International BPO

Job Title : AI Agent / Agentic Engineer

Experience : 4+ Years

Employment Type : Contract

Role Level : Mid–Senior

Project : Leading South Africa Telecommunications Operator

Department : Data & AI Engineering

Job Overview :

We are looking for an experienced AI Agent / Agentic Engineer to design, develop, and deploy intelligent AI agents that automate business workflows and enhance data-driven decision-making.

The ideal candidate will have hands-on experience building autonomous or semi-autonomous AI systems using modern agent frameworks, integrating enterprise APIs, and deploying production-ready agentic solutions with strong safety and governance practices.

Mandatory Skills :

Python, AI Agents, LangGraph, CrewAI, AutoGen, Semantic Kernel, Multi-Agent Systems, Tool Calling, REST APIs, LLMs, RAG, Prompt Engineering, Agent Guardrails, Azure OpenAI (Preferred).

Key Responsibilities :

• Design and develop AI agents for workflow automation and business analytics.
• Build multi-step reasoning, planning, and tool-calling workflows using modern agent frameworks.
• Integrate AI agents with enterprise APIs, databases, and business applications.
• Implement agent guardrails, permission controls, human-in-the-loop workflows, and monitoring.
• Collaborate with GenAI, API, MLOps, and Data Engineering teams to deliver scalable AI solutions.
• Optimize agent performance, reliability, latency, and operational cost.
• Document AI agent capabilities, limitations, and deployment processes.

Required Skills :

• 4+ years of experience in Software Engineering or AI Engineering.
• Strong programming skills in Python.
• Hands-on experience with AI agent frameworks such as LangGraph, CrewAI, AutoGen, or Semantic Kernel.
• Experience building autonomous or semi-autonomous AI agents with multi-step reasoning and tool calling.
• Experience integrating AI solutions with REST APIs, enterprise systems, and data platforms.
• Understanding of LLMs, RAG concepts, prompt engineering, and AI agent orchestration.
• Knowledge of AI safety, guardrails, monitoring, and human-in-the-loop workflows.
• Experience deploying production-ready AI applications.

Good to Have :

• Experience with Azure OpenAI, Azure AI Foundry, or Azure AI Agent Service.
• Exposure to telecom, analytics, or enterprise AI solutions.
• Knowledge of cloud platforms, MLOps, and AI deployment best practices.

We are looking to expand our existing Python team across our offices in Surat. This position is for - Senior Software Engineer.

The requirements are as follows:

1) Familiar with the the Django REST API Framework.

2) Experience with the FAST API framework will be a plus

3) Strong grasp of basic python programming concepts ( We do ask a lot of questions on this on our interviews :) )

4) Experience with databases like MongoDB , Postgres , Elasticsearch , REDIS will be a plus

5) Experience with any ML library will be a plus.

6) Familiarity with using git , writing unit test cases for all code written and CI/CD concepts will be a plus as well.

7) Familiar with basic code patterns like MVC.

8) Grasp on basic data structures.

About the Role

We are looking for a highly accomplished Generalist Fullstack Engineer for an immediate long-term track opportunity.

This is a 90% hands-on core engineering role. If you are looking for a management or guidance-only position, this is not the right fit. We need builders who love writing high-quality code and own end-to-end features across both backend services and frontend architectures.

Job Parameters & Eligibility

• Experience Required: 5 to 10 Years (Profiles with less than 5 years will not be evaluated).
• Work Mode: Hybrid (3 days Work From Office compulsory at Koramangala, Bengaluru).
• Joining Timeline: Immediate Joiners / Candidates currently serving notice with a Last Working Day (LWD) within the next 20 days only.

Key Responsibilities

• End-to-End Delivery: Design, develop, and deploy highly performant fullstack web applications.
• Backend Mastery: Build modular, scalable, and secure microservices and RESTful/GraphQL APIs.
• Frontend Engineering: Architect clean, dynamic user interfaces ensuring highly optimized state management and reusable components.
• Infrastructure & Data: Work natively with cloud infrastructures and design optimized SQL relational database systems.

Technical Stack Requirements

Backend Depth:

• Advanced hands-on experience in Node.js (Highly Preferred), Python, Java, or Golang.
• Solid experience writing optimized queries and managing relational architectures in SQL.

Frontend Depth:

• Proven UI experience working extensively with modern libraries like React.js, Angular, or Vue.js.
• Deep knowledge of complex frontend state management patterns and structural performance optimization.

Cloud & Infrastructure:

• Robust exposure to AWS core services.
• Familiarity with Infrastructure as Code (IaC) tools like Terraform is a significant plus.

What We Avoid

• Profiles with less than 5 years of absolute engineering depth.
• Frequent job hoppers with multiple short stints.
• Developers whose frontend knowledge is restricted to basic styling rather than complete end-to-end logic/state implementation.

1. Vendor Outreach: Initiate outbound calls to vendors, introducing the e-commerce platform, and establishing or maintaining relationships.
2. Order Confirmation: Communicate with vendors to confirm orders, ensuring accurate product details, quantities, and delivery timelines.
3. Issue Resolution: Address and resolve any issues related to orders, payments, or product discrepancies by liaising between vendors and internal teams.
4. Feedback Collection: Gather feedback from vendors regarding their experiences with the e-commerce platform, identifying areas for improvement.
5. Contractual Agreements: Communicate and ensure vendors adhere to contractual agreements, including pricing, terms, and conditions.
6. Inventory Management: Coordinate with vendors to manage and update inventory information, ensuring product availability and accuracy on the platform.
7. New Vendor Onboarding: Assist in the onboarding process for new vendors, providing necessary information and documentation requirements.
8. Payment Follow-Up: Follow up on payment-related issues, ensuring timely and accurate processing of vendor payments.
9. Performance Tracking: Monitor vendor performance metrics, identifying trends and areas for improvement, and providing feedback to vendors.
10. Market Intelligence: Gather information on industry trends, competitor activities, and market conditions to provide insights for vendor management strategy.

Requirements:

1. Communication Skills: Excellent verbal communication skills, with the ability to convey information clearly and professionally.
2. Relationship Building: Strong interpersonal skills to build and maintain positive relationships with vendors.
3. Problem-Solving: Ability to identify and solve problems efficiently, especially in the context of order discrepancies or vendor-related issues.
4. Detail-Oriented: Attention to detail is crucial, particularly when confirming orders, managing inventory, and reviewing contractual agreements.
5. Negotiation Skills: Basic negotiation skills to ensure mutually beneficial terms with vendors.
6. Time Management: Efficiently manage time to handle multiple vendor interactions and tasks simultaneously.
7. Tech-Savvy: Comfortable using e-commerce platforms, CRM systems, and other tools relevant to vendor management.

Wifi Dabba provides internet infrastructure for homes & offices. We build & deploy networks that are faster and more affordable. Our full-stack approach combines hardware, software, and operations so that anyone can easily set up and run a modern network.

About the role

The Marketing team is responsible for driving Dabba's growth and brand affinity. The Marketing team works cross-functionally with sales, partnerships, product, ops, customer success, and design teams.

We are looking for someone to start and lead our editorial team. In this role, you will have the opportunity to help build out the new function, establish our editorial and content strategy across all of our owned platforms, and help drive new business and the adoption of Dabba's products and services. You will work closely with Dabba's founders and cross-functional leadership teams.

We are looking for people who are excited to work on complex problems, enjoy learning and working with others, and above all, are kind and ambitious. We are building for the long term and just getting started. We'd love your help.

You will have an impact by

Developing Dabba's editorial strategy to increase awareness and trust

Creating and maintaining editorial calendars that align with the rest of the business’s priorities, including demand generation campaigns, product launches, and SEO

Owning and maintaining Dabba's blog, resources and guides, working collaboratively with stakeholders to develop relevant and timely content

Writing, reviewing, and editing short and long-form content, including website copy, white papers, and blogs

Collaborating with our subject matter experts (product, engineering, operations teams) to develop helpful and impactful written pieces for our target audiences

Creating and driving our SEO strategy to increase top-of-funnel awareness

Define, document, and maintain our style guides and editorial guidelines

You might be a good fit if

You have 5+ years of experience in B2B content marketing

You have excellent writing and editing skills

You have a proven track record of developing engaging content that drives business results across the funnel

You have experience copyediting and developing style guides

You demonstrate strong collaboration, decision-making, and communication skills

You are results-oriented and self-motivated, able to think strategically and execute tactically

You can effectively communicate value propositions and drive initiatives across diverse audiences

You are highly resilient and remain optimistic in the face of adversity — you see the challenge as an opportunity for growth and impact

You possess strong research skills and are naturally curious — you love learning new things and are excited to teach others new concepts

You are collaborative and enjoy working on teams

You are an excellent internal communicator

You excited about building strong content programs within a company that is positioned with aggressive growth goals

You are hyper-organized about prioritizing project requests and committing to deadlines

If you are interested in joining us

We encourage you to reach out even if your experience doesn't precisely match this job description. We operate with a growth mindset and expect ourselves and our colleagues to have the capacity and desire for ongoing growth.

Tell us a little bit about yourself and why you are interested in what we are doing

Attach your resume

Include the URL to your LinkedIn

What you need to have:

• Source potential candidates and screen resumes
• Perform pre-screening calls and interviews to analyze applicants’ abilities and fit to company culture
• Coordinate and see through the entire recruitment process
• Coordinate with department heads to forecast department goals and hiring needs
• Craft and send personalized recruiting emails with current job openings to passive candidates
• Participate in tech conferences and meetups to network with IT professionals
• Monthly recruitment reports on the pipelines and satisfaction level of candidates

• Proven work experience as a Technical / Technology Recruiter
• Must be data driven, and able to track, measure and report on all parts of the recruitment funnel
• Technical expertise with an ability to understand and explain job requirements for IT roles
• Familiarity with Applicant Tracking Systems and resume databases
• Experience in Sourcing, Candidate Management

Full Stack Developer for a leading E-Commerce MNC
Job Responsibilities :

- Developing new user-facing features using React.js. 

- Building reusable components and front-end libraries for future use. 

- Translating designs and wireframes into high-quality code. Skills 

- Strong proficiency in JavaScript, ES6 and it's newer specifications 

- Thorough understanding of React.js and its core principles 

- Experience with popular React.js workflows (such as Redux) 

- Familiarity with RESTful APIs

- Experience working with preprocessing stylesheet language (LESS)

- Experience with common front-end development tools such as NPM, etc.

- Familiarity with GIT version control system. 

- Ability to understand business requirements and translate them into technical requirements