Data Analyst

Role Overview

We are looking for a highly organized and tech-savvy Operations Support Executive to manage order processing, supplier coordination, and customer support. This role requires someone with strong communication skills, attention to detail, and a genuine interest in operations and digital tools.

Responsibilities

• Order and Fulfillment Management
• Handle 20–50 orders per day through our backend (Magento)
• Verify supplier stock status and ensure order confirmation within 24 hours
• Manage order lifecycle: from order creation to shipment tracking and delivery confirmation
• Shipping and Logistics Coordination
• Follow up on shipment status with suppliers and courier partners daily
• Maintain accurate shipping records and update customers on ETA or delays
• Escalate and resolve delivery exceptions and backorders proactively
• Supplier and Customer Interaction
• Communicate with 10–15 suppliers and 5–10 customers daily via email and phone
• Track and resolve operational issues raised by customers or suppliers 
• Collect shipping documentation, return updates, and dispute resolutions
• Technology and Tools
• GPT for communication and translation
• Business tools such as Magento, Google Sheets/Excel, 
• Regularly update product and order data with high accuracy
• Participate in internal process automation and tool testing as needed

Required Skills and Qualifications

• 2+ years of experience in operations support, logistics, or backend e-commerce
• Strong English communication skills, both written and verbal
• Proven ability to handle multi-party coordination and resolve issues independently
• Skills in Excel/Google Sheets (pivot tables, VLOOKUP, filters)
• Hands-on experience with tools like Magento, Zoho CRM, or similar platforms is a plus
• Strong interest in technology comfortable learning new tools and systems
• Ability to document processes and work in a structured, accountable way

Preferred Qualifications

• Experience in  e-commerce 
• Familiarity with order management systems and supply chain processes
• Basic understanding of procurement or logistics workflows

What We Offer

• Remote-first role with flexibility
• Opportunity to work with a Nordic company scaling across Europe
• Exposure to international supplier and customer ecosystems
• Growth path into vendor management or process automation roles

Roles & Responsibilities

• Assist in recruitment: job postings, resume screening, interview scheduling.
• Support onboarding and maintain employee records.
• Help with HR operations, documentation, and data entry.
• Coordinate employee engagement activities and training sessions.
• Prepare basic HR reports (attendance, leaves, etc.).
• Ensure confidentiality and assist in implementing HR policies.

Roles and Responsibilities:

1.    Develop, enhance, document, and maintain application features in C#/Asp.Net.

2.    Excellent understanding of Database concepts and strong ability to write well-tuned SQL Statements.

3.    Participate in design, code and test inspections throughout product life cycle to contribute technical expertise and to identify issues.

4.     Knowledge of developing desktop-based applications is also desirable.

5.    Understand technical project priorities, implementation, dependencies, risks and issues.

6.    Big Data knowledge is a Plus.

7.    Drive design reviews while adhering to security requirements.

8.    Provide direction for .Net developers and act as escalation point for questions or issues.

9.    Performs technical analysis to identify and troubleshoot application code – related issues.

Keyskills

1. Must have hands on experience with ASP_Net, ASP_Net_MVC, Asp .net 4.5 , Core

2. Must have good experience in C#

3. Must have good experience in API

4. Must have hands on experience in HTML_5, angular js,CSS,CSS,CSS3, jQuery, Bootstrap, jAVASCRIPT,

5, Must have experience in Microsoft_SQL_server

International Sales Executive (US REGION)

Job Description:

·        Ability to handle End to End sales.

·        Build relationships with prospective clients/brands.

·        Leads Generation through cold calling, Networking, database, CRM, etc.

·        Cold calling, International calling, B2B sales, Technical Sales, Emailing, and conference calls.

·        Responsible for calling on cold and hot leads, in the international market.

·        Should be able to generate leads, close sales and meet targets.

·        Research and build relationships with new clients & client retention.

·        Strong Presentation, Negotiation & sales closing Skills.

·        Maintain and coordinate with the existing client base on their new requirements.

Skills Required:

·        Must have excellent sales/communication skills.

·        Must have prior 2-3 years of sales experience (US Market).

·        Should be able to generate sales leads/convert them into sales.

·        Confident communicator, active listener with problem-solving approach.

·        Should have knowledge of MS Office.

Location: Okhla D Block, Phase -1, New Delhi

Shift Timings: Mon-Fri (US Night Shift)

No of Opening: 05

Note: Immediate Joiner Only

What We Can Offer You

● Young and fast-growing company with a healthy work-life balance

● Great culture based on the following core values

○ Ownership

○ Transparency

○ Courage

○ Customer Obsession

○ Celebration

● Lean structure and no micromanaging. You get to own your work

● The company has turned two so you get a seat on a rocket ship that's just taking off!

● High focus on Learning & Development and monetary support for relevant upskilling

● Competitive compensation along with equity ownership for wealth creation

What You’ll Do

• Provide world-class customer service to both internal and external clients in all

interactions, striving to exceed client expectations.

• Take ownership of customers issues and follow problems through to resolution

within the SLA defined.

• Drive higher NPS through quality and timely resolution of customer issues.

• Coordinate across different departments and follow-up with them to ensure timely

resolution of user service requests.

• Coordinate with other departments to understand internal processes and suggest

changes if required to improve customer service.

• Maintain an orderly workflow according to priorities

• Ability to handle a high volume of requests in a fast-paced environment

• Explain and educate users about Grip’s offerings and its benefits

• Enable RMs manage and nurture relationship with existing and potential investor

• Other duties as assigned

Your Superpowers

• Bachelor’s degree

• Have an understanding of the wealth segment and product offerings (3-5 years’ work

experience in customer service)

• Command on MS Excel

• Strong written and verbal communication skills and ability to communicate with Retail,

HNIs, family office investors would be essential

• Strong phone presence

• Prior experience in financial services industry is preferred

• Should be a team player

Business Development Executives (Only Male)

Location: Vapi Valsad and Vadodara

Responsibilities

• Develop Local sales strategies for market penetration for Domestic and International Tours.
• Researching and identifying sales opportunity, generating leads, target identification.
• Build new client’s database of Retail and Corporate Clients.
• Identify opportunities for campaigns and services that will lead to an increase in sales.
• Expanding business in the given territory.
• Promote the company's products/ services.

Desired Candidate

• looking for candidates who have min 0-2 years of sales and marketing   experience, Tours / Tourism Sales experience( desirable )
• Well aware of local region and areas.
• Good contacts and database of retail and corporate clients
• Proactive and good communication skills

Qualification: Any Graduate/PG, MBA Marketing (desirable)

What you need to have:

Responsible to create and manage iOS Application for both iPhone and iPad using APIs, Third Party SDKs

Required – Swift (MVVM), Objective-C

CommerceIQ is a well-funded, Series B growth stage start-up that helps consumer brands grow their business on e-commerce channels (like Amazon, Walmart) using advanced algorithms and machine learning technology. We help consumer brands win shoppers at the moment of purchase by algorithmically managing supply chain, demand forecasting, promotions and advertising spend, fraud listing detection, content optimization and other aspects that help shoppers make online purchase decisions. 

In 2020, CoVid 19 affected every business, few positively and many negatively. However, E-commerce adoption has gone through the roof and we have seen e-commerce spend grow from 15% to 25% of retail spend in just 8 weeks! (Compare this to a decade that it took to grow e-commerce adoption from 5 to 15%). This put us in a unique situation and provided a huge opportunity for us to help brands grow significantly on e-commerce channels.

At the back of strong product-market fit and a change in human behaviour due to CoVid that buoyed e-commerce, we tripled our revenue consecutively in 2019 and 2020. More than 50 consumer brands use our product to drive e-commerce growth. Our customers include named brands like Bayer Healthcare, J&J, Nestle, Hamilton Beach, Hill’s Pet Nutrition, Kellogg, Kimberly Clark, Colgate, Mars, Inc. and many others.

Our focus in 2021 is to heavily invest in our engineering, product and customer success capability to bolster our product, make our customers successful and establish ourselves as a market leader in this rapidly growing market!

Roles and responsibilities :

• Manage the performance and career development of a team of engineers, and own significant parts of CIQ applications that require design, architecture, and coding (Both Frontend and Backend).
• Participate with senior management in developing a long-term technology roadmap.
• Be a role model and professional coach for engineers with a strong bias for action and focus on high standards.
• Work with peers across teams to support and leverage a shared technical stack.
• Manage teams to scale distributed applications, make architectural trade-offs applying right design patterns, review code, and deliver with speed and quality.
• Produce high-quality software that is unit tested, code reviewed, and checked in regularly for continuous integration.
• Own the QA and deployment strategies for the team.
• Work‌ ‌with‌ ‌multiple‌ ‌stakeholders to understand business, prioritise and execute based on company goals and priorities.
• Be the custodian of process and SDLC best practices within the team.
• Own hiring goals for the team and hire the best.
• Delivery and tech ownership of all roadmap / tech items for the team.

What you need to succeed :

• Should have proficiency in Backend and frontend technologies along with good experience in AWS.
• Should‌ ‌be‌ ‌aware‌ ‌of‌ ‌best‌ ‌practices‌ ‌for‌ ‌Software‌ ‌development‌ .
• 6+ years of relevant engineering work experience.
• 5+ years software design, coding in Java / equivalent and a good understanding of frontend technologies.
• 1+ years of management experience in building small to medium-sized teams, demonstrating growth and a track record of successful deliveries.

Preferred Qualifications : 

• 5+ years of experience in building and working with production grade systems.
• Shipped several large-scale projects with dependencies across multiple teams.
• Built and delivered on successful cross-functional partnerships across multiple teams.
• Been actively involved in creation and execution of technical strategy and roadmap.
• Actively coached, mentored and grew team members in their careers.
• Track record in partnering with recruiting to hire and build incredible engineering teams.
• Good understanding and experience in practicing SDLC best practices.
• Strong believer in innovation culture and Engineering driven ideas.
• Experience in release management and agile methodologies.