Cutshort logo
hoichoi tv logo
Customer Support Executive
Customer Support Executive
hoichoi tv's logo

Customer Support Executive

Recha Paliwal's profile picture
Posted by Recha Paliwal
0 - 10 yrs
₹2L - ₹4L / yr
Kolkata
Skills
Customer Support
English Proficiency
tamil
malayalam

Overview:

Being a “customer first” company, the Customer Support division is critical to hoichoi. This team comprises of enthusiastic, passionate, fun-loving, and highly communicative individuals who continuously work towards ensuring a great experience for hoichoi users at all times.

This is a high commitment role and you will fit right in if you believe in delivering the best of service experience and are passionate about entertainment.

Job Role:

· Answer user communication/queries via emails live chats, and calls

· Ensure minimum turnaround time for resolving user queries & complaints

· Deliver best in class service in the friendliest and timely manner

· Suggest process & product improvements based on user feedback

· Assist the team in reporting & analysis

Qualifications

· 2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background

· Excellent proficiency in Tamil, Malayam, and English

· Critical thinking and problem-solving skills

· An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support

Job Type: Full-time

 

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About hoichoi tv

Founded :
2017
Type :
Product
Size :
20-100
Stage :
Profitable

About

Watch your favourite Bengali movies and exclusive Original Web Series on the biggest Bengali entertainment platform, Hoichoi. Subscribe today for the best in Bengali entertainment.
Read more

Connect with the team

Profile picture
Recha Paliwal

Company social profiles

linkedin

Similar jobs

Talent Pro
Hyderabad
7 - 10 yrs
₹22L - ₹30L / yr
SaaS
Sales
US sales

Strong Sales manager, business development manager, accounts sales executive profile

Mandatory (Experience 1): Must have 7+ years of overall Business Development experience in SaaS, or technology solutions/servcies

Mandatory (Experience 2): Must have atleast 3+ years of experience in Selling SaaS of which 1+ should be in global market (USA market preferred)

Mandatory (Experience 3): Must have end-to-end ownership of sales pipeline — lead gen, prospecting, pitching, negotiations, and closure.

Mandatory (Experience 4): Must have hands-on experience driving new business growth, not just managing accounts or partnerships.

Mandatory (Experience 5): Must have demonstrated strong deal-closing capability, including negotiations with C-level or senior stakeholders

Mandatory (Tech Skills ): Must be proficient in CRM tools, sales enablement tools, presentation tools, and proposal documentation.

Mandatory (Company): B2B SaaS (preferred HealthTech, PharmaTech, Biotech, DrugTech..)

Mandatory (Stability): Must have atleast 2+ years of experience in each of the previous companies (if less exp, then proper reason)

Read more
Shopflo
at Shopflo
1 candid answer
Ariba Khan
Posted by Ariba Khan
Bengaluru (Bangalore)
1 - 3 yrs
Upto ₹10L / yr (Varies
)
skill iconJavascript
skill iconHTML/CSS
RESTful APIs
Shopify

About Shopflo

At Shopflo, we're trying to change the way consumers experience brands and businesses. Our first product was a cart and checkout platform for e-commerce, that allowed marketers to personalise discounts, rewards, and payments. We are currently also working on a new product that takes it a notch higher by unlocking enterprise-grade personalization for all consumer tech businesses.


Team & Role

Shopflo was founded by three co-founders:

  • Ankit Bansal (ex-IIT Kharagpur, Oracle, Gupshup)
  • Ishan Rakshit (ex-IIT Bombay, Parthenon, Elevation Capital)
  • Priy Ranjan (ex-IIT Madras, McKinsey, Elevation Capital)


We’re a fast-growing team of ~50 people, based in HSR Layout, Bengaluru. We raised a $3.8M seed round from Tiger Global, TQ Ventures.


As an Integration Engineer, you will operate at the intersection of product, engineering, and sales. You will own integrations end-to-end, ensuring smooth implementation for clients while acting as the technical bridge between business requirements and execution.

This role demands strong problem-solving skills, hands-on integration experience, and confidence in client-facing conversations.


What you will do

Client & Use Case Understanding

  • Partner with sales and product teams to understand client requirements and business workflows
  • Convert business needs into clear, structured integration plans

Integration & Frontend Debugging (Core Responsibility)

  • Debug frontend and integration-related issues using HTML, CSS, and JavaScript
  • Work with DOM manipulation, event handling, and script-level debugging
  • Identify and resolve tracking, UI, and implementation issues
  • Work extensively within the Shopify ecosystem — storefront setup, app integrations, checkout flows, and event tracking

Client Communication & Support

  • Join client calls for technical setup and feature implementation
  • Clearly explain integration steps and resolve blockers
  • Support clients during onboarding and post go-live


You should apply if you have

  • 1–3 years of experience in integration, implementation, or frontend-focused roles
  • Strong working knowledge of HTML, CSS, and JavaScript
  • Hands-on experience with API integrations
  • Shopify platform knowledge and practical experience
  • Strong communication skills with confidence in client-facing discussions
  • Working knowledge of Google Ads, Google Analytics, and Meta is a plus
  • Understanding of D2C brands is an added advantage
Read more
Wissen Technology
at Wissen Technology
4 recruiters
Seema Srivastava
Posted by Seema Srivastava
Bengaluru (Bangalore), Mumbai
5 - 10 yrs
Best in industry
skill iconJava
06692
Microservices
skill iconAmazon Web Services (AWS)
Apache Kafka
+1 more

Job Description: We are looking for a talented and motivated Software Engineer with

expertise in both Windows and Linux operating systems and solid experience in Java

technologies. The ideal candidate should be proficient in data structures and algorithms, as

well as frameworks like Spring MVC, Spring Boot, and Hibernate. Hands-on experience

working with MySQL databases is also essential for this role.


Responsibilities:

● Design, develop, test, and maintain software applications using Java technologies.

● Implement robust solutions using Spring MVC, Spring Boot, and Hibernate frameworks.

● Develop and optimize database operations with MySQL.

● Analyze and solve complex problems by applying knowledge of data structures and

algorithms.

● Work with both Windows and Linux environments to develop and deploy solutions.

● Collaborate with cross-functional teams to deliver high-quality products on time.

● Ensure application security, performance, and scalability.

● Maintain thorough documentation of technical solutions and processes.

● Debug, troubleshoot, and upgrade legacy systems when required.

Requirements:

● Operating Systems: Expertise in Windows and Linux environments.

● Programming Languages & Technologies: Strong knowledge of Java (Core Java, Java 8+).

● Frameworks: Proficiency in Spring MVC, Spring Boot, and Hibernate.

● Algorithms and Data Structures: Good understanding and practical application of DSA

concepts.

● Databases: Experience with MySQL – writing queries, stored procedures, and performance

tuning.

● Version Control Systems: Experience with tools like Git.

● Deployment: Knowledge of CI/CD pipelines and tools such as Jenkins, Docker (optional)

Read more
Blue Star Diamonds Pvt Ltd
SIDDHI PHATAK
Posted by SIDDHI PHATAK
Surat
3 - 4 yrs
₹3L - ₹4L / yr
Recruitment
Recruitment/Talent Acquisition
Talent management

We at AURO MANUFACTURING PVT. LTD. is looking for a Recruiter.

Job role -

- End-to-end recruitment.

- Sourcing profiles through job portals & consultants.

- Hiring through job portals as well as through consultants.

- Screening profiles.

- Conducting interviews.

- Negotiating salary.

Skills -

- Good interpersonal skills.

- Good communication skills.

- Moderate Excel skills.

Education - Any Graduation (full-time)

Experience – 2-3Years (as a recruiter)



Job location - F P No. 37 / F P No. 65/B/2 Umiya Chowk,

Ashwinikumar Road, Varachha, Surat 395 008, India.

Read more
B2B SaaS Product Company
B2B SaaS Product Company
Agency job
via Unnati by Seemi Ejaz
Pune
3 - 7 yrs
₹12L - ₹22L / yr
skill iconRuby on Rails (ROR)
skill iconNodeJS (Node.js)
skill iconMongoDB
skill iconPostgreSQL
skill iconRedis
+4 more
Do you enjoy working on products with direct customer impact? Come and join the Next Generation HR technology company and play a role in the evolution of the team!!

Our Client is B2B SaaS Product Co. in the space of HR Technology. They are helping organisations to take informed decisions in the areas like Hiring, Training and Career Succession processes. The company was formed in 2010 and since has become a market leader in HR technology space. The founders are alumni of Stanford University and their employees have experience in working with PWC, McKinsey and other similar leagues of organisations.With a bright vision of the founders, the organisation is in an expansion mode to capture niche markets and become a global leader in this domain.
 
 
As a Full Stack Developer (RoR/Angular), you will be responsible for building, testing, deploying and maintaining scalable applications on cloud platforms like AWS.

What you will do:
  • Experience in Back-End development using Ruby on Rails or NodeJS
  • Experience in working on at least two of MongoDB / Postgres / MySQL & Redis
  • Experience on MVC patterns using frameworks like Rails, ExpressJS
  • Strong understanding of RESTful APIs and HTTP protocol
  • Understanding Security aspects of the applications and can successfully implement OWASP compliant systems
  • Strong understanding of Linux OS, File Systems, Firewalls etc

 

What you need to have:
  • 3 years Experience in Ruby on Rails
  • Minimum 3 years in MongoDB / PostgreSQL
  • Must be from Product based companies   

 

Read more
Applicate IT solutions
at Applicate IT solutions
1 recruiter
Neha Kothari
Posted by Neha Kothari
NCR (Delhi | Gurgaon | Noida)
1 - 4 yrs
₹3L - ₹6L / yr
Lead Generation
Inside Sales
Email Marketing
Business Development
Business Analysis

About Company: Applicate IT Solutions Pvt Ltd

Applicate leads the use of cutting-edge technology including Artificial Intelligence in the domain of Sales.

Applicate has created the first AI Sales Assistant, and named it ‘Sellina’. With Artificial Intelligence, ‘Sellina’ can simultaneously Assist, Supervise and Train 1000s of salespeople and channel partners across an organization & assist them in driving everyday sales!

Applicate Is already working with many top Global and Indian brands like Bacardi, Diageo, Shell, ITC, Kelloggs, Britannia, Perfetti, Bauli, Organic India, Whirlpool, Grohe, Akzonobel, Allen Solly, Louis Philippe, Van Heusen, Arrow, U.S. Polo, Mars and other top brands.

You can also visit our website http://www.applicate.in/">www.applicate.in or YouTube Channel for details of our company, product portfolio and customer feedbacks.

Role Summary:


Are you resilient? Can you smile in the face of adversity and talk to anyone? Do you have convincing power? If so, You might be ready for a job as an inside sales representative

We are looking for Inside Sales Manager who will be responsible for business lead generation by emailing, cold calling and build relationships with existing and prospective clients in order to garner their interest and convert them into qualified leads.

As Inside Sales Manager at Applicate, you’ll be responsible for generating new prospects by interacting with target customer.


Responsibilities:

  • Generating new leads & Meeting Sales goals by cold calling, email marketing etc.
  • Develops new accounts by researching and identifying potential leads, soliciting new business, building connections.
  • Diligent follow-ups with inbound leads supported by subsequent email communications
  • Route qualified leads to outside sales team by initiating appointments
  • Achieve quarterly and annual sales targets
  • Maintain strong MIS of all leads and accounts
  • Have a strong eye for research and ability to scout for new prospects, identify the key players in an industry and gather interest
  • Keeps product knowledge up to date by studying item descriptions and participating in ongoing training
  • Accepts ownership for maintaining and expanding sales and accomplishing all assigned tasks

Qualification & Key Skills:

  • Min 1 years of experience in Similar Role and domain.
  • Excellent presentation and communication skills, both written and verbal as well excellent listening skills too.
  • Bachelor’s Degree in sales or business, information technology, or related field (MBA preferred)
  • Good hands on in excel (Mail merge, data entry etc.) and other office products.
  • A self-starter. A tenacious individual that is not afraid of taking new initiatives and sometimes rejection.
  • Talking & Meeting is second nature for you. Your day will consist of high volume calling/ meeting/ e-mailing.
  • Strong understanding of sales cycle
  • Strong secondary/internet research skills
  • Knowledge of lead generation, nurturing and converting a potential lead to appointments
Read more
Ejohri Jewel Hub
at Ejohri Jewel Hub
3 recruiters
Jitandra Singh
Posted by Jitandra Singh
Mumbai, Ahmedabad
2 - 8 yrs
₹5L - ₹12L / yr
skill iconReact Native
We are Looking for React Native developer for our android and ios ap on react native.
Location Mumbai or Ahmedabad. 
Candidates from ecommerce and consumer facing app development experience will be given preference.  
Read more
Product Based COmpany
Product Based COmpany
Agency job
via Crewmates by Gowtham V
Ahmedabad
8 - 15 yrs
₹4L - ₹10L / yr
skill icon.NET
ASP.NET
MVC Framework
ASP.NET MVC
Hi Professionals,
Role : Senior Developer
Location : Ahmedabad
Experience : 8+Years
Skills :Asp. net, MVC, C#, MS SQL Server
Notice period : Immediate to 15 Days
Read more
Eco transport solution Private Limited
Lejitha Nair
Posted by Lejitha Nair
Gandhinagar
2 - 5 yrs
₹5.5L - ₹7L / yr
skill iconJava
J2EE
Spring
Hibernate (Java)
skill iconSpring Boot
Company: ECO TRANSPORT SOLUTION PVT LTD
Location: Sargasan, Gandhinagar
Experience – 3 to 5 years
Education –ME, BE in computer science , BCA & MCA
Salary Budget – Based on experience and interview ( normally 10% to 15% hike in current salary )

Job Description
We are looking for an analytical, results-driven Back-end Developer who will work with team members to troubleshoot and improve current back-end applications and processes. The Back-end Developer will use his or her understanding of programming languages and tools to analyze current codes and industry developments, formulate more efficient processes, solve problems, and create a more seamless experience for users. You should have excellent communication, computer, and project management skills.
To succeed as a Backend Developer, you should be focused on building a better, more efficient program and creating a better end-user experience. You should be knowledgeable, collaborative, and motivated.
Back-end Developer Responsibilities:
Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement.
Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
Developing ideas for new programs, products, or features by monitoring industry developments and trends.
Recording data and reporting it to proper parties, such as clients or leadership.
Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
Taking lead on projects, as needed.
Implement complex business application using Java (Spring Boot)
Build REST APIs that serve our frontend apps as well as other clients
Create scalable and distributed microservices
Rearchitect existing applications to move to a future-proof architecture
Streamline automated deployment and DevOps flow
Deploy on AWS

Back-end Developer Requirements:
Bachelor’s degree in computer programming, computer science, or a related field.
Design & development of J2EE applications using Java EE, Spring, hibernate & Linux
Should have exposure to multithreading and Concurrent Programming.
Extensive experience in application development using Java (Spring Boot and Spring REST)
Exposure to a microservices architecture
Exposure to RabbitMQ or Kafka is highly desirable
Experience in Hibernate or equivalent ORM Framework
Experience with CICD using Gitlab or AWS CodePipeline or AWS CodeDeploy
Familiarity with NoSQL Databases like MongoDB or Cassandra
Exposure to AWS is highly desirable
Exposure to Kubernetes is highly desirable
Strong understanding of the web development cycle and programming techniques and tools.
Focus on efficiency, user experience, and process improvement.
Excellent project and time management skills.
Strong problem solving and verbal and written communication skills.
Ability to work independently or with a group.
Willingness to sit at desk for extended periods.
Read more
Schedio Studio
at Schedio Studio
1 recruiter
Varun Satyam
Posted by Varun Satyam
Hyderabad
2 - 4 yrs
₹4.8L - ₹7.2L / yr
Adobe Photoshop
skill iconAdobe Illustrator
We're looking for passionate people who love what they do. Your method of design doesn't matter, just the output. Please share your portfolio.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos