Business Development Manager

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.
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Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

Company Profile: EaseMyTrip embarked on its journey in 2008, initially focusing on the B2B2C (business to business to customer) distribution channel, offering travel agents access to its website to facilitate the booking of domestic airline tickets, thus catering to India's offline travel market. Subsequently, leveraging its stronghold in the B2B2C channel, the company expanded its operations into the B2C (business-tocustomer) distribution channel in 2011, primarily targeting the growing travel requirements of the Indian middle-class population.

About: We are seeking a highly motivated and proactive Flight Support Executive for our team. As a Executive, you will learn in various aspects of customer support like queries resolution, handling situations, interaction with customers. As a Customer Support Representative, you will be the main point of contact for our customers, providing assistance and resolving any issue they may have.

Responsibilities:

• Provide best-in-class customer service and problem resolution to customer queries over the voice-based phone service.

• Support customers across Telecommunication/E- mail/Chat, Meet customer requirements through first contact resolution.

• Clarify customer requirements; probe for and confirm understanding of requirements or problem.

• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.

• Listen attentively to customer needs and concerns; demonstrate empathy. Confirm customer understanding of the solution and provide additional customer education as needed.

• Prepare complete and accurate work and update customer file.

Requirements:

• Freshers with good communication skills • 6 Days working and one rotational week off

• Morning Shifts

• Knowledge of international/domestic travel voice process

• Be enthusiastic & have zeal to perform.

1. Manage and support LAN/WAN infrastructure including routers, switches, firewalls, and load balancers.

2. Monitor network performance and ensure system availability and reliability.

3. Troubleshoot network issues and outages.

4. Implement security tools, policies, and procedures.

5. Maintain documentation of configurations, diagrams, and procedures.

1. Strong hands-on experience with Cisco, Juniper, or similar network equipment.

2. Familiarity with network monitoring tools (e.g.. SolarWinds, Wireshark).

3. Basic understanding of firewall and VPN configurations.

4. CCNA or equivalent certification preferred.

Job Title: Investment Banking Intern

Location: Remote (Work from Home)

Job Type: Part-time

Stipend: Performance-based bonus

Kickstart Your Journey with Marquee Equity!

At Marquee Equity, we are redefining how startups and businesses raise capital. With a strong global presence and a powerful network of investors, we empower companies to secure funding efficiently and effectively.

Our platform bridges the gap between visionary entrepreneurs and top-tier investors, making fundraising seamless and impactful. Join us and be part of an ecosystem that fuels innovation, shapes industries, and builds the future of finance.

Your journey towards excellence starts here!

Why Join Us?

Work from the comfort of your home

Get hands-on experience in investment banking

Work with a global investor network

Gain real-world exposure to startup funding and capital markets

Learn from a team that’s redefining modern finance

Application Requirements (Mandatory):

Include your email ID and contact number in your CV

Add your LinkedIn profile URL to your CV

Job Summary:

We are seeking a skilled Senior Data Engineer with expertise in application programming, big data technologies, and cloud services. This role involves solving complex problems, designing scalable systems, and working with advanced technologies to deliver innovative solutions.

Key Responsibilities:

• Develop and maintain scalable applications using OOP principles, data structures, and problem-solving skills.
• Build robust solutions using Java, Python, or Scala.
• Work with big data technologies like Apache Spark for large-scale data processing.
• Utilize AWS services, especially Amazon Redshift, for cloud-based solutions.
• Manage databases including SQL, NoSQL (e.g., MongoDB, Cassandra), with Snowflake as a plus.

Qualifications:

• 5+ years of experience in software development.
• Strong skills in OOPS, data structures, and problem-solving.
• Proficiency in Java, Python, or Scala.
• Experience with Spark, AWS (Redshift mandatory), and databases (SQL/NoSQL).
• Snowflake experience is good to have.

We're looking for an enthusiastic SEO Executive with 1 year of experience to join our growing team. You'll play a key role in developing and implementing strategies to improve our website's ranking in search engines, ultimately increasing organic traffic and leads.

Responsibilities:

• Conduct in-depth keyword research to identify high-performing keywords for content optimization.
• Optimize website content (landing pages, blog posts, product descriptions) for search engines and user engagement.
• Perform on-page and off-page SEO, including link building, to improve website authority and visibility.
• Monitor website performance using SEO tools and analytics platforms (e.g., Google Search Console, Google Analytics) to track key metrics and identify areas for improvement.
• Conduct regular website audits to identify technical SEO issues, improve site speed, and ensure proper indexing by search engines.
• Stay up-to-date with the latest SEO trends and algorithm updates to adapt strategies accordingly.
• Collaborate with content creators, web developers, and designers to ensure SEO best practices are implemented throughout the website.
• Generate reports to communicate SEO performance and progress to stakeholders.

