Overview:
Being a “customer first” company, the Customer Support division is critical to hoichoi. This team comprises of enthusiastic, passionate, fun-loving, and highly communicative individuals who continuously work towards ensuring a great experience for hoichoi users at all times.
This is a high commitment role and you will fit right in if you believe in delivering the best of service experience and are passionate about entertainment.
Job Role:
· Answer user communication/queries via emails live chats, and calls
· Ensure minimum turnaround time for resolving user queries & complaints
· Deliver best in class service in the friendliest and timely manner
· Suggest process & product improvements based on user feedback
· Assist the team in reporting & analysis
Qualifications
· 2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background
· Excellent proficiency in Tamil, Malayam, and English
· Critical thinking and problem-solving skills
· An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support
Job Type: Full-time

About hoichoi tv
Similar jobs
- Strong Lead Search Engineer / AI-ML Leader Profile
- Mandatory (Experience 1) - Must have minimum 11+ years of hands-on experience in Search / Information Retrieval / NLP / Machine Learning
- Mandatory (Experience 2) - Must have minimum 9+ YOE in backend development using languages (Python or Java)
- Mandatory (Experience 3) - Must have Experience designing taxonomy, ontology, tags, thesaurus, and metadata models
- Mandatory (Experience 4) - Must have Experience with Big Data frameworks (Hadoop, Spark) for search/ML workloads
- Mandatory (Experience 5) - Must have Hands-on experience with AI/ML frameworks (TensorFlow, PyTorch, scikit-learn, Keras, Spark ML).
- Mandatory (Experience 6) - Must have experience in designing, building, and scaling RESTful APIs and Web Services.
- Mandatory (Experience 7) - Must have hands-on experience in statistical tools (Python, R, SAS, or open-source libraries).
- Mandatory (Experience 8) - Must have Experience with SQL/NoSQL databases (CosmosDB, Cassandra, MongoDB).
- Mandatory (Company) - Product Companies (Preferrably high search volumes companies like Flipkart, Amazon, Zepto, Zomato...etc)
- Mandatory (CTC) - The CTC breakup offered will be 80% fixed, and 20% variable, as per Company policy
Preferred
- Preferred (Experience) - Familiarity with modern frontend frameworks (React, Angular, HTML5, CSS3).
- Preferred (Tools) - Must Hands-on with dev tools: Eclipse, Git, Gradle, Jenkins, Jira, JFrog Artifactory and web servers (Tomcat, Jetty, JBoss).
- Preferred (Education) -BE /B.Tech /M.Tech
About the Role:
We are looking for a creative and research-driven Content Writer who can craft compelling and insightful content across multiple formats — from research papers and blogs to B2B/B2C marketing copies and AI-driven storytelling. The ideal candidate should have a flair for writing engaging narratives that simplify complex topics while maintaining authenticity and brand voice.
Key Responsibilities:
- Research, draft, and edit high-quality content for blogs, research papers, articles, and case studies.
- Create B2B and B2C marketing content tailored to specific target audiences.
- Develop AI-related blogs and thought-leadership pieces exploring new trends in artificial intelligence, technology, and innovation.
- Write persuasive and creative copy for campaigns, landing pages, social media, and newsletters.
- Apply storytelling techniques to make technical or complex subjects engaging and easy to understand.
- Collaborate with marketing, design, and product teams to align content with brand goals and strategy.
- Ensure all content follows SEO best practices and maintains consistency in tone, voice, and style.
- Stay updated on industry trends, emerging AI tools, and digital content strategies.
Required Skills & Qualifications:
- Proven experience in content writing, copywriting, or technical writing (preferably in tech, AI, or SaaS domains).
- Strong command over English grammar, structure, and tone adaptability.
- Demonstrated ability to write both research-based and creative content.
- Familiarity with AI tools and content generation platforms.
- Understanding of SEO and keyword optimization.
- Excellent storytelling, analytical, and communication skills.
- Ability to manage multiple projects with attention to detail and deadlines.
Good to Have:
- Experience writing academic-style or whitepaper content.
- Exposure to AI/ML concepts, prompt engineering, or generative AI topics.
- Working knowledge of tools like Notion, Grammarly, Jasper, or SurferSEO.
Perks & Benefits:
- Opportunity to work with an AI-first creative team.
- Flexible working environment.
- Access to premium writing and AI tools.
- Exposure to global tech and research-driven projects.
Job Responsibilities:
Identify and develop new business opportunities in the defined territory.
Drive end-to-end sales cycle: lead generation, proposal preparation, negotiation, and closure.
Achieve and exceed assigned revenue targets and other key performance matrices.
