Software Engineer and Tech Writer

About HighLevel

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Customers

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors. Scale at HighLevel: We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases. About the

Team

Currently we have millions of sales funnels, websites, attributions, forms and survey tools for lead generation. Our B2B customers use these tools to bring in the leads to the HighLevel CRM system. We are working to continuously improve the functionality of these tools to solve our customers’ business needs. In this role, you will be expected to be autonomous, guide other developers who might need technical help, collaborate with other technical teams, product, support and customer success

About the Role

● You will lead and mentor a team of engineers, fostering a culture of collaboration, innovation, and continuous improvement.

● You will architect, develop, and optimize scalable solutions using Google Cloud Platform services (or equivalent platforms like AWS), including Pub/Sub, Cloud Tasks, GKE (Kubernetes), and autoscaling mechanisms.

● You will also drive frontend development initiatives using Vue or React, focusing on performance optimization and, if applicable, module federation.

● You will design and optimize database structures and queries, focusing on MongoDB and Firestore, to ensure high performance and scalability.

● You will build and scale platform infrastructure in dynamic, fast-paced environments, ensuring reliability, security, and cost-effectiveness.

● You will collaborate with cross-functional teams to define technical requirements and deliver impactful solutions.

● You will solve complex technical problems, especially under pressure, with a methodical and analytical approach.

● You will stay updated on industry trends and best practices, integrating them into the team's workflows and architectures. Required

Qualifications

● 5+ years of experience in software engineering, with at least 1 year in a leadership role.

● Expertise in Google Cloud Platform services (or equivalent), including hands-on experience with Pub/Sub, Cloud Tasks, Kubernetes (GKE), and autoscaling strategies.

● Strong proficiency in modern frontend frameworks like Vue or React, with a deep understanding of frontend optimization techniques; knowledge of module federation is a plus.

● Advanced knowledge of databases, particularly MongoDB and Firestore, with proven experience in performance optimization.

● Demonstrated success in building and scaling platform infrastructure in high-growth or fast-paced environments.

● Strong analytical and problem-solving skills, with the ability to perform effectively under pressure.

● Comprehensive understanding of system architecture and cloud practices.

● Excellent communication and leadership skills, with a track record of mentoring and developing engineering teams.

Responsibilities:

• Design and build beautiful UI using the Angular framework
• Work closely with the UX and visual design team to build a highly engaging UI that predicts and exceeds user expectations
• Work closely with product management team to understand user needs; participate in process definition and technology selection to ensure appropriate testing of UIs
• Develop the UI using HTML5, CSS, and JavaScript to create great product experiences
• Build RESTful APIs that interface with the Cohesity backend systems
• Develop and Debug end to end from UI to the backend

Requirements:

• 3+ years of engineering experience with a proven track record of building high performance consumer web applications or services.

• good exposure in front end ui frameworks like reactjs, angular.

• thorough knowledge of html, css and javascript.

• very good analytical and problem solving skills.

• Willingness to constantly learn and if you are looking for ways to improve yourself and the processes around you.

• experience working in an agile team environment and are a self-starter, conscientious member of the team.

• passion to code, but also you’re awesome at it!

• Attention to detail

• Analytical mind and problem-solving aptitude
• Experience working with a startup will be a plus.

Responsibilities:

• Build a high-quality web application from scratch.
• Design, build and maintain efficient, reusable, and reliable code to ensure the applications' best possible performance, quality, and responsiveness
• Work as part of a team developing web applications and services using Agile development methods.
• Contribute to team and organizational improvements in process and infrastructure.
• Code, test and operate Laravel based services.
• Lead the entire web application development life cycle right from concept stage to delivery and post launch support
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
• Document the development process, architecture, and standard components
• Developing JSON, REST, and SOAP APIs/web services.

