BDA B2B SaaS only

Job description:

Apprication Pvt Ltd -Hiring for BPO TECH SUPPORT(Night shift) - Work from office Goregaon(E)

JOB DESCRIPTION FOR BPO TECH -SUPPORT

-Excellent communication in English is mandatory.

-Must have minimum 1 year Experience

-Working on tickets and resolving the issues of clients/customers.

-Testing/replicating the issues raised by clients

-Working on tickets and resolving the issues of clients/customers

-Testing/replicating the issues raised by clients

-Installation of software / Hardware via remote.

-Giving training to the users via remote if required.

-Supporting merchants on software over Phone/Email.

-Giving remote support to clients.

Shift Timings : 11:00pm to 8:00am(Night shift)

connect on Seven three zero four one Double Eight Six Three Six

We are seeking a skilled System Administrator and DevOps Engineer to join AmpereHour Energy, where you will play a crucial role in making sure our software systems run without downtime and our infrastructure scales well. This position involves working on cloud and physical servers across multiple operating systems and fundamental understanding of computers and networking.

At AmpereHour Energy, we are dedicated to advancing sustainable energy solutions. Our team thrives on collaboration and innovation, driving impactful projects that contribute to a greener future. We value expertise and creativity, making it an exciting place for tech professionals to grow.

If you are interested in this opportunity and meet the qualifications outlined in the job description, we encourage you to apply and explore how you can contribute to our mission.

Job Summary

We are seeking a highly skilled and experienced Senior Salesforce QA Engineer to lead the end-to-end quality assurance for our enterprise Salesforce platform. In this role, you will design robust test strategies, establish automated testing pipelines, and validate complex custom configurations, Apex code, and integrations. As a senior member of the team, you will bridge the gap between business requirements and technical execution, ensuring the delivery of high-quality, scalable solutions across Sales, Service, and Custom Clouds.

Key Responsibilities

• Test Strategy & Planning: Define, implement, and maintain comprehensive test strategies, test plans, and test cases covering functional, regression, integration, and end-to-end scenarios.

• Test Automation: Architect, scale, and maintain automated testing frameworks using enterprise tools (e.g., Provar, Tricentis Tosca, or Selenium with Java/Python) specifically optimized for Salesforce's dynamic UI.

• Complex Custom Validation: Validate complex programmatic customizations (Apex classes, Triggers, Lightning Web Components) and declarative features (Advanced Flows, Validation Rules).

• Integration Testing: Lead end-to-end API testing (REST/SOAP) to verify seamless data flow between Salesforce and upstream/downstream external systems.

• Environment & Release Management: Oversee sandbox deployments, data masking, and regression testing during Salesforce seasonal releases and monthly deployment cycles.

• Defect Lifecycle Management: Own the defect tracking process in Jira or Azure DevOps, collaborating closely with developers, business analysts, and product owners for rapid root-cause resolution.

• Mentorship & Leadership: Provide technical guidance and mentorship to junior QA engineers and lead user acceptance testing (UAT) phases with business stakeholders.

Required Technical Skills & Qualifications

• Experience: 5 to 10 years of dedicated software quality engineering experience, with a minimum of 3+ years focused exclusively on testing Salesforce ecosystems.

• Salesforce Core Knowledge: Deep understanding of Salesforce architecture, data models, object relationships, sharing rules, and platform governor limits.

• Automation Expertise: Hands-on experience developing framework code or no-code architectures using tools like Provar, Selenium WebDriver, Tricentis Tosca, or UFT.

• API Testing: Proficient in API testing tools such as Postman, SoapUI, or automated API frameworks.

• Agile & Devops: Strong experience working within Agile/Scrum methodologies and integrating automated tests into CI/CD pipelines (e.g., Copado, Jenkins, GitHubActions).

• Data Management: Proficiency in writing SQL queries and utilizing Salesforce Data Loader for test data creation and verification.

Role & Responsibilities

Develop high-quality, scalable mobile applications for Android platform using Kotlin.

Collaborate closely with cross-functional teams to define, design, and implement new features.

Write clean, efficient, and maintainable code, following coding standards and best practices.

Optimise mobile app performance to ensure a smooth and responsive user experience.

Conduct code reviews and provide constructive feedback to team members.

Stay updated with the latest mobile development trends, tools, and technologies.

Troubleshoot and debug issues to maintain application stability.

Participate in the full software development lifecycle, from concept to deployment and support.

Ideal Candidate

Bachelor's degree in Computer Science, Engineering, or a related field.

3-8 years of proven experience in mobile app development, with a focus on Kotlin and Swift.

Strong proficiency in Kotlin and Swift programming languages.

Solid understanding of mobile app architecture, design patterns, and development best practices.

Experience with RESTful APIs, third-party libraries, and mobile UI/UX principles.

Familiarity with Git or other version control systems.

Ability to work effectively in a collaborative, fast-paced environment.

Excellent problem-solving and analytical skills.

• Drive the execution of all product lifecycle processes for the growth of Factory Acquisition product, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
• Identify, Plan and execute side Product Hacks to speedup Factory Acquisitions
• Assess current competitor offerings, seeking opportunities for differentiation
• Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective
• Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
• Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams
• Build product flows for seamless factory onboarding at scale
• Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization
• Drive the Factory CAC Metric
• Implement, and maintain production timelines across multiple departments
• Appraise new product ideas and strategize appropriate to-market plans

ABOUT US
White.Inc is a house of digitally native brands (DNBs) that is creating Instagram-first DTC brands across verticals like Cookware, Houseplants, Drinkware, Apple Gear and Luggage. We believe that to lead a better

life in today's ever-changing world, we need products that are constantly evolving and contribute to our busy lives. To bring to life such category-disrupting brands, we have partnered with the world’s leading product

design company to create products that are crave-worthy and address the needs of a new generation of Indian consumers.

Started by people with a decade+ experience in the e-commerce and D2C sectors, the founders have developed 2000+ products across multiple categories and scaled global brands in India such as RhinoShield

& PopSockets. Leveraging on their expertise in driving growth, product development, supply chain, technology and access to global markets, White Inc is poised to deliver products that inspire and excite our

consumer base.

We are rapidly growing and looking for someone as excited as us to be a part of this growth journey. If you love startups, a really fast-paced environment with lots of action and the opportunity to create India's

new gen disruptive brands, then click away and get set to propel your career to greater heights.

THE ROLE

As a Junior Graphic Designer, you will be responsible for creating impactful designs that capture the messaging required across marketing ideas. You will work under the guidance of the senior art director to

ideate and execute design assets required by multiple teams i.e social media, performance marketing or marketplaces.

RESPONSIBILITIES

▪ Create drafts of social media posts, web banners, etc. and get them approved by the senior art director.

▪ Liaise with internal stakeholders while working on design projects from concept right up to execution.

▪ Ensure that all the graphic elements are consistent in terms of style, colours, and message

▪ Find the right mix of imagery to visually represent the content.

▪ Be a part of the ideation process and pitch creative concepts.

▪ Make edits as and when required based on the feedback provided by senior members of the team.

▪ Adhere to strict timelines and be able to deliver quality work as required for the campaign/project.

SKILLS

▪ Understanding the visual elements such as type, layout, fonts, etc.

▪ Basic knowledge of online marketing would be preferred.

▪ Ability to work well within a team.

▪ Time management skills.

▪ Ability to take constructive feedback and work on enhancing design skills.

▪ Comfortable in a fast-paced evolving start-up environment.

QUALIFICATION

▪ Minimum 1-year experience at an Advertising agency or any design house.

▪ Proficient in Adobe Photoshop, Illustrator, InDesign and other design tools.

▪ Experience with working on iOS / Apple operating system is preferred.

The ROLE

• Handle the inbound interest received by Marquee
• Get the inbound leads to setup an online demo with us
• Conduct a small research on the prospect’s company and background prior to the demo to conduct a smooth sales call
• Conduct online demos with the prospects and turn them into paying customers
• Ensure that the product demo is neat and organized
• Work with the prospects to understand their needs and pitch them the right Marquee product to solve their problems
• Manage on-going relationships with customers
• Run strategic follow ups (Calls/texts/emails) on the prospects to get in maximum sales
• Strive to achieve the sales targets
• Work with our Founder on strategic alliances - potentially travelling to various financial centers globally

Here are some important things to consider prior to applying to us:

• Knowledge/prior experience with startup fund raising is a distinct advantage
• WE'RE A REMOTE TEAM so you can work from wherever you like - you don't have to attend office on a day to day basis
• You should own a laptop
• EXCELLENT written & spoken English required
• We shall provide a 5-7 days training session once you join in.

• • You’re proficient in NodeJS, TypeScript, MySQL, and MongoDB
  • You possess strong OOP and design pattern knowledge
  • Familiar with modern engineering practices: Code Reviews, Continuous Deployment, Automated Testing, etc
  • You write understandable, testable code with an eye towards maintainability and experienced with TDD (Test Driven Development)
  • You’ve the ability to build RESTful APIs
  • Explaining complex technical concepts to designers, support team, and fellow engineers is not a problem for you
  • Well versed with the fundamentals of computer science and distributed systems
  • FrontEnd experience; (Good to have) Angular
  • Startup experience, preferably a tech startup
  • Open Source contributor
  • You have experience with other programming languages -- e.g. Python, Ruby, PHP, Go, C, etc.
  • Passionate about/experienced with open source and developer tools
  • You have a bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience