Customer Support Executive

Qualification - Semi Qualified CS

• Experience 1 to 2 years
• Must Have Experience - Worked in CS firm and having all ROC work Experience
• Shift timing 10am to 6:30pm
• Week off Sunday fixed + 4th Saturday off

Job Description:

• Online Applications for FASSAI License, PAN & TAN, Import Export Code, Shop Establishment license, MSME Registration, professional tax Registration, Startup Registration.
• Preparation and drafting of various resolutions, minutes, explanatory statements, notice, agenda and supplementary papers for consideration of board.
• Increasing the Authorized Share Capital of the company, making alterations of Memorandum & Articles of companies, Increasing Paid up Share Capital of company by making Right Issue, Private Placement, Bonus issue.
• Appointment and Resignation of Directors, Key Managerial Personnel and Auditors.
• Registration, Modification & Satisfaction of Charges and their filing with the Registrar of companies.

Job Description:

1. Design, implement and deliver custom solutions using the existing robotics framework.
2. Debug issues, do root-cause analysis and apply fixes.
3. Design and implement tools to facilitate application development and testing.
4. Participate in architectural improvements.
5. Work with team members in deployment and field testing.

Requirements:

1. Bachelor Degree / Masters in Engineering (ECE or CSE preferred)
2. Work experience of 10+ years in software programming.
3. Proficiency in Python programming for Linux based systems.
4. Full understanding of software engineering.
5. Basic Knowledge of Robot Operating System(ROS) is a plus.
6. Good understanding of the algorithms and control loops.
7. Working knowledge of Git: creating, merging branches, cherry-picking commits, examining the diff between two hashes. Advanced Git usage is a plus.
8. Knowledge of video streaming from edge devices is a plus.
9. Thrive in a fast-paced environment and have the ability to own the project’s tasks end-to-end with minimum hand-holding
10. Learn and adapt new technologies & skills. Work on projects independently with timely delivery & defect free approach.

We are looking for a Full Stack developer who is dedicated to his craft, writes code that is proud of and can hit the ground running. We need you to write beautiful code to a high standard, in a timely and scalable way that improves the code-base of our products in meaningful ways. You will be a part of a creative team that is responsible for all aspects of the ongoing software development from the initial specification, to developing, testing and launching. What do we need? You will be responsible for managing backend architecture. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring performance and responsiveness to requests from the web or mobile app. A basic understanding of front-end technologies

Required Skills:

• Strong organizational and project management skills.
• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
• Proficiency with JavaScript frameworks such as Angular 4+
• Proficiency with spring boot, hibernate, data JPA.
• Familiarity with Docker and Microservices
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to detail.

Mandatory Skills:

• Spring Boot
• Hibernate
• Data JPA
• Angular 4+
• HTML
• CSS

Who you are:

We are looking for experienced / energetic Demo Jockey (s) who can represent the 500apps brand well and engage our prospective customers in partnership with the sales team in meaningful ways for customers as well as 500apps.. Ideal candidates will share our passion to learn and master the apps to make customers appreciate 500apps in their situation / context. The successful candidate will be business savvy, detail oriented and be able to build effective demo’s to suit a prospective customer's use case. She / he would have had relevant experience in a SaaS / Product based company.

What you will be doing (responsibilities):

1. Work as part of the Sales POD in a matrixed environment to close deals.

2. Pull together effective demo’s using necessary apps for desired outcomes.

3. Keep an eye on the Sales pipeline and build / customize demo’s as needed prior to client meetings in partnership with the sales team.

4. Gather feedback from Customers post demonstration and provide the same to the Product team for potential enhancements / tweaks to fit into the customer's environment.

5. Be available / flex for demo’s as per shift / region assigned.

6. Build and maintain a repository of ready to use Demo’s for most frequent use cases.

7. Create and submit necessary reports.

8. Be the product champion / evangelist for 500apps.com

9. Stay on top of updates in current apps and new apps being launched - explore new app combinations for enhanced results.

Skills, Qualifications, Requirements:

• Clear and articulate communicator in English language to be able to effectively engage International customers.
• Ability to learn and apply apps in a stand alone fashion as well as in combination with other apps to deliver enhanced results for Customer use cases.
• Ideal candidate has a broad understanding of industries, domains, functions and disciplines to be able to effectively and quickly apply the apps in appropriate scenarios.
• You will ideally have a combination of both Product (Computer Sciences) and Business education and experience.
• At least 3 years of relevant experience as Demo Specialist or Onboarding Specialist in a B2B setting.
• Should be able to work effectively in a Matrixed environment - working closely with Sales and Customer Success Teams.

• Ability to learn and adapt fast.