Customer Support Executive

About the Role

Join the Blockchain Backend Infrastructure team and take a position in building and maintaining a leading blockchain management platform. You'll be responsible for building cutting-edge blockchain infrastructure while implementing high-throughput, real-time scalable software solutions.

As a Blockchain Engineer, you will be instrumental in the research and integration of blockchain technologies into the platform. Your responsibilities will include collaborating closely with foundations and developers to gain a deep understanding of blockchain protocols and on-chain projects, then applying that knowledge to implement new features within the platform.

You will focus equally on external protocol integration patterns and internal wallet infrastructure. This role serves as a technical bridge between raw on-chain capabilities and the wallet features delivered to customers.

What You'll Do

• Implement modern backend applications and infrastructure in a microservices architecture, using the latest technologies and development practices.
• Deep dive into the latest blockchain technology and become an expert in the fundamentals, protocols, and features of the chains we support.
• Collaborate effectively with developers, engineers, and other roles while demonstrating strong independent problem-solving abilities.
• Contribute to production reliability through on-call participation, incident response, and post-incident follow-ups.

What You'll Bring

• 5+ years of backend development experience in modern languages (Go, Python, JavaScript/TypeScript).
• 3+ years of hands-on blockchain development experience.
• Experience working on high-scale distributed systems.
• Understanding of microservices architecture and API design.
• Knowledge of consensus mechanisms, cryptographic primitives, and distributed systems.
• Strong problem-solving skills, attention to detail, and a collaborative mindset.

Preferred

• Experience building blockchain solutions for enterprise or institutional use cases.
• Understanding of security best practices for smart contracts and blockchain systems.
• Demonstrated ability to apply AI tools in day-to-day development.
• Understanding of MPC, multi-signature wallets, or other advanced cryptographic techniques.
• Bachelor's degree in Computer Science, Engineering, or a related field.
• Experience with Docker, Kubernetes, and Helm.
• Location:
• - EU preferred or availability to travel to one of dev hubs in Europe once per quarter.

• At least 4 to 7 years of relevant experience as Big Data Engineer
• Hands-on experience in Scala or Python
• Hands-on experience on major components in Hadoop Ecosystem like HDFS, Map Reduce, Hive, Impala.
• Strong programming experience in building applications/platform using Scala or Python.
• Experienced in implementing Spark RDD Transformations, actions to implement business analysis

Job Title: Web Designer

Company Overview:

Bigbytehire is a dynamic and innovative IT Sector company dedicated to Empowering Organizations, Enriching Lives . We are seeking a talented and creative

Web Designer to join our team and contribute to the development of cutting-edge web solutions that enhance user experience and drive business growth.

Position Overview:

As a Web Designer, you will be responsible for designing visually stunning and highly functional websites that effectively communicate our brand message and meet

the needs of our target audience. You will collaborate closely with our cross-functional teams, including developers, marketers, and content creators, to create

engaging and responsive web designs that align with our strategic objectives.

Key Responsibilities:

- Conceptualize and create innovative website designs that reflect our brand identity and resonate with our target audience.

- Develop wireframes, mockups, and prototypes to effectively communicate design ideas and user interactions.

- Collaborate with developers to ensure seamless integration of design elements and adherence to best practices in web development.

- Optimize web designs for responsiveness, speed, and performance across various devices and browsers.

- Stay updated on emerging trends and technologies in web design and user experience to continuously improve the quality and effectiveness of our websites.

- Conduct usability testing and gather feedback to iterate and refine designs based on user insights and analytics.

- Support marketing initiatives by creating visually compelling graphics, banners, and other digital assets for online campaigns.

Qualifications:

- Bachelor's degree in Graphic Design, Web Design, or related field.

- Proven experience as a Web Designer or similar role, with a strong portfolio showcasing your design skills and creative projects.

- Proficiency in graphic design software such as Adobe Photoshop, Illustrator, and XD, as well as familiarity with web design tools like Sketch or Figma.

- Solid understanding of HTML, CSS, and JavaScript, with the ability to collaborate effectively with developers to implement design concepts.

- Strong visual design skills, including typography, color theory, and layout composition.

- Excellent communication and collaboration skills, with the ability to articulate design concepts and provide constructive feedback.

- Detail-oriented mindset with a passion for creating intuitive and visually appealing user experiences.

- Ability to manage multiple projects simultaneously and thrive in a fast-paced, deadline-driven environment.

Join Our Team:

If you are a creative thinker with a passion for web design and a desire to make a meaningful impact, we invite you to apply for the Web Designer position

at Bigbytehire. Join us in shaping the future of our digital presence and delivering exceptional experiences to our customers.

• Identify, prioritize, and reach out to new clients, and business opportunities et al
• Identifies development opportunities; follows up on development leads and contacts; participates in the structuring and financing of projects; assures the completion of projects.
• Writes winning proposal documents, negotiate fees and rates in line with organizations’ policy
• Responsible for handling business research, market surveys and feasibility studies for clients
• Responsible for supervising implementation, advocating for the customer’s needs, and communicating with clients
• Develops, executes and evaluates new plans for expanding increase sales
• Documents all customer contact and information
• Represent in strategic meetings
• Help increase sales and growth

• Play a critical role as a member of the leadership team in shaping and supporting our overall company vision, day-to-day operations, and culture.
• Set the technical vision and build the technical product roadmap from launch to scale; including defining long-term goals and strategies
• Define best practices around coding methodologies, software development, and quality assurance
• Define innovative technical requirements and systems while balancing time, feasibility, cost and customer experience
• Build and support production products
• Ensure our internal processes and services comply with privacy and security regulations
• Establish a high performing, inclusive engineering culture focused on innovation, execution, growth and development
• Set a high bar for our overall engineering practices in support of our mission and goals
• Develop goals, roadmaps and delivery dates to help us scale quickly and sustainably
• Collaborate closely with Product, Business, Marketing and Data Science
• Experience with financial and transactional systems
• Experience engineering for large volumes of data at scale
• Experience with financial audit and compliance is a plus
• Experience building a successful consumer facing web and mobile apps at scale

About the Company
Based in California’s Silicon Valley, WebShar is focused on enabling innovative teams to bring their ideas to life. WebShar provides software development consulting services to innovative companies around the world. Through years of cutting edge technical expertise, the WebShar team utilizes their extensive knowledge of modern software development methodologies to help companies create innovative software solutions.

About the Job Role

 Primary  

• Java, J2EE, Spring MVC
• Hibernate or other ORM
• Web technology and security, REST framework
• Any one UI technology and ready to learn a new one.
• Database knowledge (MySQL, Oracle, Postgres)
• Unit testing frameworks
• Version Control (Eg., Git)

Good To Have  

• Microservices architecture implementation using docker and kubernetes
• Web technologies like HTML, CSS and Javascript
• Python, Shell Scripting

• Identify and analyze user requirements
• Prioritize, assign and execute tasks throughout the software development life cycle
• Document development phases
• Design database architecture
• Develop Java EE applications
• Write well-designed, efficient code
• Review, test and debug team members’ code
• Schedule product releases with internal teams
• Ensure our applications are secure and up-to-date
• Stay up-to-date on emerging technologies

• 6 to 8 years of work experience as a Senior Java Developer or similar role
• Experience designing, building and testing Java EE applications
• In-depth knowledge of popular Java frameworks like Spring MVC
• Experience with Object-Oriented Design (OOD)
• Good delegation and time management skills
• Problem-solving abilities
• BSc in Computer Science, Engineering or relevant field