Business Development Manager

Location:

This is a 100% remote opportunity for applicants residing in India.

Who We Are:

HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With 60,000 customer base, we need people like YOU to help us grow and scale even further in the coming years.

We currently have 850+ employees worldwide, working remotely as well as in our headquarters, which is located in Dallas, Texas.

Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and, above all, encourage a healthy work-life balance for our employees wherever they call home. At HighLevel, we require our team members to be on camera for all customer, peer and supervisor interactions. Want to learn more? Check out our website: www.gohighlevel.com. 

Who You Are: 

The primary role of the Customer Support Representative would be to act as a technical resource to our customer base for HighLevel’s suite of software features. A qualified Customer Support Representative possesses the ability to troubleshoot product issues and has experience supporting software solutions preferably within the technology industry.

What You’ll Do:

Today: 

• Provide exceptional customer service inclusive of excellent communication, responsive follow-through, and advocacy for customer issues within internal departments.
• Use judgment within defined practices and procedures.
• Work directly with other support team members of all levels, as needed.
• Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
• Be accessible and available to multiple customers.
• Establish priorities and communicate rationale and time-frame clearly to customers.
• Suggest articles to the knowledge base in an effort to promote self-help for our customers.
• Be readily available with camera on to assist customers via Zoom video calls and address their questions or concerns.

Soon:

• Receive and record incident-related information over the phone, chat, email (and other) channels using a variety of tools, techniques, and procedures.
• Conduct analysis, gather information (i.e. click steps, logs, screenshots), and troubleshoot customer issues.
• Resolve issues that require a broad range of troubleshooting skills related to software functionality/configuration, the Internet, hardware, networking, and general technical issues pertaining to HighLevel’s software solution.
• Work directly with team members to resolve customer issues and request enhancements for our products.
• Actively contribute to a growing knowledge network that improves the effectiveness of our team and the information available to our customers.
• Participate in the testing of new product releases.

Eventually:

• Resolve or recommend resolutions to customer problems.
• Other duties may be assigned and/or modified as business needs change.

What You’ll Bring: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience/Education/Certifications Required:

• 2+ years of prior technical support experience in a product based organization preferably B2B SaaS fielding and resolving technical inquiries in a well-structured professional manner
• Strong technical aptitude, analytical and troubleshooting skills.
• Demonstrated ability to maintain self-control while defusing stressful customer situations.
• Excellent customer service attitude.
• The ability to be a team-player as well as work independently. 
• Excellent note-taking skills.
• Experience with ticketing systems.
• Experience working with a combination of inbound calls, chats, and follow up emails to the customer for exceptional customer service.

Additional Skills Required: 

• Fluent in English.
• Demonstrated verbal and written communication skills.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way!

Apply only to this link - https://loginext.hire.trakstar.com/jobs/fk0q2so?source=" target="_blank">https://loginext.hire.trakstar.com/jobs/fk0q2so?source=

LogiNext is looking for a technically savvy and experienced senior developer to lead development efforts. You will help the team grow in size and skills, optimizing their code while working on your own. You will design, and develop the products that exceed client expectations in terms of value and benefit. You will collaborate on scalability issues involving access to massive amounts of data and information.

You have hands-on experience in building secure, high-performing and scalable systems in Java. Your design intuition inclines towards usability, elegance and simplicity. You are biased towards open-source tools and existing frameworks. You have successfully shipped applications with beautiful front-end and intelligent backend. You have demonstrated strong interpersonal and communication skills.

Responsibilities

Co-lead end-to-end design and development efforts for high-volume, low-latency applications for real-time event based systems Lead and direct senior software engineers, define software architecture, collaborate with other teams to explore existing systems, determine areas of complexity and potential risks to successful implementation of platform modules and features Deliver high-availability and high-performance platform using microservices architecture Identify bottlenecks and inefficiencies in code, and devise solutions to production and non-production issues Keep an eye out for open source projects and technology trends that can be introduced in the products Transform business functionalities and production specifications into technical requirements and low level design Be hands-on, adopt a practical approach to software and technology Work with product management and other teams to build highly scalable products

Requirements

Bachelor’s degree in Computer Science, Information Technology or a related field 8 to 10 years of design and development experience in scalable and distributed enterprise applications using Java/J2EE, JPA, Spring framework and RESTful web services Excellent coding skills in Java Experience in managing, implementing and optimizing big data stores such as MySQL, MongoDB, Elasticsearch Experience in deploying applications and using various managed services provided by cloud platforms (AWS, Azure) Experience in front-end technologies HTML5, CSS3, jQuery, AngularJS, React and D3.js is preferred Strong foundation in computer science, with strong competencies in data structures, algorithms and software design Proven ability to drive large scale projects with deep understanding of Agile SDLC, high collaboration and leadership

Applications through email only.

