Hiring for Data Engineer - Ecommerce

Buildesk is seeking a highly motivated and customer-centric Customer Success Manager to cultivate strong client relationships, drive revenue growth, and ensure exceptional customer satisfaction. The ideal candidate will be adept at understanding client needs, proficient in CRM and ERP systems, and possess a proven ability to foster customer retention and expansion.

Responsibilities:

• Client Relationship Management:Develop and maintain robust, trust-based relationships with Buildesk clients.
• Proactively understand client objectives and challenges to ensure alignment with Buildesk solutions.
• Software Proficiency & Training:Achieve mastery of CRM and ERP workflows to effectively guide clients.
• Provide comprehensive training to clients on Buildesk products and best practices.
• Revenue Growth & Account Management:Drive revenue through proactive outreach, including cold calling and consistent follow-up.
• Identify and pursue opportunities for upselling and cross-selling within existing accounts.
• Market & Product Insight:Conduct market research to understand client-specific CRM application needs.
• Articulate the value proposition of Buildesk products and recommend optimal solutions.
• Issue Resolution & Support:Efficiently address and resolve client inquiries, escalating complex issues as necessary.
• Serve as the primary point of contact for post-sales support, ensuring seamless onboarding and ongoing engagement.
• Proactive Engagement & Retention:Conduct regular client check-ins and provide proactive guidance to maximize product adoption.
• Implement and track engagement strategies to achieve target customer retention (80%) and renewal (70%) rates.
• Customer Health & Churn Mitigation:Monitor key customer health metrics within the CRM to identify and mitigate potential churn risks.
• Outbound Communication:Execute outbound calling and follow-up strategies to nurture leads and client relationships.

Qualifications:

• Proven experience in a Customer Success, Account Management, or related role, preferably within a software or technology company.
• Demonstrated ability to deliver effective product training and support software business models.
• Exceptional communication, interpersonal, and presentation skills, with the ability to serve as a liaison between clients and internal teams.
• A verifiable track record of increasing customer satisfaction, retention, and revenue through proactive engagement.
• Strong analytical and problem-solving skills, with the ability to address client issues promptly and effectively.
• Experience in monitoring customer health metrics and implementing strategies to minimize churn.
• Proficiency in CRM and ERP systems.

Job Type: Full-time

Location: Remote

Company Description

The Blue Owls Solutions specializes in delivering cutting-edge Generative AI Solutions, AI-Powered Software Development, and comprehensive Data Analytics and Engineering services. Our expertise in End-To-End ML/AI Development ensures that clients benefit from scalable and efficient AI-driven solutions tailored to their unique business needs. We create intelligent voice and text agents, chatbots, and process automation solutions, and our data analytics services provide actionable insights for strategic decision-making. Our mission is to bridge the gap between AI innovation and adoption, delivering value-driven, outcome-based solutions that empower our clients to achieve their business goals.

Role Description

We're seeking an enthusiastic Backend Developer who thrives on solving interesting challenges and building reliable, efficient applications. While basic competency in frontend (React) is sufficient, strong backend skills (Python, FastAPI, SQL, pandas) and cloud-native awareness are essential. The ideal candidate enjoys learning new tech stacks, and enjoys solving problems independently.

Required Skills (In order of importance)

• Strong proficiency in Python backend development with FastAPI.
• Familiarity with data analysis using pandas, numpy, and SQL.
• Familiarity with cloud-native concepts and containerization (Docker).
• Basic React skills for frontend integration.
• Excellent problem-solving skills, adaptability, and quick learning abilities.
• Experience with version control systems (e.g., Git)

Preferred Qualifications:

• 3+ Years of experience as Backend Engineer
• Experience with PostgreSQL or other relational databases.
• Azure Cloud Experience.
• Experience writing clean, maintainable, and testable code.
• Experience in AI/ML development is a plus

Why Join Us?

• Collaborative, remote-first environment.
• Opportunities for rapid career growth and learning.
• Competitive Pay.
• Engaging projects focused on practical problem-solving.

Job description

We are seeking a highly skilled and experienced Backend Developer to join our team at Infomance. The ideal candidate will have a minimum of 3 years of hands-on experience in developing and managing WordPress websites, deploying sites on AWS, and managing servers through cPanel. This role is critical in ensuring the seamless performance, security, and scalability of our web platform.

Key Responsibilities:

• Develop and maintain the server end of our WordPress website.
• Manage and optimize the AWS server environment to ensure high performance and reliability.
• Deploy and manage WordPress sites on AWS.
• Utilize cPanel for server management, including setting up and configuring domains, email accounts, databases, and other hosting features.
• Collaborate with front-end developers to integrate user-facing elements with server-side logic.
• Ensure the security and integrity of the website and server infrastructure.
• Troubleshoot and resolve website and server issues promptly.
• Implement and maintain automated backup and disaster recovery solutions.
• Monitor server performance and optimize for speed and efficiency.
• Stay updated with the latest industry trends and technologies to ensure our platform remains at the cutting edge.

Required Skills:

1.. WordPress Development:

• Proficient in PHP, MySQL, HTML, CSS, and JavaScript.
• Experience in developing custom WordPress themes and plugins.
• Understanding of WordPress core and architecture.

2.. AWS (Amazon Web Services):

• Extensive experience with EC2, S3, RDS, and other relevant AWS services.
• Expertise in deploying and managing WordPress sites on AWS.
• Knowledge of AWS security best practices.

3.. Server Management:

• Proficiency with cPanel for server management.
• Experience in setting up and configuring domains, email accounts, and databases using cPanel.
• Ability to optimize server performance and ensure reliability.

4.. Version Control Systems:

• Experience with Git for version control and collaboration.
• Understanding of best practices for code management and deployment.

5.. API Integration:

• Familiarity with RESTful APIs and third-party integrations.
• Ability to implement and manage API connections effectively.

6.. Security:

• Strong understanding of web and server security practices.
• Experience in implementing security measures to protect the website and server infrastructure.

7.. Problem-Solving:

• Excellent troubleshooting skills.
• Ability to diagnose and resolve website and server issues promptly.

8.. Performance Optimization:

• Knowledge of techniques to optimize website speed and efficiency.
• Experience with caching, load balancing, and other performance-enhancing practices.

9.. Backup and Recovery:

• Experience in implementing automated backup solutions.
• Ability to manage disaster recovery processes effectively.

10.. Collaboration and Communication:

• Strong communication skills for working with cross-functional teams.
• Ability to collaborate effectively with front-end developers and other stakeholders.

Preferred Qualifications:

• Experience with full-stack development on WordPress.
• Knowledge of serverless architectures and microservices.
• Experience with other cloud platforms like Google Cloud or Azure.
• Understanding of DevOps practices and CI/CD pipelines.

• Work with developers to design algorithms and flowcharts
• Produce clean, efficient code based on specifications
• Integrate software components and third-party programs
• Verify and deploy programs and systems
• Troubleshoot, debug and upgrade existing software
• Gather and evaluate user feedback
• Recommend and execute improvements
• Create technical documentation for reference and reporting

• Should have 5+ hardcore experience in Android Mobile App development
• Proficient in Kotlin, Android SDK with Location tracking, Route map, Google Map/ Voice API Integration, Regional language support etc.
• Understanding of design patterns and mobile architecture using frameworks such as MVVM / MVC / MVP.
• Familiarity with RESTful APIs and integration and code versioning tools such as Git.
• Problem solver with good analytical skills.
• Passion to work in dynamic, start-up environment.
• Compensation best in the industry

As the backend engineer developer, you will drive the vision of AvatarLife and make it a significant player in metaverse gaming space. You will steer the development of our games and everything that comes with it.

Skills Required

• 2+ years experience in Node.js is required
• Experience in game development
• Familiarity with typescript is a plus

We are looking for individuals who can work independently and are fine with unstructured scenarios. We are flexible with the job location, working hours and compensation structure. We will match industry standard when it comes to all aspects of your professional development to make sure you can focus on making a great product.

# Proficiency in Java, Kotlin, or C++

# Ability to use the Android Studio, including the Android SDK, with ease

# Prior experience as an Android Developer will be advantageous

# Excellent coding and proofreading skills