Netsuite Technical Consultant

Job Title: Business Analyst - Banking and Financial Services (MBA Finance / CA )

Location: Chennai, Tamil Nadu, India

Company: Tata Consultancy Services (TCS)

Experience: 3-6 Years

Job Description:

Tata Consultancy Services (TCS) is seeking a highly motivated and analytical Business Analyst with an

MBA in Finance and proven experience in the Banking and Financial Services (BFS) domain to join

our dynamic team in Chennai. In this role, you will be responsible for bridging the gap between

business needs and technology solutions, driving process improvements, and contributing to the

successful delivery of projects for our BFS clients.

Responsibilities:

 Requirements Gathering and Analysis:

o Elicit, analyze, and document business requirements from stakeholders in the BFS

domain.

o Conduct gap analysis and identify areas for process improvement.

o Create detailed business requirements documents (BRDs), functional specifications,

and user stories.

 Domain Expertise:

o Leverage your MBA Finance knowledge to understand and analyze financial

products, processes, and regulations.

o Apply your BFS domain expertise to effectively communicate with clients and

stakeholders.

o Stay abreast of industry trends and regulatory changes in the BFS sector.

 Process Improvement:

o Analyze existing business processes and identify opportunities for optimization.

o Propose and document process improvements using techniques like process

mapping and value stream analysis.

o Assist in the implementation of process changes and track their effectiveness.

 Project Support:

o Collaborate with development teams to ensure that solutions meet business

requirements.

o Conduct user acceptance testing (UAT) and ensure smooth project delivery.

o Prepare and deliver presentations to stakeholders.

o Support project managers in project planning and execution.

 Financial Analysis:

o Conduct financial analysis to support business decisions.

o Develop financial models and reports.

o Analyze financial data to identify trends and insights.

Required Skills and Experience:

 MBA / CA in Finance from a recognized institution.

 3-6 years of experience as a Business Analyst in the Banking and Financial Services (BFS)

domain.

 Strong understanding of financial products, processes, and regulations.

 Proven ability to elicit, analyze, and document business requirements.

 Excellent analytical and problem-solving skills.

 Strong communication and interpersonal skills. 1  

 Proficiency in using business analysis tools and techniques.

 Experience with Agile methodologies.

 Working knowledge of SQL, and Databases.

 Strong understanding of the SDLC.

Preferred Skills:

 Experience with regulatory compliance (e.g., KYC, AML).

 Knowledge of financial modeling and analysis tools.

 Experience with data visualization tools (e.g., Tableau, Power BI).

 Certifications in business analysis (e.g., CBAP, CCBA).

Job Summary:

We are seeking a highly skilled and experienced Customer Success Manager to build and lead our team of agents based in India. The Customer Success Manager will be responsible for building a high-performing team to ensure that our customers receive high-quality support for Monarch products over chat and phone. The primary goal of this role is to ensure high customer satisfaction and timely resolution of issues, while also empowering our customers to self-service their issues first.

Responsibilities:

• Staff and properly resource a 24/7 support organization that is available globally to meet Monarch customer needs.
• Set performance goals for the team and ensure that they are met or exceeded.
• Define and implement a scalable support model to accommodate growth and changing customer needs.
• Develop and maintain customer service procedures, policies, and standards to ensure consistency and quality of service.
• Continuously improve the support process, tools, and resources to ensure efficiency and effectiveness.
• Own the Key Performance Indicators (KPIs) for customer support and regularly report on performance against these metrics.
• Empower customers to self-service resolve their issues by providing them with the necessary resources and guidance.
• Train and coach agents on effective communication and problem-solving techniques to improve their performance.
• Build and maintain strong relationships with customers to ensure loyalty and retention.
• Collaborate with cross-functional teams, including Engineering, Product Management, Service, Delivery Operations, Manufacturing, and 3rd Party Dealers, to identify and resolve customer issues.
• Manage and maintain a positive and supportive team culture, encouraging collaboration and accountability.

Qualifications:

• Bachelor's degree in business, management, or a related field.
• Minimum of 5 years of experience in customer support or related fields.
• Experience building and managing a team of agents in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong analytical skills with the ability to analyze data, identify trends, and develop insights.
• Proficient in using customer support tools such as Zendesk, Freshdesk, or similar.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Knowledge of Agriculture Products and Farming is a plus.
• Knowledge of the Monarch product line or similar technical field is a plus.
• Flexibility to work in different time zones.

Hi All,

Greetings from LMV Financial Services Pvt. Ltd.!!!

We are hiring for Life/ Health Insurance Executive Profile.

Location - Hyderabad,sommajiguda

Freshers - MBA Graduate or persuing

Candidate must have prior working experience in the same domain

Can able to work in open Market for Corporate DSA.

Ventura Securities is establishing its fintech team - a remote-first, work from anywhere team with highly talented individuals who come from diverse backgrounds and looking to solve real client problems at scale. Ventura has been in the stockbroking business for 20+ years and it is a robust and profitable franchise with 1000+ employees currently. We are looking for passionate techies with skills primarily around AWS and Python who are aspiring for a fast-track career.

Your Key Responsibilities: 

1. Build out of the Ventura cloud-based backend platform from scratch

2. Ownership and monitoring of our D2C backend

3. Robust documentation skills and desire to share information with others

4. Desire and ability to prototype ideas quickly, and be willing to experiment and learn

Basic Requirements:

·  Very strong python, lambda, sql, general aws

· Clean coding skills around Python or Go and SQL

· Demonstratable experience around writing testable code, working with git, doing peer-level code review, daily standups, and generally championing software excellence

· What you get: 

1. Chance to build out a next-gen fintech product from ground 0

2. Opportunity to influence the design of the product

3. Flexible and work anywhere environment running out of Slack

Flat org structure

• Utilize telephone solicitation, electronic and written correspondence and face-to-face meetings as tools in order to reach and exceed the budgeted sponsorship target for each exhibition/event.
• Research and develop a list of potential sponsors for each exhibition/event.
• Research and develop a list of potential exhibitors when required.
• Develop and maintain relationships with existing and potential sponsorship clients.
• Keep precise records of conversations with all clients, sponsors and exhibitors.
• Update the company database as required.
• Invoice sponsors and exhibitors once agreements have been reached.
• Assist in preparing promotional material to advertise sales opportunities.
• Delegate administrative functions to assistants when possible.
• Experience in International voice process in sales will be an added advantage.

• Configure assets as per their compliance applications.
• Does Hardware and software related troubleshooting.
• Addressing Application related concerns via a remote tool
• Address escalation and priority concerns (VIP users) 
• Trouble shooting on all kind of desktop calls. 
• Configuring network services such as LAN. Win proxy & DNS services. 
• Installation & Troubleshooting of printer calls. 
• Configuration of MS Outlook, Outlook Express & solving related problems on user systems.  
• Installing & configuring different Windows based Application Software’s. 
• Configuring and troubleshooting for RDP.  
• Installing & configuring client system to the domain. 
• Installing, Configuring, Monitoring & troubleshooting network printers & solving related problems on user systems. 
• User profile management. 
• Remote configuring enables the Remote Desktop on the host PC and add/enable Remote Desktop users. 

What you need to have:

• Taking care of all statutory compliances in the organization (Application of licenses, renewal of licenses, filing of returns)
• Front ending with all statutory/ labour inspections
• Undertaking workforce planning studies and hiring people across all non corporate functions (all levels)
• Compensation benchmarking for non corporate teams
• Proposing compensation structures, perks, benefits, incentives and increments for the workforce
• Creating the skill matrix and skill assessment guidelines for the workforce
• Drafting HR Policies/guidelines/formats applicable for the workforce
• Addressing grievances of employees
• Advising the management regarding all issues related to the workforce
• Handling performance assessment for workforce (Design and execution)
• Handling all disciplinary issues/ absconding/ termination cases
• Acting on behalf of the company with respect to employee matters/ litigation if any

What you must have: