QA Automation

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha,

Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather

than a company.

Job Role - Social Media Marketing Intern

Experience Level - 0 to 1 year

Location - Bangalore

Job Overview:

We are seeking a creative and enthusiastic Social Media Intern to join our dynamic Digital Marketing team. The ideal candidate will be passionate about social media trends and digital marketing

strategies, with a keen interest in developing and implementing engaging social media campaigns. This internship offers hands-on experience in a fast-paced environment, where you will assist in

managing our social media presence and contributing to our overall marketing goals.

Key Responsibilities:

● Content Creation: Assist in creating and curating engaging content for various social media platforms, including Facebook, Instagram, Twitter, LinkedIn, and TikTok.

● Social Media Management: Support the scheduling and posting of content across social media channels, ensuring consistency and alignment with the company’s brand voice and marketing objectives.

● Engagement: Monitor social media channels for customer interactions, respond to comments and messages in a timely and professional manner, and engage with followers to build a strong online community.

● Analytics: Track and analyze social media metrics and performance, providing insights and recommendations for improvement based on data trends and reports.

● Campaign Support: Assist in the planning and execution of social media campaigns and promotions, including writing copy, designing visuals, and tracking results.

● Research: Stay updated on the latest social media trends, tools, and best practices, and provide recommendations for incorporating new strategies into our social media efforts.

● Collaboration: Work closely with the Digital Marketing team to align social media strategies with broader marketing goals and initiatives.

About the role:

Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.

Responsibilities:

• Handling customer queries and managing customer coordination

• Approach all queries with customer centric attitude

• Manage data and MIS reports

• Offering exceptional customer service and satisfaction

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers.

Candidate requirements:

• Min 1 to 3 years’ experience in a customer support role

• Can handle voice and non-voice process (chat, email, phone)

• Excellent interpersonal skills

• Excellent written and oral communication skills in English and Hindi

• A quick learner

• Ability to make high quality decisions & Multi task.

Qualification

• Bachelor's degree in Any filed

• 0-1 years experience in a customer support role

• CTC Compensation upto 2.50 LPA to 3.50 LPA

Position Overview:

We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.

Responsibilities:

● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.

● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.

● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.

● Track and report on key performance metrics related to CRM campaigns and journeys

Ideal Candidate:

● 2-5 years of experience in handling CRM tools

● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc.

Hiring of Business development executive in Greytip software pvt ltd.

Location: Bangalore and Hyderabad

Salary- upto -7 LPA

Note -immediate joiner preferred

Mandatory skills:

software sales,B2B sales, direct sales,HRMS or payroll software selling expereince would be an added advantage,ERP sales.

Short summary of the required skill sets and job role expectations

This position is an integral part of the sales and business development process within the

organization. We are looking for a passionate individual and a self-starter to execute the

company's sales strategy and be accountable for driving all aspects of revenue generation,

i.e., lead generation to closures (new customer acquisition process).

The Business Development Executive will lead and ensure the growth of the profitable new

business; develop and maintain customer relationships. This role is ideal for candidates who

enjoy selling, are achievement-oriented, and believe in achieving and exceeding sales goals

through strong collaboration with internal stakeholders and target prospects

We invite you to explore this career-boosting opportunity at Greytip for a challenging and

exciting role.

Role and Responsibilities

 Develop new business and long term account opportunities through prospecting

using a variety of lead generation methods

 Travel to customer sites and tradeshows to promote company’s products and

services

 Establish strong customer relationships by providing accurate and timely information

to customers regarding inquiries such as product features, pricing, quotes, and

issues/concerns.

 Complete RFP's and preparation of commercial proposals

 Follow up on submissions, negotiate and close business.

 Be aware of organizational growth initiatives regarding market and target customer

segments, and the company’s potential to meet customer needs

 Oversee, maintain and upgrade existing accounts to ensure ongoing client

satisfaction.

 Present product / services matching the prospect needs

 Ensure accurate and complete information is captured in CRM. Perform data quality

checks routinely.

 Achieve weekly, monthly, and quarterly pipeline funnel building targets and new

account acquisition targets

Skills and Competencies

 At least 2+ years of sales experience selling in the B2B segment. and consistently

achieved/exceeded sales targets

 Experience in the Software domain, preferably in a cloud-based platform with the

SaaS model

 Experience in the HR & Payroll domain will be value-added.

 Thorough understanding/appreciation of software product sales

 Must be extremely effective at initiating high-level contacts in accounts and have

strong presentation skills to close the sale

 Ability to generate leads and build the business in a wide-op

C#, .Net Core MVC - React frontend - Insurance Industry 

We are looking for a mature seasoned key player who will help build our team.
Are you a mentor and love code in general? We are seeking a senior .NET developer and hopefully other programming languages with at least 4 years of experience to be part of a team to write, debug, and test .NET code. You will be analyzing, troubleshooting issues and managing the implementation updates with current and planned customizations. The ideal candidate should have a strong understanding of object-oriented programming, relational databases, and software architecture principles. 

Our work environment, mentoring, teaching, growing constantly nurturing, loving, and respect. To enjoy our work and move through tasks as painlessly as possible. We believe in helping and being helpful. Staying positive and being there when you have that umm, ‘I don’t know how to solve this’ we want you to feel completely 100%  comfortable to get on a call, share a screen and move through it. We have the “If you are stuck over 15 mins ask someone rule”. and “ask a dumb question at least twice a day rule”. This is how we want our work environment. 

We work fully remotely via Slack / Zoom / Whatsapp

Requirements:

4+ years of experience or more. 
ASP.NET, C#, MVC, and JavaScript.
Troubleshoot and resolve issues and bugs

Must be able to communicate in English speaking and writing, our CEO is American and talks fast. We are looking for adults in the room, people who can communicate, think and reason as key team members.

Work US East coast time zone EST GMT-5

Requirements

• 3+ yrs experience in Reactjs (frontend) and Nodejs (Backend) along with good experience in MongoDB.
•  
• Past experience scaling projects from prototype to hundreds of thousands / millions of users is a plus.
•  
• Strong communication skills and past experience leading developers is crucial.

Note:- Remote working is applicable

We are a self organized engineering team with a passion for programming and solving business problems for our customers. We are looking to expand our team capabilities on the DevOps front and are on a lookout for 4 DevOps professionals having relevant hands on technical experience of 4-8 years. 

We encourage our team to continuously learn new technologies and apply the learnings in the day to day work even if the new technologies are not adopted. We strive to continuously improve our DevOps practices and expertise to form a solid backbone for the product, customer relationships and sales teams which enables them to add new customers every week to our financing network.

As a DevOps Engineer, you :

- Will work collaboratively with the engineering and customer support teams to deploy and operate our systems. 

- Build and maintain tools for deployment, monitoring and operations.

- Help automate and streamline our operations and processes. 

- Troubleshoot and resolve issues in our test and production environments. 

- Take control of various mandates and change management processes to ensure compliance for various certifications (PCI and ISO 27001 in particular) 

- Monitor and optimize the usage of various cloud services. 

- Setup and enforce CI/CD processes and practices

Skills required :

- Strong experience with AWS services (EC2, ECS, ELB, S3, SES, to name a few)

- Strong background in Linux/Unix administration and hardening 

- Experience with automation using Ansible, Terraform or equivalent 

- Experience with continuous integration and continuous deployment tools (Jenkins) 

- Experience with container related technologies (docker, lxc, rkt, docker swarm, kubernetes)

- Working understanding of code and script (Python, Perl, Ruby, Java)

- Working understanding of SQL and databases 

- Working understanding of version control system (GIT is preferred) 

- Managing IT operations, setting up best practices and tuning them from time-totime. 

- Ensuring that process overheads do not reduce the productivity and effectiveness of small team. - Willingness to explore and learn new technologies and continuously refactor thetools and processes.

Primary Responsibilities:

• We need strong SQL database development skills using the MS SQL server.
• Strong skill in SQL server integration services (SSIS) for ETL development.
• Strong Experience in full life cycle database development project using SQL server.
• Experience in designing and implementing complex logical and physical data models.
• Exposure to web services & web technologies (Javascript, Jquery, CSS, HTML).
• Knowledge of other high-level languages (PERL, Python) will be an added advantage
• Nice to have SQL certification.

Good to have: