Big Data Engineer (Java Spark Developer – JAVA SPARK EXP IS MUST)

Job Title: Lead – Endpoint Security & Tooling

Location: Gurgaon

Experience Required: 8+ years

Job Type: Full-time

Position Summary

The Lead – Endpoint Security & Tooling plays a pivotal role in overseeing and optimizing a diverse array of endpoint security tools and technologies.

The Lead will spearhead the configuration, troubleshooting, and maintenance of security tools, develop and implement robust security policies, conduct in-depth threat intelligence analysis, design secure endpoint architectures, and assess and mitigate risks to endpoints.

Roles and Responsibilities

Expertise in Security Tools

• Lead the management and optimization of the Zscaler suite of applications, including Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Browser Isolation, Firewall (Tunnel 2.0), Deception, and other endpoint security tools.
• Demonstrate proficiency in Microsoft Intune for advanced endpoint security management, encompassing policy configuration, device management, compliance enforcement, and performance optimization.
• Exhibit familiarity with Endpoint Detection and Response (EDR) solutions, encompassing advanced threat detection, configuration management, policy enforcement, and performance monitoring.
• Display proficiency in Application Control solutions for managing and controlling application execution on endpoints, including policy management and application behavior monitoring.

Endpoint Security Tooling Management

• Oversee the configuration, troubleshooting, and maintenance of security tools to ensure optimal performance and effectiveness.
• Conduct regular assessments and audits of endpoint security configurations.
• Stay updated with new releases, versions, changes, and breaking changes in Microsoft Intune and other endpoint security tools.
• Assess the impact of new releases and changes on endpoints and security policies.

Security Policy Development

• Lead the development and implementation of comprehensive endpoint security policies, configurations, and best practices.
• Ensure strict compliance with industry standards and regulations.

Secure Architecture Design

• Apply expert security architecture principles to design and implement highly secure endpoint architectures.
• Implement sophisticated network segmentation, access controls, and secure configurations for endpoints.

Risk Assessment and Mitigation

• Conduct comprehensive risk assessments for endpoints to identify potential risks and vulnerabilities.
• Lead the implementation of robust risk mitigation strategies and controls to reduce risks to endpoints.

Communication and Collaboration

• Collaborate seamlessly with cross-functional teams, including IT, security, compliance, and business stakeholders.
• Communicate complex technical concepts related to endpoint security effectively to non-technical audiences.

Continuous Learning and Adaptability

• Stay at the forefront of the latest trends, threats, and technologies in endpoint security.
• Adapt swiftly to the evolving security landscape and emerging threats in endpoint security.

Problem-solving and Critical Thinking

• Apply advanced problem-solving skills and critical thinking to analyze and resolve complex security issues related to endpoints.
• Lead the troubleshooting of endpoint security incidents and drive the development of innovative solutions.

Skills and Qualifications

What will you need to succeed?

• Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).
• Proven leadership experience (7+ years) in endpoint security management, including extensive expertise in Microsoft Intune and other endpoint security tools.
• Advanced understanding of endpoint security principles, technologies, and best practices.
• Familiarity with network security concepts, firewalls, VPNs, and secure web gateways.
• Outstanding analytical, problem-solving, and communication skills.
• Ability to lead collaboratively in a team environment, manage multiple projects simultaneously, and drive results effectively.
• Advanced skills in threat intelligence analysis, incident response, security architecture design, risk assessment, communication, continuous learning, adaptability, problem-solving, and critical thinking.

Good to Have Certifications (Preferred):

• Certified Information Systems Security Professional (CISSP)
• Certified Ethical Hacker (CEH)
• Certified Endpoint Security Professional (CESP)

Oversee the sales process to attract new clients.

Work with senior team members to identify and manage risks.

Maintain fruitful relationships with clients and address their needs effectively.

Prepare and deliver pitches to potential investors.

Foster a collaborative environment within the organization.

Transfer call to the supervisor after initial explanation.

SKILLS:

Excellent spoken English.

Both Graduate/Undergraduate may apply.

Ability to develop good relationships with current and potential clients.

Excellent communication skills.

Knowledge of productivity tools and software.

Ready to work in Nightshift.

Position: Call Quality Analyst

Monitoring Calls:

Listen to recorded or live calls between customer service representatives and customers.

Evaluate the call based on predefined quality metrics and guidelines.

Quality Assessment:

• Assess and score calls on various criteria, including but not limited to, professionalism, communication skills, adherence to scripts or protocols, problem-solving abilities, and compliance with company policies.
• Feedback and Coaching:
• Provide constructive feedback to call center agents on their performance, highlighting strengths and areas for improvement.
• Offer coaching and training to help agents enhance their skills and meet quality standards.
• Reporting and Documentation:
• Maintain detailed records and documentation of evaluations, scores, feedback, and coaching sessions.
• Generate regular reports on individual and team performance for management review.
• Root Cause Analysis:
• Identify recurring issues or trends in calls and collaborate with relevant departments (e.g., training, operations) to address and resolve 
• Compliance and Policy Adherence:
• Ensure that agents adhere to company policies, legal requirements, and industry regulations during customer interactions.
• Process Improvement:
• Propose improvements to call center processes, scripts, training materials, or policies based on insights gained from call evaluations.
• Training and Development Support:
• Assist in the development and delivery of training materials and programs for call center agents.
• Conduct refresher training sessions on specific skills or areas identified for improvement.
• Quality Assurance Metrics:
• Collaborate with stakeholders to establish and refine key performance indicators (KPIs) for call quality.
• Monitor and analyze performance metrics to ensure they align with organizational goals.
• Stakeholder Communication:
• Communicate findings, trends, and improvement recommendations to call center management, supervisors, and relevant departments.

