Cloud Administrator (AZURE)

Job Title: CRM Executive

Location: Thane (Majiwada)

Age Requirement: Up to 30 Years

Experience: 1–2 years (Pharma industry – Cardio-Diabetic segment preferred)

Responsibilities:

• Manage and maintain customer databases, ensuring accuracy and completeness.
• Coordinate with sales and marketing teams to support CRM activities.
• Generate and analyze reports using MS Excel (Pivot, VLOOKUP, etc.).
• Ensure timely communication with clients and internal teams.
• Support day-to-day CRM operations to drive efficiency and client satisfaction.

Key Skills:

• Strong communication & coordination skills.
• Proficiency in MS Excel and data management.
• Pharma experience in Cardio-Diabetic segment is mandatory.

Note: This is a top priority position – immediate joiners will be preferred.

Backend Developer

*       You will be expected to develop and maintain large-scale complex backend web applications.

*       You will be expected to rapidly learn and apply relevant new technologies.

*       You will be having a high level of interaction with business and product stakeholders.

*       You will be working on the entire web application stack, which includes:

-          Web server hosting

-          RESTful / RPC communication

-          Message brokering

-          Backend application layer, which includes the service and domain layers

-          Data layer for persistence or caching

*       You will be participating in an agile software development cycle, which includes:

-          Design

-          Development

-          Code Review

-          Unit and Integration Testing

-          Deployment

*       You will be exposed to the following technologies:

-          Web application frameworks: Ruby on Rails, Node.js, Java Play, Vert.x, AIOHTTP, AWS Lambda

-          Languages: Ruby, Java, Kotlin, Javascript, Python

-          Datastores: PostgreSQL, Aerospike, Redis, Amazon Redshift

-          Communication: HTTP, Amazon SQS, Sidekiq, Amazon SNS

-          Server Management: Amazon ECS, Docker

*       You will be contributing to products concerning both customers and partner drivers.

*       Product sectors include:

-          Growth: You’ll build tools to help boost user growth on the platform including our industry best driver on-boarding, training and certification system, referral system, and lead management models.

-          Lifecycle Management: Build tools to help users engage with the platform better, which includes rewards and recognition module, subscription service, account management tools, partner and customer wallets and payout modules, and churn detection systems among others.

-          Transaction Experience: You’ll help deliver the most delightful booking experience to our customers and drivers. As part of this team, you’ll be responsible for our core booking system, pricing and payment systems, location tracking and filtering services, fraud prevention systems, and in-app ticketing and support among others.

-          Fulfilment: As part of the fulfilment team, you’ll work on systems which ensure high degree of ride fulfilment on the platform. Tools including allocation methodologies and system, dynamic pricing, dynamic partner routing, and partner re-activation tools among others.

-          Enterprise Solutions: You’ll help Porter’s enterprise customers achieve delivery excellence. You’ll build tools for contract management, fleet management, fleet and route optimization tools, alerting and monitoring tools, and analytics suite among others.

-  Colleges: All NITs, IIITs and IITs, BITS, PEC, VIT, PESIT, DTU and Indraprastha University

-  CGPA: >= 7.5

• Review code and assign claims to diaries as needed.
• Act as a point of contact for field in investigation and examine and investigate details of claim.
• Determine required reserves and place on claims in accordance with the delegation of authority.
• Corresponds with claimant and witnesses, also consult with police, hospital records, and with other experts as part of the claim’s investigation and settlement process.
• Negotiates claims and settlement for claims with required approvals as required by the delegation of authority.
• Submit claims to TPA per requirements including litigated claims and provide all required documentation to TPA and legal department.
• Communicate any trends or opportunities for correction at field locations to supervisor or safety and loss prevention personnel.
• Complete reports or other analysis as directed.
• Engage with internal teams and external customers in alignment with the company’s mission, values, and diversity principles.

The purpose of Job is to execute & deliver programs as per the Training framework for the organization.

Technical Skills

⮚    Sound knowledge of Industry L & D Practices , Moderate knowledge of BFSI Sector & Products, Animation & Simulation expertise.

Training Delivery & Program Execution

⮚Stand & deliver training programs like Induction, Soft Skills, Behavioural, Sales Training, Functional, Regulatory, etc. through Virtual or Classroom modes

⮚    End to end Execution of programs delivered by Internal/ External stakeholders on Functional &Regulatory aspects

Operations & Communications Management

⮚    Execute and Support Training Partners with the training initiatives and ensure smooth deployment

⮚    Innovating mediums of communication to increase mindshare of the stakeholders within the organization

⮚    Creating Learning Journeys and Frameworks for internal departments with assistance from Department Heads and Learning Partners

MIS & Analytics

⮚    Having a strong hold on Reporting of Data related to Training, for e.g. Reports, Content, Assessment, Feedback Scores, etc.

⮚    Periodic Reporting of Training reports to stakeholders (Internal & External)

Content Creation

⮚    Developing content based on identified competencies for all Management levels on Soft Skills, Behavioral, Leadership skills, etc.

⮚    Conduct Pre-& Post Analysis as required to match Executive expectations and design Content in retrospect to expectations.

Qualification :

• Work experience- Minimum 0-4 years, 0-2 years in L & D or HR

• Preferred from BFSI or MFI

• Aged below 28 years

• Certification in Learning & Development will be an added advantage

Job Description:

1.Min. exp 6 year with design tools like Figma, XD, Photoshop.

2. Passion and enthusiasm for design, with a creative flair.

3. Experience in Wireframing/Flowcharts.

4. Being open to feedback and willing to make changes to your designs.

5.Candidates must have outstanding written and oral communication skills.

6.Should be self-motivated and creative thinking with logical abilities

• Own the product analytics of bidgely’s end user-facing products, measure and identify areas of improvement through data
• Liaise with Product Managers and Business Leaders to understand the product issues, priorities and hence support them through relevant product analytics
• Own the automation of product analytics through good SQL knowledge
• Develop early warning metrics for production and highlight issues and breakdowns for resolution
• Resolve client escalations and concerns regarding key business metrics
• Define and own execution
• Own the Energy Efficiency program designs, dashboard development, and monitoring of existing Energy efficiency program
• Deliver data-backed analysis and statistically proven solutions
• Research and implement best practices
• Mentor team of analysts

• B.Tech from a premier institute with 5+ years analytics experience or Full-time MBA from a premier b-school with 3+ years of experience in analytics/business or product analytics
• Bachelor's degree in Business, Computer Science, Computer Information Systems, Engineering, Mathematics, or other business/analytical disciplines

• Proven analytical and quantitative skills and an ability to use data and metrics to back up assumptions, develop business cases, and complete root cause
  analyses
• Excellent understanding of retention, churn, and acquisition of user base
• Ability to employ statistics and anomaly detection techniques for data-driven
  analytics
• Ability to put yourself in the shoes of the end customer and understand what
  “product excellence” means
• Ability to rethink existing products and use analytics to identify new features and product improvements.
• Ability to rethink existing processes and design new processes for more effective analyses
• Strong SQL knowledge, working experience with Looker and Tableau a great plus
• Strong commitment to quality visible in the thoroughness of analysis and techniques employed
• Strong project management and leadership skills
• Excellent communication (oral and written) and interpersonal skills and an ability to effectively communicate with both business and technical teams
• Ability to coach and mentor analysts on technical and analytical skills
• Good knowledge of statistics, basic machine learning, and AB Testing is
  preferable
• Experience as a Growth hacker and/or in Product analytics is a big plus

About the role

Checking quality is one of the most important tasks at Anakin. Our clients are pricing their products based on our data, and minor errors on our end can lead to our client's losses of millions of dollars. You would work with multiple tools and with people across various departments to ensure the accuracy of the data being crawled. You would setup manual and automated processes and make sure they run to ensure the highest possible data quality.

You are the engineer other engineers can count on. You embrace every problem with enthusiasm. You remove hurdles, are a self-starter, team player. You have the hunger to venture into unknown areas and make the system work.

Your Responsibilities would be to:

• Understand customer web scraping and data requirements; translate these into test approaches that include exploratory manual/visual testing and any additional automated tests deemed appropriate
• Take ownership of the end-to-end QA process in newly-started projects
• Draw conclusions about data quality by producing basic descriptive statistics, summaries, and visualisations
• Proactively suggest and take ownership of improvements to QA processes and methodologies by employing other technologies and tools, including but not limited to: browser add-ons, Excel add-ons, UI-based test automation tools etc.
• Ensure that project requirements are testable; work with project managers and/or clients to clarify ambiguities before QA begins
• Drive innovation and advanced validation and analytics techniques to ensure data quality for Anakin's customers
• Optimize data quality codebases and systems to monitor the Anakin family of app crawlers
• Configure and optimize the automated and manual testing and deployment systems used to check the quality of billions of data points of over 1000+ crawlers across the company
• Analyze data and bugs that require in-depth investigations
• Interface directly with external customers including managing relationships and steering requirements

Basic Qualifications:

• 2+ years of experience as a backend or a full-stack software engineer
• Web scraping experience with Python or Node.js
• 2+ years of experience with AWS services such as EC2, S3, Lambda, etc.
• Should have managed a team of software engineers
• Should be paranoid about data quality

Preferred Skills and Experience:

• Deep experience with network debugging across all OSI layers (Wireshark)
• Knowledge of networks or/and cybersecurity
• Broad understanding of the landscape of software engineering design patterns and principles
• Ability to work quickly and accurately in a highly stressful environment during removing bugs in run-time within minutes
• Excellent communicator, both written and verbal

Additional Requirements:

• Must be available to work extended hours and weekends when needed to meet critical deadlines
• Must have an aversion to politics and BS. Should let his/her work speak for him/her.
• Must be comfortable with uncertainty. In almost all the cases, your job will be to figure it out.
• Must not be bounded to comfort zone. Often, you will need to challenge yourself to go above and beyond.