International BPO

Now Hiring: Quality Analyst – BPO Operations | Location: Gurugram (Onsite)

Job Title: Quality Analyst

Work Location: Gurugram (Onsite)

Education:

• Minimum qualification: Graduate

Experience:

• 2 to 8 years of total work experience
• Minimum 2 years of experience as a Quality Analyst in a BPO (on paper) is mandatory

Key Responsibilities

• Evaluate live and recorded calls to ensure service quality standards
• Monitor and analyze: Team performance and team strength | Call duration and Average Handling Time (AHT)
• Provide structured and actionable feedback to agents
• Conduct regular call calibration sessions
• Maintain daily/weekly audit count logs
• Ensure adherence to quality frameworks and feedback mechanisms
• Perform DIP checks and maintain accuracy of quality reports
• Prepare quality analysis reports using basic Excel

Required Skills

• Excellent verbal communication in both Hindi and English
• Strong attention to detail and process orientation
• Working knowledge of Basic Excel
• Experience in call audits, feedback processes, and DIP checks

About Trainery

Trainery is building the next-gen AI-native Talent Management Suite — integrating performance, learning, compensation, and HR operations into one unified experience for modern teams.

We’re setting up our India Development Center and looking for a proactive HR Generalist to lead HR operations, drive recruitment, and help us build a strong and engaged team.

If you’re an energetic people person who enjoys taking ownership, thrives in a fast-paced startup environment, and loves connecting great talent with great opportunities — this role is for you.

What You’ll Do

Recruitment & Talent Acquisition

Own end-to-end recruitment for the India team — from sourcing to onboarding.

Identify, attract, and engage top talent using job boards, LinkedIn, and creative sourcing strategies.

Manage candidate communication, scheduling, and offer rollouts.

HR Operations

Manage employee records, attendance, leave tracking, and payroll coordination.

Support day-to-day HR processes and ensure compliance with internal policies.

Assist with performance reviews, engagement activities, and policy updates

.

Employee Experience & Culture

Facilitate smooth onboarding and orientation for new hires.

Support employee engagement and recognition initiatives.

Act as the go-to person for employee queries and workplace support.

HR Strategy & Process

Partner with leadership to strengthen HR systems and culture at Trainery India.

Implement HR best practices and ensure a people-first approach in all initiatives.

Who You Are

Bachelor’s/MBA degree in Human Resources, Business Administration, or related field.

2+ years of HR Generalist, ideally in a startup environment.

Strong understanding of recruitment workflows and HR operations.

Excellent communication skills — you’re comfortable picking up the phone and engaging confidently.

Self-driven, organized, and able to manage multiple priorities.

Familiar with HRMS/ATS tools and digital collaboration platforms.

Why Join Trainery

Be part of an early-stage team building a high-impact HR tech product.

Take ownership and shape HR practices from the ground up.

Work closely with leadership and cross-functional teams.

Fast-paced, transparent, and growth-oriented culture.

Job Title: Sales Manager

Location: Remote

Experience Required: 2–3 Years

Industry Preference: Ed-tech or similar domains

Company Overview:

Aavyan Consulting is a growing consulting firm offering recruitment, HR solutions, and strategic partnerships across industries. We are currently seeking a qualified and motivated Sales Manager to join our team, with a focus on building and managing partnerships within the higher education ecosystem.

Position Summary:

The Sales Manager will be responsible for identifying, engaging, and managing institutional relationships with colleges and universities. The role requires a strong understanding of consultative sales, strategic outreach, and the ability to work independently in a remote setting.

Key Responsibilities:

• Develop and maintain strong relationships with key stakeholders in colleges and universities
• Identify and pursue new business opportunities within the education sector
• Present Aavyan Consulting’s services effectively, focusing on value-based selling
• Manage the entire sales cycle—from lead generation to closure
• Maintain accurate records of interactions and sales activity
• Collaborate with internal teams to align offerings with client needs
• Provide market insights and feedback to help shape strategic direction

Key Requirements:

• 2–3 years of sales or business development experience, preferably in ed-tech or related sectors
• Existing network and active connections in higher education institutions
• Excellent communication, negotiation, and interpersonal skills
• Self-driven, with the ability to manage responsibilities independently
• Strong problem-solving skills and a solution-oriented mindset

Employment Type: Full-time (Remote)

Preferred:

• Prior experience in selling online learning products, test prep solutions, upskilling platforms, or school/college partnerships
• Exposure to both B2C and B2B sales in the education segment
• Willingness to travel, if required

Job description:

We are looking for a highly motivated and experienced Category Manager to join our dynamic team at a leading pregnancy, fertility, and parenting startup. As a Category Manager, you will play a crucial role in managing and scaling the fertility/pre-conception vertical.

You will be responsible for driving growth, developing strategic initiatives, product/service design and leading cross-functional teams to achieve business objectives. The ideal candidate will have a strong background in customer roles, strategy implementation in startups, and team leadership, and possess a deep interest in both technology and healthcare.

Responsibilities:

1. Manage and Scale Fertility/Pre-conception Vertical:

a. Develop and execute strategies to drive growth in the fertility and pre-conception category.

b. Identify new opportunities and market trends to expand the product and service offerings.

2. Handling Cross-Functional Team Leadership:

a. Lead and inspire cross-functional teams to achieve common objectives related to the fertility category. b. Collaborate with various teams, such as product development, marketing, and operations, to ensure seamless execution of initiatives.

3. Stakeholder Management:

a. Communicate effectively with internal and external stakeholders to align them with category goals.

b. Stay updated with the latest technological advancements in the fertility and healthcare industry.

Softobiz Technologies is a leading organization among the IT organizations supplying its products along with the services in the form of Product development and Web-Application development.

This role requires you to travel to onsite for 3 Months

Location – Hyderabad/Mohali

Digital Solutions Architect 

Experience required: 

• Minimum of 15 years of experience in IT industry. 
• Experience Architecting, Designing Solutions across Enterprise Business Systems specifically in Digital Space to develop robust digital architectures, utilising Cloud Computing, API’s based Integration and Data Analytics. 
• Experience in performing peer review and validation of others Architecture Designs & Architecture Design Patterns. 
• Experience in requirements elicitation, technology research, exploration of business opportunities for compiling highly professional options analyses and assessing them against a set of criteria that supports the solution recommendation(s). 
• Experience in specifying and designing large or complex systems/solutions that clearly translate and/or articulate the business specifications and benefits into the proposed solution design(s). 
• In Depth knowledge in Architecture, Design Principles of utilising IaaS, PaaS such as AWS, Azure, Hybrid Cloud etc to Design & Build Web, Mobile Applications for those Infrastructure Platforms. 
• In Depth knowledge of Best Practices around Cloud Platform Architectures. 
• In Depth knowledge in Architecture, Design Principles of Web 2.0, Mobile App Technology and emerging Web 3.0 standards and staying updated on Industry Trends such as AI, ML, RPA etc. 
• Excellent written and verbal communicator with ability to engage & influence stakeholders at all levels. 
• Ability to work in an Agile environment. 
• Bachelor’s degree in computer science or information Technology. 
• Demonstrated knowledge of TOGAF, ITIL (nice to have). 

Responsibilities: 

• Ability to Architect, design application software using the languages and technologies of the .NET framework.  
• Ability to Design, Develop and improve an application software and design technical architecture supported by writing technical and functional documentation. 
• Work closely with Product Owners, Business Analysts, Project Managers, Other Vendors and various other Business Stakeholders. 
• Ability to vet the Business Requirements Definition (BRD), put forward Solution Options, provide improvements for innovation and provide Solution Governance. 
• Produce Robust Digital Architecture Framework utilizing Industry Standard Architectural & Design Principles and present it back to Architecture Community and Forum. 
• Ability to present the Solution Architectures, Designs to Architecture Review Board (ARB) for Endorsement. 
• Ability to scope, prioritise and deliver work within time-bounded sprints. 

Tech Skills Required: 

• Experience working with .NET framework or relevant experiences (Essential) 
• Experience working with JavaScript frameworks such as ReactJS, Node.js, etc. 
• Experience working with Swift or Kotlin eco system, Android app development eco system. 
• Experience design, build web-based applications in C#, HTML, JavaScript, VBScript/ASP, .NET. 
• Experience working with MS SQL Server and MySQL Knowledge of practices and procedures for full software design life cycle. 
• Experience working in agile methodology using tools such as JIRA, Bitbucket, Confluence etc. 
• No SQL, RDBMS, Graph, Message Queues. 

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building a restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.

At Toast, our Site Reliability Engineers (SREs) are responsible for keeping all customer-facing services and other Toast production systems running smoothly. SREs are a blend of pragmatic operators and software craftspeople who apply sound software engineering principles, operational discipline, and mature automation to our environments and our codebase. Our decisions are based on instrumentation and continuous observability, as well as predictions and capacity planning.

About this roll* (Responsibilities) 

• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
• Partner with development teams to improve services through rigorous testing and release procedures
• Participate in system design consulting, platform management, and capacity planning
• Create sustainable systems and services through automation and uplift
• Balance feature development speed and reliability with well-defined service level objectives

Troubleshooting and Supporting Escalations:

• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
• Diagnose performance bottlenecks and implement optimizations across infrastructure, databases, web, and mobile applications
• Implement strategies to increase system reliability and performance through on-call rotation and process optimization
• Perform and run blameless RCAs on incidents and outages aggressively, looking for answers that will prevent the incident from ever happening again

Do you have the right ingredients? (Requirements)

• Extensive industry experience with at least 7+ years in SRE and/or DevOps roles
• Polyglot technologist/generalist with a thirst for learning
• Deep understanding of cloud and microservice architecture and the JVM
• Experience with tools such as APM, Terraform, Ansible, GitHub, Jenkins, and Docker
• Experience developing software or software projects in at least four languages, ideally including two of Go, Python, and Java
• Experience with cloud computing technologies ( AWS cloud provider preferred)

Bread puns are encouraged but not required

• 3-4 years of experience in IT with 3 +minimum years of experience in React Development
• Previous experience working as a react.js developer.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Knowledge of REACT tools including React.js, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Solid analytical and problem-solving skills.
• Strong interpersonal, written and verbal communication skills.
• Experience with gathering user requirements and understanding and interpreting requirements specifications
• Experience with full System Development Life Cycle is a plus
• Maintain time reporting on projects and provide timely updates to project milestones.

As a Marketing Associate, you will lead and manage the day to day operations of the
marketing team at Cuddles Foundation with a vision to enlist new supporters for the mission and grow
existing relationships. You will report to the Marketing & Communications Lead.

Responsibilities:
→ You’ll manage the annual and monthly marketing calendar and scheduling of tasks
→ You’ll manage our campaigns and grow our engagement and reach strategically
through email, search and social media, taking full ownership of organisational
marketing goals.
→ You’ll work closely with the social media team to plan the content calendar and
promotional strategy.
→ You’ll work closely with the digital team to update the blog and other dynamic
website content.
→ You’ll liaise with the creative team for campaigns and collaterals needed for
fundraising campaigns, events and programmes.
→ You’ll write communication briefs that are backed with content, research and insights
for the creative team to execute.
→ You’ll manage incoming media requests.
→ You’ll represent the organisation and team at industry events, fundraisers and press
conferences.

Must Haves :
→ You have a bachelor’s or a master’s degree in communication or advertising or digital
marketing.
→ You have 3-4 years prior experience working in a marketing or communications role,
preferably in the e-commerce or digital space.
→ You have superior written and verbal communication skills.
→ You have proven success in executing digital marketing and communications
strategies and campaigns for consumer brands.
→ You’re up to date on consumer insights and trends.
→ You’re capable of working well as part of a team as well as independently.
→ You’re tech-savvy and have worked with applications like Mailchimp, Canva and
Zoho.
→ You’re open to traveling and commuting to field sites when needed.

Skills :

You see the bigger picture.
You can think analytically and strategically. You're able to break a large project into bite-size
pieces while always keeping your eye on the big picture. You think two steps ahead and can
see how complex initiatives come together for maximum impact.
You get things done.
You’re a great multitasker and capable of simultaneously managing multiple projects with
different deadlines. You follow through on every job, no matter how big or small. You live for
hitting deadlines and understand the importance of keeping on schedule. You love to identify
people’s strengths and build processes to make things run more smoothly.
You’re a stickler for organising things.
You have remarkable attention to the smallest details. You have an excellent project
management skills and the ability to meet deadlines.
You're a communication ace.
You keep everyone in the know so that the job gets done efficiently and effectively. You
know when to ask for help, when to listen, and when to speak up. And you're known for your
professional candour.
You have a team ethos.
You thrive in a creative, inventive, fast-paced start-up environment. You're excited to work
cross-functionally with other departments and enjoy bringing people together to achieve a
goal. People enjoy working with you because they know they can trust you.

Location : Mumbai/ Remote
Open to remote/hybrid working modes. You may need to come into the office for meetings
or training  

• Need to develop the new script using Perl  & Python
• Need to analyse the existing script and do new changes
• Need to interact with QA team, Deployment team
• Need to interact with in-house and external customers
• Need to interact with internal team members for integrated development
• Need to have good communication skills within the team members

Skills required:

• Need to have experience in developing projects using PERL and Python
• Familiarity in Unix/Linux development environments and tools including
• scripting and  process management
• Need to have experience in database(Mysql) concepts
• Need to have a experience in Elastic Search
• Have a knowledge in Git,Svn commands
• Need to have experience in implementing OOPS concepts
• Need to have a experience in XML functionality (read,create.,etc)
• Have a knowledge in creating a csv,xlsx files, json format
• Need to have a experience in PDF Functionality & FTP,SFTP Modules
• Need experience in unit testing
• Develop best practices to ensure coding efficiency and quality
• Experience in test driven development and Agile methodologies

Preference of Educational background:

• B.E

Preference of Professional background:

• Experience in handling  modules
• Experience in  PERL,Python,Mysql,Linux,Elastic search,Xml,PDF,FTP functionality