
➢ Manage initial discovery calls with customers leads
➢ Understands Customer’s Business and keeping empathetic approach towards customers
➢ Building Trust and Transparency with Customers
➢ Go-getter attitude to close the lead
➢ Creating and delivering impressive presentation/demo to the customer
➢ Managing follow-up activities to ensure customer engagement
➢ Negotiating contracts
➢ Working on guidelines by senior level peer
➢ Gaining know-how expertise in the ERP Business Applications
➢ Preparing RFP/RFI as per the customers’ need
➢ Continuous efforts to achieve sales quotas
➢ Self upgradation through industry study and research

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Job description:
EaseMyTrip, established in 2008, initially catered to the offline travel market in India through a B2B2C model, providing travel agents with online booking services. In 2011, we expanded to the B2C sector, focusing on the burgeoning middle-class population's travel needs. By 2013, we had further diversified into the B2E sector, offering comprehensive travel solutions to corporates. Our presence across these three channels has given us a diverse customer base and a broad distribution network.
Key Responsibilities
- Build and integrate Large Language Models (LLMs) like GPT-4, Claude, or Mistral into real-world travel solutions
- Design prompt engineering pipelines and implement RAG (Retrieval-Augmented Generation) workflows
- Develop and maintain secure, scalable backend services using FastAPI or Django
- Create dynamic frontend interfaces and dashboards using React JS
- Deploy AI models and services on AWS, GCP, or Azure with containerization and CI/CD
- Implement NLP features such as entity recognition, summarization, and sentiment analysis
- Work with relational and NoSQL databases like PostgreSQL or MongoDB
- Collaborate with cross-functional teams including design, product, and data
Requirements
- 2+ years of backend development experience, with experience of working with LLMs/NLP
- Strong Python programming skills
- Hands-on experience with React JS for front-end development
- Experience building APIs using FastAPI or Django
- Familiarity with LangChain, Hugging Face, and OpenAI APIs
- Knowledge of cloud platforms and serverless architecture
- Problem-solving mindset and a deep passion for AI innovation
Knowledge and Skills That Will Make You Successful:
- 2+ years of backend development experience, with a focus on integrating Large Language Models (LLMs) and Natural Language Processing (NLP).
- Strong Python programming skills and experience building APIs using FastAPI or Django.
- Hands-on experience with React JS for front-end development.
- Familiarity with LangChain, Hugging Face, and OpenAI APIs.
- Knowledge of cloud platforms (AWS, GCP, Azure) and serverless architecture.
- Experience with relational and NoSQL databases like PostgreSQL or MongoDB.
- Problem-solving mindset and a deep passion for AI innovation.
Join Easy Trip planners Ltd and play a pivotal role in shaping an impactful business growth. Apply today to embark on a rewarding career journey with us.

Requirements
- Senior SD4 engineer/Principal Engineer/ Architect who has led or been part of platform teams inside a large/mid tech company
- Deep expertise working with any of the programming languages to write maintainable, scalable, unit-tested code.Python experience is a bonus - but not required
- Good understanding of REST APIs and the web in general and ability to build a feature from scratch & drive it to completion
- Experience with Kubernetes, Prometheus, Grafana, ELK stack, Load Balancing
- Experience in building a platform team on AWS for Product based companies/start-ups
What You’ll Do
- Build the core technology platform, including Automated provisioning of infrastructure, deployment, and monitoring of services
- Build a central services directory within an organization that shows the cost and health of all services and makes the management of microservices extremely easy
- This involves working with core infrastructure and understanding them in great detail - like Kubernetes, ServiceMesh, Service security
- Mentor/coach engineers to facilitate their development and provide technical leadership
● Map the customer journey and identify opportunities to proactively improve the
customer's experience with the business
● Develop listening points in the customer journey, define segmentation of customer
base and varying strategies, and identify opportunities for improvement of existing
services, introduction of new services, and scaling of all operations
● Monitor, Evaluate & Improve Net Promoter Score (NPS), Customer Satisfaction
(CSAT), Customer Churn Rate, and Customer Retention
● Experienced in building dashboard, queries & automation on Zendesk
● Create & Maintain customer experience team scorecard & Process metric
scorecard
● Workforce management planning experience
● End to End data management for the customer experience process
● Optimize business costs and processes
Requirement - Candidates with MIS background & workforce management. Experience i
Zendesk will be add on
Responsibilities:
- Designing cloud infrastructure for scalability, performance, availability, and security.
- Involving in migrating existing applications and data to cloud platforms, designing the migration plan, assessing risks, and ensuring a smooth transition to the cloud.
- Designing and implementing security measures for cloud infrastructure.
- Optimizing cloud infrastructure costs by designing and identifying areas where costs can be reduced.
Eligibility:
- Experience in cloud computing concepts, architectures, and deployment models.
- Deep insights into AWS
- Programming languages experience, such as Java, Python, Ruby, and others.
- Proficient in designing and deploying cloud infrastructure, including computing, storage, networking, and security services.
- Involvement in cloud security principles and practices, including data protection, access control, network security, and compliance.


Legal Assistant responsibility include:
- Negotiate, review, drafting, vetting of various contracts and agreements
- Drafting knowledge of notices/reply notice/letters to any govt., & Non-Govt. authorities.
- Drafting of other miscellaneous documents like Power of Attorney, Undertakings required as per the need of business, Memorandum of Understanding, No Objection Certificate (NOC)
- Responsible for supporting Groups Secretarial function, convening of Board shareholders & Committee Meeting
- Attending and handling court cases, case notices and handle all litigation matters with support of external counsel;
- Submission of reports/ MIS/ litigation updates, contract trackers to the Department on monthly & quarterly basis.
- Conduct research on relevant laws, regulations
- Taking care of any matter as and when received from the management and advising them within the legal ambit.
- Maintain knowledge of all new changes in the law, analyze implications and suggest a manner of implementation.
- Responsible for maintaining all legal records & documents within the legal department.
- Organize and maintain documents in a paper or electronic filing systems.
- Maintaining of statutory register and records
- To work with external law firms, other consultants, statutory auditors as and when required.
- Manage the day-to-day affairs of assigned sub-tasks.
- Perform other tasks as assigned to support the department as and when required.
- Experience working in advanced iterative methodologies such as Agile and Safe.
- Experience with containers and orchestration (Docker, Kubernetes).
- Comfortable working in complex and demanding environments with high degree of change.
- Ability to view system perspective and to perform thorough investigations.
- Experience in frequent delivery to production.
- Microservice-based architecture (Jenkins, Docker, CI/CD, ELK)
- Experience with modern software components (Mongo, Elasticsearch, Kafka).
- Expertise in software development methodologies.
- Understanding of protocols/technologies like HTTP, SSL, LDAP, SSH, SAML, etc.
- Possession of a deep knowledge of development workflows with Git.
- Experience with MySQL or another relational database Environment.
- Automation testing (component, integration and end2end)


We’re seeking engineers who are ready to work with new technologies and architectures in a forward-thinking organization that’s always pushing boundaries.
Here, you will take complete, end-to-end ownership of projects across the entire stack. Our ideal candidate should have a firm understanding of web frameworks, APIs, databases, and multiple back end languages. You’ll be joining a small team working at the forefront of new technology, solving the challenges that impact both the front end and back end architecture, and ultimately, delivering amazing global user experiences.
Objectives for this Role
● Work across the full stack, building highly scalable distributed solutions that enable positive user experiences and measurable business growth
● Develop new features and infrastructure development in support of rapidly emerging business and project requirements
● Assume leadership of new projects from conceptualization to deployment
● Ensure application performance, uptime, and scale, maintaining high standards of code quality and thoughtful application design
● Work with agile development methodologies, adhering to best practices and pursuing continued learning opportunities Daily and Monthly Responsibilities
● Participate in all aspects of agile software development including design, implementation, and deployment
● Architect and provide guidance on building end-to-end systems optimized for speed and scale
● Work primarily in Golang, Java, JavaScript and React
● Engage with inspiring designers and front end engineers, and collaborate with leading back end engineers as we create reliable APIs
● Collaborate across time zones via Slack, GitHub comments, documents, and frequent video conferences
Required Skills and Qualifications
● Bachelor’s degree in computer science, information technology, or engineering
● 1+ years of experience building large-scale software applications
● Understanding of building web applications
● Understanding of designing and integrating RESTful APIs
● Knowledge of Golang/Java, React, and JavaScript
● Excellent debugging and optimization skills
● Interest in learning new tools, languages, workflows, and philosophies to grow




