Fresher Medical Representative

Operations Intern

Location: Bangalore

Company: Connect and Heal

Duration: 3–6 months

Stipend: As per company standards

Mode: Full-time (On-site)

We are looking for a detail-oriented and proactive Operations Intern to support our day-to-day operational activities. This role is ideal for candidates who are strong in Excel, data management, and coordination, and are keen to gain hands-on experience in healthcare operations and process management.

🎯 Key Responsibilities

• Support daily operations and assist the team in managing workflows across multiple healthcare services.
• Maintain and update operational data in Excel sheets with high accuracy.
• Prepare reports, dashboards, and trackers for business and operational performance.
• Coordinate with internal teams such as customer support, clinical, and field operations to ensure smooth service delivery.
• Analyse data to identify trends, gaps, and process improvement opportunities.
• Assist in process documentation and standardization.
• Track service requests, escalations, and resolution timelines.
• Support in vendor coordination and follow-ups where required.
• Help in managing ad-hoc projects and operational initiatives.

✅ Required Skills & Qualifications

• Graduate or pursuing graduation in Business, Healthcare, Operations, or related field.
• Strong working knowledge of Microsoft Excel (Pivot tables, VLOOKUP, formulas, basic data analysis).
• Good analytical and problem-solving skills.
• Strong communication and coordination abilities.
• Attention to detail and ability to multitask.
• Willingness to learn and adapt in a fast-paced environment.

⭐ Preferred Skills

• Basic understanding of healthcare or service operations.
• Experience in data tracking, reporting, or internship in operations.
• Knowledge of PowerPoint or reporting tools is a plus.

🚀 What You’ll Gain

• Hands-on exposure to healthcare and digital health operations.
• Opportunity to work with cross-functional teams.
• Practical experience in data-driven decision-making.
• A fast-learning, growth-oriented environment.

Position Summary:

The Legal Advisor will provide expert guidance on legal matters affecting the university, ensuring compliance with statutory requirements, safeguarding institutional interests, and supporting policy development. The role involves advising management, drafting and reviewing contracts, handling disputes, and liaising with external legal bodies.

Key Responsibilities:

• Advise university leadership on legal and regulatory issues.
• Draft, review, and negotiate contracts, MoUs, and agreements.
• Ensure compliance with education laws, labor laws, and institutional policies.
• Represent the university in legal proceedings when required.
• Support policy formulation and risk management strategies.
• Liaise with government agencies, regulatory bodies, and external counsel.

• 3-5 years of experience developing and implementing software applications.
• Previous experience working as a React.js Developer.
• Knowledge in e-Commerce domain will be a plus.
• In-depth knowledge of JavaScript, CSS, HTML and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with REST API's 
• In-depth understanding of Javascript, the DOM, and relevant concepts.
• Knowledge of modern authorization mechanisms, such as JSON Web Token. 
• Experience with user interface design.
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Experience with browser-based debugging and performance testing software.
• Proficient understanding of code versioning tools, such as Git, Github.
• Excellent troubleshooting skills.

Job Description: 

3+ years of experience as a JAVA/J2EE technologies developer in delivering highly available and scalable applications in a cloud operating environment. - Expertise in Spring framework and equivalent. 

• Experience in developing Java Microservices using spring boot, docker, Kubernetes etc. 
• Programming expertise in Java, JavaScript; and familiarity with other languages.
• Experience building, testing, and consuming REST APIs is a must have experience. 
• Experience with high-throughput messaging technologies and patterns; Kafka and/or related technologies a plus. 
• Exposure to databases of any types relational, analytical, columnar, etc; including MySql. 
• Experience with Git source control and building/maintaining Continuous Integration and Delivery pipelines; Jenkins experience a plus. 
• Expertise in Object-Oriented Development. 
• Experience working in an Agile/Scrum-inspired delivery methodology. - Expertise with database programming, transaction management. Expertise with build tools – MAVEN, Gradle. 
• Expertise in design patterns and data structures. 
• Good understanding of Unit test tools. 
• Good analytical skills to break down requirements and solve complex problems. 
• Good understanding of Source control toolsets. 
• Well-developed verbal and written communication skills. 
• Proven track record to meet aggressive timelines.

Required Skills:

Good to have

• Understanding CI tools like Jenkins, Bamboo. 
• Experience with Google Cloud Platform or equivalent. 
• Experience with Microservices and/or Monolith to Microservice migration.
• Experience with frontend technologies like to react, angular is a plus
• Good Linux experience

What you need to have:

• 2+ yrs experience with manual testing on mobile (automation testing is an advantage) 
• Manual testing experience in testing for Android & iOS is MUST
• JIRA or other bug tracking tool experience 
• The QA Analyst will be expected to complete manual testing on both iOS and Android devices, be able to enter findings into Jira, and follow up on defects discovered
• PRD Reviews, Test Case coverage and Execution, able to handle End to End Application testing and release process.
• API testing experience and Basic SQL knowledge
• ADB commands, Android Studio, Xcode, Understanding Logs, SDK’s.
• Work as part of cross functional, passionate agile project teams to ensure quality is maintained.                                                                                                                Good To Have Skills :
  • Experience in setting up automation testing infrastructure & writing automation testing scripts for Android, iOS & APIs
  • Work on Automation framework
  • Work on continuous integration tools
  • Hands on experience with Appium

Desired Candidate Profile:

• The ideal candidate will have a strong mix of relationship management, strong analytical, business and technical skills.
• 6-10 years of overall delivery related (pre-sales, solutioning, delivery management or customer account management) experience preferably in the Cybersecurity/SaaS/hi-tech products.
• 2+ years experience in customer facing roles with customers in US/Europe/ME geographies.
• Ability to internalize the product offerings and can discuss solutions, benefits and trade-offs with the customers.
• Ability to build, maintain and leverage strong relationships with Business and Technology Decision Makers within each customer to influence solution adoption, create strong support for new opportunities and to secure their willingness to advocate on our products.
• Ability to multitask in a dynamic, fast paced environment
• Experienced at account management & growth through farming.
• Experienced at leading presentations and discussions with customer’s senior management teams
• Highly energetic, with a passion for helping customers achieve expected business outcomes

Qualifications:

1. Bachelors degree from Top institutes. MBA preferred
2. Excellent organization and project management capability
3. Excellent communications skills, both in written and verbal communications, with the ability to deliver effective presentations, group facilitation and one-on-one consultation is a must
4. Self started, self motivated, flexible and results driven
5. Experience using CRM tools

Preferred knowledge/skills:

1. Experience in Cybersecurity and understanding of network fundamentals. Good understanding of IT and Network Security fundamentals such as Firewalls, Proxies, and Web Security Gateways.
2. Experience working/leading teams in customer success functions for SaaS products.
3. Experience with Product Delivery Lifecycle