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Job Title: Program Head – HRT (Hormone Replacement Therapy) Centre of Excellence

Location: India / Hybrid / Global

Employment Type: Full-time 

Reports To: Founder / Board / CEO

Company Overview:

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: www.miror.in

Job Summary

Mirorfem Tech is establishing a Hormone Replacement Therapy (HRT) Centre of Excellence (CoE) to deliver safe, evidence-based, scalable, and personalized hormone health solutions for women. The Program Head – HRT CoE is a Managing Director–level role with full end-to-end ownership of program vision, clinical-tech roadmap, operating structure, and commercial scale.

Program Strategy & Ownership

·        Define the end-to-end HRT program vision, roadmap, and service architecture

·        Translate clinical intent into scalable, tech-enabled care models

·        Own the program lifecycle from concept → launch → scale

Clinical & Quality Governance

·        Build and govern evidence-based HRT protocols in collaboration with Medical Advisors and Key Opinion Leaders (KOLs)

·        Establish patient safety, quality assurance, and clinical governance frameworks

·        Ensure compliance with applicable healthcare regulations, ethical standards, and audit requirements

Operations & Execution

·        Design operating structures, workflows, and governance cadence

·        Define and track KPIs across clinical outcomes, experience, efficiency, and growth

·        Build and lead multidisciplinary teams across clinical operations, product, and program management

Commercial & Business Leadership

·        Own revenue, cost structures, margins, and profitability

·        Drive sustainable unit economics for HRT offerings

·        Partner with growth, product, and marketing teams to scale responsibly

Stakeholder & Ecosystem Engagement

·        Work closely with Founders, Board members, clinicians, and external partners

·        Represent the HRT program with regulators, partners, and strategic stakeholders

·        Enable strong collaboration between medical, tech, and business teams

Success Metrics

·        Clinical safety, outcomes, and adherence indicators

·        Patient satisfaction, engagement, and retention

·        Revenue growth with sustainable unit economics

·        Regulatory compliance and audit readiness

·        Strength, stability, and performance of leadership and delivery teams

Ideal Candidate Profile

Education (Mandatory)

·        MBBS

·        MBA / MHA / MPH (Healthcare Management, Strategy, Operations, or equivalent)

Experience

·        15+ years in healthcare, FemTech, HealthTech, or life sciences

·        Proven leadership in clinical programs, therapy platforms, or Centres of Excellence

·        Strong exposure to hormone health, women’s health, or chronic therapy programs

·        Experience engaging with regulators, clinicians, CXOs, and Board-level stakeholders

·        Demonstrated commercial ownership and large-scale execution capability

Core Competencies

·        Clinical-program translation into scalable business models

·        Strategic thinking with hands-on execution mindset

·        Strong governance, compliance, and risk management orientation

·        High credibility with clinicians and leadership teams

·        Ability to operate with autonomy in a fast-scaling environment

Why Join Miror

·        Opportunity to build a category-defining HRT Centre of Excellence

·        Direct impact on improving women’s hormone health outcomes at scale

·        Senior leadership autonomy with founder and board visibility

·        Chance to shape the future of ethical, tech-enabled hormone care

Join Miror and be the welcoming face of a company that values compassion, innovation, and excellence!

Why Join Us?

·        Be part of a high-growth startup tackling a real need in women’s healthcare.

·        Work with a passionate, purpose-driven team.

·        Opportunity to grow into next generation focused company roles as we scale.

·        Competitive salary and career progression.

To Apply:

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About the Role:

We are looking for a highly adaptable and proactive Founder's Office Associate with a technical background. This role involves working directly with leadership to optimize existing processes, set up new workflows, troubleshoot operational bottlenecks, and drive data-driven decision-making.

Key Responsibilities:

• Identify inefficiencies in current processes and implement solutions to streamline operations.
• Work on automating repetitive tasks and improving workflows.
• Analyze reports and data to provide insights for better decision-making.
• Research and learn new tools, technologies, and best practices to enhance productivity.
• Collaborate with cross-functional teams to execute strategic projects.
• Act as a problem-solver for ad-hoc challenges within the company.
• Support leadership in tracking KPIs, preparing reports, and monitoring key metrics.

Who You Are:

• Background: A degree in Engineering, Computer Science, or a technical discipline.
• Experience: 0-3 years in operations, business analysis, or a technical role involving problem-solving.

Skills:

• Strong analytical and data interpretation skills.
• Ability to work with tools like Excel, SQL, or basic scripting for automation (preferred but not mandatory).
• Excellent communication and project management skills.

Mindset:

• Entrepreneurial and self-driven.
• Comfortable working in an ambiguous and fast-paced environment.
• Passionate about solving problems and improving processes.

Why Join Us?

• Direct exposure to leadership and cross-functional teams.
• Opportunity to learn and grow in a high-impact role.
• Dynamic work environment with challenging and rewarding tasks.

Cold Calling, Business Development and Lead Generation via Phone, Email and Web.

Direct Selling and Target Based (Field Sales/Out Side Sales).

Prepare and follow up on sales quotations made to clients.

Will be responsible for client retention, per client revenue optimization & renewals.

Handle client queries/escalations.

Should have effective sales & negotiation ability.

Interacting with vendors for product upload in their respective Domain.

Manage and create product listing and another day to day activities on portal

Improve Customer perception and product-wise market share, a good understanding of technical and market feasibility of the product.

Must have a Laptop & Bike

• Strong IT Technical Recruiter Profiles
• Mandatory (Experience 1): Must have 3+ years of experience in end-to-end IT recruitment (sourcing, screening, interviewing, and offer negotiation)
• Mandatory (Experience 2): Must have hands-on experience hiring for core technical roles
• Mandatory (Skill): Strong grasp of technical concepts and ability to evaluate candidate fit for skills
• Mandatory (Communication): Excellent verbal and written communication skills — should be articulate, confident, and well-spoken in client and candidate interactions
• Mandatory (Company) - Product

About Vyapar:

We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than 5 Million users across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple, such that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter.

Role Summary:

Vyapar's Engineering team builds the technology platform that eases and digitizes our customers' bookkeeping and enables the transition of cumbersome accounting data from general bookkeeping to a digitized always available resource.

The Javascript engineer will be responsible for the developing features in Vyapar application. Strong understanding of HTML, CSS, JavaScript, Responsive design, JQuery, React, database etc. concepts is critical

Key Responsibilities:

• Translate designs and wireframes into high-quality code.
• Design, build and maintain high performance, reusable, and reliable code.
• Ensure the best possible performance, quality, and responsiveness of the application.
• Use of complex algorithm to build the business requirements.
• Help maintain code quality, organization, and automatization.
• Ability to understand business requirements and translate them into technical requirements

Desired Skills And Requirements

Must have

• Strong JavaScript
• HTML, CSS 
• React/Angular/JQuery/Vue
• Problem-solving skills, and Data Structures.
• Strong knowledge of SQL database or RDBMS.

Good to have

• Familiarity with RESTful APIs to connect applications to back-end services.
• Strong knowledge of Web UI design principles, patterns, and best practices.
• Experience with offline storage and performance tuning.
• Experience and understanding of database concepts and sql queries.
• Familiarity with cloud message APIs and push notifications.
• Familiarity with continuous integration.
• A knack for benchmarking and optimization.

Experience:

• Minimum 4 years of experience in JavaScript
• Minimum 3 years of experience in HTML, CSS
• Minimum 3 years of experience in SQL/ RDBMS.

Education:

• A full-time B.E/ B.Tech Degree from a recognized university.

As an IT Technical Lead, you will play a crucial role in managing and leading a team of IT professionals. You will be responsible for providing technical guidance, overseeing project execution, and ensuring the successful delivery of IT solutions. Your expertise will be instrumental in driving innovation, implementing best practices, and maintaining a high level of technical excellence within the organization.

Key Responsibilities:

Team Leadership: Lead a team of IT professionals, including developers, engineers, and support staff. Provide guidance, mentorship, and technical expertise to ensure team members' growth and success. Foster a collaborative and positive work environment.

Technical Strategy and Planning: Develop and implement a strategic technical roadmap aligned with the organization's goals and objectives. Stay up to date with emerging technologies and trends, and assess their applicability to the organization's IT infrastructure. Make recommendations for technology adoption or enhancements.

Project Management: Oversee the execution of IT projects, including resource allocation, task assignments, and timelines. Collaborate with stakeholders to gather requirements, define project scope, and ensure successful project delivery. Monitor project progress, identify and mitigate risks, and resolve issues as they arise.

Technical Expertise: Serve as a subject matter expert in various IT domains, such as software development, infrastructure management, cybersecurity, and data management. Stay informed about industry best practices and provide guidance on technical standards, frameworks, and methodologies. Conduct research and evaluation of new technologies to support business objectives.

Collaboration and Communication: Collaborate with cross-functional teams, including business stakeholders, product managers, and other IT teams. Effectively communicate technical concepts and solutions to both technical and non-technical stakeholders. Foster strong relationships with external vendors and partners.

Troubleshooting and Issue Resolution: Assist in troubleshooting complex technical issues and provide guidance to team members in resolving them. Identify root causes, implement corrective actions, and develop preventive measures to avoid similar issues in the future. Ensure the timely resolution of critical incidents.

Continuous Improvement: Drive continuous improvement initiatives within the IT department by identifying areas for optimization, streamlining processes, and implementing automation where applicable. Promote a culture of innovation, learning, and knowledge sharing within the team.

Qualifications and Requirements:

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

Proven experience in a technical leadership role, managing and leading a team of IT professionals.

Strong technical background in one or more IT domains, such as software development, infrastructure management, cybersecurity, or data management.

In-depth knowledge of industry best practices, emerging technologies, and trends.

Proficiency in project management methodologies and tools.

Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.

Strong problem-solving and troubleshooting abilities.

Demonstrated ability to drive innovation, implement process improvements, and foster a culture of continuous learning.

 4 to 8 years of experience.

Certification A2 or any

Azure Component Provisioning.

Hands-on experience on configuring and troubleshooting application gateway firewall, load balancers, VM/Disk encryption, Azure vaults, network security group, web application firewalls.

Hands-on experience and troubleshooting on Azure Virtual Network Gateway, ExpressRoute,Azure chatbot services.

Hands-on experience on Azure Automation with hands skills in PowerShell.

Extensive knowledge of Windows Server operating systems and Active Directory.

Extensive knowledge of Linux operating systems (Centos and Ubuntu).

Installing, Configuring and Managing AD / DHCP / DNS Services.

Creating Group Policies and implementation as per standard procedures.

Install, secure, maintain, troubleshoot and upgrade Windows/Linux Server operating systems.

Knowledge of network architecture and design, network security, Web sites/Portal security and client/server security.

Experience with configuration management single sign on with azure active directory.

Server performance monitoring and apply the solution to increase the performance if needed.

Cost management and cost analysis.

Backup and disaster recovery administration.

SSL/App services certificates configuration with Linux and windows-based websites/portals.

• Craft is a given, and so is the willingness to execute production work
• You feel comfortable managing on-brand materials in ways that still push creative boundaries
• You’re willing to make things happen within tight constraints and tight timelines
• You can design original pieces, including infographics and journey maps
• You are comfortable reviewing junior designers’ work to ensure high quality and mentorship
• You inspire the team by being up-to-date with what’s new in the field of design, health, or impact
• You can effectively communicate with disciplines across the organization and are comfortable aligning your talents with theirs to build products and solutions together
• You have a genuine empathic curiosity in how to communicate with diverse audiences, particularly those with low literacy and living in rural settings
• You’re passionate about contributing to the intersection of social impact, visual communication, and human-centered design and always ask: who am I designing for?

MUST-HAVES

• Fluent in one Indian language (two languages is a significant plus)
• 3+ years of work experience in a similar role
• Bachelor’s degree in visual communication or a related field or equivalent
• Hands-on experience in InDesign, Photoshop, Illustrator, and After Effects (video editing skills are a significant plus)
• Highly motivated, proactive, and experience working with minimal supervision
• Experience working in creative, human-centered culture and cross-cultural design
• Attention to visual details
• Ability to meet deadlines and collaborate with a team
• Excited to use your artistic talents in a social impact context