Build and maintain strong client relationships with multi-level decision-makers.
Understand client requirements and propose suitable solutions & services.
Collaborate with technical and delivery teams to ensure successful customer onboarding.
Develop and maintain knowledge of our solutions, industry trends, target markets etc.
Maintain accurate sales pipeline and reporting in CRM system.
Required Qualifications and Experience:
5-8 years of experience selling Software Solution and Services to enterprise customers.
Bachelor’s or Master’s degree in Engineering, Business, Marketing or appropriate field.
Familiar with solution selling techniques and strong account management skills.
Must have passion for selling and constant desire to learn new technologies.
Proven track record of consistently and successfully achieving assigned targets.
Ability to communicate and influence people at all levels in an organization.
Must have good industry network and existing relationship with C -level contacts.
Must be able to work in a fast -paced, goal oriented and collaborative work environment.
Ability to organize and prioritize work independently with minimal supervision.
Must have excellent communication, organizational and relationship building skills.
2
Possess high degree of self-motivation, initiative, integrity, discipline and commitment.
Must be highly adaptable, process oriented, result driven, quick learner and team player.
Job Title: HubSpot CMS Developer
Reporting to: Brand & Marketing Design Lead
Experience Required: 5+yrs only
Location: Hyderabad
Onsite: 4 days work from office & 1 day work from home
About Us
At Oolio, we’re passionate about powering hospitality through technology that connects, simplifies, and enhances how venues operate. We help thousands of venues deliver great experiences, from the local pub to large-scale hospitality groups. Our brands include industry leaders Bepoz, Deliverit, Idealpos, Ordermate and Swiftpos as well as our future with Oolio.
Our team is building the next generation of digital experiences that showcase these trusted brands to the world. We’re now looking for a HubSpot CMS Developer to help us take our digital presence to the next level—creating beautiful, high-performing, scalable websites and landing pages that tell our brands’ stories and drive genuine customer engagement.
The Role
As a HubSpot CMS Developer, you’ll bring technical experience and skill together to deliver seamless digital experiences. You’ll be responsible for building and maintaining multi-brand websites, custom modules, templates, partials, and custom integrations within HubSpot CMS.
You’ll collaborate closely with the marketing team to deliver fast, conversion-optimised, and scalable assets across web, landing pages, and campaign templates. Your work will have a direct impact—helping us attract new leads, enhance user experiences, and scale our digital performance across all our brands.
Key Responsibilities:
Web Development & CMS Management
- Build and maintain high-quality websites, landing pages, blogs, and modules within HubSpot CMS.
- Translate design files into clean, responsive, and accessible front-end code using HTML, CSS, JavaScript, Alpine.js, and HubL.
- Customise templates, themes, and style guides to ensure brand consistency across multiple properties.
- Conduct regular website maintenance, testing, and optimisation for speed, SEO, and usability.
Integration & Automation
- Implement and maintain integrations between HubSpot and third-party tools to enhance marketing workflows.
- Collaborate with marketing and sales teams to automate and streamline lead capture and CRM processes.
- Build custom modules, APIs, and scripts that expand HubSpot’s capabilities.
Collaboration & Support
- Work closely with design and marketing teams to bring new digital concepts to life.
- Troubleshoot website or landing page issues, ensuring timely resolution.
- Provide technical recommendations and contribute to the continuous improvement of our digital ecosystem.
Key Skills and Requirements:
- 5+ years of experience in website development.
- 5+ years of hands-on experience with HubSpot CMS Hub.
- Experience with React.js or building interactive components using React in a HubSpot context.
- Expert knowledge of HTML5, CSS3, JavaScript (ES6+), Alpine.js, and HubL.
- Proven understanding of responsive design, accessibility, and cross-browser compatibility.
- Comfortable working with APIs, HubSpot workflows, and CRM integrations.
- Strong problem-solving skills with a focus on performance and user experience.
- Detail-oriented and proactive, with the ability to manage multiple priorities and deadlines.
- Familiarity with Git version control, marketing automation, and SEO principles.
Why You’ll Love Working Here
- Play a key role in transforming hospitality tech’s most iconic brands.
- Collaborate with a driven, creative marketing and digital team that values innovation and quality.
- See the direct impact of your code on brand visibility and customer conversion.
- Enjoy a flexible, supportive environment where your ideas matter and your growth is encouraged.
MERN Stack Developer
Location: Surat, Gujarat (No WFH )
Job Summary:
We are looking for a Full Stack Developer (MERN) with hands-on experience in building highly scalable, performance-driven applications. The ideal candidate should have a deep understanding of both front-end and back-end development, microservices, and database optimization for large-scale systems. You will be responsible for designing, developing, and maintaining applications that can handle high concurrency (1,000+ active users) while ensuring performance, reliability, and scalability.
