual draping experiences for our customers.

3. Assist in creating graphics for our products.

4. Assist in video editing and video making tasks to produce engaging promotional content for our brand

5. Apply your knowledge of digital marketing and Instagram marketing to strategize and execute effective social media campaigns that drive brand awareness and engagement.

6. Embrace design thinking principles to solve complex creative challenges and contribute innovative ideas to our design process.

7 Utilize Canva to develop aesthetically pleasing and visually appealing graphics for our online platforms and marketing materials.

8.Assist in creating social media calendar and Graphics by maintaining brand voice and identity.

Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products, and services - or new ways of reaching existing markets.

Seek out the appropriate contact in an organization.

Generate leads and cold-call prospective customers.

Meet with customers/clients face to face or over the phone.

Foster and develop relationships with customers/clients.

Understand the needs of your customers and be able to respond effectively with a plan of how to meet these.

Think strategically - seeing the bigger picture and setting aims and objectives to develop and improve the business.

Work strategically - carrying out necessary planning to implement operational changes.

Have a good understanding of the business’s products or services and be able to advise others about them.

Ensure staff are on board throughout the organization, and understand the need for change and what is required of them.

Discuss promotional strategy and activities with the marketing department.

Liaise with the finance team, warehousing, and logistics departments as appropriate.

Seek ways of improving the way the business operates.

Attend seminars, conferences, and events where appropriate.

Keep abreast of trends and changes in the business world.

What you need to have:

As SEO (Search Engine Optimization) Team Lead, you should have a thorough knowledge of Web Analytics and Webmaster tools. Monitor Search Engine news to stay abreast of algorithmic updates. Develop & execute SEO strategy and project deliverables for clients. Track project quality and team performance every week.

If you can utilize the organizational resources optimally for the business promotion activities, we would like to meet you.

Role and Responsibilities:

• Should handle a team of SEO Executives and Sr. Executives.
• Developing a detailed project plan and monitoring progress while delivering projects on time ensuring quality standards.
• Make decisions about the day-to-day operation of the team members, including management of work assignments by them.
• Take the primary responsibility for all the Technical Audits & ensuring that the business website is following all the SEO best practices.
• In-depth SEO technical knowledge (HTML, CSS-on page- off page, JS) also Google Analytics, webmaster tools, back-end SEO and various online tools.
• Communicate team and management on project development, timelines, and results.
• Assign all work assignments, commit the team to the work, manage the quality of the work and drive the people management activities within the team.
• Perform and ensure completion of quality review check on outgoing work by the team to ensure quality, accuracy, and consistency.
• Strong reporting and presentation skills
• Gain a detailed understanding of each requirement.
• Remain up to date with industry knowledge.
• Brainstorm new and creative SEO growth strategies.
• Handling team queries, providing them feasible solutions and building healthy relationships thereby achieving high team satisfaction.
• Act as subject matter expert for team members, peers and clients.

Job requirements and qualifications:

• Demonstrated SEO experience of at least 4-7 years.
• Experience with Google's Keyword Tool
• Basic HTML Knowledge.

Purpose of the Job:

Will be the face of the organization in terms of attracting talent, the incumbent will be handling entire recruitment life cycle – sourcing, screening, interviewing, selecting, salary negotiation an on boarding. The goal is to understand the ongoing hiring mandates and strategically hire to ensure the business continuity. Flexible and versatile to diversified hiring.

Key Deliverables:

• Would be responsible to lead entire TnA cycle
• To identify prospective candidates using a variety of channels.
• Assessing candidate and their suitability in terms of the experience, technical knowledge and the organizations culture.
• Research and develop a sustainable strategy pertaining to diversity hiring.
• Research into competitors and market place
• Define job description and document specifications for business and corporate positions.
• Adhere to the company’s recruitment metrics, such as time-to-hire and cost-per-hire.
• Identify areas where there can be improvement and pitch in strategies that will help in making the recruitment process much more efficient.
• Follow-up references and check credits.
• Manage Recruitment Partners and maintain a healthy source mix.
• Will be responsible in monitoring hiring for centers PAN India

Skills / Competency required:

• 7+ years of experience in talent acquisition with excellent understanding of recruitment processes
• Excellent communication skills written and verbal in English, Tamil and Hindi
• Well versed with latest sourcing tools and good knowledge of candidate selection methods
• Critical thinker and problem-solving skills.  
• Good interpersonal, presentation and communication skills
• Team player
• Good time-management skills
• Strong planning and execution skills
• Negotiation skills
• Strong in Head Hunting and Industry mapping.