Business Development Intern

Love to write?  

SoftwareSuggest & CallHippo requires language geeks who can write attractive tech content. The only qualification is the command over language and if you are experienced than it is the cherry on the top! 

You can work from your location. 

Experience:- 3Years+

Should Possess following skills:

• Excellent verbal and written communication skills
• Understanding of web publishing requirements
• Expertise in social media platforms
• Ability to write, rephrase and modify unique contents

Should be good at:

• Writing web content for website/ portals from scratch
• Editing and proofreading content once is written
• Writing, editing and proofreading copy for client projects based on material supplied by them.
• Research and Conceptualization.

Desired candidates must have 2-7 years experience as NodeJs Developer. If the candidate is not able to relocate to Gurgaon then we can also provide permanent Work from home for this position.

Roles and responsibilities:

• Responsible for understanding functional and business requirements and translate them into effective code
• Provide support till deployment of code into production.
• Ownership for ensuring code optimization, problem diagnosis, and on-time delivery
• Implement solutions as per the pre-defined framework /guidelines and adherence to processes
• Finding an optimal solution for the problem statement
• Conduct peer code review.

What candidate should know about:

• Excellent hands-on experience with Node.Js, Express.Js, JavaScript
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Excellent hands-on experience with MongoDB, Mongo aggregation, MySQL
• Ability to build REST services, Authentications, MVC applications
• Excellent Object Oriented Programming skills and ability to write modular, secure, scalable, and maintainable code
• Experience with Elastic Search, Redis.
• Knowledge about AWS components (S3, EC2, Cloudfront, Redis Clusters, etc.)
• Self-learning abilities are required
• Familiarity with upcoming new technologies is a strong plus

What you need to have:

Responsibility

• Manage largeamounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to engage customers.

Requirements

• Must be Graduated or Post-Graduated.
• Should have at least 1 year of proven customer support experience or experience as a Client Service Representative.
• Strong phone contact handling skills and active listening.
• Familiarity with CRM systems and practices.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.

• Review requirements, specifications, and technical design documents, and provide meaningful feedback
• Create detailed, comprehensive, and well-structured test plans and test cases
• Set up test environments
• Perform software testing to see if the software meets all the requirements
• Identify, document, and track issues found using appropriate tools
• Perform regression testing
• Help troubleshoot issues reported by customers
• Stay up to date with the latest testing tools and methodologies

Qualifications

• 1-3 Years work experience in QA
• Hands-on experience QA-ing web applications
• Familiarity with browser DevTools and ADB
• Familiarity with API testing tools like Postman, JMeter, etc
• Experience with Agile frameworks and QA methodologies
• Experience using bug tracking tools like JIRA, Bugzilla, etc

Nice to have

• Experience working with LMSs
• Knowledge of basic SQL queries
• Experience using automated testing tools
• Familiarity with programming languages like Python or Ruby
• Sense of humor

• Extensive experience in building REST APIs
• Experience in building, managing, and enhancing backend / server-side development using java / java scripts. Expertise in NodeJS is preferred
• The person must have built systems that consume and process volumes of data from various sources. Experience in handling and managing data in NoSQL databases such as Mongodb.
• Extensive experience of building custom UI for web using the popular frameworks like angular and react. Experience in developing mobile UI is nice to have
• Experience of working with code repositories such as Github and GitLab.
• Fluent written and spoken English.
• Experience of working on Cloud environments and experience in AWS is preferred.
• Experience in Dockers and Kubernetes for deployments

• 3+ years of Salesforce.com development experience as well as experience in systems integration
• Strong Experience in lightning development.
• Strong experience with APEX APIs, APEX Triggers, Visual force, Chatter, Apex Data Loader etc.,
• Design & implement APIs and web-based interfaces utilizing Apex code, Web Services, etc
• Adhere best practices and standards while developing salesforce applications.
• Prepare technical design / specification documents from the business requirement.
• Work closely with the Architecture team, Platform Engineers, implementation partners, 3rd party vendors and other technology teams.
• Ensure on time delivery of the tasks assigned with high quality and standard.
• Salesforce Sales cloud and PD 1 / 2 Certifications is desired