Software QA Engineer (Automation and Manual)

Role

This position provides technical support to end users across a variety of IT-related issues. The role involves identifying, researching, troubleshooting, and resolving technical problems related to computer systems, software, and hardware.

The position responds to support requests received via telephone, email, and other channels, while documenting, tracking, and monitoring issues to ensure timely resolution and adherence to Service Level Agreements (SLAs).

Essential Duties and Responsibilities

• Provide technical assistance and support for incoming queries, calls, and issues related to computer systems, software, and hardware.
• Identify, diagnose, and troubleshoot technical issues and problems.
• Categorize, record, and manage reported queries and provide appropriate solutions.
• Assist users with problem identification and resolution.
• Advise users on the appropriate course of action for reported issues.
• Monitor incidents and service requests from initial reporting through final resolution.
• Escalate unresolved or complex problems to the appropriate level of support when required.
• Provide basic online security guidance and technical support to end users.
• Manage one or more customer service/support functions as assigned.
• Act as a primary point of contact for service users and customers reporting issues or requesting information, access, or other IT services.
• Receive and handle service requests in accordance with established procedures.
• Promptly assign and route support calls and tickets to the appropriate teams.
• Log incidents and service requests and maintain accurate and relevant records.
• Maintain detailed technical documentation within Help Desk tickets, including troubleshooting steps, actions taken, and resolutions.
• Identify and classify incident types and service interruptions.
• Record incidents and categorize them based on symptoms, root causes, and resolutions.
• Support day-to-day operational requirements during changes while minimizing service disruptions.
• Ensure support activities remain aligned with applicable SLAs, IT service management processes, and information security requirements.
• Maintain a typing speed of at least 45 WPM.
• Perform basic hardware and software troubleshooting.
• Demonstrate a good understanding of current operating system functionality.
• Possess a basic understanding of computer hardware.
• Demonstrate proficiency with Microsoft products and applications.
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Skills & Qualifications

Technical Skills

• Good understanding of IT Service Desk and technical support processes.
• Knowledge of ITIL processes and best practices.
• Hands-on experience with ServiceNow or similar IT service management/ticketing tools.
• Working knowledge of Active Directory.
• Experience with Microsoft Office 365.
• Knowledge of account provisioning and account creation.
• Basic understanding of computer hardware and peripherals.
• Basic knowledge of Microsoft Teams and Outlook.
• Good understanding of Windows operating systems and common desktop applications.

Professional Skills

• Excellent verbal and written communication skills.
• Strong customer service and customer-handling skills.
• Ability to diagnose problems and provide effective solutions.
• Strong troubleshooting and problem-solving skills.
• Ability to prioritize and manage multiple incidents and service requests.
• Ability to follow established IT Service Desk procedures and guidelines.
• Ability to work effectively in a team-oriented environment.
• Strong attention to detail and accurate documentation skills.

Experience

• 1–3 years of experience in an IT Service Desk, Help Desk, Technical Support, or similar role.

Educational Qualifications

• B.Tech / B.E. in Computer Science, Information Technology, or a related field; or
• Bachelor of Computer Applications (BCA); or
• B.Sc. in Computer Science / Information Technology or a related field.

Additional Requirements

• Adherence to company IT Service Desk (ITSD) policies, procedures, and guidelines.
• Commitment to maintaining information security and confidentiality.
• Ability to meet defined service levels and provide timely support to end users.

Key Responsibilities

• Develop, test, and maintain applications using .Net/C# and Azure technologies.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automation.

Job Description:

Minimum 6+ years of experience building global enterprise level systems

Extensive experience developing complex distributed event-based microservices using C#/.Net Core

Knowledge with containerisation (Docker, Kubernetes)

Experience with cloud platforms (Azure, AWS)

Exposure with distributed messaging / streaming platforms (Apache Kafka)

Involvement building CI/CD pipelines (ideally Azure DevOps)

Excellent knowledge of Relational Databases SQL and No-SQL databases

Sr. Paid Marketing Analyst

Full-time | On-site | 3+ years​ | Pune, Maharashtra​

Or apply via: https://www.gomogroup.com/en/career/

WHY CHOOSE GO MO?

We are an award-winning international digital pull-marketing firm and one of Europe’s fastest growing digital marketing agencies. You will receive:

• Extensive Growth Opportunities
• International Exposure
• Training Programs
• Mentorship

OUR OFFERINGS

• Pull Marketing (SEO)
• Google Ads
• Web Development
• UI / UX Design
• Demand Generation

Our client portfolio includes 100+ leading European companies

OUR OFFICES: WeWork Raheja Woods, Kalyani Nagar

_________________________________________________________

SCOPE OF WORK:

Research and Analysis:

• Stay ahead of platform updates and trends; integrate innovations into strategy
• Drive keyword strategy and restructure accounts to unlock scalable growth
• Lead cross-channel campaign optimization using platforms like Google Ads, Bing Ads, and GA4 to improve ROI
• Analyze and interpret conversion and attribution data to deriveactionable strategic insights
• Ability to create strategies and budget forecasts

Communication:

• Coordinate with team Sweden on project performance, timelines and results to design growth-driven strategies
• Partner with internal teams to address performance challenges
• Deliver projects on time, meeting weekly and monthly deadlines

Strategy & Execution:

• Lead paid media initiatives to drive conversions and revenue using omnichannel strategies, capitalizing on AI for optimization
• Optimize campaigns on platforms like Google Ads, Bing Ads, and LinkedIn Ads
• Take ownership of campaigns end-to-end to ensure KPIs and Goals are met
• Continuously refine team processes and automate repetitive tasks to drive efficiency and scalability

Reporting

• Create performance reports using Google Slides/other dashboards, and review them with clients
• Present key strategies and insights to Client Success Managers and clients
• Consider key performance metrics such as CPC, CTR, CPA, & ROAS for creating and conveying detailed inferences in monthly, quarterly & yearly reports

__________________________________________________________________________________

MANDATORY REQUIREMENTS

• Minimum 2 experience hands on experience with Google Ads
• Strong domain expertise in paid media, including strategy, execution, and analytics
• Skilled in leveraging AI tools (e.g., ChatGPT, Gemini, Claude) to enhance campaign efficiency and decision-making
• Strong analytical skills with advanced proficiency in Excel or Google Sheets for data analysis and performance tracking
• Excellent written and verbal communication skills in English
• Bachelor's degree in any field; a Master’s degree is a plus

HANDS ON EXPERIENCE

• Google Ads, LinkedIn Ads, Bing/Microsoft Ads
• Google Tag Manager (GTM), GA4, Looker Studio
• Strong understanding of performance marketing principles, bidding
• strategies, and attribution models
• Proven track record in driving successful PPC and paid search campaigns
• Experience in dealing directly with clients
• Effective communication and reporting skills
• Good experience in managing medium to large-sized budgets
• Strong analytical skills and should be good with numbers
• Should have a data driven approach to work

PREFERRED ATTRIBUTES

• Experience in LinkedIn Ads
• Proven track record in driving successful Performance Campaigns utilizing AI tools like ChatGPT
• Certifications in digital marketing tools like GA4, Google Ads, Meta Ads, etc
• Residing in/ willing to relocate to Pune
• Experience with delivery management or people management

Job Types: Full-time, Permanent

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Experience:

• Google Ads: 2 years (Required)

Location:

• Kalyani Nagar, Pune, Maharashtra (Preferred)

Work Location: In person

Experience: 0–2 Years (Freshers Welcome)

Location: Hyderabad

Industry: Logistics Technology | Freight Management | Supply Chain Software

Employment Type: Full-Time

Languages: English & Hindi (Mandatory)

About Us

We are a logistics technology company offering innovative freight management software that helps shipping companies, freight forwarders, and logistics providers streamline their operations. Our solutions cover freight forwarding, customs compliance, shipment tracking, rate management, and end-to-end supply chain visibility. We are expanding rapidly and looking for energetic individuals to fuel our sales pipeline.

Role Overview

As a Lead Generation Executive for Freight Software Sales, you will reach out to logistics companies, freight forwarders, shipping lines, and supply chain businesses to introduce our software solutions. Your role is to generate interest, explain how our product solves their operational challenges, and book meetings for the sales team. This is a great entry point for freshers or early-career professionals passionate about logistics technology and B2B sales.

Key Responsibilities

Prospecting & Outreach

•      Identify and research target companies in the logistics and freight industry – freight forwarders, 3PLs, shipping companies, customs brokers, exporters/importers.

•      Build prospect lists using LinkedIn, industry directories, and databases.

•      Conduct outbound cold calls and LinkedIn outreach to introduce our freight software solutions.

•      Send personalized emails highlighting how our software can improve their freight operations.

Product/Solution Communication

•      Learn and understand our freight software features – shipment management, documentation, customs filing, tracking, analytics, and integrations.

