Strategic Partnership and Alliances

Role Description

This is a full-time on-site role for a Telesales Specialist located in Noida. The Telesales Specialist will be responsible for customer service, communication, sales, customer support, and training in the freight brokerage industry.

**Qualifications**

- Strong customer service and support skills

- Excellent communication abilities

- Proven sales and business development skills

- Ability to generate company revenue

- Track record of achieving sales targets

- Training capabilities

- Strong interpersonal skills

- Previous experience in freight brokerage is a plus

- Bachelor’s degree in Business, Marketing, or a related field

Experience • 1-3 years

Skill to Test

• Java EE (Servlets, JSTL, JSP, JDBC)

• ReactJS

Primary Skills

• Java EE (Servlets, JSTL, JSP, JDBC)

• Frontend frameworks (ReactJS and/or Angular)

• Pure JavaScript, jQuery

• Bootstrap, HTML5, CSS, SASS

Secondary Skills (nice to have)

• Passionate about implementing UX\UI of web applications

• Microsoft SQL Server (writing optimized queries, stored procedures, triggers etc.)

• API Design (REST, JAX-RS)

• Understanding Apache Tomcat configuration and deployment of web applications

• Understanding of browser technologies and limitations

• Authentication and Authorization (SAML, OAuth, OpenID, Okta)

2

Soft Skills

• Thrives collaborating in a team environment with a diverse range of people

• Passionate about delivering an amazing customer experience

• Able to have a change of mind, and able to change the minds of others

• Writes clearly and concisely

• Capable of working without a company office, with a fully remote team

Growth Skills

• Possesses a good work ethic; a self-starter with a desire to grow

• Always looking for better ways to get the job done

About the company

WonDRx (pronounced as Wonder-Rx) - spearheaded by two serial Entrepreneurs Mr. Pankaj Sindhu along with his Co-Founder Mr. Pankaj Agrawal; is a very unique and novel technology which has the capacity to change the way healthcare eco-system interacts with each-other. We are determined to change the way of Healthcare domain working and make it more convenient while ensuring a pleasant experience for the consumers and all other stakeholders involved. You need to see the product to believe the power it has and what it can enable in the healthcare domain.

Designation: Team Leader Data Analyst & Project Management

Job Description:

We are seeking a highly skilled and detail-oriented Team Leader- Data Analyst & Project to join our team. In this role, you will be responsible for extracting insights from raw data, preparing analytics reports, and overseeing data-driven projects from start to finish.

The ideal candidate should have a strong background in Advanced Excel, proficiency in various Business Intelligence (BI) tools will be an added advantage, and experience in follow up with various internal and external stakeholders related to ongoing projects.

Responsibilities:

•          Gather, clean, and validate raw data from various sources.

•          Develop and maintain efficient data management systems.

•          Apply advanced Excel techniques to manipulate and analyse data effectively.

•          Utilize BI tools to create insightful reports, visualizations, and dashboards.

•          Identify trends, patterns, and correlations in data sets.

•          Collaborate with cross-functional teams to understand their data needs and provide analytical support.

•          Present findings and recommendations to stakeholders in a clear and understandable manner.

•          Manage data-driven projects from initiation to completion, ensuring deliverables are met on time and within budget.

•          Maintain project plans, including timelines, resource allocation, and task assignments.

•          Monitor project progress, identify risks, and implement mitigation strategies.

•          Coordinate and communicate with team members, ensuring alignment and effective collaboration.

•          Prepare project status reports and deliver presentations to stakeholders.

•          Evaluate project outcomes and identify areas for improvement.

Requirements:

•          Master’s or Bachelor's degree with a relevant experience in coordinating Data Driven projects

•          Proficiency in Advanced Excel functions and formulas.

•          Knowledge of at least one Business Intelligence (BI) tool (e.g., Tableau, Power BI, QlikView) will be an added advantage

•          Excellent project management skills, including planning, organization, and prioritization.

•          Strong problem-solving and critical-thinking abilities.

•          Excellent communication and interpersonal skills.

•          Ability to work independently and manage multiple projects simultaneously.

•          Attention to detail and ability to work with complex datasets.

Preferred Skills:

•          Data Analysis: Candidate should have strong analytical skills which is crucial for a data analyst. You should be able to collect, organize, and interpret complex data sets to extract meaningful insights. Advanced Excel is a must.

•          Communication and Presentation: Data analysts should be able to effectively communicate their findings to both technical and non-technical stakeholders. You would need to effectively communicate with team members, stakeholders, and other project stakeholders. This includes written communication through project documentation and reports, as well as verbal communication for conducting meetings, providing updates, and resolving issues.

•           Continuous Learning: We are a constantly evolving startup. Ideal candidate should have willingness to learn new techniques, stay updated with the latest tools and technologies, and adapt to changing trends which is crucial for long-term success.

•           Team Player: You should be able to motivate and inspire team members, provide guidance, and facilitate decision-making processes.

•           Project Coordinator: As a project coordinator you should possess strong problem-solving and critical-thinking skills to identify issues, analyse root causes, and propose and implement appropriate solutions

1.      Core Responsibilities

·        Build, maintain and manage a team capable of delivering the data operations needs of the banks data teams and other stakeholders, ensuring the team is right sized, motivated and focused on key goals and SLAs.

·        Maintain, develop and enhance the tools and environments used by the data teams to ensure availability of Development, Test and production environments

·        Manage all data operations database changes observing industry standard software development life cycle approaches with development, testing and deployment supported by comprehensive documentation

·        Manage releases of code from the engineering team to ensure separation of duty

·        As subject matter expert take a key contributing role in data initiatives such as infrastructure development, software tool evaluation, intra company data integration

·        Assess system performance and process efficiency making recommendations for change

·        Identify gaps and technical issues affecting data flows and lead the development of solutions to these

·        Work with internal and external stakeholders to ensure that data solutions are reliably populated on time

·        Ensure that you fully understand and comply with the organisation’s Risk Management Policies as they relate to your area of responsibility and demonstrate in your day to day work that you put customers at the heart of everything you do.

·        Ensure that you fully understand and comply with the organisation’s Data Governance Policies as they relate to your area of responsibility and demonstrate in your day to day work that you treat data as an important corporate asset which must be protected and managed.

·        Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.

2.      Experience Requirements

·        5 years previous experience supporting datawarehousing, data lake solutions is essential

·        5 years previous experience of Microsoft SQL Server SSIS is desirable

·        Experience with monitoring and incident management is essential

·        Experience of managing a technical team is desirable

·        Experience working in an IT environment

·        Experience working within banking or other financial institutions is desirable

·         

3.      Knowledge Requirements

·        Strong background of working in data teams

·        Robust knowledge of RDBMS principles and how best to manage environments

·        Strong knowledge of a standardised SDLC is desirable

• Monitoring room sales and improving sales technique
• Answering questions about property facilities/services and room accommodations
• Handling inquiries and obtaining correct information regarding details of reservation
• Confirming and processing reservation requests
• Ensuring all information pertaining to reservations are properly taken and entered into the system
• Overseeing accuracy of room blocks, reservations, and group market codes
• Keeping up to date rooms available for sale and any changes in hostel room rates
• Helping maximize room sales by upselling through different packages
• Maintaining and updating all room reservation transactions, room availabilities
• Handling group bookings as well as end to end reservations processes
• Working closely with Sales Front Desk, Marketing and other departments, to ensure guest requirements are met

Desired Candidate Profile

• Experience in voice and email process both
• Background in handling reservation for Hotels/Travel/Tourism in BPO/Call Centre(Hospitality)    

Job Role : Associate Manager (Database Development)

Key Responsibilities:

• Optimizing performances of many stored procedures, SQL queries to deliver big amounts of data under a few seconds.
• Designing and developing numerous complex queries, views, functions, and stored procedures
• to work seamlessly with the Application/Development team’s data needs.
• Responsible for providing solutions to all data related needs to support existing and new
• applications.
• Creating scalable structures to cater to large user bases and manage high workloads
• Responsible in every step from the beginning stages of the projects from requirement gathering to implementation and maintenance.
• Developing custom stored procedures and packages to support new enhancement needs.
• Working with multiple teams to design, develop and deliver early warning systems.
• Reviewing query performance and optimizing code
• Writing queries used for front-end applications
• Designing and coding database tables to store the application data
• Data modelling to visualize database structure
• Working with application developers to create optimized queries
• Maintaining database performance by troubleshooting problems.
• Accomplishing platform upgrades and improvements by supervising system programming.
• Securing database by developing policies, procedures, and controls.
• Designing and managing deep statistical systems.

Desired Skills and Experience  :

• 7+ years of experience in database development
• Minimum 4+ years of experience in PostgreSQL is a must
• Experience and in-depth knowledge in PL/SQL
• Ability to come up with multiple possible ways of solving a problem and deciding on the most optimal approach for implementation that suits the work case the most
• Have knowledge of Database Administration and have the ability and experience of using the CLI tools for administration
• Experience in Big Data technologies is an added advantage
• Secondary platforms: MS SQL 2005/2008, Oracle, MySQL
• Ability to take ownership of tasks and flexibility to work individually or in team
• Ability to communicate with teams and clients across time zones and global regions
• Good communication and self-motivated
• Should have the ability to work under pressure
• Knowledge of NoSQL and Cloud Architecture will be an advantage

Job Description- Business Development Executive

This is Purely a remote position based out of Ameyo’s Delhi Sales office.

The individual will be accountable for product Introduction, Demo, Customer adoption, Initial revenue generation, and customer satisfaction, of low net worth clients.

Key Responsibility Area:-

- Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails

- Understanding customer business processes, needs and requirements

- Need to follow complete sales cycle from lead qualification to sales closure and revenue generation.

- Research accounts, identify key RPC's and generate interest.

- Perform effective online demos to prospects

- Sending business proposals and negotiations.

- Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.

- Developing in-depth knowledge of product features and benefits.

- Utilizing virtual meetings to build relationships with new customers.

- Processing customers' purchase orders and liaising with project and service team to ensure the timely delivery of ordered products.

- Advising customers on suitable product selection based on their needs and specifications.

Requirements: -

• Any UG/PG with excellent listening and presentation skills.
• Proven work experience of 2 years in inside sales.
• Technically proficient on SAAS platform and understanding of telecom products
• Customer-focused with the ability to understand the client queries
• Extremely process-oriented
• Contact centre solution understanding is an added advantage
• Ability to multi-task, prioritize, and manage time effectively.
• Building strong relationship with CX level.
• Excellent negotiation and consultative sales skills.
• Exceptional customer service skills.
• Proficiency in all Microsoft Office applications and Salesforce (CRM) software.
• Worked in a similar industry.
• Handled high profile, B2B clients

We are looking for somebody who can write all day long, gets excited when someone uses a new word and will cringe on reading this- we needs a writer who gets high on words and creativity. That might sound like every writer ever, but trust us- this is an extremely rare combination. However, we will find you!

If you think you are that genius, we would love to have you on board with us. Us? Well, a designer who’s hard to catch, a project manager who knows how to get things done, a boss who doesn’t like being called the boss, a writer who barely gets the time to write, and a little pupper who keeps them all going.

Now the serious stuff: What we’d expect you to do?

Creating and curating content for social media posts and graphics

Initiating and driving outcome-oriented campaigns

Writing articles and blogs of varying lengths

Ability to work across different industries and niches- extra marks for technical writers

Capability to write diversity content- SEO. long-form, taglines, SM posts, newsletters etc

Editing and proofreading articles with attention to detail

P.S. Of course, to be able to do all this, one has to be creative!

Hang on, we have some ‘perks’ too

5 days working (phew, who would not want that!)

Salary as per Industry standards (mandatory to say)

A good looking office (we hope so)

Pixie (the little pupper, remember?)