Overview:
Being a “customer first” company, the Customer Support division is critical to hoichoi. This team comprises of enthusiastic, passionate, fun-loving, and highly communicative individuals who continuously work towards ensuring a great experience for hoichoi users at all times.
This is a high commitment role and you will fit right in if you believe in delivering the best of service experience and are passionate about entertainment.
Job Role:
· Answer user communication/queries via emails live chats, and calls
· Ensure minimum turnaround time for resolving user queries & complaints
· Deliver best in class service in the friendliest and timely manner
· Suggest process & product improvements based on user feedback
· Assist the team in reporting & analysis
Qualifications
· 2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background
· Excellent proficiency in Tamil, Malayam, and English
· Critical thinking and problem-solving skills
· An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support
Job Type: Full-time

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Job Requirements:
- 4+ Years of proven work experience as a WordPress developer.
- Good experience in building custom WordPress themes, custom plugins and configuring content using custom fields.
- Extensive experience in HTML5, CSS3, JavaScript, and PHP.
- Experience using CSS Grid, CSS Flexbox
- Good Communication skills
Job Responsibilities:
-
Building the website front-end and back-end from scratch without using any page builders.
- Creating easy to use, intuitive, well-structured backend for content management.
- Writing SEO friendly, high performant code.
- Configuring server environments such as LEMP.
- Helping formulate an effective, responsive design and turning it into a working
Good written as well as spoken communication.
Data Scientist-
We are looking for an experienced Data Scientists to join our engineering team and
help us enhance our mobile application with data. In this role, we're looking for
people who are passionate about developing ML/AI in various domains that solves
enterprise problems. We are keen on hiring someone who loves working in fast paced start-up environment and looking to solve some challenging engineering
problems.
As one of the earliest members in engineering, you will have the flexibility to design
the models and architecture from ground up. As any early-stage start-up, we expect
you to be comfortable wearing various hats, and be proactive contributor in building
something truly remarkable.
Responsibilities
Researches, develops and maintains machine learning and statistical models for
business requirements
Work across the spectrum of statistical modelling including supervised,
unsupervised, & deep learning techniques to apply the right level of solution to
the right problem Coordinate with different functional teams to monitor outcomes and refine/
improve the machine learning models Implements models to uncover patterns and predictions creating business value and innovation
Identify unexplored data opportunities for the business to unlock and maximize
the potential of digital data within the organization
Develop NLP concepts and algorithms to classify and summarize structured/unstructured text data
Qualifications
3+ years of experience solving complex business problems using machine
learning.
Fluency in programming languages such as Python, NLP and Bert, is a must
Strong analytical and critical thinking skills
Experience in building production quality models using state-of-the-art technologies
Familiarity with databases like MySQL, Oracle, SQL Server, NoSQL, etc. is
desirable Ability to collaborate on projects and work independently when required.
Previous experience in Fintech/payments domain is a bonus
You should have Bachelor’s or Master’s degree in Computer Science, Statistics
or Mathematics or another quantitative field from a top tier Institute
Company Overview:
An 8-year-old IT Services and consulting company based in Hyderabad providing services in maximizing product value while delivering rapid incremental innovation, possessing extensive SaaS company M&A experience including 20+ closed transactions on both the buy and sell sides. They have over 100 employees and looking to grow the team.
Location: Hyderabad and Bangalore (Remote after 3 months WFO)
Budget: 25-45LPA
Position: Senior Full stack Dotnet Developer with React
Experience: 8+ years of commercial experience
Mandatory skills: C#, Asp.Net MVC and WebAPI, React, OOPs
Role: Individual Contributor
Interview Process:
Offline Tech Test
Customer technical Round
CTO Discussion
Data Research Associate
Location: Noida Sector 62 (Work From Office - WFO , 5 days in a week)
Employment Type: Full-time
Candidates who have completed their Internship in same domain are also welcomed
Job Description:
We are seeking a highly motivated Data Research Associate to join our team at our Noida Sector 62 office. The ideal candidate will be responsible for gathering and analyzing data, primarily from LinkedIn, to support various business initiatives. This role offers a unique opportunity for interns to learn and contribute to our data research efforts.
Key Responsibilities:
- Conduct in-depth research on individuals, companies, and industries through various online sources, with a primary focus on LinkedIn.
- Utilize Boolean search techniques and advanced search operators to identify and compile data on target audiences.
- Optimize LinkedIn profiles to enhance the visibility and branding of team members and the organization.
- Create and execute data collection strategies that align with our business objectives.
- Analyze and interpret data to provide actionable insights and recommendations.
- Collaborate with the marketing and sales teams to support lead generation efforts.
- Maintain accurate records of collected data and ensure data security and privacy compliance.
- Participate in LinkedIn networking events, webinars, and groups to expand the organization's professional network.
- Assist in CRM integration to facilitate relationship management and lead tracking.
Qualifications:
- Bachelor's degree in a relevant field (in-progress or completed) is preferred.
- Strong knowledge of LinkedIn and its features.
- Proficient in using Boolean search techniques for research.
- Excellent communication and interpersonal skills.
- Detail-oriented and able to maintain data accuracy.
- Strong analytical and problem-solving skills.
- Ability to adapt to changes and learn new LinkedIn features.
- Multilingual skills (a plus).
At BrainAlive, we develop next-generation BCI technologies that transform how humans use biosignals. We build devices and systems that allow you to develop a crisp, conscious understanding of your physiology, especially relating to your cognitive and emotional abilities. With a mission is to become the innovation leader in the area of Brain-Computer Interface (BCI), we are building our reputation as the industrial powerhouse in BCI applications in the education and healthcare space.
Role - Embedded Firmware Engineer – II (Brain-Computer Interface)
As an Embedded Firmware Engineer at BrainAlive, you will have the opportunity to pioneer, develop and build out our footprint in consumer hardware. You will build and launch smart BCI wearables and other related products in line with BrainAlive's ambitious and visionary objectives. Your primary focus will be to enhance the efficiency, stability and scalability of hardware system resources. We need you to be versatile, display leadership qualities and be enthusiastic to take on new problems as we continue to push technology forward.
- Develop codes for utilising various hardware and capabilities built into a microcontroller, such as ADCs, timers, RTCs, power-saving and sleep modes, etc
- Perform debugging and provide technical support to the service team
- Participate in requirements analysis and collaborate with internal teams to produce firmware design and architecture
- Revise, update, refactor and debug code
- Drive peer reviews and peer testing across different modules developed
- Develop documentation throughout the product development life cycle
- Serve as an expert on applications and provide technical support
Required Qualification
- Bachelor Degree in Electronics / Electrical Engineering or Computer Science or related field
- 3+ years of experience in Microcontroller programming
- Experience in developing codes for the effective functioning of communication protocols such as UART, SPI, I2C, etc.
- Experience with hardware debugging tools and interface like JTAG, SWD
- Experience with BLE and USB protocols
- Highly experienced in developing and debugging in embedded C/C++, RTOS
- Product development experience with 32-Bit STM ARM Microcontroller Architectures
- Familiarity with source control management software (SVN, Git)
Preferred Qualification
- Experience at handling huge codebases and designing of multi-layered architectures
- Experience in optimisation of Microcontroller codes for specific goals like power efficiency, very low response times, memory space optimisations.
- Deep understanding of microcontroller's architecture and its working
- Experience in prototype bring-up and debugging, functional verification and manufacturing support
- Prior Brain-Computer Interface Device development experience
- Excellent troubleshooting and communication skills
Job Description:-
- Php Developer Skills Required.
- Good working knowledge on Core PHP.
- Strong knowledge of MVC Framework and knowledge of Laravel.
- Good working knowledge of JavaScript & JS frameworks, preferably jQuery.
- Strong knowledge of MySQL databases & OOPS concepts.
- Strong knowledge of ORM and query builder.
- Knowledge of queue scheduling and task scheduling.
- Strong knowledge of Artisan commands.
- Hands on experience of service providers and create new service providers in the application when needed.
- Integration of user-facing elements developed by front-end developers.
- Build efficient, testable, and reusable modules.
- Solve complex performance problems and architectural challenges.
- Write well designed, testable, efficient code by using best software development practices.
- Integrate data from various back-end services and databases.
- Create and maintain software documentation.
- Knowledge of Rest APIs.
- Knowledge of the payment gateway integration (PayPal, PayUMoney, CC Avenue etc.)
- Good knowledge of wallet integration (Paytm, Phone-Pe, Amazon) etc.
- Proficient understanding of code versioning tools, such as Git is mandatory.
- Ability to debug the code and resolve the issues.
Key Responsibilities:-
- Build reusable code and libraries for future use.
- Participate in the full lifecycle of the projects.
- Optimize application for maximum speed and scalability.
- Ability to work independently and within a team environment.
- Assist in troubleshooting any production issues.
- Working within an existing code base and also writing code from scratch.
- Good team player -collaborate with other team members and stakeholders.
- Commitment to meet corporate goals and tight deadlines.
Key Skills:- HTML, CSS, Bootstrap, jQuery, JavaScript, PHP, Core PHP, knowledge of MVC framework, database, MySQL, Laravel Framework, Rest APIs, 3rd party tool integration, OOPs programing concept.
Experience:- 3+ Years’ experience.
Education Qualification:- B.E./B.Tech. /MCA or equivalent in computer science or a related field.










