Digital Marketing

🔴Profile: React Native Developer

🔷 Experience- 2+ Years

🔷 Location- Mumbai, Andheri East

🔷 Mode- 5 Days WFO

(Only immediate joiners & candidates who have completed notice period)

✨ What we want:

✅ 2+ years React Native experience

✅ JavaScript, JSX & mobile development

✅ React Hooks & component lifecycle

✅ Native module integration (iOS/Android)

✅ State management (Redux/Context API)

✅ REST APIs & third-party integrations

✅ Navigation libraries (React Navigation)

✅ Mobile UI/UX best practices

✅ Testing frameworks (Jest, Detox)

✅ Mumbai, Andheri East based candidates only

No relocation cases - candidate should be present in Mumbai

Job Description:

We are seeking a talented Machine Learning Engineer with expertise in software engineering to join our team. As a Machine Learning Engineer, your primary responsibility will be to develop machine learning (ML) solutions that focus on technology process improvements. Specifically, you will be working on projects involving ML & Generative AI solutions for Technology & Data Management Efficiencies such as optimal cloud computing, knowledge bots, Software Code Assistants, Automatic Data Management etc

Responsibilities:

- Collaborate with cross-functional teams to identify opportunities for technology process improvements that can be solved using machine learning and generative AI.

- Define and build innovate ML and Generative AI systems such as AI Assistants for varied SDLC tasks, and improve Data & Infrastructure management etc. 

- Design and develop ML Engineering Solutions, generative AI Applications & Fine-Tuning Large Language Models (LLMs) for above ensuring scalability, efficiency, and maintainability of such solutions.

- Implement prompt engineering techniques to fine-tune and enhance LLMs for better performance and application-specific needs.

- Stay abreast of the latest advancements in the field of Generative AI and actively contribute to the research and development of new ML & Generative AI Solutions.

Requirements:

- A Master's or Ph.D. degree in Computer Science, Statistics, Data Science, or a related field.

- Proven experience working as a Software Engineer, with a focus on ML Engineering and exposure to Generative AI Applications such as chatGPT.

- Strong proficiency in programming languages such as Java, Scala, Python, Google Cloud, Biq Query, Hadoop & Spark etc

- Solid knowledge of software engineering best practices, including version control systems (e.g., Git), code reviews, and testing methodologies.

- Familiarity with large language models (LLMs), prompt engineering techniques, vector DB's, embedding & various fine-tuning techniques.

- Strong communication skills to effectively collaborate and present findings to both technical and non-technical stakeholders.

- Proven ability to adapt and learn new technologies and frameworks quickly.

- A proactive mindset with a passion for continuous learning and research in the field of Generative AI.

If you are a skilled and innovative Data Scientist with a passion for Generative AI, and have a desire to contribute to technology process improvements, we would love to hear from you. Join our team and help shape the future of our AI Driven Technology Solutions.

FirstFiling is a FinTech startup that is managed, operated, and driven by Chartered Accountants, Company secretaries, IT engineers, and Lawyers. We provide registration and financial compliance services to businesses and individuals across India.

Our aim is to simplify the lives of people by helping individuals and businesses with mandatory compliances, filings, and statutory requirements while promoting financial literacy among the masses. 

Technology Profile-

The candidate must have experience in the following technologies (the more the better):

Frontend:

Core - JavaScript, CSS, Bootstrap, etc.

Frameworks - ReactJS, Angular, Vue, etc.

Requirements:

• Ability to reuse components
• Proven experience in working with Git and Github 
• Creating and consuming a RESTful API
• You must have clear concepts of client-server architecture
• Familiarity with MVC (Model-View-Controller) design patterns
• Understanding of OOP concepts

Furthermore, the candidate must have built or published any web app or project through which they can demonstrate their experience and knowledge of the aforementioned technologies and requirements. 

Location - Pune/ Mumbai/ Bangalore

Education

Degree, Postgraduate in Computer Science or related field (or equivalent industry experience)

Experience

• Minimum 5 years of coding experience in NodeJS, JavaScript and Databases.
• At least 1 year hands-on in TypeScript .
• Hands-on experience in performance tuning, debugging, monitoring

