Business Developer

Position: Business Development Executive

Experience: 0 - 2 Years

Language: English, Hindi (Required)

Work Location: HRBR Layout, Bangalore, Karnataka

Job Summary:

We are seeking a motivated Business Development Executive to join our team and play a key role in engaging with customers over the phone. The ideal candidate will be responsible for reaching out to potential and existing customers, generating leads, promoting products or services, and ensuring a positive customer experience.

Key Responsibilities:

1. Customer Interaction:

• Make outbound calls to potential and existing customers to explain products or services.
• Respond to incoming inquiries and resolve customer queries effectively and efficiently.

2. Lead Generation:

• Identify and qualify leads through active communication and engagement.
• Maintain and update a comprehensive database of customer information for follow-up and future interactions.

3. Sales Support:

• Promote company offerings to increase product or service adoption.
• Consistently meet or exceed daily, weekly, and monthly call and sales targets.

4. Customer Relationship Management:

• Build and maintain strong, positive relationships with customers through regular communication.
• Address customer concerns promptly and escalate issues to the relevant department when necessary.

Skills and Qualifications:

• Excellent verbal communication and interpersonal skills.
• Ability to work independently and achieve targets in a fast-paced environment.
• Strong problem-solving skills and a customer-centric approach.
• Basic knowledge of CRM tools and database management is an advantage.
• Good organizational and time management skills.
• 
  

Education & Experience:

• Bachelor’s degree in any discipline.
• 0-2 years of experience in a telesales or customer service role.
• Previous experience in handling customer calls or working in a sales environment is a plus.

About the organization:

Our client is a leading B-school offering hands on education in business where the classes are led by top industry leaders and practitioners. The school aims to prepare students to be successful professionals in today's fast-changing economy by offering insights from leaders in various fields.

Roles and Responsibilities:

• Providing counseling sessions to advise the student and their parents about their learning needs.
• Scheduling appointments and conducting online demo sessions daily including follow-up sessions.
• Understanding customer profiles & problems to explain the implications of ineffective learning methods.
• Creating the need for smart learning and advising student-parents to subscribe to solutions.
• Handling objections and negotiating prices to generate sales revenue.
• Continuously upgrading product knowledge and sales skills to exceed the growing sales target.

Requirements:

• Knowledge in E-Learning from K -12 to working professional courses
• Experience working with sales tools - CRM
• Excellent English verbal and written communications skills
• You are enthusiastic and willing to work relentlessly to achieve and exceed business targets.
• You thrive in a fast-paced ambiguous work environment.
• Ability to multitask, prioritize, and manage time effectively.

Required Experience 

1 - 5 years of total experience 

Minimum 1 year of experience in SaaS B2B sales 

Experience of selling in education sector is a plus (good to have) 

Requirements | What do we look for? 

• You have strong written and verbal English communication skills 
• You are excellent and confident in giving demos/presentations of enterprise SaaS/software tools 
• You have planned and executed sales in a defined zone previously 
• You have performed end-to-end sales and achieved targets as an independent contributor 
• You are a self-starter and enjoy collaboration with others 
• You understand that making mistakes means you’re learning 
• You have a constant desire to grow and develop 

Roles and Responsibilities | What will you do? 

As a Business Development Manager at company you will be responsible for selling company’s flagship SaaS product (campus placements automation tool) to colleges and universities on an annual license subscription basis. 

• Planning and setting weekly/monthly lead generation and outreach goals
• Prospecting, generating leads from the college database shared with you for your zone (1 or more States assigned to you), via emailing, calling, or any necessary means 
• Scheduling and fixing product demo over calls and emails 
• Perform product demos confidently to the placement officers and leadership (Chancellors, Directors, Owners) of the institutes 
• Prepare and send proposals, discuss and negotiate pricing, close deals 
• Maintain a healthy pipeline and achieve your set quota/targets

Job Description :

• Promote/Sell various IT trainings/certifications to the working professionals/students.  
• Intensely following up with the prospects clients/students and closing the sales within the sales cycle.
• Generate new leads, create sales pipeline and following with the closure.
• Obtaining client information & Counsel Professional for trainings/certifications.
• Reaching out professionals/clients by making outbound calls, emails and if also face to face meetings/counseling if required.
• Selling & Advertising Different Training Courses in the different geographies like India, U.S, Canada, Singapore, Malaysia, Middle East and few European boundaries
• Negotiating and closing the deals.
• Diligently communicating, aggressive follow up and priming the lead through different channels.

Required Skills:

• Exceptional communicator and influencer who can deliver sales pitch like a charm.
• Result-driven with experience of extremely target centric job.
• Confident and persevering risk-taker who thrives in a high-performance high-growth environment.
• Self-learners with extensive grasping ability so that learners can absorb the product related trainings within no time.

Skills sets required:

Roles and Responsibilities:

CTC:  INR 3 - 4 LPA

About the company:

We introduce ourselves as India's fastest growing platform exclusivelyfor manufacturing sector, focused on MSMEs in India and connecting the industry to the expert (consultant) and thus bridging the skill &experience deficit. The resolute initiative was taken by our founderDirector & CEO Mr Arjun N in 2016 (in cc) with a vision to strengthen
the back bone of Indian manufacturing sector. We are proud to have50k+ industries & 5k+ consultant registered with us today.

The market size is humongous and we intend to connect to each nook & cranny of India to address the need of the most inaccessible manufacturing organizations to capture a significant part of the potential market. Our head office is in Bangalore and we intend to open three regional offices this year in Chennai, NCR and Pune to cover the PAN India market.

Roles and Responsibility

1. Looking after entire field operations

2. Coordinate with the sales and technical team to resolve the issues.

3. Take full ownership of keeping the designated clients to keep them hooked to the solution provided by the company.

4. Addressing customer inquiries, concerns and suggestions.

5. Detect repetitive issues and finding a relevant solution for that.

6. Work along with the tech team to fine issues w.r.t to the product and make it stable.

7. Analyze and summarise the day’s work and reporting it to the team manager.

8. Manage maintenance of equipment / devices and services.

Note:

• MUST OWN TWO-WHEELER WITH DRIVING LICENSE
• CANDIDATE WHO CAN JOIN IMMEDIATELY.
• FIXED TRAVEL REIMBURSEMENT.