Customer Support Executive

About the job

Job Description

Managing a portfolio of SME clients, monitoring their insurance needs, and proactively engaging with them to ensure client satisfaction and retention. 

Developing and maintaining strong relationships with SME clients, understanding their business needs, and providing personalized service. 

Identifying and pursuing new business opportunities within the SME sector to grow the insurance company & client base and revenue. 

Ensuring smooth and efficient service delivery to SME clients, addressing their queries and concerns promptly.

Managing a portfolio of SME clients, monitoring their insurance needs, and proactively engaging with them to ensure client satisfaction and retention.

Selling insurance products and services to SMEs, as well as cross-selling other relevant financial products offered by the company 

Working with internal teams and customer service, to facilitate seamless service

delivery to SME clients. 

Skills And Qualifications

 Excellent communication, interpersonal, and negotiation skills.

 Proven track record of achieving sales targets and identifying new business opportunities.

 Understanding of various insurance products and policies relevant to SMEs.

 Providing customer service and building long-term relationships.

 Well Experienced & Familiarity with the unique needs and challenges of SME businesses.

 Bachelor’s Degree.

🚀 Hiring: Python Developer at Deqode

⭐ Experience: 2+ Years

📍 Location: Indore

⭐ Work Mode:- Work From Office

⏱️ Notice Period: Immediate Joiners

(Only immediate joiners & candidates serving notice period)

⭐ Must-Have Skills:-

✅ 2+ years of professional experience as a Python Developer

✅Proficient in Django or FastAPI

✅Hands-on with MongoDB & PostgreSQL

✅Strong understanding of REST APIs & Git

Hello,

We have a job opportunity for Product Designer

Company Name: Furniture Kraft International Pvt Ltd.

Brand Name : Metallika

Location: Mumbai

Job Type: Full-time

Qualification : Bachler's in Product design / Interior designing

Experience : 3+ years in Product Design / Interior designing

Salary : 40k - 50k

About Us:

FURNITURE KRAFT International Pvt Ltd is built on the strong philosophy of developing furniture that combines functionality with innovative design. Today we are an ISO 9001:14000 certified company manufacturing Metal beds, sofas and sofa-cum-beds, and specialized products for institutions of education, Hostel and healthcare. As we continue to expand our team, we are seeking a talented Candidate to contribute to our exciting projects and uphold our commitment to excellence.

Job description:

We are seeking a talented and creative Product Designer to join our dynamic team. As a Product Designer, you will be responsible for creating intuitive and visually appealing designs for our products, ensuring a seamless user experience. You will work closely with cross-functional teams, including product managers, engineers, to translate user needs and business requirements into innovative and user-friendly designs.

Roles & Responsibilities

1. Designing and coordinating with production on taking products from concept to reality.

2. Creating and expanding our catalogue of in-house products and development.

3. A keen understanding of furniture details – materiality, joinery, sizing etc.

4. Thorough research skills- trends in market, client/ project dealers requirement etc.

5. Vendor Research

6. Quality Check of the product.

7. Launching product and website listing

Skills :

1 AutoCAD – (Must)

2 Solidworks ( Good to have)

3 3D software, SketchUp, 3DS MAX etc.

4 Photoshop

• Applying engineering and analytical skills to solve real business problems.
• Owning end-to-end responsibility of design/architect/develop/deploy phases.
• You will build modules from the ground up, write modular and maintainable code
• Participate in code reviews.

•  3+ years experience in software development building production-grade web systems.
• Extensive knowledge in Node.js & React.Js
• Able to design APIs and associated database schema.
• Experience developing software services and an understanding of design for scale, performance and reliability.
• API Documentation and Unit Testing.
• Full stack experience

• Immediate Joiner(max within 30 days)
• Worked in a reputed product-based company in past
• Immediate Joiners are preferred.

• Designing, building, prototyping, developing and implementing single-page responsive web applications for our cloud platform.
• Involved in decision making for design and technical aspects for modular and component-based architectures.
• Developing application code, services, user interfaces, user experience and unit tests.
• Ensuring high performance and responsive applications with state-of-the-art user experience.
• Experimenting with new technologies and working with integrated web-applications.
• Collaborating and iterating with the Product Managers, UI/UX and Backend teams to define, design, build, extend products and features.

• You have previously worked for a minimum of 3 years in a technical environment contributing as a programmer.
• You have proven expertise in the JavaScript ecosystem and used frameworks like ReactJS, Vue. Preference would be given to reactjs.
• You have exposure to Golang, TypeScript, HTML5, CSS3, JavaScript, jQuery, MySQL and Firebase.
• You must have strong debugging and problem-solving skills.

Preferred Experience & Expertise:

• Bachelor’s degree in the fields of Computer Science, Information Technology, Mathematics, Statistics, or any UX related subjectssuch as digital design/media, digital marketing, graphic design, media technology, and web design. Relevant experience of at least 2 years in lieu of above if from a different stream of education.

• Well-versed in and 2+ years of hands-on demonstrable experience with UX Research and UX Design

• Hands-on development experience in tools like Adobe XD, Photoshop, Illustrator, or any relevant tools.

• 2+ years of hands-on development experience in one or more libraries, frameworks, & technologies such as React JS, HTML5, CSS3, D3, Ant Design, Vis.js, Chart.js, etc.; extra points if you can demonstrate your knowledge with working examples.

• 2+ years of hands-on development experience in JavaScript & TypeScript.

• Familiarity with the domains of

▪ Data Management & Governance

▪ Business Process & Workflow Management

▪ Cloud Computing Infrastructure & Platforms (AWS/Google Cloud/Azure)

• Ability to understand software product vision, objectives, capabilities, and features; and translate into digital experiences

• Artistic eye for design with ability to think creatively

• Accuracy, attention to detail and mastery of information, navigation, and visual design

• Mathematical & statistical aptitude and strong problem-solving skills to determine experiential solutions to UX/UI challenges in the domains of visual data modeling, visual workflow modeling, data browsing, data editing, statistics driven charting, graphs, etc.

• An understanding of the latest trends in UX and self-development skills to keep up to date with such fastchanging trends

• Excellent interpersonal and communication skills to communicate ideas to developers

• Multi-tasking and time management skills, with the ability to prioritize tasks

• Ability to work both independently and in a team

• Professional approach to time, costs, and deadline

Responsibilities: 

• Identify complex business problems and work towards building analytical solutions in-order to create large business impact.
• Demonstrate leadership through innovation in software and data products from ideation/conception through design, development and ongoing enhancement, leveraging user research techniques, traditional data tools, and techniques from the data science toolkit such as predictive modelling, NLP, statistical analysis, vector space modelling, machine learning etc.
• Collaborate and ideate with cross-functional teams to identify strategic questions for the business that can be solved and champion the effectiveness of utilizing data, analytics, and insights to shape business.
• Contribute to company growth efforts, increasing revenue and supporting other key business outcomes using analytics techniques.
• Focus on driving operational efficiencies by use of data and analytics to impact cost and employee efficiency.
• Baseline current analytics capability, ensure optimum utilization and continued advancement to stay abridge with industry developments.
• Establish self as a strategic partner with stakeholders, focused on full innovation system and fully supportive of initiatives from early stages to activation.
• Review stakeholder objectives and team's recommendations to ensure alignment and understanding.
• Drive analytics thought leadership and effectively contributes towards transformational initiatives.
• Ensure accuracy of data and deliverables of reporting employees with comprehensive policies and processes.