Lead AI Engineer WFH

Responsibilities & Duties:

Making Call to Customers, Maintaining the Database, Online Sales

Maintain a relations with the existing clients and ask to upgrade their packages or renewals

Prepare and follow up on sales quotations made to clients.

Will be responsible for client retention, per client revenue optimization & renewals.

Handle `client queries/escalations.

Should have effective sales & negotiation ability.

Interacting with vendors for product upload in their respective Domain.

Manage and create product listing and another day to day activities on portal

Improve Customer perception and product-wise market share, a good understanding of technical and market feasibility of the product.

Required Experience, Skills and Qualifications

Experience: Minimum 6 Months in Online and Concept Sales

Skills: Proficient Written & Verbal Communication Skills in English

Qualifications: Any Graduate

Must have laptop

Job Description:

We are seeking a talented Machine Learning Engineer with expertise in software engineering to join our team. As a Machine Learning Engineer, your primary responsibility will be to develop machine learning (ML) solutions that focus on technology process improvements. Specifically, you will be working on projects involving ML & Generative AI solutions for Technology & Data Management Efficiencies such as optimal cloud computing, knowledge bots, Software Code Assistants, Automatic Data Management etc

Responsibilities:

- Collaborate with cross-functional teams to identify opportunities for technology process improvements that can be solved using machine learning and generative AI.

- Define and build innovate ML and Generative AI systems such as AI Assistants for varied SDLC tasks, and improve Data & Infrastructure management etc. 

- Design and develop ML Engineering Solutions, generative AI Applications & Fine-Tuning Large Language Models (LLMs) for above ensuring scalability, efficiency, and maintainability of such solutions.

- Implement prompt engineering techniques to fine-tune and enhance LLMs for better performance and application-specific needs.

- Stay abreast of the latest advancements in the field of Generative AI and actively contribute to the research and development of new ML & Generative AI Solutions.

Requirements:

- A Master's or Ph.D. degree in Computer Science, Statistics, Data Science, or a related field.

- Proven experience working as a Software Engineer, with a focus on ML Engineering and exposure to Generative AI Applications such as chatGPT.

- Strong proficiency in programming languages such as Java, Scala, Python, Google Cloud, Biq Query, Hadoop & Spark etc

- Solid knowledge of software engineering best practices, including version control systems (e.g., Git), code reviews, and testing methodologies.

- Familiarity with large language models (LLMs), prompt engineering techniques, vector DB's, embedding & various fine-tuning techniques.

- Strong communication skills to effectively collaborate and present findings to both technical and non-technical stakeholders.

- Proven ability to adapt and learn new technologies and frameworks quickly.

- A proactive mindset with a passion for continuous learning and research in the field of Generative AI.

If you are a skilled and innovative Data Scientist with a passion for Generative AI, and have a desire to contribute to technology process improvements, we would love to hear from you. Join our team and help shape the future of our AI Driven Technology Solutions.

What kind of work will you get?

We are looking for a Nodejs developer.

Examples of technical tasks:

Working on our backend SDK to implement APIs that will be consumed by the frontend widgets

Designing APIs for different auth recipes

Architecting auth flows

You will also be given non technical tasks like product brain storming, competitor analysis and writing documentation.

Note: Compensation is as per the applicant's geography

Requirements

Well versed in nodejs with 2+ years of professional experience

Familiar with and comfortable working with Web frameworks like FastAPI, Django and Flask

Familiar with HTTP networking in nodejs

Strong understanding of async and sync modes in nodejs

Bonus:

Contributed to open source, or have your own open source repo with a community and many github stars

Built an in-house authentication or authorization solution or worked with solutions such as Keycloak, Auth0, Ory, Okta etc

Fieldproxy is looking for a passionate Customer Success specialist. We are on a pace to grow 3x in size this year with our customer success team. This is an exciting opportunity for someone who is looking to uplift their Customer Success career in a rapidly growing SaaS start-up.

Key responsibilities:

• Establishing customer engagement activities like onboarding and product implementation constantly while meeting the business metrics
• Increase product adoption and customer retention rate

What we look for:

• 2+ years of experience, preferably in a SaaS organization with at least 6+ months of domain expertise in Customer Success
• Excellent presentation skills and writing skills
• Ability to make a quick decision in a lean team
• Strong communication skill is not expected as it is kept as a default checklist
• Experience with a SaaS product would be preferred
• Work exceptionally with the cross-functional teams(product, sales, pre-sales, marketing, developers, etc.)
• Proactive in establishing deeper customer relationships
• Minimize the churn rate and maximize the revenue by constantly creating opportunities for upselling
• Familiar with the CRM tools preferred

What we provide in return:

• Competitive salary
• Opportunity to work in a fast-moving, high growth SaaS company
• Company-paid Health insurance
• A great learning experience with high paced growth opportunities
• Hybrid and friendly work culture with always ready to help attitude colleagues

• Conceptualize the Product Strategy for the SaaS - Cyber Security Product
• Collaborate & work closely with Product Team. Understand the short term and long term needs of the business to build products that win in the market place
• Help prioritise the goals for the functional unit within the organization – for the teams individually and together
• Guide sales force to arrive at optimal team structure and composition. Ensure that the team are motivated towards work and are at their optimal productivity level
• Work with other business leaders & contribute positively to sales practices and standards within the company. Unlock opportunities for achieving sales efficiency across the organisational units

• Participate in building bouquet of products in the SaaS - Cyber Security Product space to drive leadership with the State of the art - Cyber Security Product in India
• Performance manage and coach the team to understand client needs and challenges, and to work in an agile manner to convert those into sales opportunities
• Work closely with the marketing and communications team to drive the constant drumbeat needed to build a leading brand in a challenging market
• Lead a sales team committed and passionate about On-boarding client partners with innovative security solutions
• Owning sales targets overall and within accounts. Developing and implementing strategic plan to achieve the same
• Build and maintain strong customer relationships and be a partner to customers to understand their needs and objectives
• Consistently achieve Revenue & P&L targets in line with team/organizational objectives
• Recruit and retain from scratch the end to end sales team required to successfully deliver the strategy and achieve market leadership in the shortest possible time frame

DUTIES AND RESPONSIBILITIES:

• Design and build applications for the iOS platform
• Implement new features while maintaining overall quality of software
• Contribute to a culture of learning by documenting and sharing technical knowledge as a developer on an agile squad
• Participate in developer communities of practice by following best practices, participating in code reviews, and sharing knowledge
• Remain current on relevant technology trends
• Participate in researching and resolving customer issues
• Other duties as assigned

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Proficient in native development with Swift and Objective-C
• Experience building interface components and experiences using Swift UI and WebKit and understanding their limitations
• Knowledge and experience working with the MVVM design pattern
• Prior experience with knowledge of Git and GitHub
• Knowledge of iOS back-end services
• Knowledge of Apple’s design principles and application interface guideline
• Understanding of the full software development lifecycle
• Familiarity with security best practices for software development

What you will do:

We are looking for a marketer with 3+ years of experience promoting B2B SaaS Product by designing and executing innovative marketing strategies to generate B2B leads. The various initiatives include:

1. Competitive Research and Market Analysis
2. Driving traffic to website to generate leads and tracking conversions, and key KPIs
3. Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
4. Launch optimized online adverts through Google AdWords to increase company and brand awareness and conversion
5. Monitoring of Leads from all the Online Channels
6. Prepare online newsletters and promotional emails and organize their distribution through various channels
7. Responsible for Managing Online Brand and Product Campaigns to Raise Brand Awareness
8. Manage SEO, SEM and Content Management
9. Plan and monitor the ongoing company presence on social media (Quora, LinkedIn, Twitter, Facebook, etc)

Skills:

We are looking for someone who has exposure to the following:

• Needs to know Lead Generation, Lead Nurturing, Demand Generation, Email Marketing, Marketing Automation, Campaign Management, Web Traffic and Conversion, Lead Qualification Programs, Automated Nurture Campaigns, Marketing Funnel Management.
• Must have excellent Oral and Written communication skills.
• Must have excellent understanding of digital marketing concepts and best practices
• Hands-on experience in Marketing Automation tools, Google Analytics, Google Adwords and LinkedIn Ads.
• Must have hands on experience in handling CRM’s and its integration with third party plugins.
• Strong analytical skills and data-driven thinking and knowledge of web analytics tools (e.g. Google Analytics, SEMRush, etc.)