UI/UX Designer

Printrove is India’s leading Print-on-Demand dropshipping platform, powering 12,000+ merchants with seamless integrations, fast fulfillment, and a vast product range. We exist to empower “Merchpreneurs” — artists, creators, entrepreneurs, and startups — to bring their brand ideas to life without worrying about operations. 

We are now looking for a Customer Success Executive who can own the merchant journey, solve problems with empathy, and ensure that every merchant scales confidently with Printrove.

Role Overview:

The Customer Success Executive will be the first line of interaction for our merchants, combining customer support excellence with proactive success ownership. You will ensure merchants feel supported, resolve operational queries quickly, and guide them towards using Printrove effectively to grow their business.

This role is critical as you’ll act as the bridge between our merchants and internal teams (operations, sales, product).

Key Responsibilities:

Customer Support (Reactive):

• Respond to merchant tickets and inquiries on Zoho Desk with empathy and accuracy.
• Troubleshoot operational issues such as orders, printing, shipping, or integrations.
• Escalate recurring or critical issues to the operations/product teams and ensure closure.

Customer Success (Proactive):

• Onboard new merchants smoothly — guide them through integrations, catalog access, and first sample orders.
• Nudge merchants towards success milestones (placing their first order, upgrading to Business Plan, scaling monthly orders).
• Track merchant health metrics (order frequency, repeat rates, quality issues) and follow up proactively.
• Collaborate with the Sales/KAM team to upsell or cross-sell relevant products and services.

Collaboration & Ownership:

• Document recurring issues, feedback, and feature requests into Zoho CRM/ClickUp.
• Partner with Operations to resolve root causes of quality or shipping complaints.
• Support Marketing in community campaigns, webinars, and engagement initiatives for merchants.
• Continuously improve knowledge base, playbooks, and SOPs to make merchant support more efficient.

What Success Looks Like

• Merchant queries are resolved quickly with minimal escalations.
• New merchants complete onboarding smoothly and place their first orders.
• Merchant retention improves — fewer churns, more merchants cross higher order volumes.
• Proactive merchant engagement (check-ins, nudges) leads to measurable increases in Business Plan upgrades or repeat orders.

What We’re Looking For

• 1–3 years of experience in Customer Support / Customer Success roles, ideally in SaaS, eCommerce, or D2C.
• Strong communication skills in English (Hindi/Tamil a plus).
• Empathy-driven — ability to listen, understand, and solve problems like a partner.
• Comfortable with tools like Zoho Desk, Zoho CRM, ClickUp, and Shopify/WooCommerce.
• Proactive, process-oriented, and thrives in a fast-paced startup environment.

Why Join Printrove?

• Be part of a movement of Merchpreneurs shaping India’s eCommerce ecosystem.
• Own impactful work — you’re not just answering queries, you’re driving merchant growth.
• Work with a team that values innovation, integrity, ownership, curiosity, empathy, and empowerment.
• Opportunity to grow into Key Account Management or Customer Success Manager roles as we scale.

Company Description

KGISL Institute of Technology is a higher education institution located in Coimbatore, Tamil Nadu, India. As part of the KGISL Campus, the institute is committed to delivering quality education in the field of technology. With a focus on both theoretical and practical learning, KGISL Institute of Technology aims to produce skilled professionals who can meet the demands of the industry.

Role Description

This is a full-time on-site role for an Assistant Professor in the Computer Science and Engineering (CSE) department. Located in Coimbatore, the Assistant Professor will be responsible for teaching undergraduate and graduate courses, guiding student projects, and conducting research. Day-to-day tasks will include preparing lecture materials, evaluating student performance, mentoring students, and participating in faculty meetings. The role also involves contributing to curriculum development and engaging in departmental activities.

Qualifications

Strong knowledge in Computer Science and Engineering subjects

Experience in teaching at the undergraduate and graduate levels

Research skills and the ability to guide student projects

Excellent written and verbal communication skills

Proficiency in curriculum development and academic assessment

Master's degree in Computer Science, Engineering, or a related field

Experience in the use of digital tools and teaching technologies is an advantage

Commitment to continuous improvement and professional development

Job Title: Kafka Architect

Experience range:- 8+ Years

Location:- Pune

Experience :

Kafka Architect with kafka connect, kafka Streaming, Ecosystem and any scripting language

Kafka Brokers, Kafka Connect, Schema Registry, and Zookeeper (or KRaft)

Position Overview :

As an Intermediate Software Engineer, you will design, develop, and maintain high-performance and scalable applications for Membership, Marketing, and Map services. Your role involves coding, unit testing, and building applications to meet the needs of millions of Sam's members. You should be intellectually curious, passionate about technology, and a supportive team player.