Skills Requirements

• Strong expertise in PHP programming on Laravel with deep understanding on Laravel features and libraries
• Restful API development expertise is a must
• Must be proficient in Web development technologies like HTML 5, CSS 3, Javascript, Node-JS
• Knowledge of jQuery and HTML
• Knowledge of MySQL and Query Optimization
• Knowledge of GIT
• Good written communication skills.
• You must be humble and a team player.
• Experience in handling a team and Project Management.
• Understanding of MVC design patterns
• Hands on experience with any E-commerce website.

Skills:

• .NET framework, VB, C#
• HTML 5, Bootstrap, CSS, Less .
• Communication Protocols like HTTP, TCP, WCF, Web API, Modbus.
• Databases- MS SQL Server 2008 R2, MySQL. Knowledge on Redis, MongoDB.
• Scripting language -Java-Script, jQuery, AngularJS, SignalR, Ajax.
• AWS SDK preferred, Cloud Migration., IIS, Self-hosting, window server,
• Other tools -Postman & Fiddler, Tortoise SVN, Mantis bug tracking, Redmine.

Key Strengths :

• Good debugging skills.
• A major responsibility includes planning development cycle, designing, module development, code merge, Unit / Integration testing etc.
• Highly motivated team player.
• Experience in working on multiple projects simultaneously.
• Quick learning of any new technologies.
• Capable to take independent responsibility as well as ability to contribute and be a productive team member.

Key responsibilities:

• Involved into discussion of design and development of new feature enhancement.
• Involved in integration with the IoT devices over the TCP binary protocol.
• Involved in design and development of Web API to expose the data uploaded by devices to third party applications.
• Coordinating with the testing team for fixing bugs.
• Coordinating with firmware (Embedded) team for device integration.
• End to end design and development of modules.

IIT, NIT and Top Tier-1 Institutes candidates only.
Skills

❖ At least 8 years of full-time engineering experience

❖ Proven ability to work on multiple projects at a time within a fast-paced environment with tight deadlines

❖ Expertise in Node, Javascript (ES6) and good understanding of web frontend technologies

❖ Experience developing large-scale software products, quality, monitoring and reliability

❖ Experience working with relational databases such as MySQL or Postgres

❖ Experience building REST APIs

Bonus Points

❖ Significant experience with TypeScript and Express.js

❖ Significant experience developing user interfaces with the React framework

❖ Experience with AWS

❖ Experience with Agile software development

• Design and code feature in the front-end and back-end as per the specifications provided by the Product and Design teams.
• Ship features in fast-moving agile sprints.
• Work closely with Product Design and Product Management teams to brainstorm and chalk out details of features.
• Ability to build a feature from scratch & drive it to completion

Skills Must have:

• Good understanding of Javascript and Clean architecture.
• Good understanding of asynchronous programming, callback, and closures
• Experience in developing applications that use queues like SQS, RabbitMQ, Kafka, etc
• Experience with AWS services like S3, EC2, etc
• Strong experience with Javascript frontend framework/libraries like ReactJS
• Good knowledge of CSS and its preprocessors like SASS/LESS
• Good understanding of server-side templates.
• Experience with creating cross-browser compatible web apps
• Should be Strong in MySql / Postgres database
• Stronghold in Data structure and processing JSON

Good to have

• Basic knowledge of CI, CD
• Intermediate knowledge in any cloud services(AWS, GCP)
• Familiar with testing frameworks like Mocha, Cypress

• Producing clean, efficient code based on specifications.
• Fixing and improving existing software
• Integrate software components and third-party programs
• Verify and deploy programs and systems
• Troubleshoot, debug and upgrade existing software
• Gather and evaluate user feedback
• Recommend and execute improvements
• Create technical documentation for reference and reporting

• Must have good experience on Asp.Net, MCV, C#, Java script, Jquery etc.
• Familiarity with Agile development methodologies
• Experience with software design and development in a test-driven environment
• Knowledge of coding languages (e.g. C#,VB, JavaScript) and frameworks/systems (e.g. AngularJS, Git)
• Experience with databases and Object-Relational Mapping (ORM)
• Ability to learn new languages and technologies
• Excellent communication skills