Qualifications:

• Minimum 2 years of experience as a Call Quality Analyst.
• Previous experience in a call center or customer service role is often preferred.
• Strong analytical skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in using call monitoring software and tools.
•  Knowledge of industry-specific regulations and compliance standards (if applicable).

Want to become a part of an Awesome Team and build great products? Have fun while you work? 

We are looking for Self motivated, Passionate Technology enthusiasts seasoned PHP Developer to join our team. Developing high end enterprise products for Fintech and Insure-tech market. 

Job Description: 

· Design, Develop, Implement, Test, Document and Maintain high quality Web Application Software. 

· Understanding and implementing of project management practices. 

· MVC compliant Development (YII / CodeIgniter / Cake PHP / Zend Framework) in at least any one of these frameworks. 

· Optimization of PHP Code and database queries and functions through Code Review and Project Review Sessions. 

· Identify opportunities for process improvement and make constructive suggestions for change. 

· Improve the technical competence of the team through training & development of existing and new team members. 

· Provide accurate effort estimates for deliverable and be committed to the deadlines through follow-up of tasks with team members. 

· Research and actively learn about new technologies and introduce them into the infrastructure. 

Eligibility criteria : 

· Someone who is passionate about his/her work. 

· Excellent problem-solving skills and love technical challenges. 

· Ability to work in a team-oriented, collaborative environment. 

· Ability to manage priorities and work in a fast pace environment. 

· Strong database skills, proven experience with MySQL 5 having knowledge of indexes, fulltext searches, usage of Regular Expressions in queries and more. 

· Excellent knowledge of Applications Architecture and how to work with Frameworks with MVC architecture. 

· Excellent Knowledge of HTML 5, CSS 3, Javascript, jQuery/Sencha etc. 

Key Skills Required : Cake PHP, Laravel, CodeIgniter, Zend, Mysql, Jquery, API (Restful Service). 

What You Get at Evervent: 

· Exiting work like working with startups to continuously reinvent/apply technology in new ways. 

· Competitive salary 

· Technical coaching to ensure continuous professional growth 

· Career coaching by our expert HR staff and senior mentors 

· Awards & recognition for your hard work 

Our world class facilities include: 

· Ergonimic chairs & tables 

· Free Coffee/Tea 

· Free diet consultation 

· Centrally cooled/heated office space 

Role: Business Development Executive

Experience: 1-4 years

Location: Hyderabad (Initially remote)

Technovert, it’s not a typical IT services firm. We love solving problems by harnessing the power of technology. We must credit our two successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry.

This role is open with Saketa – a Technovert company. Our customers run their businesses on our cloud. Our mission is to provide them with best-in-class content management, collaboration, enterprise data security, and an ever-expanding set of foundational cloud-based services. 

This role requires overseeing sales in the assigned region and working to grow the customer base. We need individuals with innate leadership qualities & someone who can maintain good client & vendor relationships.

Core Functions:

Understanding & Validation: Understand Saketa offerings clearly in order to effectively communicate with prospects, know and understand the assigned territory, validate and Manage assigned Target Accounts on CRM

Prospection & Qualification of lead: Effective Prospecting (via cold calling, inbound calls, emailing, and networking), to map an account and understand Microsoft footprint within through engaging IT teams/LOB and others at different levels (CXO to Admin), Profiling - Tech Influencer, Recommendation/ Middleman and Decision maker, tailor pitch according to account/contact profile and effectively engage a prospect (at various stages of sales cycle cold call/follow-up/presentation), qualify by BNTD (Budget – Need – Timelines – Decision Makers)

Handling the entire sales cycle: Present Saketa value prop over telecon and web sessions to CXO, VP/Director, LOB Managers as per the account profiling, Engage Sales team / Support Team as and when needed. Working with internal teams to get SOW/Proposals in line with client discussions. Negotiation/Closure, Work closely with Sales Manager and support in engaging with Key Accounts by qualifying prospects and driving new opportunities.

Must-Have:

• 1-4 years of work experience in inside sales and cold calling.
• Clear, concise, and effective written and oral communication skills.
• Empathy towards customers and understanding their needs.
• Interest, curiosity, and openness to learning new technologies.
• Prior exposure to tools like LinkedIn Sales Navigator, DiscoverOrg, ZoomInfo, etc.
• Good interpersonal skills and ability to collaborate with internal stakeholders as well as end customers.
• A learning mindset and the right attitude will help you thrive and adapt in a fast-paced, performance-driven environment.
• Ability to handle rejections and stay focused and driven.
• Ability to multi-task and manage your tasks effectively.
• Flexibility working in different shifts/regions. This is mandatory. 

Nice to have:

• Prior work experience in SaaS product companies in domains relevant to Microsoft.
• A proven track record of consistency in overachieving targets.

Qualification:

• Graduate degree in any stream
• 1-4 years of experience in IT / Inside Sales in North America
• Excellent communication skills and ability to drive prospect calls
• Organized, disciplined, and a Hunter attitude
• Open to work in different shifts/regions.

Responsible for all sales & marketing activities (Direct & Channel Sales for Promoting Residential

Sales)

Direct sales activities (inbound as well as outbound)

Event / expo participations for sales and brand visibility (Advt & promotion activities)

Prospect clients through calling , email and offs - site meetings (where applicable)

Sign - ups to achieve monthly targets

Developing & nurturing a strong channels (existing and new channel partners relationship)

Demonstrate highest quality of customer satisfaction

Nurture relationships with existing clients to generate referral business

Manage sales operations (day - to - day sales operations)

Formulating weekly / monthly sales plan & implementing sales strategy

Manage sales documentation , customer data & MIS

Need to manage team of executive and drive business through the team.

Meeting monthly quarterly targets by guiding the team.

Should Report to Sales manager and motivate the team to drive business.