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A Telesales Representative job description typically involves making outbound calls to potential and existing customers to promote products or services, building relationships, and ultimately closing sales. They are responsible for meeting sales targets, handling customer inquiries, and providing excellent customer service over the phone.
Here's a more detailed breakdown of the responsibilities and skills involved:
Responsibilities:
- Outbound Calling: Contacting potential and existing customers to present products or services, often using sales scripts.
- Sales Target Achievement: Meeting or exceeding individual and team sales quotas.
- Customer Relationship Management: Building rapport with customers, understanding their needs, and providing solutions to encourage repeat business.
- Product Knowledge: Developing a comprehensive understanding of the company's products and services to effectively address customer inquiries.
- Lead Generation: Identifying and qualifying potential leads for the sales team.
- Order Processing: Accurately processing customer orders and ensuring timely delivery.
- Customer Service: Addressing customer inquiries, resolving complaints, and providing support.
- Record Keeping: Maintaining accurate records of calls, sales, and customer information.
- Collaboration: Working with other members of the sales team to achieve overall sales goals and strategies.
- Market Research: Staying informed about industry trends, competitors, and customer feedback.
Required Skills:
- Communication Skills: Excellent verbal communication, active listening, and persuasive skills.
- Interpersonal Skills: Ability to build rapport, empathize with customers, and create positive relationships.
- Sales Skills: Ability to identify customer needs, present solutions, and close sales.
- Negotiation Skills: Ability to handle objections and resolve customer issues.
- Time Management: Ability to manage a high volume of calls and prioritize tasks effectively.
- Resilience: Ability to handle rejection and maintain a positive attitude.
- Product Knowledge: Understanding of the products or services being offered.
- CRM Proficiency: Familiarity with customer relationship management (CRM) software.
- Technical Skills: Proficiency in using phone systems and other relevant
- Understand the business and the potential to promote the business and brand.
- Analyzing market and sales information
- Identification of prospective clients.
- Preparing a go-to-market strategy on digital, social media and print media
- Set up a Brand identification strategy and execution plan
- Research competitive products by identifying and evaluating product characteristics, market share, and pricing, and maintaining research databases.
- Tracks product line sales and costs by analyzing data and reviewing the competitor's reach
- Supports sales staff by pre-sales tasks, providing sales data, market trends, forecasts, account analysis, and new product information; relaying customer services requests
- Follow up with Clients through the CEO's contacts
- Website maintenance and press releases
- Marketing collateral – creation and maintenance and presentations
- E – campaign coordination
- Setting up tracking systems for marketing campaigns and online activities
- Reporting to management on marketing and sales activities
As an account executive at Prompts Daily, you will be at the forefront of our sponsorship sales efforts. Here are our core values. Your responsibilities will include:
- Email communication: Build rapport with our current clients and create sponsorship packages for them in our newsletter. Here’s our sponsorship page.
- Prospecting New Sponsors: Identify and engage potential sponsors for our newsletter through various channels, inbound, and outbound (cold outreach, warm intros etc.)
- Closing and Processing Sponsors: Take charge of the entire sales cycle - from prospecting potential sponsors to closing deals and facilitating the processing of sponsorships, ensuring a seamless collaboration with sponsors.
- Content Collaboration: Collaborate with the content team to integrate sponsorships seamlessly, ensuring a win-win for both sponsors and our audience.
- Sales Strategy Development: Develop and refine sales strategies based on market trends and feedback, continuously improving our sales approach.
Qualifications
- Experience in Ad Sales: Preferably 2+ years of experience in ad sales, preferably in the newsletter or media industry. Bonus points if you've closed $1M+ deals before (combined) and ideally $50k+ deals (singular). Not required!
- Proactive Approach: A proactive approach to identifying and pursuing potential sponsors, with a knack for opening doors and establishing relationships.
- Excellent Communication Skills: Strong verbal and written communication skills, with the ability to present sponsorship packages compellingly.
- Team Collaboration: Experience working in collaborative environments, partnering with cross-functional teams to achieve business goals.
- Tech Stack: familiarity with CRMs, Airtable, Superhuman (for email and follow ups)
Act as a liaison between the company and clients, maintaining and strengthening relationships
Respond to client inquiries and concerns, providing accurate and timely information
Assist in the planning and execution of client events and meetings
Collaborate with other teams to ensure successful project completion
Provide administrative support to the Client Relations team, including data entry, scheduling appointments, and managing documents
Conduct research to identify new potential clients and opportunities for business growth
Assist in the development of marketing materials and presentations for clients
Attend meetings and take notes as necessary
Duration: 4 months, Stipend: Rs 3000 per month, Full-time assured ob offer on successful completion of internship.
Role: OFSAA
Title: Managing Consultant
Client is an exciting and dynamic company to work for. In our first year entering the Top Employer Institute we ranked as a “Top Employer” and we were assessed on several key HR practices including People Strategy, Work Environment, Talent Acquisition, Learning and Development, Wellbeing and Diversity and Inclusion. This is accompanied by exciting business growth where Client has posted continued growth in for the last 7 consecutive quarters.
Imagine working at an organization where people come together to create leading edge solutions for the largest, most prestigious global companies. Then imagine saying "I was a part of making that happen."
Objective
- Lead the OFSAA ERM and EPM team
- Experience of leading large projects with multiple teams, applications and stakeholders
- Expected to lead work-steams and also lead the Client OFSAA CoE
- Should have the pre-sales expertise to handle large and complicated RFPs
Responsibilities
- Own the revenue target for the OFSAA CoE
- Own all the OFSAA related deliveries across different region
- Be responsible for responding to the RFPs and growth of the Client’s OFSAA footprint across different regions
- Work closely with developers/development teams to ensure that they understand the specifications and Deliver IT solutions for them
- Work with other business analysts (e.g., Operations, change management team) on firm wide initiatives and participate in the Front to Back User testing / regression testing
- Ensure a continuous learning and growth curve for the team members on various domain / technology related subjects
- Grow the team by following a continuous training cycle. Upgrade the training agenda and curriculum to reflect the latest OFSAA versions
Essential competencies
- Prior experience of working with global financial institution in Regulatory/ Risk functions
- Basic understanding of Basel regulations, Finance and Accounting, Investment banking, Retail Banking
- Proficiency with Oracle SQL
- SDLC and IT BA experience is mandatory
Qualifications and relevant experience
- Relevant experience of 12-18 Years
- Preferred Educational Qualification –MBA
- Preferred professional certification like FRM (GARP), PRM (PRMIA), CFA etc.
Behavioral Competencies
- Should be able to handle a large team of OFSAA BA and TA
- Structured, methodical thinker with strong analytical capability
- Should show traits of following the 5 habits of Client
- Demonstrated ability to multi-task, time/priority management skills
- Candidate must be diligent and proactive
- Good interpersonal skills
- Team player and empathetic towards the team
- Ability to deal with people at various levels of technical and business expertise
5-Habits for Success at Client
- Being Respectful, this requires that you treat others how you want to be treated
- Being Responsive, this requires that you always acknowledge, commit and respond within reasonable timeframes
- Always Communicating, this requires that you ensure information flows (including difficult news) in a timely, proactive and consistent manner
- Demonstrate Stewardship, this requires that you put the interest of Client ahead of everything else (business unit / team / self)
- Building Trust, this require that you demonstrate a high say-do ratio in everything you do without externalizing failures
If you only meet some of the requirements for this role, that's okay! We value a diverse range of backgrounds & ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you.
We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else.
Enterprise Sales Manager/Senior Sales Manager: Salesforce sales
Location - India (Permanent Work From Home)
Website - http://www.srijan.net">www.srijan.net
We’re looking for Enterprise Sales Manager/Senior Sales Manager: Salesforce sales who will manage and close deals in Srijan accounts and prospects. The ideal candidate cultivates deep relationships with prospective customers, partnering with them to determine their needs and delivering world-class service. Furthermore, the ability to work cross-functionally with demand generation, Pre-Sales, and marketing teams to cultivate a pipeline is a must.
Passion, drive, and creativity are some of the basic skills that we look at, in this role. Experience in handling full-lifecycle sales in an individual contributor environment, along with working with partners to drive our business forward in the specified territory is key to being a successful Srijan representative.
Responsibilities:
- Identify new business opportunities within the companies in the US, who are invested or investing in Salesforce.
- Develop strong relationships and identify prospect needs at all decision-making levels.
- Influence client decisions and advocate for client needs to negotiate win-win solutions.
- Work closely with various teams including Delivery Operations, Pre-Sales, Marketing, and Accounts to ensure seamless implementation and effective growth.
- Collaborate effectively across internal teams and create an atmosphere of trust and open communication.
- Engage with our channel partners and various subject matter experts to drive sales opportunities.
- Travel to client meetings as needed.
The ideal candidate will have the following characteristics:
- Experience of 7+ years of sales/client origination experience in the US, with Salesforce experience.
- Demonstrated experience in selling complex software and services to enterprises and fortune 500’s.
-
Can work in US time zones.
- End-to-end sales experience with salesforce.
- Experience negotiating large strategic deals including all phases of client development: prospecting, proposal development, negotiation, and ongoing relationship management.
- Should have intellectual agility and an entrepreneurial mindset; demonstrates drive, initiative, energy, and sense of urgency in acquiring and serving clients.
- Experience and the know-how to work in a start-up, fast-paced technology environment.
- Confident presentation skills, and must have 'presence' in front of the C-suite customer with the communications skills to articulate a value proposition to a wide range of organizational and functional levels.