This role involves working closely with cross-functional teams — including product managers, designers, and DevOps engineers — to deliver cutting-edge, enterprise-grade solutions.
Roles & Responsibilities:
- Design and develop scalable and distributed web applications using the MERN stack (MongoDB, Express.js, React/Next.js, Node.js).
- Build and optimize RESTful APIs for high-performance, concurrent environments.
- Architect and manage MongoDB databases, ensuring high availability, efficient query performance, and scalability.
- Implement queueing systems (e.g., BullMQ, RabbitMQ, Kafka, or Redis Queues) for background jobs and asynchronous processing.
- Optimize server and client performance to support real-time data updates and high concurrent user loads.
- Collaborate with DevOps to improve deployment pipelines, containerization (Docker), and cloud scalability.
- Conduct thorough testing, profiling, and debugging to identify performance bottlenecks and optimize both code and infrastructure.
- Participate in code reviews, architecture discussions, and sprint planning to ensure technical excellence and scalability across all layers.
Qualification / Requirements:
- Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
- 1 + years of hands-on experience in full-stack development using the MERN stack.
- Proven experience working on applications supporting 1,000+ concurrent users or large-scale distributed systems.
- Strong expertise in:
- Node.js (asynchronous programming, clustering, performance optimization)
- Next.js & React.js (SSR, CSR, and dynamic rendering)
- MongoDB (aggregation pipelines, indexing, schema design for scalability)
- Practical experience with message queues (BullMQ, RabbitMQ, Kafka, or Redis Streams).
- Familiarity with caching mechanisms (Redis, Memcached) to optimize performance.
- Experience with Docker and microservices-based architectures is a plus.
- Good understanding of API design, authentication mechanisms (JWT, OAuth), and security best practices.
- Experience working in Agile environments and using Git-based version control.
Nice to Have:
- Exposure to serverless computing (AWS Lambda).
- Experience with monitoring tools (New Relic, Datadog, ELK Stack).
- Knowledge of CI/CD pipelines and automated deployment workflows.
- Experience in real-time communication (WebSockets, Socket.io).
Involved in capex,modelling, Budgeting,investment decision making
Should be able to converse well with global stakeholders
O&G, Metals and mining heavy manufacturing Preferred
Others - not a frequent job hopper
Margin optimization -holistic understanding of the O&G P&L (not limited to 1-2 line items only)
Do you love building beautiful and functional web applications? Are you comfortable working on both the user-facing side and the server-side? If so, then we want to hear from you!
We are searching for a talented Full Stack Developer to join our growing team. In this role, you will be responsible for the entire development lifecycle of our web projects, from developing user interfaces to building robust back-end systems.
Responsibilities:
- Collaborate with designers to translate UI/UX designs into responsive, interactive, and visually appealing web pages using HTML, CSS, JavaScript, and Bootstrap.
- Develop secure and scalable back-end applications using PHP.
- Build and manage back-end services and integrate front-end elements with server-side logic using PHP.
- Integrate with third-party APIs and CMS like Wordpress and Shopify.
- Write clean, maintainable, and efficient code while adhering to best practices.
- Test and debug code to ensure functionality and performance.
- Collaborate with designers, product managers, and other developers.
- Customize and manage WordPress and Shopify websites, ensuring optimal performance and user experience.
- Troubleshoot and debug issues across the full stack to ensure smooth functionality.
- Stay updated with the latest industry trends and technologies to ensure our solutions remain current and effective.
Qualifications:
- Proven experience as a Full Stack Developer.
- Proficiency in HTML, CSS, JavaScript (including libraries like jQuery or React), and Bootstrap.
- Strong understanding of back-end development concepts like databases and APIs.
- Experience with PHP and familiarity with CMS platforms like Wordpress and Shopify is a plus.
- Excellent problem-solving and debugging skills.
- Strong communication and collaboration skills.
- Ability to work independently and as part of a team.
- Knowledge of SEO best practices and website optimization.
- Familiarity with RESTful APIs and AJAX.
- Experience with e-commerce platforms and payment gateway integration.
- Knowledge of database management and SQL.
If you are a passionate and skilled developer who is looking to make a real impact, we encourage you to apply!
Senior Software Engineer (Frontend)
What you will be doing:
-
Working with designers, product managers to collaboratively own the front-end layer at FalconBrick and deliver stellar end user experiences
-
Building responsive and elegant mobile and desktop web UIs
-
Test, debug and maintain the application software throughout the product lifecycle
-
Architect, develop and maintain front-end libraries
What you need
-
You love working with JavaScript and are very familiar with JavaScript design patterns and can build fairly complex UI
-
Have at least 4 years’ experience in development of responsive web/mobile applications using advanced JS and web technologies
-
And with at least 2 years of experience building frontend UI with a library or framework like ReactJS
-
You’re very comfortable in writing HTML and CSS and love designing beautiful webpages
-
You know the cost/constraints of the browser and network and are able to to improve the
performance of the product across devices.
-
Have great communication skills, strong work ethics
-
And are comfortable with agile, iterative development practices and code reviews
Preferred
-
Are familiar with and writing automation / build scripts with (Grunt/Gulp/ webpack etc)
-
Comfortable working across the full stack - Experience working with cross-functional
team with backend development using node.js/express (or similar)
-
You keep pace with the ever changing specs of cutting edge front-end technologies (e.g.
HTTP/2, WebAssembly, Service Workers)
-
Experience with leading a team doing frontend development
-
Startup Experience is a plus
What you will get:
• An opportunity to work in a fast growing a startup on a product line that’s focused offering great user experiences through amazing UX/UI design and engineering
-
A fun and casual work environment with flexible work hours
-
Competitive incentives
Technical Project Manager
Exp : 10 to 15 Years
Responsibilities
- Participate in meetings with US client teams to understand business requirements and project milestones. Provide technical suggestions and strategy in project planning.
- Prepare Project Plan and track the project progress of deliverables and Milestones. Report the status to higher management regularly.
- Monitor Budget and Timeline at regular Intervals and plan proactive steps to control them.
- Identifies opportunities for improving business prospects with the client.
- Help team in resolving technical and functional aspects across project life cycle.
- Planning and execution of training, mentoring, and coaching team members.
- Hold regular project reviews with internal & client stakeholders.
- Prepare organized and informative presentations whenever required.
- Resolve and/or escalate issues as and when it is imperative.
Required Skill
- At least 2 years’ experience in managing large technology engineering team or L2/L3 Technology Support team with an overall experience of at least 10 years in IT industry.
- Experience in BI Tools like MicroStrategy, OBIEE, Tableau or ETL Tools like Informatica, Talend, DataStage, and SSIS.
- Experience in Datawarehouse and BI Reporting projects as developer or Lead or Architect
- Experience in generating reports on SLAs, KPIs, metrics and reporting to senior leadership.
- Experience in attracting and hiring excellent talent Ability to mentor, and bring best out of the team. Flexible with working hours based on the service requirement.
- Demonstrate organizational and leadership skills
- Excellent communication (written and spoken) skills
- Experience or knowledge in tools such as JIRA, Confluence, ServiceNow, Splunk, Other monitoring tools etc . Exp on ETL,DWH concepts, L2/L3 Exp
∙ Computer Science related Bachelor's Degree or equivalent experience
∙ Min 2 years of experience on GCP / AWS / Azure cloud system ( Overall 5+ years of experience)
∙ Familiarity with LAMP stack technologies, experience supporting
∙Must be capable of working on Linux System.
∙ Familiarity with SQL, Apache, File storage, Load Balancers and Agile methodologies ∙ Knowledge of shell scripts, Linux system administration.
∙ Strong DNS management and automation background
∙ Strong scripting (bash, php, perl) skills
∙ Good understanding of TCP/IP networking and troubleshooting
∙ Clear communication and documentation of projects and procedures
∙ Strong problem solving skills
∙ Demonstrated ability to manage timelines, dependencies, deliverables, milestones and resource allocation and management in projects.
∙Strong Cloud Architecture experience.
∙Cloud Security
∙Added Advantage with knowledge of Microservices/API/ Queue systems
∙knowledge of cloud computing technologies and current computing trends. ∙Understanding and willingness to embrace CI/CD and automation tooling such as Jenkins and GIT
Responsibilities:
∙ Set up technical server infrastructure, providing technical assistance to development teams, monitoring site performance, and troubleshooting issues when they arise.
∙ Set up and maintain a development server environment and a live server environment with a process for testing and deploying changes to live sites.
∙ Take an active role in designing, implementing and maintaining a scalable and robust enterprise server environment.
∙ Administer Apache web server, Load balancer and MySQL Server
∙ Work on System Security and IPTable configuration
∙ Optimize servers for high traffic, security, and other system issues. ∙ Evaluate and propose new or improved system architecture.
∙ Document system configuration, processes, and procedures.
∙ Share responsibility with team members for rotating on-call duties.