Qualifications:

• 1 year of experience in SEO execution.
• Strong understanding of SEO principles and best practices (on-page, off-page SEO, technical SEO).
• Experience with keyword research tools (e.g., SEMrush, Ahrefs).
• Proficiency in SEO analytics platforms (e.g., Google Search Console, Google Analytics).
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• A passion for learning and staying up-to-date with the ever-evolving SEO landscape.

Bonus points:

• Experience with content creation or content marketing.
• Experience with technical SEO audits.
• Experience with link building strategies.
• Experience with A/B testing and website optimization tools.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work on a variety of SEO projects.
• Work in a fast-paced and dynamic environment.
• Be part of a growing and innovative team.

Ready to join our team?

We offer a fun and collaborative work environment with opportunities for professional growth. If you're a highly motivated and results-oriented SEO professional, we encourage you to apply!

1. Create Exclusive Distributors (minimum 4 in 4 months) in your respective areas of operation

1. To work directly with the distributor and the sales executives in designing and implementing key marketing campaigns.

1. To actively engage yourself to collect inventory, stocks and work reports of the distributor in a

daily/weekly basis.

1. To look after smooth functioning and supply chain of the authorized distributor under your

periphery.

1. To oversee sales executive schedule and plan them accordingly.

1. To facilitate cross-functional communications among project stakeholders.

1. To actively engage yourself with core marketing policies required for business development.

1. To look after the grievances and claims arising from time to time maintaining proper

coordination with the company.

1. To actively follow other marketing strategies and instructions as and when instructed by the company.

• Understand the entire business process flow from business and organize Sales & BD team to achieve the organizational goals
• Ownership of department wise strategy and P&L and delivery
• Establish strategy and best practices to ensure achievement of overall sales and BD objectives
• Take a lead role in building a strong sales management culture with internal as well as external stakeholders
• Develop ingenious methods or tools to improve conversion of lead to sale, create new channels of business, new business, and brand associations
• Recruit, train and develop teams to deliver pathbreaking results
• Distribution of annual and monthly targets among team members to ensure monthly targets are achieved
• Proactively manage and creatively review the performance and progress of team members monthly, quarterly
• Spend time with external and internal stakeholders to understand and identify critical business issues and align strategies to mitigate them into strengths
• Sharer solutions with leadership on anticipated challenges, and update developments on a periodic basis
• Presenting reports and plans to Board
• Working and thriving in ad hoc environments

• 15+ years of Hands-on technical application architecture experience and Application build/ modernization experience

• 15+ years of experience as a technical specialist in Customer-facing roles.

• Ability to travel to client locations as needed (25-50%)

• Extensive experience architecting, designing and programming applications in an AWS Cloud environment

• Experience with designing and building applications using AWS services such as EC2, AWS Elastic Beanstalk, AWS OpsWorks

• Experience architecting highly available systems that utilize load balancing, horizontal scalability and high availability

• Hands-on programming skills in any of the following: Python, Java, Node.js, Ruby, .NET or Scala

• Agile software development expert
• Experience with continuous integration tools (e.g. Jenkins)

• Hands-on familiarity with CloudFormation

• Experience with configuration management platforms (e.g. Chef, Puppet, Salt, or Ansible)

• Strong scripting skills (e.g. Powershell, Python, Bash, Ruby, Perl, etc.)

• Strong practical application development experience on Linux and Windows-based systems

• Extra curricula software development passion (e.g. active open source contributor)

We are looking for ambitious hands-on coders who love building web based applications from the ground up and have a special affection for all things JavaScript.

Responsibilities:

• Develop robust, web-based applications interacting with database filesystems and APIs
• Obsess about code quality and readability
• Remain updated on new and evolving client-side technologies, their application to our functionality or architecture goals
• Work closely in a multi-disciplinary structure to deliver world class solutions across web, mobile, and tablets
• Identify and establish best practices and frameworks keeping in mind parameters of performance, responsiveness, security, maintainability, extensibility, and reuse

Must have:

• At least 3 years of experience in developing web based applications with experience in Node.Js
• Skilled at Object Oriented JavaScript and having a working knowledge of at least one of the following MVC Frameworks (Angular, Backbone, Ember, React etc.).
• Knowledge of database, preferably some NoSQL DB like Mongo.
• Familiar with Git version control system