•      Explain the product benefits clearly to prospects in English and Hindi, tailoring the conversation to their specific pain points (e.g., manual processes, visibility gaps, compliance challenges).

•      Address initial questions and objections confidently.

Appointment Setting & Lead Nurturing

•      Qualify leads by understanding their current systems, pain points, and interest level.

•      Book product demos and sales meetings for senior sales executives.

•      Maintain regular follow-up to keep leads warm and move them through the funnel.

CRM & Reporting

•      Log all prospect interactions accurately in CRM (HubSpot/Zoho/Salesforce).

•      Report daily/weekly metrics: number of calls, emails, LinkedIn messages, and meetings scheduled.

What You Bring

•      0–2 years of experience in lead generation, tele-sales, or business development (freshers with excellent communication are welcome).

•      Fluency in English and Hindi – both spoken and written.

•      Interest in logistics, supply chain, or freight industry (prior exposure is a plus but not mandatory).

•      Ability to understand and articulate software features in simple, benefit-driven language.

•      Self-motivated, persistent, and comfortable with cold outreach.

•      Good organizational skills and attention to detail.

•      Basic computer skills; willingness to learn CRM and sales tools.

Nice to Have

•      Background in logistics, shipping, or freight forwarding operations.

•      Experience using LinkedIn Sales Navigator or prospecting databases.

•      Familiarity with freight industry terminology (Bill of Lading, customs clearance, FCL/LCL, etc.).

Why Join Us?

•      Enter the fast-growing logistics technology space with strong industry demand.

•      Comprehensive product training and on-the-job mentorship.

•      Performance-based incentives and clear growth trajectory.

•      Opportunity to grow into senior sales, key account management, or product roles.

•      Collaborative work culture with exposure to global logistics markets.

Blue Owls Solutions is looking for a mid-level Azure Data Engineer with approximately 4 years of hands-on experience to join our growing data team. In this role, you will design, build, and maintain scalable data pipelines and architectures that power business-critical analytics and reporting. You'll work closely with cross-functional teams to transform raw data into reliable, high-quality datasets that drive decision-making across the organization.

Required Skills

• 4+ years of professional experience as a Data Engineer or in a similar data-focused role
• Strong proficiency in SQL for data manipulation, querying, and performance optimization
• Hands-on experience with PySpark for large-scale data processing and transformation
• Solid working knowledge of the Microsoft Azure ecosystem (Azure Data Factory, Azure Data Lake, Azure Synapse, etc.)
• Experience with Microsoft Fabric for end-to-end data analytics workflows
• Ability to design and implement robust data architectures including data warehouses, lakehouses, and ETL/ELT frameworks
• Strong coding and scripting skills with Python
• Proven problem-solving ability with a knack for debugging complex data issues and optimizing pipeline performance
• Understanding of data modeling concepts, dimensional modeling, and data governance best practices

Interview Process

• Take-Home Assessment
• 60-Minute Technical Interview
• Culture Fit Round

Preferred Skills & Certifications

• Microsoft Certified: Fabric Analytics Engineer Associate (DP-600)
• Microsoft Certified: Fabric Data Engineer Associate (DP-700)
• Experience with CI/CD practices for data pipelines
• Familiarity with version control systems such as Git
• Exposure to real-time streaming data solutions
• Experience working in Agile or Scrum environments
• Strong communication skills with the ability to translate technical concepts for non-technical stakeholders

What We Offer

• Competitive salary and performance-based bonuses
• Flexible hybrid options
• Opportunities for professional development, training, and certification sponsorship
• A collaborative, innovation-driven team culture
• Paid time off and company holidays

Candidate must have atleast 10 years experience in Real Estate industry.

● Candidate should have real estate Experience across PAN India.

● Candidate should have exposure of handling New Projects of various location / Sites

● Candidate should be good in Team Handling

● In education qualification - MBA will be preferred not mandatory.

● Candidate having good connections with Brokers will be an added advantage.

What you need to have:

• 4 plus years of demonstrated track record of developing senior-level client relationships.
• Very strong understanding of Digital Analytics. Hands-on experience and deep expertise in Google Analytics, Google Adwords, and Facebook advertising.
• Strong relationship management skills.
• Excellent communication and presentation skills as well as a proven ability to develop well-positioned and thoughtful documents and presentations.
• Thorough knowledge of the principles of advertising, marketing & media with thought leadership around the dynamics of the digital and interactive space, specifically Social, Digital Media, and Search.
• Ability to use alternative analytical approaches to solve digital/interactive marketing problems.