Overview:
Being a “customer first” company, the Customer Support division is critical to hoichoi. This team comprises of enthusiastic, passionate, fun-loving, and highly communicative individuals who continuously work towards ensuring a great experience for hoichoi users at all times.
This is a high commitment role and you will fit right in if you believe in delivering the best of service experience and are passionate about entertainment.
Job Role:
· Answer user communication/queries via emails live chats, and calls
· Ensure minimum turnaround time for resolving user queries & complaints
· Deliver best in class service in the friendliest and timely manner
· Suggest process & product improvements based on user feedback
· Assist the team in reporting & analysis
Qualifications
· 2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background
· Excellent proficiency in Tamil, Malayam, and English
· Critical thinking and problem-solving skills
· An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support
Job Type: Full-time

About hoichoi tv
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- Back office administration and support personnel
- Good organizational skills
- These tasks may include, proofreading, providing support service to the team, data entry
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Enterprise Minds, with core focus on engineering products, automation and intelligence, partners customers on the trajectory towards increasing outcomes, relevance, and growth.
Harnessing the power of Data and the forces that define AI, Machine Learning and Data Science, we believe in institutionalizing go-to-market models and not just explore possibilities.
We believe in a customer-centric ethic without and people-centric paradigm within. With a strong sense of community, ownership, and collaboration our people work in a spirit of co-creation, co-innovation and co-development to engineer next-generation software products with the help of accelerators.
Through Communities we connect and attract talent that shares skills and expertise. Through Innovation Labs and global design studios we deliver creative solutions.
We create vertical isolated pods which has narrow but deep focus. We also create horizontal pods to collaborate and deliver sustainable outcomes.
We follow Agile methodologies to fail fast and deliver scalable and modular solutions. We constantly self-asses and realign to work with each customer in the most impactful manner.
Pre-requisites for the Role
1.Job ID-EMSP0120PS
- Primary skill:
- Splunk Development and Administration
- Secondary skill:
Python, Splunk DB connect, Visual Studio (C#), BitBucket, Kafka, Devops tools.
- 4. Years of Experience: 5-8 Years
- Location:(Hybrid Model)-Pune
- Position-1
- Budget- - 5-6 years (Max up to 17 LPA) and 6-8 Years (Max up to 22 LPA)
- NP- Immediate
Primary Role & Responsibility:
As a software engineer, your daily work involves technically challenging applications and projects where your code makes a direct contribution to the further development and upkeep of our software suite and to its application in projects.
You should be able to create Splunk dashboards, apps and should have good understanding of source interfaces for Splunk.
You should have idea of onboarding of data from different sources like JSON, XML, syslog, errorlog files.
As a software engineer, we expect much more from you than just the ability to design and develop good software. We find it important that you possess an inherent drive to get the best out of yourself every day, that you are inquisitive and that you are not intimidated by situations which require you to branch off from the beaten track. You work together with colleagues in a SCRUM team. In addition, you have regular contact with other software teams, software architects, testers and end users. Good communication skills are therefore extremely important, as well as the ability to think pro-actively and suggest possible improvements. This gives you every opportunity to contribute your personal input and grow and develop within the department.
The often complex functionality of the software includes business logic, controls for logistical transport, communication with external computer systems, reporting, data analysis and simulation. This functionality is spread across various components. You design, program and test the software based on a design concept and a set of requirements. In some cases, you will have to personally formulate these requirements together with the (end) users and / or internal stakeholders. Learn more about the Software modular stack
Desired Profile & Experience: Knowledge of Kafka and experience with Java
- Splunk Architecture, on-premise and cloud based deployment.
- IoT edge.
- Analytical skills and capabilities to understand how raw (unstructured) data needs to be transformed into processed information.
Responsibilities:
.Create exclusive distributors, super stockiest & business associates and guide, and coordinate them to achieve the target for the company towards the business growth.
.Make a strategic marketing plan for the sales team working under his jurisdiction.
.Observe all the stock reports, inventory, product orders, re-order etc.
Requirements:
.Bachelor's degree in business, marketing or a related field.
.Experience in sales, marketing or related field.
.Strong communication skills and excellent organizational skills.
.Proficient in Word, Excel, Outlook, and Powerpoint.

Sr. Android Developer
It is a digital consultancy that partners with the world's leading brands to design and deliver compelling digital products and services for their customers. It is a digital engagement provider for more than 200 of the world’s leading brands. We are a collective of consultants, designers, developers, cloud advisors, and data scientists - spread across 3 continents and 9 offices - who create compelling digital experiences to help clients show they care to the people who matter most - their consumers, patients, and employees.
We are seeking a Senior Android Developer with demonstrated experience designing and implementing enterprise scale mobile solutions. The ideal candidate will bring both strategic vision and solid execution skills to create native applications for mobile devices.
Responsibilities:
- Design and develop native mobile applications for Android
- Integrate mobile apps with RESTful web services
- Work with UX Designers, Mobile Architects and other Developers to build enterprise mobile solutions
- Work as part of an agile team on leading edge technologies
Skills and Experience:
- 5+ years experience developing applications software
- Excellent working knowledge of an objective oriented language (Java, C++, Objective-C, C#, or similar) - including 2+ years Java
- Android, Android Jetpack, Kotlin, Java, coroutines, MVVM, MVP, Pro-Guard, test cases, unit cases, Agile, Git, App Security
- Demonstrated expertise with the Android SDK
- Experience using RESTful APIs to integrate mobile applications to server side systems.
- Good understanding of software development best practices
- Experience working in an agile environment
- Working knowledge of SCM with strong emphasis on Git and proper Git Flow
- Must reference at least one application you developed that is available today.
- Knowledge of Hybrid technologies like : ReactNative, Ionic will be plus point.
Qualifications:
- Bachelor in Computer Science or equivalent work experience
- Good communicator and team player with strong organizational skills
- Ability to be proactive, find solutions and meet deadlines
- A good sense of humor and a passion for technology

- Selecting the tech stack, programming language, and framework
- Working on Solution architecture, and software development.
- Improving and optimizing the application architecture
- Developing APIs
- Handling Application management, including ongoing support, bug fixes, patches, minimal enhancements code refactoring, etc., maintaining infrastructure (3 rd party hosting/ servers, storage, memory, etc.)
- Managing Network security, data security
- Designing and developing databases and applications that pool, extracting and analysing large amounts of data to provide management with insights on the overall performance of the organization as well as information on markets and competitors.
- Creating dashboards and developing data collection methods.
- Debugging and QA
- Managing vendor relationships
- Managing third-party services used in the application
- Building a deployment pipeline to deliver updates safely and regularly.
- Planning software releases, Managing releases (safe and downtime-proof), tags, and versions, software releases
What you need to have:
- B. Tech in Computer Science or an MCA from a good college
- Minimum 5 years of experience
- Preferably based in Gurgaon. If not, relocation would be required since a lot of hustling and discussions will require physical meetings with the Founders.
- Should know the ins and outs of the software development life cycle
- Experience of designing, architecture, coding, testing, debugging and documenting for both front end and back end applications
- Must have knowledge about development technology like PHP, jQuery, Java script,
HTML, CSS3, JSON, XML, Bootstrap. Third party plugins, Android studio, etc. - Must have knowledge of frameworks such as Laravel, Cake
- Good knowledge of databases (MySQL), version control tools like GitHub, etc.
- 4 to 6 years plus experience in having implemented Hybris Commerce Solution.
- Working experience in Java, Spring, and Hibernate is a must
- Working experience of customizing Hybris Accelerators
- Proficient in Hybris core concepts and commerce concepts including, but not limited to, Hybris PCM Data Modeling, Endeca/SOLR, WCMS/ Customer Experience Manager, Cockpits, Cron jobs, internationalization, personalization, security concepts, and REST.
- Proficient in the catalog, order management, promotions, B2B commerce.
- Should have experience in handling multi/Omni-channel architecture through related Hybris Channel management modules.
- Good understanding of integration patterns/methodologies of Hybris with Organic SEO Search, Faceted Search, and Commerce Search.
- Should have exposure on the continuous integration build tools and code quality tools
- Working experience of Integration with external services such as payment gateways, Order management solution using Web services such as REST and SOAP
- Working experience of SOLR Search Engine is a plus

Job description
We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application.
Responsibilities:
Have the passion and experience for building responsive, elegant and engaging experiences with future friendly web technologies
Integration of user-facing elements developed by front-end developers with server side logic
Writing reusable, testable, and efficient code with proper documentation
Design and implementation of low-latency, high-availability, and performance applications
Implementation of security and data protection
Integration of data storage solutions
Continually keep yourself and your design team updated with the latest changes in your industry’s standards
Requirements
1+ years Experience
Strong proficiency with JavaScript
Knowledge of Node.js, Express.js and other frameworks required to create a scalable and effective application
Understanding the nature of asynchronous programming and its quirks and workarounds
Good understanding of basics of SQL and/or NoSQL databases
Very strong understanding of working with at least one SQL or NoSQL database in node js(Without ORM preferably)
Understanding of commonly used node modules
Good understanding of server-side templating languages
Good understanding of server-side CSS pre-processors such as SASS, LESS, etc.
Basic understanding of front-end technologies, such as HTML5, and CSS3
Understanding accessibility and security compliance
User authentication and authorization between multiple systems, servers, and environments using OpenID, OAuth2.0, etc.
Creating secure and scalable APIs using standards like REST API, GraphQL, etc.
Integration of multiple data sources and databases into one system
Understanding fundamental design principles behind a scalable application
Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimising output to match the specific platform
Creating database schemes that represent and support business processes
Implementing automated testing platforms and unit tests
Proficient understanding of code versioning tools, such as GIT Critical thinker and problem-solving skills Team player Good time-management skills Great interpersonal and communication skills.


Job Description
An iOS developer is responsible for developing applications for mobile devices powered by Apple’s
iOS operating system. They must also have a strong understanding of the patterns and practices
that revolve around the iOS platform.
Responsibilities
1. Design and build advanced applications for the iOS platform
2. Collaborate with cross-functional teams to define, design, and ship new features.
3. Unit-test code for robustness, including edge cases, usability, and general reliability.
4. Work on bug fixing and improving application performance.
5. Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
Skills & Qualifications
1. Experience working with iOS frameworks such as Cocoa Touch, Firebase, Alamofire
2. Degree in Computer Science, Engineering or a related subject
3. Proven working experience in software development
4. Working experience in iOS development
5. Have published one or more iOS apps in the app store
6. Must have knowledge of Swift & Objective C
7. Experience with third-party libraries and APIs
8. Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
9. Solid understanding of the full mobile development life cycle.
Experience Requirement
We are looking for the candidates with 3+ years of experience
Requirements:
- Overall experience in the field of Information risk and security related initiatives/ projects.
- Experience in the areas of Infrastructure Security Audit, IT Security, Vulnerability Assessment, Risk Assessment, Web Application Security, Network Security Review, Network Architecture Review, Mobile Application Security Testing, Configuration Review, Source Code Review, Wireless Pentest, Process Review etc.
- Ability to understand business concepts and integrate business risk elements into security operations.
- Experience in conducting VAPT.
- Experience with web application vulnerability scanning tools (e.g., IBM AppScan, HP Web inspect, Acunetix, NTO Spider, BurpSuite Pro).
- Strong ethics and understanding of ethics in business and information security.
- Should have exposure to Code review, Network VA/PT and App VA/PT work.
- Understanding and familiarity with common code review methods and standards.
- Experience with code scanning toolsets such as Fortify and Ounce.
- Understanding of HTTP and web programming.
- Knowledge of OWASP tools and methodologies, common security requirements within ASP.NET application, standard SDLC practices.
- Knowledge of Network Security technology in areas of Firewall, IPS, VPN, Gateway security solutions (proxy, web filtering).
- In-depth understanding on Common Vulnerability Exposure (CVE)/ Cert advisory database.

