BI Engineer

• Strong experienced Product Design Profile
• Mandatory (Experience 1) – Must have 8+ YOE in Product Design, with a focus on B2C or B2B2C Products
• Mandatory (Experience 2) – Must have strong experience in Project Management - Using Jira and other similar tools to manage projects efficiently
• Mandatory (Designation) – Must be Manager / Staff or above designation in Current role
• Mandatory (Team Managememt) - Must have atleast recent 2+ YOE as a Team Manager (Not mentoring, should be in a complete Manager role)
• Mandatory (Portfolio) - Must have strong High-fidelity UI Designs, Interaction models, and Design systems for Large-scale B2C Products
• Mandatory (Company) - Large-Scale B2C Products
• Mandatory (Gender) - Male candidates only

Preferred

• Preferred (Experience) - Retail domain experience

Experience: Minimum 5 years in blockchain development

Blockchain Networks: Hyperledger Fabric, Stellar, Solana

Key Skills:

Proficiency in Golang with a minimum of 4 years of experience

Strong understanding of cryptography, resource optimization, and data clustering

Hands-on experience with NoSQL databases (CouchDB, Cassandra, or DynamoDB preferred)

Familiarity with CI/CD tools and processes (Docker, Kubernetes, Jenkins, GIT)

Project Knowledge:

Crypto Exchange platforms

Smart Contract Development

Tokenization and NFT projects

Key Responsibilities:

Design and develop blockchain-based solutions aligned with business needs

Develop and optimize smart contracts and decentralized applications

Collaborate with cross-functional teams to deliver high-quality solutions

Implement and ensure security best practices across blockchain solutions

Analyze and enhance blockchain network performance.

Roles & Responsibilities:

• Take care of content scheduling and posting on EMT and group social media channels.
• Research trending topics for social media content.
• Maintain a content calendar for all the social media handles under your management.
• Write, edit, and proofread content for social media creatives.
• Have a knack for wordplay, puns should be second nature to you.
• Be proficient in shooting videos using a phone camera.
• Be able to edit reels using mobile editing tools like InShot or Canva.
• Be familiar with social media tools like Hootsuite.
• Provide regular updates on social media performance.
• Conduct monthly market research and competitor analysis.
• Have excellent written and verbal skills in both English and Hindi.
• Work on YouTube video content.
• Know how to use AI tools for faster and more effective results.
• Write scripts for short-form and long-form videos; acting or providing background voice-overs will be a plus.

About the Role

We are seeking an enthusiastic and motivated Female Tele Sales Executive to join our e-pharmacy team. The role involves engaging with customers over phone calls, promoting healthcare and pharmacy services, assisting with medicine orders, and ensuring excellent customer satisfaction.

Key Responsibilities

• Make outbound calls to prospective and existing customers to promote pharmacy products, health packages, and e-pharmacy services.
• Handle inbound customer queries related to medicine orders, availability, discounts, and delivery timelines.
• Maintain daily/weekly call logs, sales targets, and conversion records.
• Upsell/cross-sell relevant medicines, wellness products, and diagnostic services.
• Provide accurate information regarding prescriptions, offers, and order status.
• Build and maintain a positive relationship with customers to ensure repeat business.
• Coordinate with the operations and delivery team to resolve customer issues.
• Achieve monthly sales and telecalling targets set by management.

Key Skills & Competencies

• Excellent communication and persuasion skills (Hindi, English, Bengali preferred for Kolkata region).
• Confidence in handling outbound telesales calls.
• Ability to explain healthcare services/products clearly.
• Good computer knowledge (MS Office, CRM tools, order management software).
• Strong customer handling and relationship management skills.

Eligibility Criteria

• Education: Minimum 12th Pass / Graduate (any stream). Pharma background is an added advantage.
• Experience: 0–3 years in telesales / telemarketing / pharmacy sales / BPO voice process. Freshers with good communication skills are welcome.
• Gender Preference: Female candidates.
• Age: 20–35 years preferred.

Location: Abu Dhabi, United Arab Emirates (UAE)

Nationality: Any

Desired Experience: 10+ years

Job Description :

To guide and advise customers on building SOC-related services from scratch or assist in improving existing services. To assess the maturity and capability of services in scope and propose improvements. Closely working with other SOC teams, and assisting them in achieving their goals. To work closely with the rest of the Advisory team and exchange knowledge and experience.

What You’ll Do

• Deliver high-level strategy and executive advisory services.
• Lead client engagements in security advisory at the highest strategic level.
• Establish and align business principles and objectives to the long-term security operational vision by applying tactical guidance for various information security operating models.
• Perform SOC maturity assessments and build precise roadmaps based on the goals and objectives of the organization.
• Provide clients with guidance during the Initial Operating Capability (IOC) through full operational capability (FOC) covering key aspects of SOC domains such as business, process, governance, technology, people, and services.
• Create and build on the concept of operations (ConOps) in the pre-work stages that strategically prepare the client for the successful implementation of security technology and operations.
• Assist clients with recommendations in different advisory stages, such as creating security operations strategy (SOC Charter), developing training programs, assisting with use case framework implementation, developing standard operating procedures, and applying service/integrated frameworks.
• Possess the ability to identify the client's problems and use common consulting management skills such as facilitation, gap analysis, interviewing, and engaging in multiple workshops with key stakeholders.
• Collaborate with clients to define services and build technology strategies as part of the build, plan, and design phases of security operations.
• Perform as a subject matter expert (SME) in strategy conversations with C-level panels to provide exceptional IT/OT/Cloud/Physical security, compliance, regulations, and industry best practices that promote the overall mission and vision of the organization.
• Maintain a good understanding of security trends and methods for pinpointing cyber and physical security solutions that fit the client's business, financial, and technological objectives.
• Identify, build, and create cyber solutions to address security issues, perform security operations content reviews, draw conclusions, and develop strategic guidance.
• Assess and develop the current security operation effectiveness by reviewing operating procedures, workflows, policies, frameworks, and operational reporting.
• Consistently contribute towards industry-specific offerings/professional security forums/internal departmental blogs/publications/develop thought leadership.
• Contribute to the proposal process for SOC Advisory services while collaborating with other internal group members to solidify the sales pitch approach.

What you bring to the table

• 10+ years of extensive IT Security / IT Consultancy/client-facing roles related to SOC/Security operations projects (Cybersecurity Managers, IT Security Engineers, Security Analysts, Senior/Principal Security Analysts)
• Experience in SOC strategy, roadmap and documentation development, adapted to client organization (Services catalog, Security Incident Response management plan, playbooks)
• Possess the ability to support the vision and mission of any organization's security program.
• Retained proficiency in delivering high-quality and high-level strategic and advisory services.
• Possesses certifications related to enterprise information security frameworks and/or compliance, regulation-type frameworks.
• Experience in understanding complex activities and relationships quickly, assessing business and delivery risks, and communicating them effectively.

Benefits

• Schooling
• Flight & visa allowance for self and family
• Mobile Allowance
• Insurance for self & Family
• Life Insurance for self

Kapture CRM is an enterprise-focused Service automation SaaS platform. We help 500+ enterprises in 14 countries to manage their customer service in a more intelligent, contextual way.

Roles & Responsibilities :

    * Proven experience in Java8, Spring Boot, Microservices/API

    * Strong experience with Kafka, Kubernetes

    * Strong experience in using RDBMS (Mysql) and NoSQL.

    * Experience in working in Eclipse / Maven environments.

    * Hands-on experience in Unix / Shell scripting.

    * Hands-on experience in fine-tuning application response/performance testing.

    * Experience in Web Services.

    * Strong analysis & problem-solving skills

    * Strong communication skills - both verbal and written

    * Ability to work independently with limited supervision

    * Proven ability to use own initiative to resolve issues

    * Full ownership of projects/tasks

    * Ability and willingness to work under pressure, on multiple concurrent tasks, and to deliver to agreed deadlines

    * Eagerness to learn

    * Strong team-working skills

What you need to have:

Build new features, enhance existing functionality and fix issues in the Windows Desktop application.

Help develop and maintain UI component library (Windows, dialogs , complex widgets)

Advise and assist the other developers in the Desktop.

Skills required

1. Very strong programming skills in UI development using Qt/C++
2. A strong ability to think about components and modules as they relate to other components as part of a larger system.
3. QML knowledge is a plus
4. Cross platform application development knowledge is a plus, not mandatory
5. A very strong attention to detail and the willingness to deliver pixel perfect UI according to the designs.
6. Must have: Very strong in ModelView architecture
7. Must have : In-depth C++, STL, and data structures knowledge

Desirable : Familiar with unit test frameworks like QtTest or Gtest

Desirable : Experienced with Agile methodology

Desirable : Knowledge in GIT or any other config management tool

Good understanding of object oriented techniques methodologies.

Good hands-on experience of C++ system programming and design.

Key Skills

C/C++, Qt, STL, Design, QML

Experience In product development is good to have

• AWS Cloud, CICD, Serverless setups, Monitoring Setup
• Performance setup, scalability in hands experience, Linux expertise, DevOps Operations

• AWS Cloud, CICD, Serverless setups, Monitoring Setup, Performance setup, scalability in hands experience, Linux expertise, DevOps Operations.