Technical Project Manager

Have you ever dreamed of being part of new product initiatives? Feel the energy and excitement to work on version 1 of a product, and bring the idea on a paper to life. Do you crave to work on SAAS products that can become the next Uber, Airbnb, or Flipkart? We allow you to be part of a team that will be leading the development of a SAAS product. 

Our organization relies on its central engineering workforce to develop and maintain a product portfolio of several different startups. Our product portfolio continuously grows as we incubate more startups, which means that various products will likely use other technologies, architecture, & frameworks - a fun place for smart tech lovers! 

We are looking for an Associate Project Manager to join one of our ChatBot engineering teams at our office in Hyderabad.

Our Program managers are multi-tasking ninjas. They rally internal and external teams with them with a single-minded focus on building the right solutions for the clients using the power of conversational AI.

Running scrums, handling client calls, unblocking teams, building conversational designs and flows, and measuring the performance of shipped bots are all the things you will do daily while making sure that all stakeholders are aligned and that communication flow is happening in all directions. You will be juggling multiple projects and priorities simultaneously which will make each day very different and exciting than the previous. 

What would you do? 

• Work with the Development & Implementation team to validate the business requirements.
• Test business goals within the framework of the platform, keeping the user experience at the center of the thought process. 
• Utilize project management tools to track progress, manage tasks, and communicate project updates.
• Develop detailed project plans, schedules, and timelines to ensure timely delivery of project milestones.
• Monitor project progress, identify risks and issues, and implement mitigation strategies to keep projects on track.
• Rigorously follow up with the internal team to unblock critical tasks, and be a mentor for the bot-building process. 
• Strong technical acumen to effectively translate client requests and requirements into actionable tasks
• Be a champion of communication and document project deliverables, timeline, status, and dependency matrix regularly. 
• Be a part of scrums and sprints and help the team communicate business goals.
• Give inputs in the development roadmap for the delivery team and provide relevant insights to the internal stakeholders.

Who Should Apply? 

• Fresher / 1 years of experience as a Project Manager, preferably on a consumer-facing product. 
• Bachelor's/Master's in Engineering, preferably from a Tier 1 institute. 
• Strong understanding of the consumer internet ecosystem. Previous experience of working in Chatbots/AI domain a plus. 
• High-level understanding of various tech platforms like Android, iOS, Web, Voice, etc. 
• Experience working in startups or successful entrepreneurial adventures. 
• Strong problem-solving and analytical skills. 
• Self-driven, Multi-tasker, Comfortable with a fast-paced, always-on, highly ambiguous environment.

Requirements are such a strong word. We don’t necessarily expect to find a candidate who has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume. 

About CAW Studios 

CAW Studios is a Product Engineering Company of 100+ geeks. We have built Interakt, CashFlo, KaiPulse, and FastBar products. And we still run their complete engineering. We are part of the engineering teams for Haptik, EmailAnalytics, HBits, Reliance General Insurance, Celito Tech, etc., We are obsessed with automation, DevOps, OOPS, and SOLID. We are not into one tech stack - we are into solving problems. 

Find us: https://goo.gl/maps/dvR6L26JUa42 

Website: https://www.cawstudios.com/ 

Know More: https://www.cawstudios.com/handbook 

Project Management KRAsProject Management KRAs

Job Description (Major KRAs) –

1) Planning- Understand/Work/Create/Assist :

a. SMO Tracker

2) Team & Vendor Management: Individual Contribution, Buddy Coaching, Participate inRecruitment/Induction, KRA setting and Performance Evaluation:

a. Work Allocation Based on Activity Charter & SMO Tracker

b. Primary & Secondary Work related ownership to ensure business continuity as a part of risk mitigation

c. Setting up KRAs (using InnoWET) and Performance review

d. Time sheet Management & Analysis

e. Social Media Participation and updated Profile

3) Campaign Deliverables : Timely Plan, Manage, Monitor and Communicate :

a. SMO and Activity Charter specific Content & Creative work packs and stacks for clients ( weekly to monthly )

b. BTL- Onetime & Frequent list

c. ATL Excel Sheet

4) Review & Analytics:

a. Client’s success PPT and Report with executive summary

b. Team Productivity based on Time Sheets

c. Power of 5 /Activity Charter Conformance Report

d. Search Engine Marketing /Paid Campaigns Report and Plan of Action

e. Consolidated success Report /PPT for internal stakeholders

5) CRM/Account Management:

a. Presales Support for New Business Development

b. Participation & representation of Digitally Next in PR centric activities , forum and Seminars as and when required.

c. Initiate and Manage Key Account Management for cross selling opportunities to present clients

d. To be a think tank to the management by providing the required Market Intelligence and Business Intelligence related to IoT/Digital/Social Media.

6) Project Management Tools & Automation:

a. Updating and Managing Knowledge Management repository

b. Effective implementation and use of social media Tools(if any)

c. Keeping and custodian of Clients and BFGs usernames and passwords list

d. Creating and upkeep of Process Manual with SLAs

e. Building and updating templates according to work functions

ROLES AND RESPONSIBILITIES

Essential Functions:

• Handle a portfolio of projects and clients in parallel from Fortune 1000 companies and across geographies.
• Plan for a quarter ahead and develop an execution plan for projects and people in the team. Need to be ahead of both client and internal resources in planning and execution.
• Establish and maintain strong relationships with product delivery, the sales team, client and account managers.
• Make sure that the projects are achieving promised business value/RoI and figure out ways to achieve it if there is a gap.
• Build Rapport with clients and manage those effectively, high end consulting touch would be required
• Manage escalations, variations, complexities in projects effectively.
• Able to effectively use the established frameworks in project execution, client handling, resource utilization, resource mentoring etc.
• Directly supervises functional consultants, solution architects; conducts employee performance reviews/evaluations and career development discussions
• Manage up- Make sure to keep the higher management honest and able to strike a right balance between issues/items that are to be escalated vs that are to be handled.

REQUIREMENTS AND QUALIFICATIONS

Education:

• Bachelor's or Master’s Degree (preferably from a top reputed university) 
• Strong presentation and facilitation skills with small and large groups
• Strong analytical skills with the ability to understand Fortune 1000 client business complexities and handle those

Experience:

• Overall 8+  years of professional services experience with extensive experience in customer facing  roles and involved in requirements gathering, gap analysis, feasibility study etc.
• Minimum 2 years of experience as Project manager or equivalent role demonstrating management and leadership experience, preferably in a fast paced consulting / professional services set-up.
• Minimum 1 year of experience managing large portfolio, leading cross-functional teams and tracking the project progress against the plans
• Experience in leading and mentoring people as part of the project life cycle.
• Experience in following the established processes/standards/templates to achieve successful results.
• Experience with Invoice-to-Cash related business process is desirable

Critical Knowledge, Skills, and Abilities Requirements:

• Excellent communication and presentation skills
• Team management and collaboration skills
• Strong organizational skills and detail oriented
• Ability to negotiate with stakeholders and have challenging discussions
• Proven problem solving, risk mitigation and analytical skills
• Excellent team and interpersonal skills
• Strong ownership to drive the projects from start to finish with maximum client delight

RESPONSIBILITY

·        Determine and define project scope and objectives

·        Predict resources needed to reach objectives and manage resources in an effective and efficient manner

·        Prepare budget based on scope of work and resource requirements

·        Track project costs in order to meet budget

·        Develop and manage a detailed project schedule and work plan

·        Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress

·        Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables

·        Utilize industry best practices, techniques, and standards throughout entire project execution

·        Monitor progress and make adjustments as needed

·        Measure project performance to identify areas for improvement

Requirements

·        4 years of Project Management and related experience

·        Project Management Professional (PMP) certification preferred

·        Proven ability to solve problems creatively

·        Strong familiarity with project management software tools, methodologies, and best practices

·        Experience seeing projects through the full life cycle

·        Good analytical skills

·        Strong interpersonal skills and extremely resourceful

·        Proven ability to complete projects according to outlined scope, and timeline

JD - System Analyst

1. Analysis and design of technical functionality and features.
2. Creation of requirements document and definition, Epics, User stories and addition of same to Fresh Release.
3. Facilitate daily scrums, stand-ups and meetings to monitor project progress and resolve any issues the team may be experiencing.
4. Collaborate with product owner and stakeholders and clear project obstacles and impediments that could slow down the team’s progress.
5. Meet and coordinate with internal stakeholders to establish project scope, system goals, and requirements.
6. Help the team boost their productivity and performance and helps development team create high-quality products.
7. Arrange and optimize product backlog.
8. Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow.
9. Translate highly technical specifications into clear non-technical requirements.
10. Manage the set-up and configuration of systems. Provide documentation of all processes and training as needed.
11. Define and coordinate the execution of testing procedures and develop test cases to serve the overall quality assurance process.
12. Draw up, supervise and document testing schedules for complete systems.
13. Perform design, implementation, and upgrades of information systems to meet the business and user needs.
14. Implement best practices for scalability, support ability, ease of maintenance and system performance.
15. Identify options for potential solutions and assess them for both technical and business suitability.
16. Oversee implementation of a new system including data migration.

Responsibilities:

• Work with the client from the start of each project to ensure you understand the project scope and vision
• Oversee the beginning of each turn-key project, including details like permit submission and design evaluations
• Create the schedule for each project and match talent to the job
• Process change orders
• Collaborate with the architect and construction crew to ensure feasibility of each project
• Conduct meetings on-site with architect, client and construction crew.
• Prepare and submit project estimates to clients

• Determine and define project scope and objectives
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• Prepare budget based on scope of work and resource requirements
• Track project costs in order to meet budget
• Develop and manage a detailed project schedule and work plan
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Monitor progress and make adjustments as needed
• Measure project performance to identify areas for improvement

‘Project Manager’ will be completely responsible for building a very robust team to operationally manage, meet KPIs, build strategy, and execute the project.

• Determine and define project scope and objectives
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• Prepare a budget based on the scope of work and resource requirements
• Track project costs in order to meet budget
• Develop and manage a detailed project schedule and work plan
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Utilize industry best practices, techniques, training, and standards throughout the entire project execution
• Monitor progress and make adjustments as needed
• Measure project performance to identify areas for improvement

While working at the company also endure...

• Opportunity to work with all the top-notch growing brands and startups
• Learning marketing, integrated campaigns, and growth
• -hacking of brands in different sectors
• Becoming a part of an enthusiastic, amazing culture, and fast-growing organization
• Opportunity to become an active stakeholder and driver of the organization

What you will need:

• Graduate degree with 2-4 years of experience handling projects, campaigns, and team
• Candidate with an agency, offline marketing execution, or startup background would be preferred
• Quick learner, confident, good presentation & relation-building skills
• Open for travel and ready to go the extra mile if the situation demands
• Keen attention to detail and good at spotting opportunities
• Client/Agency relationship exposure with strong relationship management skills
• Go-Getter attitude and responsibility to close all loops creatively - Long term vision and commitment