Business Development Manager

Role Overview:

We are looking for a proactive and detail-oriented B2C Customer Success Manager with prior experience in the EdTech space. The ideal candidate should have a strong grasp of consumer-facing operations, learner journey management, cross-functional coordination, and operational analytics.

Key Responsibilities:

Oversee day-to-day B2C operations with a focus on process efficiency and learner satisfaction

Manage student onboarding, support, retention, and engagement workflows

Coordinate with Product, Sales, Marketing, and Academic teams for smooth operations

Monitor KPIs like NPS, dropout rates, and course completion to identify improvement areas

Build and manage SOPs, automation tools, and dashboards for scalability

Handle escalations and resolve operational roadblocks swiftly

Lead a team and ensure timely execution of operational goals

Preferred Skills:

Strong understanding of EdTech learner lifecycle

Experience with CRM tools (e.g., Zoho, Salesforce) and ticketing systems

Excellent communication and stakeholder management skills

Data-driven mindset with proficiency in Excel/Sheets and basic reporting tools

Designation: Founders Office Associate

Role Description

This is a full-time, on-site role located in Mumbai for a Founders Office Associate. The Founders Office Associate will support the founders in day-to-day administrative and strategic tasks, including coordinating meetings, handling correspondence, managing schedules, conducting research, and assisting in project management. The role also involves preparing reports, presentations, and documentation, as well as contributing to strategic planning and decision-making processes.

Location - Chembur, Mumbai

Type of Job: Fulltime

Working Mode: Work From Office

Experience: 1+ yrs

Qualifications

• Administrative and Coordination Skills: Schedule management, meeting coordination, correspondence handling
• Research and Analytical Skills: Conducting research, preparing reports, product demos and presentations
• Project Management and Strategic Planning Skills: Assisting in project management, contributing to strategic planning and decision-making processes
• Excellent Communication and Organizational Skills
• Ability to work in a fast-paced environment and manage multiple tasks
• Bachelor's degree in Business Administration, Management, or a related field
• Experience in the technology or financial sector is a plus

Sr IT Administrator

Experience - 4 - 5 yrs

Location- Hyderabad - Hybrid

Mandatory skills : AWS , VMware,trouble shooting, SQL , Problem solving

Responsibilities:

Diagnose and troubleshoot technical issues - Windows 

Upgrade the network infrastructure - Windows

Install servers (VMWare and Dell Servers),devices and firewalls(Sonicwall)

Monitor the performance of servers, software and hardware

Ensure the smooth deployment of new applications and SQL DB changes(Manual,Script and CICD) on Windows Environment

Update technical documentation.

Requirements and skills:

Solid understanding of LAN/WAN and Hybrid networks

Good problem-solving and communication skills

Good experience on AD,DNS,MS SQL Server,IIS, VMware and AWS

Hand on experience on Migation of servers(File, AD and Application servers)

Good experience on AWS and VMWare ESXi networks (Miagtion, upgade, and troubleshooting)

Knowledge of security techniques.

Should have worked in complex projects

All the experience is expected in Windows Domain only. Not Linux or Unix.  

Working knowledge in AWS is also mandatory. 

We need people with good exposure and good attitude and willingness to work in a team.

Technical Knowledge/Skills · · · · · · · · Experience with Publish/Subscribe messaging paradigms, distributed transaction processing based on JTA/JTS Specifically experience with JBoss, JMS, Spring, Hibernate Strong UNIX skills in particular Linux Strong relational database skills - Sybase , MS SQL Server, MySQL Knowledge of source control such as Git, Subversion Experience of using a build automation tool such as Maven Experience of using Junit, jMock, Cucumber Experience in defining and implementing web services (REST paradigm) and data services (e.g. OData) · · · · · · Experience with Camel, Mule, Spring Integration, Fuse ESB or similar Experience of working with XML based technologies such as XSLT, JAXB Experience in implementing vendor proprietary realtime connectors using JCA Experience of Atlassian ALM/SDLC tools (JIRA, Bamboo, FishEye, Crucible, Confluence) or Hudson Experience with containerization tool such as Docker and containerorchestration system such as Kubernetes or OpenShift Experience with NoSQL such as MongoDB

Qualifications

· Strong educational background with BS/MS in computer science or other numerate discipline or equivalent

Key behaviours/competencies

· · · · Excellent communication skills and the confidence to challenge Strong problem solving skills - able to think clearly under pressure Analytical skills Organisation & planning · Self-motivated with a keen interest in gaining investment banking experience

· Team working skills

· Ability to constructively influence other departments and individua

Qualifications:

BTech/BE in computer science, electrical, electronics or related fields 5+ years of full stack design and development experience High emotional intelligence, empathy and collaborative approach. Experience in Angular Javascript frameworks, CSS, HTML5, NodeJS, ExpressJS, MongoDB to handle full stack web development. Experience with developing rich dynamic front end applications using Angular and CSS frameworks like BulmaCSS, Angular Material, Bootstrap, etc. Knowledge of GraphQL would be an added advantage. Knowledge of Cloud services like AWS, Heroku, Azure is preferable. Should be a quick learner to keep up with the pace of the ever changing world of technology as the candidate will get excellent exposure to the latest and trending Cloud based Saas technologies and best practices while working with varied customers based across the globe.

Responsibilities:

Develop web applications covering end to end software development life cycle right from writing UI code using Angular to backend API code using NodeJS and managing databases like MongoDB, MySQL, etc. Involved in full stack code management from Git check-ins to running automated builds and deployments using DevOps practices to deploy to public cloud services like AWS, Azure, Heroku, etc. Handling full-stack web development workflow right from front end to backend to CI/CD workflows. Design and Develop the tech architecture and work closely with CEO and CTO of the company Drive and guide with work of other engineers on the team

This is a leadership role and candidate is expected to wear multiple technical hats including customer interactions and investor discussions

Job Description & Responsibilities:

Selected engineer's day-to-day responsibilities include:

• Performs Database Administration tasks in Oracle & MS/MY SQL. Also performs basic DBA tasks in

SQL Server and DB2 environments as necessary.

• Designs and builds simple to complex database structures from data models.

• Installs, configures and patches Oracle.

• Implements HA and DR systems using Data guard and RAC.

• Builds and manages Data Guard Physical/Logical Standby Databases using Data Guard Broker

• Provides rotating 24x7 on-call support for company's Oracle, SQL Server, and DB2 environments as

necessary.

• Participates in design reviews as required to ensure database design meets application

requirements.

• Designs, maintains, documents and executes database utilities to provide information regarding

database activity.

• Proactively performs database monitoring and performance tuning tasks.

• Identify and provide solutions to performance issues in multiple database environments.

• Provides automation to standard DBA tasks. Able to develop scripts on UNIX and Windows

platforms as necessary.

• Reviews and enforces adherence to the company's Architecture, as well as database design and

usage standards.

• Understands database high availability technologies and guides the company in implementing

appropriate solutions.

• Performs other duties as assigned.

Location : Chennai, Tamil Nadu

Joining : Immediate – 15 days

Education, Experience & other requirements

• B.S. degree from an accredited university.

• Must have solid Oracle RAC , Golden Gate & Data Guard experience.

• 3+ years of extensive experience with Oracle database installation / configuration best practices

and Database upgrade/migration approaches.

• Experience installing, building, upgrading and supporting Oracle RAC environment, ASM,

Grid/Cluster.

• In-depth knowledge and hands-on experience in the installation, configuration and

troubleshooting of Oracle products and patches, including Oracle 12c, RAC, ASM, Clusterware,

GoldenGate, Dataguard, Oracle Database Appliance (ODA), Oracle Enterprise Manager 12c.

• Experience in Oracle 12c RAC based environment - architecture, installation, building, upgrading

and maintenance of Oracle RAC based environment in production.

• Extensive experience in Oracle DataGuard replication and physical standby for Disaster recovery

• Working experience of Oracle Database Appliance.

• Strong knowledge of OEM 12C grid monitoring configuration.

• Strong working experience with RMAN configuration, Job maintenance and backup & recovery

• Experience in database problem identification, problem diagnosis and resolution.

• Experience in building data architecture models and enforcing enterprise architecture standards

and guidelines.

• Excellent communication – ability to explain a technical problem to management.

• Ability to work on high performing teams and deliver under pressure situations.

• Collaborate with both internal and external stakeholders to develop digital asset management strategy, integrating the DAL into all relevant business processes

• Master the organization’s digital asset management platform, managing user access, and providing support and training to help ensure accessibility and ease-of-use for both internal and external stakeholders

• Maximize discovery of digital assets by enhancing digital assets with metadata that follows established guidelines and is consistent with business objectives.

• Support lifecycle of image assets after creation, including ingesting, archiving and expiration within DAL and PIM System.

• Responsible for how internal/external stakeholders and qualified external collaborators can access, use, and interact with the company’s digital assets.

• Contribute to the development and implementation of workflows for DAL while documenting best practices and monitor implementation.

• Generate asset reports and conduct audits to maintain and ensure accurate digital asset procedures and policies in both PIM and DAL

• Excellent interpersonal, communication, and team-facilitation skills Strong analytical and problem-solving skills.

• Previous experience with product attribute data, Previous experience with data mapping and data validation.

• Previous experience with digital asset management, Knowledge or and ability to perform data gathering, analysis and process flow design

• Knowledge of SAP a plus, Basic project management skills a plus

• Immediate to advanced skills in Excel required ,Experience with both agile and waterfall project software development methodologies.

• Strong experience in user testing and project management.

• DAM/DAL with major platforms (Widen) a plus.

• Must be detail oriented with strong analytical skills.
• Must be able to work in a fast-paced environment with the ability to manage multiple priorities and multiple deadlines.