Technical Skills

• Excellent knowledge developing scalable and highly-available Restful APIs using NodeJS technologies
• Practical experience with GraphQL.
• Experience in working with AWS platform and its core services like Lambda, Cloud Watch, Cloud Formation, CDK, SQS, S3 etc., or its equivalent Azure services
• Hands-on working experience in front-end applications development with HTML, CSS, Node JS with strong working experience in backend technologies Java, TypeScript and JavaScript programming languages.
• Understanding of containerization, experienced in Dockers , Kubernetes.
• Exposed to API gateway integrations like 3Scale.
• Understanding of Single-Sign-on or token-based authentication (Rest, JWT, oAuth)
• Experience on DevOps ways of working with good understanding on CI/CD and actively involved in solving, troubleshooting issues in distributed services ecosystem
• Hands on experience with both SQL and No-SQL databases.
• More than 3 years proven experience in developing high volume scalable cloud solutions utilizing platforms like Amazon AWS or Microsoft Azure.
• Possess expert knowledge of task/message queues include but not limited to: AWS, Microsoft Azure, Pushpin and Kafka

Functional Skills

• Experience in following best Coding, Security, Unit testing and Documentation standards and practices Experience in Banking, Financial and Fintech experience in an enterprise environment preferred
• Experience in Agile methodology.
• Ensure quality of technical and application architecture and design of systems across the organization.
• Effectively research and benchmark technology against other best in class technologies.

Soft Skills

• Able to influence multiple teams on technical considerations, increasing their productivity and effectiveness, by sharing deep knowledge and experience.
• Self-motivator and self-starter, Ability to own and drive things without supervision and works collaboratively with the teams across the organization.
• Have excellent soft skills and interpersonal skills to interact and present the ideas to Senior and Executive management

Kindly do not apply if you have less than 4 Yrs of Experience in Python

Position(6 Months Contract in Gurugram, India) :

Sr. Software Engineer

Experience:

4+ years of relevant exp

Location:

Gurugram, India

(Note: FREE accommodation can be given in Gurgaon, India for the 6 months & 'work from home' is not allowed)

About Company:

The company for which you will be working is an online insurance provider that operates a B2C platform as well as a B2B2C platform. They are working to revolutionize the way insurance is bought in India by not only offering an online platform but also providing every customer a touchpoint with its partners. The company has been a platform for Motor, Health, Travel, & Life Insurance.

Key Competencies:

• A strong technical solutioning sense.
• Excellent experience in writing code using the following technologies: Python and Django.
• Can write elegant and performant SQL queries.
• Understand end-user requirements, formulate use cases and come up with effective solutions.
• Strong problem-solving, data structures, and algorithm design skills.
• Good understanding of REST APIs and web technologies in general.
• Very good understanding of any RDBMS like MySQL and PostgreSQL.
• Knowledge of NoSQL databases.
• Ability to build a feature from scratch & drive it to completion.
• A willingness to learn and choose new technologies with a strong justification for the choices made.

Roles/Responsibilities:

• Be involved in all aspects of development: playing a critical role in the design, planning, development, testing, and deployment.
• Help develop best practices for future development.
• Thinks and implements in the right way instead of cutting corners.
• Conceptualize, Design, and Develop new features in the product.
• Integrate user-facing elements into applications, test & debug programs
• Own the delivery of an entire piece of a system or application.
• Use technical knowledge and creative thinking to provide the most innovative solutions.
• Optimizing the performance of the components and keeping up to date with the latest industry trends
• Doing effective peer reviews where your peers learn from you every time.
• Be a great team player

If interested, please share your CV with kuldeep[dot]pandey[@]benchkart[dot]com

What you need to have:

• Proven experience in augmenting customer experience and ratings at a company
• Ability to work independently.
• Prior experience or deep understanding of Omni-channel business strategies.
• Strong Understanding/ keen interest in technology/ automation.
• Strong interpersonal Skills
• Proven Experience in managing teams.
• Excellent Written and Spoken Communication Skills
• Hands on experience in managing teams and getting results.
• Should have worked on integrating a CRM for a company.
• Strong analytical abilities and an empirical thought process.
• Ability and readiness to work and thrive in an ambiguous and constantly changing environment.
• Keen interest and prior experience in building systems and processes from the ground up.
• Deep understanding of business and business metrics
• Ability to stretch long hours.
• Proactive approach to business problems.
• Candidates with prior marketing experience are preferred.
• Excellent problem identification and solving abilities.
• Inquisitive bent of mind.
• Strategic thinking and the ability to make holistic and well-grounded in reality business plans.
• Should exhibit strong leadership abilities.
• Should understand Web Technologies.
• Tier 1 B-Schools with 6 to 8 years’ experience.
•  

If you are passionate about your data and analytics, love integrating SaaS platforms, and enjoy talking to customers, you'll have a great time here at CutsomerSuccessBox! We recognize both the opportunities and the challenges that come along. 

We're looking for a great Implementation Engineer to assist our customers in integrating with 3rd party tools, help them get the data via APIs, JavaScripts or other analytics tools so that the customers can start getting value from CustomerSuccessBox (CSB) product. This is a great role for someone who loves data & to build their career in Customer Success domain & work with the world-class team.

Implementation Engineer’s role is a key part of the Product & Customer Success team. As an Implementation Engineer, you will be responsible for guiding customers in getting the data from various 3rd party tools & make sure you are helping the Customer Success team to onboard customers. You will act as a trusted advisor. You will become an integral part of the company and our customers.

Your Primary Responsibilities

• Understand Customer Operations Tech Stack. What platforms are they using for CRM, Support, Billing, Analytics, etc) 
• Handhold customer in syncing all the data sources with CSB. Many of which are pre build native integrations which are activated by a simple click through flow. 
• Devising smart engineering solutions for each customer's unique enterprise stack (CRM/Billing/Support/Analytics).
• You will get opportunities to learn & develop on different technologies and platforms. 
• Understand the business requirement as to prioritize data sources and objects.
• Conduct workshops with customers to break the requirement in smaller & achievable format.
• Create an implementation framework to capture and decide what are all the data that is required
• Plan meetings with customers & their developers to understand how their data is structured. Consult them the best practices of sending that data to CSB.
• You will always be connected to the CSB technical team, so that you can leverage them to drive customer implementation.
• Resolve customer issues, with or without collaboration with other teams; 
• Build strong customer relationships by maintaining high levels of engagement and communication.
• Collaborate on creating best practices guide for developers, Update API documentation & update & maintain the Integration documentation.
• Work with CustomerSuccess Team to share insights with customers & prepare Customised reports on BI tools
• Pass Feedback to Product Management
• Work with the Support & CustomerSuccess team to coordinate and prioritize open items.  

What experience will you gain?

• Tech – Learning about huge enterprises tech stack
• Tech – Understanding enterprise technical architecture and implementation
• Tech - Understanding of APIs/JS/analytics
• Business / Tech - Use of enterprise platforms like Business Intelligence (BI) / SaaS platforms like CRM (Salesforce, Hubspot), support (Zendesk, Intercom, Freshdesk), Billing (Chargebee, Stripe, Quickbooks), etc.
• International Customer exposure – Talking to industry leaders

What Makes You The Right Fit

• Any experinece where you have done some Customer facing role. 
• Is hands on with BI tools. (good to have)
• Has an understanding of the B2B SaaS ecosystem & tools usually companies use. 
• Strong communication and interpersonal skills, both written and verbal; This is a must have since we have an international customer base that you will be working with.
• Undergraduate degree (BE/B.Tech) in Computer Science or Information Technology
  
  

What This Is Not

• This is NOT a 9 to 5 job.
• We don't offer or encourage any hierarchical structure.
  
  

Compensation

• Among the best in the industry.
• Cash, Incentives

Why CustomerSuccessBox?

CustomerSuccessBox is the leading AI powered Enterprise Customer Success platform. It helps global B2B SaaS businesses to get to 130%+ MRR Retention, unlock 3X upsell opportunities and double LTV.

In SaaS, 95% of the Lifetime value (LTV) is locked in as ‘Future’ Recurring Revenue. BUT businesses don't know who will Renew / Buy-more / At-Risk until it’s too LATE.

CustomerSuccessBox technology tracks real time product adoption and customer engagement. It’s AI Powered ‘Early Warning System’ uncovers the blind spots for Proactive Interventions. It's advanced automation leads to a faster time to value, higher product adoption and reduced cost of customer success.

Leading customer-centric global enterprises such as Headset - Seattle, Aislelabs - Toronto, Locus - Bangalore and Raken - San Diego.

People and Culture

CustomerSuccessBox is a B2B SaaS customer success platform, Venture backed (https://inc42.com/buzz/customersuccessbox-funding-pi-ventures-axilor/) by pi Ventures and Axilor in venture funding. CustomerSuccessBox is founded and run by CEO, Puneet Kataria, recognized by LinkedIn as a Global Top Voice of 2019. 

At CustomerSuccessBox, you will become part of a passionate team that works together to create value for our customers and their customers.

As a member of the CustomerSuccessBox team, you will own the problems and will enjoy both authority and accountability over deliverables. You will be rewarded for business results delivered. All the credit of the success is yours to take, but it will come with the responsibility of owning up to the failures too, we call them ‘failed experiments’.

In return, we are committed to providing you with every opportunity to learn, grow and reach the highest level of your ability and potential.

CustomerSuccessBox is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, gender, ethnicity, national origin, disability, or sexual orientation.