Please visit the below URL to participate -

https://ukti.co.in/jd_writer.html

About Role

The Writer will play a key role in daily operations, eventually managing a growing team of content creators in the capacity of a Manager/Editor.

The role demands someone proactive (getting to work instead of waiting for instructions) with killer written communication skills. The candidate must hold a deep belief in the power of words and should have some understanding of the purpose of content creation for brands. The candidate should also be familiar with content marketing and the SaaS space.

The role entails a training period of 2 months, during which structured sessions are delivered to help writers excel in their role. Since this is a small and early-stage setup, opportunities to learn, grow and don multiple hats will be in plenty

The Writer will be trained on different types and formats of written communication – blogs, articles, whitepapers, website copy, various marketing collateral.

Roles and Responsibilities

The Writer will be responsible for the following:

• Creating well-researched and punchy content pieces
• Creating content in line with brand and editorial guidelines
• Developing an understanding of the brand and its audiences
• Staying up-to-date with industry developments in the content and marketing spaces

What is Ukti Looking For?

As a Writer at Ukti, you would need to be:

• A minimum of two years of experience in B2B SaaS writing is required
• Detail-oriented
• Creative
• Empathetic
• A problem solver
• A team player
• Able to perform well in high-pressure situations

The Writer must possess the following skills:

• Critical thinking
• Time management
• Clarity of thought
• Leadership
• Strong interpersonal and business communication skills
• Proficiency in verbal and written English
• Familiarity with MS Word
• Ability to work independently and take ownership

Hiring Process

The hiring process consists of two written rounds that assess the candidate’s communication skills and linguistic proficiency, followed by an in-person/video interview where the details of the position are discussed

To participate please visit Careers page at ukti.co.in

Job Requirements:

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

Job Responsibilities:

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Manage complete client and internal operations

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

#HiringAlert

We are looking ".Net Architect" for Reputed Client @ Permanent Role

Experience: 10+ Years

Skills :

•Good understanding of the cross cutting architectural elements like Security (Authentication, Authorization, Distributed logging, tracing and Audit, Infra as Code, Database Design (SQL Server and MongoDB)

•Deep understanding of architectural concepts, issues and trends

•Expert knowledge in Object Oriented Principles and Design Patterns

•Expertise in n-tiered web architectures, SOA and related technologies (XML, SignalR , WCF, SOAP, REST, JSON, etc.)

•Strong technical expertise in the Relational Databases, No SQL DB (Ex: SQL Server, MongoDB), Web development and object-oriented methodologies.

•Must be a Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus.

•Should review design and implementation of junior designers and developers on the quality of technical deliverables and adherence to quality process

•Excellent verbal and written communication skills.

Location : Chennai & WFO

SaaS (Mandatory)and Java, Spring boot, Azure is good go

Skills Required:

· Strong application development and design experience in highly Scalable enterprise JAVA/J2EE systems.

· Strong experience in complex application design, ability to provide solutions, design Concepts, design patterns.

· Strong understanding of Java best practices, system scalability, and performance tuning.

· Expertise in Spring (MVC, CORE, Boot, JDBC).

· Strong Knowledge of Restful services, XML, JSON are required.

· Having knowledge in Hadoop/Bigdata/ETL/Reporting systems is a plus.

We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Collaborate with other team members and stakeholders

• Proficient understanding of web markup, including HTML5, CSS3
• Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery

• Good understanding of React JS, Redux, Styled Components.
  
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as as Gimp or Photoshop is a plus.

• Bachelor's degree in Computer Science (or related field)
• 5+ years of relevant work experience
• Expertise in React.js, React-native, Python, Android & Database
• Experience with Agile or Scrum software development methodologies
• Ability to multi-task, organize, and prioritize work