Key Responsibilities :

- Design, code, and test scalable applications in Java and React.

- Ensure high performance and maintainability of applications.

- Participate in peer code reviews and support team deliverables.

- Manage applications to meet engineering and operational excellence criteria.

- Collaborate with team members to align efforts with business needs.

Required Skills and Experience :

- Java : Experience with Java 8 or above, including lambda functions and streams.

- React : Proficiency in React, including tools like Flux, Flow, and Redux.

- Testing : Strong in writing modular and testable code with frameworks like JUnit, Mockito, and Mock MVC.

- Front-End : In-depth knowledge of JavaScript, CSS, HTML, and React fundamentals.

- Micro-Services : Experience with micro-services architecture and distributed systems.

- Spring Boot : Hands-on experience with Spring Boot and related technologies.

- Databases : Experience with relational and NoSQL databases (e.g., Cosmos DB).

- Caching : Knowledge of caching technologies like Redis or Memcached.

- Monitoring : Experience with monitoring tools like Prometheus and Splunk.

- CI/CD : Familiarity with CI/CD tools like Jenkins, Git, Maven, and Gradle.

- Containerization : Experience with Docker, Helm, and Kubernetes.

- Cloud Platforms : Experience with Azure, GCP, or similar public cloud platforms.

- Performance Testing: Experience with performance testing tools like JMeter is a plus.

- Retail Domain Knowledge : Good understanding of the retail domain is beneficial.

Qualifications :

- Bachelor's degree in Computer Science, Engineering, or related field.

- 7+ years of experience in software engineering or a related field.

Additional Information :

- Strong problem-solving skills and analytical thinking.

- Ability to work effectively in a team environment

• Writing code for both the front end and the back end using MERN stack [MongoDB, Express.js, React.js and Node. js]
• Creating RESTful API with Node.js
• Maintaining all the required documents for your project.
• Constantly coming up with new ideas and also implementing them to improve the app’s performance.
• Writing code for the app logic as well as the business logic using Reducers, Actions and Redux framework.
• Create Unit and Integration tests to ensure the quality of code

• At iDC, we value your skills more than your background and some certificates. Attempting the assignment will be your door to the opportunity.
• Knowledge of the database and familiarity with the schema design in NoSQL (i.e MongoDB)
• A good understanding of the Software Development Lifecycle
• Knowledge of API design and development using REST
• Good understanding of object-oriented programming(OOP) and OOP patterns.
• Again, You don’t have to know it all in-depth but you should know how to dig the internet for finding the solutions.

1. Developing and maintaining web applications: coding, testing, and debugging both client-side (front-end) and server-side (back-end) components of web applications. This includes working with languages like HTML, CSS, JavaScript for the front-end, and server-side languages like Node.js, MySQL, MongoDB, or PostgreSQL.

2. Collaborating with cross-functional teams: The candidate need to collaborate with other team members, such as UI/UX designers, product/operations managers, and other developers, to understand requirements and implement solutions.

3. Learning and applying new technologies: Given the rapid pace of technological advancement in web development, candidates are often expected to learn and adapt to new frameworks, libraries, and best practices. They might spend time researching and experimenting with new tools or technologies and applying them to current projects. This continuous learning is crucial for personal development and for staying relevant in the field.

Job Requirements

• Experience in ReactJS and its main fundamentals like JSX, Virtual DOM, component lifecycle, etc.
• Strong proficiency in JavaScript, object model, DOM manipulation and event handlers, data structures, algorithms, JSX, and Babel.
• Experience with browser-based debugging and performance testing software.
• Good understanding of HTML, CSS, ES6.
• Knowledge of Unit testing frameworks..

Job Responsibilities

• Design, build and maintain software applications.
• Write well-designed, testable, efficient code by using best software development practices.

• Design, develop and maintain applications and features.
• work on a huge dataset of IoT data and create algorithms to extract meaningful information.
• Adding features to the existing applications for monitoring and supporting field operations.
• Implementing application testability and diagnostics and fixing bugs.
• Create/ deploy and follow CI/CD pipelines to manage deliveries

About Meatigo

We’re transforming the way in which Indians Eat Meat!

 Meatigo is the leader in the online gourmet meat and delicatessen grocery space and we are proud to be one of the most innovative companies in the food retail space. Since 2016, we’ve worked towards transforming the way Indians eat meat by offering fresher, safer, responsibly sourced, sustainable and more nutritious meat products.

Backed by a team of people, with over 35 years of experience in meat processing & meat products, Meatigo boasts of an unrivalled expertise in cold-chain management, sourcing, manpower training and quality control. We follow an end-to-end business based on the hub and spoke model that starts from procuring the fresh produce to processing, storage and delivery. We currently deliver orders within 120 minutes across 8 Cities (and counting!)

For more details, do check out  http://www.meatigo.com">www.meatigo.com

About The Role

At Meatigo, we're redefining the future of on-demand meat delivery. We're building a small team of incredibly talented programmers and developers to enable us to achieve our vision of connecting customers to better meat from Meatigo.

 We are looking for a leader to launch and grow our Meatigo Tech Team. 

 You will be responsible for building the next version of the Meatigo Consumer Website, Consumer App, Internal Apps as well as integration into other platforms. As we gear up for the next level of growth at Meatigo, you'll lead star engineers, designers, and operators in a fastgrowing dynamic environment. This role will be based out of Gurgaon, but you will speak with customers, stakeholders and teams all across India to understand their unique needs. The role demands a mix of entrepreneurship, cross-functional collaboration, and well-honed product judgement.

Job Description: (Junior TL Lead)

This role is for a person to lead a team which forms a part of the development project for an ecommerce application. The person should have a total work experience of 6-8years in the IT industry. 

Educational Requirements:

∙ Bachelor's / Master's Degree in the Computer Engg/Computer Science from reputed engineering college.

Project Management experience:

∙ Has lead a team of upto 3 developers or more over 2 full cycle development projects.

-Used Project Management tool Jira or Slack.

∙ Knowledge of testing and Software quality.

∙ Some experience on container set up and cloud deployments.

∙ A leader who inspires confidence and works as a team player.

∙ Hungry for learning.

Technology Skills and Experience

∙ Knowledge and use of CentOS and Tomcat.

∙ Knowledge and use of React.Js, Node.JS

∙ Knowledge and use of Bash, server side scripting

∙ Knowledge and use of Java Springboot

∙ Hands-on high level and detailed design knowledge and experience. ∙ Hands on development in Java using Java SDK 

∙ Experience with a UI framework like Bootstrap/Material design etc. ∙ Experienced in developing componentized UIs.

∙ Working knowledge of HTML5/java script/CSS/Typescript is must. ∙ Working experience of NodeJs

∙ Developed web services APIs and consumption [REST/SOAP]. ∙ Good knowledge of the use of MVC/MVVM patterns

∙ Working with Caching layers like Redis.

∙ Knowledge and use of ERMs/ORMs preferable.

∙ TDD & BDD, the use of tools like Karma/Mocha/Jasmine is required. ∙ Application performance and scalability enhancement.

∙ Knowledge of loosely coupled design.

∙ Security aspects in design and development of applications.

Database

∙ At least 5 years’ experience with RDMS like MySQL Database, table design,  normalization, and database performance.

Cloud

∙ Hands on knowledge of AWS cloud based development, deployment and  support preferable.

∙ Hands on experience of using Docker containers on the AWS platform. Knowledge of Kubernetes preferable.

∙ Hands on experience in Server Management and AWS instances preferable.

Tools Knowledge and Skills

∙ Used Gitlab

∙ Used Selenium or UFT/Silk or other testing tool.

∙ Used Jira, Slack or Trello

∙ Used Nagios (optional)

Salary:

∙ INR 10-20 Lakhs inclusive of all allowances.

Location:

∙ Gurgaon, Haryana

Joining:

∙ Preferably by 15 June 2021 but latest by 01 July 2021