Overview:
Being a “customer first” company, the Customer Support division is critical to hoichoi. This team comprises of enthusiastic, passionate, fun-loving, and highly communicative individuals who continuously work towards ensuring a great experience for hoichoi users at all times.
This is a high commitment role and you will fit right in if you believe in delivering the best of service experience and are passionate about entertainment.
Job Role:
· Answer user communication/queries via emails live chats, and calls
· Ensure minimum turnaround time for resolving user queries & complaints
· Deliver best in class service in the friendliest and timely manner
· Suggest process & product improvements based on user feedback
· Assist the team in reporting & analysis
Qualifications
· 2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background
· Excellent proficiency in Tamil, Malayam, and English
· Critical thinking and problem-solving skills
· An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support
Job Type: Full-time

About hoichoi tv
Similar jobs
Role Objective
Develop business relevant, high quality, scalable web applications. You will be part of a dynamic AdTech team solving big problems in the Media and Entertainment Sector.
Roles & Responsibilities
* Application Design: Understand requirements from the user, create stories and be a part of the design team. Check designs, give regular feedback and ensure that the designs are as per user expectations.
* Architecture: Create scalable and robust system architecture. The design should be in line with the client infra. This could be on-prem or cloud (Azure, AWS or GCP).
* Development: You will be responsible for the development of the front-end and back-end. The application stack will comprise of (depending on the project) SQL, Django, Angular/React, HTML, CSS. Knowledge of GoLang and Big Data is a plus point.
* Deployment: Suggest and implement a deployment strategy that is scalable and cost-effective. Create a detailed resource architecture and get it approved. CI/CD deployment on IIS or Linux. Knowledge of dockers is a plus point.
* Maintenance: Maintaining development and production environments will be a key part of your job profile. This will also include trouble shooting, fixing bugs and suggesting ways for improving the application.
* Data Migration: In the case of database migration, you will be expected to suggest appropriate strategies and implementation plans.
* Documentation: Create a detailed document covering important aspects like HLD, Technical Diagram, Script Design, SOP etc.
* Client Interaction: You will be interacting with the client on a day-to-day basis, and hence having good communication skills is a must.
**Requirements**
Education-B. Tech (Comp. Sc, IT) or equivalent
Experience- 1+ years of experience developing applications on Django, Angular/React, HTML, and CSS
Behavioural Skills-
1. Clear and Assertive communication
2. Ability to comprehend the business requirement
3. Teamwork and collaboration
4. Analytics thinking
5. Time Management
6. Strong Troubleshooting and problem-solving skills
Technical Skills-
1. Back-end and Front-end Technologies: Django, Angular/React, HTML and CSS.
2. Cloud Technologies: AWS, GCP, and Azure
3. Big Data Technologies: Hadoop and Spark is a plus
4. Containerized Deployment: Docker and Kubernetes are a plus.
5. Other: Understanding of Golang is a plus.
Key Skills:
- Programming Languages: C# or VB.NET
- Server-Side Technologies: ASP.NET / MVC
- Front-End Technologies: Html5, ES5/ES6/ JavaScript, CSS, jQuery, Bootstrap, Ajax, Web Sockets
- Database: SQL Server
About the Role
We are seeking a highly skilled Senior AI/ML Engineer to join our dynamic team. The ideal candidate will have extensive experience in designing, building, and deploying machine learning models and AI solutions to solve real-world business challenges. You will collaborate with cross-functional teams to create and integrate AI/ML models into end-to-end applications, ensuring models are accessible through APIs or product interfaces for real-time usage.
Responsibilities
• Lead the design, development, and deployment of machine learning models for various use cases such as recommendation systems, computer vision, natural language processing (NLP), and predictive analytics.
• Work with large datasets to build, train, and optimize models using techniques such as classification, regression, clustering, and neural networks.
• Fine-tune pre-trained models and develop custom models based on specific business needs.
• Collaborate with data engineers to build scalable data pipelines and ensure the smooth integration of models into production.
• Collaborate with frontend/backend engineers to build AI-driven features into products or platforms.
• Build proof-of-concept or production-grade AI applications and tools with intuitive UIs or workflows.
• Ensure scalability and performance of deployed AI solutions within the full application stack.
• Implement model monitoring and maintenance strategies to ensure performance, accuracy, and continuous improvement of deployed models.
• Design and implement APIs or services that expose machine learning models to frontend or other systems
• Utilize cloud platforms (AWS, GCP, Azure) to deploy, manage, and scale AI/ML solutions.
• Stay up-to-date with the latest advancements in AI/ML research, and apply innovative techniques to improve existing systems.
• Communicate effectively with stakeholders to understand business requirements and translate them into AI/ML-driven solutions.
• Document processes, methodologies, and results for future reference and reproducibility.
Required Skills & Qualifications
• Experience: 3-5+ years of experience in AI/ML engineering roles, with a proven track record of successfully delivering machine learning projects.
• AI/ML Expertise: Strong knowledge of machine learning algorithms (supervised, unsupervised, reinforcement learning) and AI techniques, including NLP, computer vision, and recommendation systems.
• Programming Languages: Proficient in Python and relevant ML libraries such as TensorFlow, PyTorch, Scikit-learn, and Keras.
• Data Manipulation: Experience with data manipulation libraries such as Pandas, NumPy, and SQL for managing and processing large datasets.
• Model Development: Expertise in building, training, deploying, and fine-tuning machine learning models in production environments.
• Cloud Platforms: Experience with cloud platforms such as AWS, GCP, or Azure for the deployment and scaling of AI/ML models.
• MLOps: Knowledge of MLOps practices for model versioning, automation, and monitoring.
• Data Preprocessing: Proficient in data cleaning, feature engineering, and preparing datasets for model training.
• Strong experience building and deploying end-to-end AI-powered applications— not just models but full system integration.
• Hands-on experience with Flask, FastAPI, Django, or similar for building REST APIs for model serving.
• Understanding of system design and software architecture for integrating AI into production environments.
• Experience with frontend/backend integration (basic React/Next.js knowledge is a plus).
• Demonstrated projects where AI models were part of deployed user-facing applications.
• NLP & Computer Vision: Hands-on experience with natural language processing or computer vision projects.
• Big Data: Familiarity with big data tools and frameworks (e.g., Apache Spark, Hadoop) is an advantage.
• Problem-Solving Skills: Strong analytical and problem-solving abilities, with a focus on delivering practical AI/ML solutions.
Nice to Have
• Experience with deep learning architectures (CNNs, RNNs, GANs, etc.) and techniques.
• Knowledge of deployment strategies for AI models using APIs, Docker, or Kubernetes.
• Experience building full-stack applications powered by AI (e.g., chatbots, recommendation dashboards, AI assistants, etc.).
• Experience deploying AI/ML models in real-time environments using API gateways, microservices, or orchestration tools like Docker and Kubernetes.
• Solid understanding of statistics and probability.
• Experience working in Agile development environments.
What You'll Gain
• Be part of a forward-thinking team working on cutting-edge AI/ML technologies.
• Collaborate with a diverse, highly skilled team in a fast-paced environment.
• Opportunity to work on impactful projects with real-world applications.
• Competitive salary and career growth opportunities
About AiSensy
AiSensy is a WhatsApp based Marketing & Engagement platform helping
businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow
their revenues via WhatsApp.
Why AiSensy?
AiSensy is building for the next wave of WhatsApp Engagement between
Businesses and Users. We aim to solve WhatsApp Engagement for Millions
of Businesses with their users and are quite onto it! We're looking for
energetic and growth-oriented individuals who believe in the mission and
would love to join the FORCE.
2500+ Paying Customers
200mn+ WhatsApp Messages done between Businesses and Users
via AiSensy
Working with top brands like Skullcandy, Vivo, Rentomojo, BYJUS &
more
High Impact as Businesses drive 25-60% Revenues using AiSensy
Platform
Mission-Driven and Growth Stage Startup
Job Summary
We are looking for a talented and creative Video Editor to join our team. The ideal candidate will have experience in video production and editing, a keen eye
for detail, and a passion for storytelling through video.
Responsibilities
Execute the filming of high-quality professional audio and video footage
(arrange for and operate required camera, audio and lighting equipment) and
work with the talent to deliver within required schedules learning content
video assets
Correctly estimate and communicate the time and effort needed to perform tasks.
Contribute to the conceptualization of projects.
Edit content in collaboration with the content team to an exceptional standard
and create repeatable / streamlined processes for on-going and future project
needs
Ideate, create and manipulate complementary compelling and dynamic
animated and static graphics to improve comprehension of filmed learning
content and concepts
Create basic video edits - automated audio syncing, color correction and
grading, audio noise removal, trimming of non-content footage, basic titling
and logging of content
Work with the content team to determine methods to improve learning (notes,
multi-windows, illustrations, other learning aids) and technically execute the
recommendations throughout the lifecycle of a production.
Ensure logical sequencing and smooth running of content (continuity, lip sync,
focus, order of topics, segmentation into clips)
Create the final cut rendered in appropriate formats
Be responsible for the backup and archival of final cut content according to
SOP guidelines.
Consult and communicate effectively with team members and other company
stakeholders and interface with other departments to execute ad-hoc video
projects as required
Handle in-house requests for recording video, with quick editing turnaround
time and suitable quality to enable uploading of clips onto the company’s
social media channels
Identify equipment needs and maintain current equipment (including software
/ OS)
Continuously discover and implement new editing technologies and industry’s
best practices to maximize efficiency.
Requirements
2+ years of video editing and design experience in Adobe Premiere Pro and
After Effects (including sound sync, audio noise removal, lower thirds titling,
color correction, green screen keying, title animations)
Familiarity with best practices for video recording (audio levels, mic setup,
lighting setup, camera and related equipment setup and operation)
Familiarity with screen capture software and technologies
Ability to work independently and be a proactive learner
Good communication skills – verbal and written
Excellent project management skills and ability to deliver projects according
to timelines
Qualifications
2+ Yrs. of editing experience.
A portfolio demonstrating an ability to work across a range of visual styles
Betsperts
Senior UX Designer
Job description:
We are looking for an experienced UX designer to join our team, a UX-UI expert with a passion for product design & brand design. Prior experience with Sports, Betting or Fantasy Sports domain would be preferable.
Roles and Responsibilities:
Create user flows, wireframes, prototypes, high fidelity mockups to illustrate concepts to communicate high-level design strategies and detailed interaction behaviors.
Leading end-to-end design of new products and supporting the continuous improvement efforts of existing products.
Define end-to-end features and solve complex problems with simple and elegant solutions.
Drive the design process by independently defining design requirements, scoping UX projects, and prioritizing tasks.
Skills Required:
Ability to create an entire design flow: user research, wireframes and prototypes, design implementation, usability testing.
A strong connection to the design community. One who is kept up to date and is constantly seeking new information, new research and creative tools
Strong and proven Portfolio
Full control on Sketch, Figma.
Good exposure to User Research, Interaction design, Visual Design
Ability to think at a high level and articulate rationale for adopted design direction and continuously advocate for the end-user
Excellent communication skills
Experience:
4 to 8 Years
Location:
Indore or Work from home (permanently)
Role: Career Counsellors / Inside Sales Managers
Location: Mumbai (Lower Parel / Thane)
Who are we?
We are a learner-centric global EdTech company that transforms people's passion into profession through new-age, future-ready and industry-relevant education. We equip learners with cutting-edge skills and qualifications so they can #StayRelevant in a transforming global landscape.
Who are we looking for?
A Career Counsellor who can join our young and vibrant team. If you are someone who has the gift of the gab and wants to transform the higher education sector, we would love to hear from you. As part of our team, you will be in the forefront of transformative initiatives in higher education and a valuable resource who will directly contribute to and benefit from our growth.
Roles and Responsibilities:
● Connect daily with 80-100 working professionals on calls. Accordingly, generate and track leads via CRM databases. (Minimum 120 minutes of talktime.)
● Understand each student's area of interest, build rapport and identify avenues of upskilling.
● Provide comprehensive information about available programs to students via phone calls, emails, WhatsApp, etc.
● Diligently complete daily tasks and achieve weekly/monthly targets.
Qualifications:
● Excellent communication skills and the ability to steer conversations.
● Bachelor's degree in any discipline.
● Candidates from the Education, Insurance, EdTech, BPO, KPO and BFSI sectors will be given preference.
● Freshers can also apply.
Only candidates from Mumbai are eligible to apply.
Requirements:
● Age: 18 - 30 years
● Job Timings - 10.00 am - 7.30 pm (Monday - Saturday)
Candidate must have his / her own laptop.
Yangpoo Executive Education provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type as per Indian laws.
Primary Role
- As an SSRS Report Engineer, the primary job role is to develop a transactional data report using Microsoft SQL Service Reporting Service 2016 or above.
- This includes developing high performing Stored Procedures, Functions, and corresponding reporting formats.
- Required to design the required logics for the queries and collaboratively coordinate with the rest of the team.
Main Duties / Responsibilities
- Design & implement high performing T-SQL queries as per the functional specification.
- Create Technical Specification.
- Effective troubleshooting of technical issues and bugs.
- Package deployment and release management.
- Provides technical support to customers.
- Participate in Requirements discussions.
- Must be able to manage timelines and task priorities.
- Attention to detail and maintaining high-quality standards is a must.
TECHNICAL KNOWLEDGE
- Experience in Microsoft SQL Server 2016 (or above) and Microsoft SQL Service Reporting Service 2016 (or above).
- Knowledge of T-SQL including complex SQL queries, stored procedures, views and functions.
- Experience with usage of indexes and T-SQL performance tuning techniques.
QUALIFICATIONS
- Bachelor’s Degree or an equivalent qualification
Dear Candidate
Greetings from The App Ideas Infotech Pvt Ltd
The App Ideas Infotech Pvt Ltd looking for a Laravel Developer. The App Ideas is the leading Web & Mobile App Development Company that can help your business grow with innovative and engaging solutions. We build cutting-edge digital solutions with the quick-engaging user interface and user experience. Over the years we have established ourselves as the leading service provider for mobile app development, web development, Web and graphic design, e-commerce development, IOT development and games development.
Min. Experience:- 6 months to 4 Years
5 days a week and we are allowing work from home for a permanent basis.
Preferred employees from Gujarat only
Bond:- 1 Year
Salary :- no bar for right candidate (Depends on Skills and experience)
Education Qualification:- BCA, MCA, MSCIT, BSCIT, BE(IT), ME(IT), Diploma in IT and others.
Job Description:
Strong knowledge of Laravel Framework.
Strong knowledge of PHP.
Must have worked on the PHP framework Laravel.
Knowledge of current web development languages (including HTML5, CSS3, PHP, MySQL, VueJs, Angular, etc.).
Experience in Web application Development and Product development, preferable.
Analytical, Problem Solving and Decision Making Skills.
Should be good in communication and understand client requirements.
Ready to learn new technologies.
Benefits
Only 5 days working
Flexible job timing
Company Provide necessary training
Great Career enhancement opportunityExcellent learning opportunities
Paid Leaves, festival leaves
Month End Party, Birthday Parties, Tours, and other cultural events.
If you do not find suitable profile, you may kindly share this information to your friends who are looking for change/good opportunity.
With Regards,
Trusha Kachhadiya
HR Executive
The App Ideas Infotech Pvt Ltd









