Product Manager

Why Reelo

In today’s customer-centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continuously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io

About the opportunity

As an Inside Sales Representative, your role is to lay the foundation for Reelo Sales by engaging with prospects and customers, helping them understand the value of Reelo, and moving them forward in the sales process. As Reelo’s first point of contact, you play a key role in building the Reelo brand, creating a great first impression, and building momentum for not only the sales team, but the company as a whole. We’re in the early days of building a world-class sales organization, and the road ahead is going to be very exciting.

We strongly believe in the overall growth and continued development of each new hire. In joining the Business Development team at Reelo, you join a community that believes in development and promotion from within. We're looking for people who are excited to work in a fast moving company, make an impact, and rapidly develop their career.

Job Location - Ahmedabad, Gujarat (Work from Office)

Budget - 2.4 to 4.8 LPA + incentives

(Final offer will be decided after all round of interviews are done)

What will you do?

• Providing a great experience for Reelo’s prospective customers
• Engaging with potential and current customers to assess mutual fit
• Be organized, manage your pipeline well and achieve sales goals on a monthly, quarterly and yearly basis.
• Maintaining an up-to-date knowledge of our product and its value to customers
• Develop in-depth knowledge of the market, trends, customers, competition
• Demonstrating an ability to attract new customers
• Generate leads and build relationships by nurturing warm prospects and finding new potential sales outlets.
• Get inputs from customers on features to improve the product and conversions, and share feedback with product team

What you need?

• 0-4 years of work experience (Sales and/or SaaS experience is a +)
• Excellent written and verbal communication in English
• Exceptional listening skills combined with the ability to synthesize information
• An extrovert: The ability to socialize and strike a conversation is of utmost importance.
• Intellectual curiosity and problem solving
• A Hustler: Perseverance and a go-getter who will find a way to make it happen
• Data-driven: Should be an enthusiast of numbers and be able to draw insights based on the data
• Strong organization and time management
• You’re entrepreneurial; you don’t need direction; you're self-driven, energetic, enthusiastic, adaptable and a team player.

If you don't think you meet all the criteria above but still are interested in the opportunity, please apply! It's impossible for one person to check every box, and we're looking for someone who is willing to grow with us create impactful work!

Analysis/audits inbound/outbound calls, emails, and customer surveys to identify areas of service delivery that did not meet pre-established performance standards within the CS support /Sales teams

Provides structured and timely recommendations; verbal and/or written feedback to the advisors.

WordPress JD Below:-

• Designing and building the website front-end.
• Creating the website architecture.
• Designing and managing the website back-end including database and server integration.
• Should know WordPress Customization of themes and plugins.
• Conducting website performance tests.
• Troubleshooting content issues.
• Monitoring the performance of the live website.
• Must have hands on experience with JavaScript
• Job Location- Rajkot

Job Description:

Oracle EBS Technical

Senior Program Analysts having 3+ years of experience working on Oracle EBS (release 12+) Financial modules (Projects, Purchasing optional)

Expertise in D2K forms, Reports, XML reports, PLSQL, API/Interface development, OAF knowledge is optional

Should have knowledge of Financial modules (GL, AP, AR)

Worked on interfaces and API

Can work independently once requirements are shared. Able to navigate and test functionality in Oracle EBS without support

Additional information

Good communication skills and accounting knowledge is must

Female candidates Only

Location - Bangalore

Experience - 10+ Years

5 Days Working(Hybrid)

• Strong experience in MEAN stack technologies
• This role will primarily be leading/mentoring Application Development, Database, and Testing teams

 Brief Job description

In order to successfully create world-class pricing products you will need to bring rock-solid back-end skills, micro-service architecture experience and a passion for leading high-performing Agile developer teams.

What you will do

….

Basic Qualifications

• 8+ years of experience as a software developer with a clear history of technical excellence, depth and leadership
• At least 5+ years of experience in managing software development with a strong track record of on-time delivery for large, cross-functional projects
• Experience with hiring, attracting, motivating, coaching, retaining and developing engineers and their leaders.
• Experience with scalable API development and REST services
• Excellent communication, adaptability and collaboration skills
• Bachelor’s degree in Engineering, Computer Science or related field

What You Can Do To Stand Out

• Experience with modern development technologies/languages and cloud-native development
• Proficiency with SQL, data processing and supporting architectural patterns
• Background in Containers (Docker, Kubernetes, Mesos, etc.)
• Automated test, build deployment tools, continuous integration

Relevant experience

• 10+ years’ experience with .Net/.Net core or similar enterprise-level technologies
• 5+ years successfully leading enterprise level software engineering and teams in the areas of software and/or cloud service
• Developing and improving engineering practices and processes
• Exposure to JS stacks like Angular, React, Node, TypeScript, etc.
• Exposure to working with XML, JSON and NoSQL and relational databases
• Developing highly scalable data-driven applications based on structured and unstructured data sets
• Exposure to Performance Engineering practices
• Exposure to Architecting Automated Testing solutions
• Exposure to patterns, tools and practices for CI/CD
• Using and architecting containerization technologies (Docker, Kubernetes, Mesos, Docker Swarm)
• Deploying enterprise grade production apps in AWS, or Azure, or GCP, etc.4+ years of experience with Agile Methodology and Tools – with a willingness to help teams become agile, high performing and foster a culture of team-work and sustainable

Nice to haves

• A passion for following recent industry trends and technologies
• Familiarity with functional programming techniques and technologies such as Scala, Clojure, or Lisp
• Secure Software Development Lifecycle with OWASP guidelines & practices

Why 22by7?

Any role with us is a career building opportunity. At 22by7, the incumbent is the complete owner of any opportunity she or he creates.

The sales effort is backed-up by right process and people in place like- dedicated Solution Architect Team, Dedicated Post Sales Team (Tech Team), Marketing and other Support function in place.

Dedicated 24*7 support team

We not only resolve but ensure BCP and thus empower our client’s for enhanced productivity gain and realization of their Business Score Card.

Culture that has been voted as a Great Place to Work by the People of 22by7

Highly credible and competent Team Members

True work life integration and balance

Other benefits like Medical Insurance, Covid Care, and support structure over and above

About the role

Role-  Enterprise Sales Manager- New Business

Band- L3

Reporting to- Head Sales

Location-Bangalore

Role Type- Individual Contributor

No. of Vacancies-02

Job Profile

• Handling end-to-end sales
• Selling IT Infrastructure or IT Transformation Solution to Enterprise Accounts
• Selling across verticals Enterprise Accounts
• Working on GTM strategies and seeding 22by7 as a Solution Partner in Client Account
• Account Planning, Mapping, meeting the Decision Making Unit of the prospect or existing clients
• Understanding the clients existing infrastructure and the pain points and building on the clients transformation journey/ growth journey
• Pitching the right solution with the help of Pre-Sales team members
• Cross-Selling and Up-Selling- Growing the Account
• Maintaining a healthy strong funnel on solution portfolio of 22by7
• Answering the RFI/RFP/PoC etc with the help of Pre-Sales team
• Managing the OEM, Disti eco system and leveraging it for getting leads/ pre-sales / closures
• Working on BOM and pricing
• Handling presentations, techno commercial negotiations and Closures
• Create Customer Experience Excellence through continuous follow-up and customer interaction
• Working with other cross-functional team like marketing for carrying out different client/vendor related activities
• Take Sales Accreditation on different product lines which helps for strong pitching

 Of the Solutions

Specification-

Education- Open- Any Diploma/Any Graduate/Any Post Graduate

Experience- 5 to 10 years, sales exposure in similar or related domain, must be in IT sales and market exposure is a must

Person Profile-

• Good verbal and written communication skills
• Good presentation and negotiation skills
• Good at engaging and managing relationship with CXO level
• Excellent at relationship building and managing it
• Who can sniff opportunities
• Good mental resilience
• Drive to win
• Go getter
• Loves to work in fast paced environment and who loves working with target
• Open to travel

Sales Competency Dictionary

Technical Competencies- These are the competencies which are core and directly related to the job.

1. Domain Knowledge & Expertise-

Market

 Product/Technology

Customer

Competition

Client

1. Communication Skill-

Opening a conversation

Listening and Understanding abilities

Assessment of buyer

Growing the conversation

Art of probing/ questioning

Establishing trust, credibility, relationship over a communication

360-degree communication

Closing the communication loop

Presentation skill

Written communication- e-mail, documentation etc.

1. Negotiation Skill-

Uncovering and delivering value, increasing the pie, creating win-win situations

Showing the value/worth

Finish it strong

1. Proactive

Planning & Methodical

Motives

Networking for new sales opportunities

Persuade

Follow-up

Opportunity Sniffer

Behavioral Competencies- These are the competencies which manifests into the obvious behavior demonstrated by a successful sales professional.

1. Achievement Motivation- The extent to which an individual is driven to succeed or can also be put as how important is for the individual to succeed in the given role.

Drive to Succeed

                                                                                Competitiveness

Achieving the goal

Sense of Achievement

Fear of Failure

Perseverance or Persuasiveness

Go getter

1. Emotional Stability/ Adaptability- The ability to adapt oneself to the environment and keep calm and focused even though an individual goes through tough challenges. The mental toughness to bounce back and hard.

Handling rejections

Mental resilience

Can take strong decision

Objection Handling

1. Emotional Intelligence- The ability to ‘Read people’

Able to empathize with people

Understands the emotions

Understands motivations that drives human behavior

1. Locuz of control- Every individual attributes the success or failure to intrinsic or extrinsic factors. That is the factors which is under his control or not under his control. Thus they become ‘Accountable for their actions’.

Accountability for their action

In-charge of their plans and action

Owning up their success or failures

Doers or Action oriented

Strong at execution

1. Organising Skills- The ability to extract information, interpret and plan.

Resourceful

Information collection

Logical interpretation- quickly and accurately

Planning and Prioritizing

Desired Exposure/Background- Candidates who have worked in similar SI set up, exposure to corporate sales, selling IT solution to end customer. Must have a fair understanding of the business solution offered by 22by7

The Role growth- Can grow to Team Lead

Business Impact- The role makes a valuable contribution in the growth of the business profit, revenue, market and customer engagement.

About this role

We are seeking a seasoned DBA to join our team. You will have extensive experience in a mission-critical environment as a database administrator over a successful career.  You will primarily work on the Supporting our Databases, AWS RDS (MySQL), and  MongoDB/ Cassandra.

What You’ll Do

• Provide leadership in database scaling & monitoring. Maintain runbooks for our 24x7 SRE team. 
• Assist in troubleshooting and resolution of database issues. Perform database upgrades and patches.
• Define and develop data pipelines between platforms in a mission-critical environment using DMS, Fivetran, Kafka, etc.
• Work with our developers to optimize and tune their SQL queries.
• Assist in application development, debugging, and optimization with respect to data concerns.
• Provide input in the design and implementation of backup, recovery, and DR strategy
• Review application and database design for compliance.

What You’ll Need

• Ability to script in a high-level language like Python, Ruby, etc for Automation. 
• 8+ years of experience in AWS database services like RDS (Mysql), MongoDB/ Cassandra.
• 4+ years of experience in database design and DevOps on AWS.
• Must demonstrate a clear understanding of logical and physical database design and standards. 
• Experience in columnar data warehouse solutions like Redshift or Snowflake. 
• Must have extensive hands-on experience with MySQL in a large scale 24x7 production environment with millions of records.
• Bachelor of Science in Computer Science, Mathematics, or Engineering; or equivalent work experience

Bonus Points If You Have

• Experience with NoSQL solutions such as Cassandra/MongoDB etc.
• Experience with software development life cycle (SDLC) in an agile environment
• Hands-on production experience with Big Data applications such as Spark.
• Knowledge of development best practices (source control with Git, continuous integration, automated testing).