Cutshort logo
hoichoi tv logo
Customer Support Executive
Customer Support Executive
hoichoi tv's logo

Customer Support Executive

Recha Paliwal's profile picture
Posted by Recha Paliwal
0 - 10 yrs
₹2L - ₹4L / yr
Kolkata
Skills
Customer Support
English Proficiency
tamil
malayalam

Overview:

Being a “customer first” company, the Customer Support division is critical to hoichoi. This team comprises of enthusiastic, passionate, fun-loving, and highly communicative individuals who continuously work towards ensuring a great experience for hoichoi users at all times.

This is a high commitment role and you will fit right in if you believe in delivering the best of service experience and are passionate about entertainment.

Job Role:

· Answer user communication/queries via emails live chats, and calls

· Ensure minimum turnaround time for resolving user queries & complaints

· Deliver best in class service in the friendliest and timely manner

· Suggest process & product improvements based on user feedback

· Assist the team in reporting & analysis

Qualifications

· 2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background

· Excellent proficiency in Tamil, Malayam, and English

· Critical thinking and problem-solving skills

· An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support

Job Type: Full-time

 

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About hoichoi tv

Founded :
2017
Type :
Product
Size :
20-100
Stage :
Profitable

About

Watch your favourite Bengali movies and exclusive Original Web Series on the biggest Bengali entertainment platform, Hoichoi. Subscribe today for the best in Bengali entertainment.
Read more

Connect with the team

Profile picture
Recha Paliwal

Company social profiles

linkedin

Similar jobs

Quick Radius
at Quick Radius
1 recruiter
Manish Dodiya
Posted by Manish Dodiya
Ahmedabad
0 - 1 yrs
₹3L - ₹5L / yr
Adobe Photoshop
Graphic Designing
User Experience (UX) Design
HTML/CSS
Infographics
  • Design Infographics from the content/data
  • Design Gifographics/Gif
  • Presentation Design
  • Ebook Design
  • Annual Report design
  • Motion Graphics Video Data visualisation
  • Website PSD Design
  • Mobile App UI/UX Design

Responsibilities and Duties

  • Reporting to project manager at the end of day
  • Working with a team of Designers and Creative

Qualifications and Skills

  • Education: BCA.IT, MSC.IT, Diploma in IT, B.E,Fine Art Students
  • Experience: Fresher (0-1) Year Experience
  • You will be working with IT software development

Benefits
5 Days working/Saturday-sunday holiday

ABOUT QUICK RADIUS:-
Quick Radius is a one-stop shop of skilled designers, animators, and writers. We create engaging infographics, entertaining gifographics, motion graphics, ebooks, presentations, and more. From content research to core messaging, from outline to customer-interaction, we provide a creative solution for everything.
Read more
Zolvit (formerly Vakilsearch)
at Zolvit (formerly Vakilsearch)
1 video
2 recruiters
Nikita Sinha
Posted by Nikita Sinha
Chennai, Bengaluru (Bangalore)
4 - 6 yrs
Upto ₹25L / yr (Varies
)
Selenium
cypress
puppeteer
NodeJS (Node.js)
Test Automation (QA)

Zolvit is seeking a highly motivated and experienced Software Engineer specializing in Automation to join our growing engineering team. As a key member of the team, you will play a crucial role in designing, developing, and maintaining robust and scalable automation solutions

across various domains. You will have the opportunity to work on challenging problems and contribute to critical initiatives within the company.


Responsibilities:

● Design, develop, and implement automated solutions using various tools and frameworks such as Selenium, Puppeteer, Cypress, and others.

● Develop and maintain automation scripts for various purposes, including automated filling of forms, uploading documents, testing, data extraction, API interactions, and more.

● Work closely with cross-functional teams to understand business requirements and translate them into effective automation solutions.

● Implement and maintain CI/CD pipelines for automation scripts, ensuring continuous integration and delivery.

● Monitor and troubleshoot automation scripts, identify and resolve issues, and ensure the accuracy and reliability of automated processes.

● Stay up-to-date with the latest advancements in automation technologies and best practices.

● Adhere to security and compliance measures, especially when interacting with government websites.

● Proactively identify and address potential failures and edge cases in automation scenarios.


Qualifications:

● Bachelor's degree in Computer Science or a related field or equivalent practical experience.

● Proven experience in software development with a strong focus on automation.

● Strong programming skills in at least one of the following languages: Java, Python, Node.js.

● Experience with automation tools and frameworks such as Selenium, Puppeteer, and Cypress.

● Experience with testing automation frameworks and tools.

● Understanding of data extraction techniques and experience with web scraping.

● Experience with API integrations and handling file uploads programmatically.

● Knowledge of data structures and algorithms, object-oriented programming principles, and design patterns.

● Experience with CI/CD pipelines and tools (e.g., Jenkins, GitLab CI, CircleCI).

● Excellent problem-solving, analytical, and debugging skills.

● Strong attention to detail and a focus on quality and accuracy.

● Ability to work independently and as part of a team.

● Strong communication and documentation skills.


Bonus Points:

● Experience with cloud platforms (e.g., AWS, GCP, Azure).

● Knowledge of security best practices and compliance regulations.

● Knowledge of scraping tools like BeautifulSoup, etc

● Experience working in a fast-paced, high-growth environment.

Read more
Remote only
2 - 4 yrs
₹4L - ₹8L / yr
upwork
freelancer
Client Management
Communication Skills

Job description

We are hiring a dynamic Business Development Associate / Business Development Manager experienced in the Online Bidding platform - UPWORK .


Only local candidates of Kolkata needs to apply


The current position requires the following skills:

Marketing Skills

● Very strong communication skills

● Fluent in English (written and spoken)

● Understanding of general IT outsourcing business

● Experienced in working with different bidding sites - Upwork, Freelancer, etc

● 2 - 6 years Experience in handling international clients (US, UK, EU)

● Writing proposals, deciding costing, estimation, online bidding, and negotiations

● Strong presentation and business analysis skills

● Basic awareness of web and app development (you don't need to be a coder)

● Ability to liaise with project managers and technical team leaders Soft Skills

● Outstanding Team player

● Delivery Oriented

● Adaptable to challenges

● Problem solverRequired Candidate profile

● Must have experience in bidding/working on online portals/marketplaces like Upwork /Freelancer.

● Freshers can also apply

● Must have worked with international clients (UK, US, EU)

● Fluent in English (written and spoken)

Perks and Benefits

Additional huge monthly Incentive based on performance

Role: Business Development Executive (BDE)

Read more
Information Technology Learning Hub LLp
Navi Mumbai
0 - 5 yrs
₹2L - ₹4.5L / yr
Sales
Communication Skills

About ITLH:

ITLH is an Ed-Tech organization backed by an IT company- Centillion based in India and Singapore. ITLH aims at bridging the gap between knowledge and opportunities by helping students build their skill sets via practical learning on live projects and classroom training. For the last 5 years we have enrolled 4000 students for the program and have been successfully placed in several MNC's.

How will we help you grow?

By joining ITLH, you will be part of an ever-growing organization that is redefining learning and helping young students to be industry ready. We believe in a healthy and growing working culture that you would love to be a part of. Join us if you feel you have the required skills and desire to be a part of our team and create an impact and reach new heights globally.

Responsibilities :

  • Responsible for reaching out to prospective students and persuading them to purchase the courses.
  • Timely addressing the queries and suggestions by students and acting on it on the quick TAT.
  • Adhering strictly to the sales calls SLA’s.
  • Execution of preset SOPs for the team that you are responsible for
  • Collecting feedback from students & stakeholders for successful planning and execution for future
  • Coordination between teams to provide swift resolution to prospective students
  • Monitor the overall program health, Daily and weekly active users. Plan and execute campaigns to improve engagement.
  • Recording all successful and unsuccessful attempts to close sales.
  • Attending regular team meetings to clarify progress and performance-related expectations.
  • Coordinating with the TL to come up with new offerings to increase revenue from existing accounts
  • Conducting each of your functions with the utmost respect, regardless of other dispositions.


Requirements
 :

  • Tolerance for ambiguity: A get-it-done rather than a wait-for-perfection' approach. A good bad answer is better than no answer at all.
  • Iterative problem-solving: which means understanding problems clearly, and rapidly iterating on creative and implementable solutions


Good to have skills
:

  • Tech understanding/inclination
  • Existing network/relationships in target group
Read more
Rejolut
at Rejolut
1 video
2 recruiters
TalentA Team
Posted by TalentA Team
Navi Mumbai
0 - 1 yrs
Best in industry
Manual testing
Mobile App Testing (QA)
Software Testing (QA)
Performance Testing

Design test plans, write test cases, review functional requirement documentation, and present test strategies for team review

  • Conduct integration, regression, ad-hoc, and edge-case testing as part of release cycles
  • Analyze complicated software system and design a strategy to test this system
  • Understand and represent customer needs in product feedback discussions
  • Participate in release management and post deployment testing
  • Work closely with developer team to ensure proper test coverage is done
  • Documentation and Release cycle


Job Profile Requirement : 


Experience of testing web applications, mobile applications.

  • Knowledge of Responsive Testing
  • Working knowledge of functional, GUI, Performance and Regression testing
  • Strong knowledge of QA procedures, principles, and tools.
  • Strong verbal and written (technical) communication skills to explain bugs and other issues identified and produce bug reports, documentation and feedback to both product owners and software developers.
  • Ability to work in an environment of perfection and compliance to web standards and high design quality benchmarks.
  • Strong organisational and time management skills - know what you need to do, and DO IT!
Read more
Mithra Global
Dipa Anand
Posted by Dipa Anand
Remote only
4 - 6 yrs
₹12L - ₹15L / yr
NodeJS (Node.js)
React.js
Angular (2+)
AngularJS (1.x)
Javascript
+2 more
The Role :

- Our FinTech MNC client is looking for young full-stack developers who are passionate about technology, and who have the thirst to learn new technologies and update themselves to find new solutions to meet the needs of our constantly growing business.

- Our technology consists of node.js with StrongLoop loopback, Angular 5, MySQL, MongoDB, Redis and ElasticSearch and a lot of experimentation apart from this.

Candidates who can join immediately will be preferred

Responsibilities :

- Build reusable code and libraries for future use.

- Own & build new modules/features end-to-end independently.

- Collaborate with other team members and stakeholders.

Required Skills :

- Thorough understanding of Node.js, JavaScript, its quirks, and workarounds.

- Excellence in at least one framework like StrongLoop loopback, express.js, sails.js

- Experience with the javascript framework Angular 2+.(Optional)

- Deep architectural understanding of modern-day web applications

- Diligence for coding standards. Must be able to work within our linting standards.

- Must be good with git and git workflow

- Experience with external integrations is a plus

- Working knowledge of AWS

- Expertise with Linux-based systems

- Experience with CI/CD tools like Jenkins is a plus.

- Experience with testing and automation frameworks is a plus.

- Extensive understanding of RDBMS systems

- Experience with ElasticSearch is a strong plus.

Job Perks :

- Get to work with a highly passionate team of engineers.

- Open and embracing the culture for the latest hot technologies.

- A high level of freedom, experimentation and responsibility.
Read more
Feqma Technologies
Sagar Mishra
Posted by Sagar Mishra
Hyderabad
3 - 8 yrs
₹5L - ₹10L / yr
HTML/CSS
Javascript
Angular (2+)
AngularJS (1.x)
ASP.NET
+9 more
  • End-to-end full-stack development experience
  • Full hands-on experience with at least one of the following languages Java, PHP, Python, .NET and code repositories like GIT, SVN
  • Expertise with HTML5, JQuery, CSS
  • Proficiency with front-end JavaScript frameworks like Angular, React, etc.
  • Experience of designing and developing APIs in a micro-service architecture
  • Experience with webserver technologies like Node.js, J2EE, Apache etc.
  • Good understanding and working experience with either relational or non-relational databases like Oracle, MySQL, PostgreSQL, Mongo DB, Cassandra
  • Good understanding of the changing trends of user interface guidelines for mobile apps and be able to transform apps to newer form factors
  • Hands-on with Native UI Components
  • Familiar with Cloud components & deployment procedures.
  • Familiar with code repository
Read more
Infinite Cercle
at Infinite Cercle
1 video
1 recruiter
Infinite Cercle
Posted by Infinite Cercle
Coimbatore
2 - 5 yrs
₹4L - ₹6L / yr
React.js
Javascript
NodeJS (Node.js)
Web Development
HTML/CSS

About CercleX:-

 

CercleX is a digital technology platform which is a leading https://cerclex.com/blog/waste-management-in-tamil-nadu/">waste management company in Tamilnadu  with an extended outlook of circularity through its various ventures into the field of sustainability.

 

We have received FICCI Impactful Cleantech Startup Award, MeitY Emerging Startup Award, TVS Capital Budding Nxt Gen Entrepreneur Award, and many more for our digital solutions enabling transactions between waste generators, and aggregators, processors, and bringing in complete transparency, traceability to the waste ecosystem.

 

https://play.google.com/store/apps/details?id=com.scrapmarketCCX">Cercle X ScrapMarket is an app that helps you buy and sell scrap by connecting 100% verified buyers and sellers of scrap across India.CercleX  helps brands to accomplish their sustainability targets with https://cerclex.com/extended-producer-responsibility/">Extended Producer responsibility and research solid waste managemet on the environment to ensure the environment is eco free.

 

Job Description:

Front end developers are required to work in teams alongside back end developers, graphic designers, and user experience designers to ensure all elements of web creation are consistent. This requires excellent communication and interpersonal skills.

Responsibilities:

  • Experience in developing apps using Reactjs with Redux, React hooks, react-router with Javascript ES6

  • Developing new user-facing features using React.js

  • Integrate APIs with frontend components using React.js

  • Ensuring user experience determines design choices.

  • Developing features to enhance the user experience.

  • Striking a balance between functional and aesthetic design.

  • Ensuring web design is optimized for smartphones.

  • Building reusable code for future use.

  • Optimizing web pages for maximum speed and scalability.

  • Utilizing a variety of markup languages to write web pages.

  • Maintaining brand consistency throughout the design.


Front End Developer Requirements:

  • Degree in computer science or related field.

  • Understanding of key design principles.

  • Proficiency in React.js,HTML, CSS, JavaScript, and jQuery.

  • Understanding of server-side CSS.

  • Experience with graphic design applications such as Adobe Illustrator.

  • Experience with responsive and adaptive design.

Read more
Dazeworks
at Dazeworks
4 recruiters
Jyoti Gupta
Posted by Jyoti Gupta
Pune, Kochi (Cochin), Bengaluru (Bangalore), Noida, Delhi
3 - 6 yrs
₹5L - ₹10L / yr
Salesforce
Salesforce.com
Salesforce Lightning
Salesforce Apex
Company Profile:- www.http://dazeworks.com/" target="_blank">dazeworks.com
Your job responsibilities include

·         Planning and coordinating with internal and external stakeholders to ensure project execution as per technical and functional specifications.
·         Reviewing technical requirements and adapting those into a http://force.com/" target="_blank">Force.com application.
·         Communicating with end-users to fully understand client expectations.
·         Participating in and leading code-review sessions to identify potential project bottlenecks and suggest solutions.
·         Requirement analysis, database design, coding, testing, implementation, and maintenance of Salesforce and associated software applications.
·         Managing technical delivery of integrations and custom extensions.
·         Providing hands-on support in software/application architecture, development, design, independent analysis, and problem resolution.
·         Overseeing development, design, UI, and technology integration efforts for the effective completion of a project.
·         http://salesforce.com/" target="_blank">Salesforce.com setup, configuration, customization, data migration, and deployment of applications to http://force.com/" target="_blank">Force.com platform
· Guiding clients over technology, processes, and applications while updating them on regular project-related developments.
Who you are
·         3+ years of experience in http://force.com/" target="_blank">Force.com applications design, development, integration, AppExchange launch and support and minimum 6 months to 1 year of hands-on experience in Salesforce Lightning development.
·         Fluent in Salesforce Lightning. Extensive experience developing Lightning Components – both within the Salesforce Lightning Design System and by writing custom Lightning Components in Java Script within the Aura framework.
·         Solid experience in Lightning component development and Salesforce customization.
·         Convert business requirements into well-architected solutions that best leverage the http://salesforce.com/" target="_blank">Salesforce.com platform. Develop the technical Design, custom solution, and system design based on lightning platform
·         Minimum of 6 months Lightning Component development experience.
·         Minimum of 6 months experience with Salesforce platform programming languages – Apex, Visualforce, Lightning Component framework.
·         Minimum of 6 months experience with Lightning Design System framework.
·         JavaScript, Remote Objects or JavaScript Remoting/events, JQuery, CSS
·         Salesforce Static Resources Setup and usage of lightning apps and embedding in VF pages.
·         Implementing REST integration (http://salesforce.com/" target="_blank">Salesforce.com web services API, REST API, JSON, Apex, HTML)
·         Being a Certified http://force.com/" target="_blank">Force.com Developer is a must, an Advanced Developer is highly desirable
·         Strong knowledge of Agile methodology
·         Proficiency in Apex, Visualforce, Web Services, SOQL, AJAX, XML, Javascript, HTML
·         Experience in SFDC customization, integration, and administration
·         The ability to lead workshops and provide direction to your team members
·         Excellent communication and presentation skills
Skills:- Salesforce, Salesforce Lightning, Integration, Salesforce Apex, and Visualforce.
Awaiting your response with an updated CV.
Thank You!
Read more
ITC - FMCG Giant
ITC - FMCG Giant
Agency job
via iitgJOBS.COM by bhargavi vishwanathan
Kolkata
2 - 5 yrs
₹16L - ₹20L / yr
Logistics
Procurement & Buying
Operations
Logistics Projects Executive – Role Profile: L6 Resource Education background: Tier 2 Engineering colleges with relevant project management experience (2+ years) for warehouse automation projects, with major focus on greenfield projects. The role requires a broad understanding of several disciplines of engineering (including but not limited to Electrical/ Electronics/ Mechanical/ IT and Civil). The employee will play a lead in technical acceptance and handling technical audits. Primary qualification of Electrical/ Electronics is preferred. Relevant knowledge of other areas will need to be acquired during induction/ project execution phase. Prior experience of taking part in new projects and new factory warehouse set ups. Employee would be required to work in tendering and executing projects of new warehouse set ups. Language and location: Hindi would be mandatory. Tamil & Punjabi would be beneficial. Resource should be flexible to be located across several project locations.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos