Social Media & Copywriting Manager

Job location - Mahape

Executive & Administrative Support

1. Manage calendar, meetings, and appointments for the HOD

2. Prepare agendas, Minutes of Meetings (MOM), and action trackers

3. Draft official emails, letters, and internal communications

4. Coordinate inter-departmental follow-ups on behalf of the HOD

5. Maintain confidentiality of sensitive management and legal information

⚖️ Legal & Compliance Coordination

1. Assist in drafting, reviewing, and maintaining contracts, agreements, and MOUs

2. Coordinate with external legal counsel for notices, replies, and case updates

3. Maintain tracker for legal cases, notices, agreements, and compliance deadlines

4. Ensure timely circulation and execution of approved legal documents

5. Support HOD in compliance-related documentation and audits

📁 Documentation & Records Management

1. Maintain structured digital and physical filing of legal and commercial documents

2. Track contract validity, renewals, amendments, and approvals

3. Ensure version control and accurate naming of documents

4. Maintain dashboards and trackers for management review

5. Assist in preparing reports and presentations for senior management

👥 Stakeholder & Coordination Support

1. Liaise with HR, Finance, Operations, and Commercial teams for data and approvals

2. Coordinate with clients, vendors, and consultants as instructed by HOD

3. Support in portal uploads, statutory submissions, or client documentation

4. Escalate delays, risks, or non-compliance issues to HOD promptly

Key Responsibilities

1. Data Management & Reporting

• Collect, clean, validate, and consolidate data from multiple internal and external sources.

• Prepare and deliver daily, weekly, and monthly MIS reports for management and departments.

• Design, develop, and maintain dashboards to track KPIs, performance metrics, and operational trends.

2. Database & Data Accuracy Management

• Manage and regularly update internal databases, spreadsheets, and reporting systems.

• Ensure data accuracy, consistency, integrity, and confidentiality across all platforms.

• Implement best practices for data validation, version control, and audit checks.

3. Data Analysis & Business Insights

• Analyze large and complex datasets to identify trends, patterns, gaps, and anomalies.

• Translate data findings into clear, actionable insights and recommendations to support strategic and operational decision-making.

4. Reporting Automation, System Recommendation & Implementation

• Identify opportunities to replace manual or semi-manual processes with automated, data-driven systems.

• Design and implement automated reporting frameworks, dashboards, and data pipelines using Excel (Power Query, VBA, Macros), SQL, BI tools, and Python.

• Proactively suggest new automation tools, system enhancements, or integrations to improve efficiency, accuracy, and scalability.

• Lead the end-to-end implementation of approved automation initiatives, including requirement gathering, system design, testing, deployment, and stabilization.

• Continuously monitor and optimize automated systems in line with business growth and evolving data needs.

5. Cross-Functional Coordination & Support

• Collaborate with Sales, HR, Finance, Operations, and other departments to understand reporting and data requirements.

• Provide support for ad-hoc analysis, custom reports, and special data requests.

• Act as a data partner to department heads for decision support and performance tracking.

6. Documentation & Compliance

• Maintain complete and updated documentation for MIS processes, reports, data models, automation logic, and system changes.

• Ensure compliance with company data governance policies and applicable data protection standards.

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System Development & Data Structuring Responsibilities

• Study and understand departmental workflows to evaluate how data is generated, processed, and utilized.

• Review existing manual and digital data systems to identify operational gaps, risks, and improvement opportunities.

• Recommend structured data models, reporting formats, and storage solutions aligned with business requirements.

• Coordinate with department heads to define data structures, access levels, and reporting standards.

• Implement new or upgraded data systems (Excel-based models, cloud platforms, ERP integrations) with minimal operational disruption.

• Design structured data formats and role-based access controls to ensure secure and organized data management.

• Train employees on newly implemented systems and provide post-implementation support.

• Monitor system performance, resolve issues, and continuously improve systems based on user feedback and organizational growth.

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Qualifications & Experience

• Bachelor’s degree in Commerce, Statistics, Computer Applications, or a related field.

• 3–5 years of experience in data analytics, reporting, or system automation roles.

• Strong analytical thinking, logical reasoning, and problem-solving abilities.

• High attention to detail with excellent organizational and documentation skills.

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Technical Skills (Must Have)

• Advanced Excel: Power Query, Power Pivot, VBA basics, Macros, Charts

• SQL: Complex joins, subqueries, CTEs, performance tuning

• Python or R: Data cleaning, analysis, automation (Pandas, NumPy, etc.)

• BI Tools: Power BI or Tableau (DAX, data modeling, dashboard optimization)

• Data Warehousing Concepts: ETL processes, OLAP, Star/Snowflake schema

Review Criteria

• Strong Implementation Manager / Customer Success Implementation / Technical Solutions / Post-Sales SaaS Delivery
• 3+ years of hands-on experience in software/tech Implementation roles within technical B2B SaaS companies, preferably working with global or US-based clients
• Must have direct experience leading end-to-end SaaS product implementations — including onboarding, workflow configuration, API integrations, data setup, and customer training
• Must have strong technical understanding — including ability to read and write basic SQL queries, debug API workflows, and interpret JSON payloads for troubleshooting or configuration validation.
• Must have worked in post-sales environments, owning customer success and delivery after deal closure, ensuring product adoption, accurate setup, and smooth go-live.
• Must have experience collaborating cross-functionally with product, engineering, and sales teams to ensure timely resolution of implementation blockers and seamless client onboarding.
• (Company): B2B SaaS startup or growth-stage company
• Mandatory (Note): Good growth opportunity, this role will have team leading option after a few months

Preferred

• Preferred (Experience): Previous experience in FinTech SaaS like BillingTech, finance automation, or subscription management platforms will be a strong plus

Job Specific Criteria

• CV Attachment is mandatory
• Are you open to work in US timings (4/5:00 PM - 3:00 AM) - to target the US market?
• Please provide CTC Breakup (Fixed + Variable)?
• It’s a hybrid role with 1-3 work from office (Indiranagar) with in office hours 3:00 pm to 10:00 om IST, are you ok with hybrid mode?
• It’s a hybrid role with 1-3 work from office (Indiranagar) with in office hours 3:00 pm to 10:00 om IST, are you ok with hybrid mode?

Role & Responsibilities

As the new hire in this role, you'll be the voice of the customer in the company, and lead the charge in developing our customer-centric approach, working closely with our tech, design, and product teams.

What you will be doing:

You will be responsible for converting, onboarding, managing, and proactively ensuring success for our customers/prospective clients.

• Implementation
• Understand client billing models and configure company contracts, pricing, metering, and invoicing accurately.
• Lead pilots and implementation for new customers, ensuring complete onboarding within 3–8 weeks.
• Translate complex business requirements into structured company workflows and setup.
• Pre-sales & Technical Discovery
• Support sales with live demos, sandbox setups, and RFP responses.
• Participate in technical discovery calls to map company capabilities to client needs.
• Create and maintain demo environments showcasing relevant use cases.
• Internal Coordination & Escalation
• Act as the voice of the customer internally — share structured feedback with product and engineering.
• Create clear, well-scoped handoff documents when working with technical teams.
• Escalate time-sensitive issues appropriately and follow through on resolution.
• Documentation & Enablement
• Create client-specific documentation (e.g., onboarding guides, configuration references).
• Contribute to internal wikis, training material, and product documentation.
• Write simple, to-the-point communication — clear enough for a CXO and detailed enough for a developer.

Ideal Candidate

• 3-7 years of relevant experience
• Willing to work in US time zone (~430 am IST) on weekdays (Mon-Fri)
• Ability to understand and shape the product at a granular level
• Ability to empathize with the customers, and understand their pain points
• Understanding of SaaS architecture and APIs conceptually — ability to debug API workflows and usage issues
• Previous experience in salesforce CRM
• Entrepreneurial drive, and willingness to wear multiple hats as per company’s requirements
• Strong analytical skills and a structured problem-solving approach
• (Strongly preferred) Computer science background and basic coding experience
• Ability to understand functional aspects related to the product e.g., accounting/revenue recognition, receivables, billing etc
• Self-motivated and proactive in managing tasks and responsibilities, requiring minimal follow-ups.
• Self-driven individual with high ownership and strong work ethic
• Not taking yourself too seriously.

Strong QA Leadership / Test Manager / QA Architect Profiles.

Mandatory (Experience 1): Must have 12+ years of overall IT experience in Quality Assurance / Testing roles.

Mandatory (Experience 2) : Must have experience owning end-to-end testing strategy for product platforms, covering Manual, Automation, Performance, and Security testing

Mandatory (Experience 3): Must have 7+ years of experience in B2B SaaS preferably working in microservices-driven environments in testing

Mandatory (Experience 4): Must have 3+ years of leadership experience managing 5-6 members in QA / Testing teams.

Mandatory (Experience 5): Must have hands-on experience designing and implementing test automation frameworks. (Robot Framework experience is highly preferred)

Mandatory (Experience 6): Must have hands-on exposure to CI/CD integration of automated tests using tools such as Azure DevOps / Jenkins / GitHub Actions

Mandatory (Experience 7): Must have experience in at least one of the following domains: ERP / POS / OMS (any one is mandatory; ERP is a strong plus)

Mandatory (Company) - B2B SaaS companies

Mandatory (Location) : Candidates must be based in Gurgaon or nearby locati

Role: Dot net +React Developer

Experience- 6+Years

Location- Andheri (Navi Mumbai)

Budget- 18 LPA

Opportunity - Contract 

Technical Expertise:

* Proficiency in OOP concepts, C#, .NET Core, Entity Framework, React, SQL Server, PostgreSQL, Dapper, ADO.NET, LINQ, and Web API Development.

* Experience with Kafka or Rabbit MQ for event-driven architecture and messaging systems.

* Debugging and troubleshooting skills with an understanding of performance optimization.

* Strong knowledge of database development, including tables, views, stored procedures, triggers, and functions.

* Familiarity with unit testing frameworks such as XUnit.

* Experience with JWT services, Git, and third-party API integration.

* Experience in code review of Jr. developer.

What you’ll get:

• Career growth. With market-leading training and an unwavering commitment to owning your career plan, you can grow your career to new heights. • Real rewards. We offer competitive and transparent pay practices, top-of-the-range wellbeing programs, and brilliant opt-in benefits. Because we believe companies should offer more than just a salary. • Meaningful purpose. Our products and solutions have real-life impact on people and organizations across the globe. Our innovations make a difference. • Life flexibility. We want you to bring your best self to work every day. We understand that you can only do that with quality time to care for yourself, your loved ones and your community. • An inspiring culture. Find yourself surrounded by leaders that care, invested teammates, and like-minded groups where you’ll feel at home. • Industry leadership. Play your part in a fast-growing organization known for excellence, profitability, and stability.

What you’ll do:

• Work alongside Software Engineers to develop cool new features and enhancements in our platform services space that will delight our customers • Participate in elaboration and design sessions to understand and refine requirements to be implemented • Build unit tests and automation test suites to ensure our products deliver the highest quality • Collaborate with scrum team members during sprint planning and daily standups and share your accomplishments during sprint reviews • Provide constructive and honest feedback during code reviews and sprint retrospectives • Work with Enterprise Architects to design our services

What you’ll need:

• 8+ years full-stack software development experience, ideally in a SaaS or micro service-based system • Experience with our technology stack: .NET, C#, SQL, React, Web APIs and entity framework; AWS preferred • Exposure to design principles such as: SOLID/DRY design, Objectoriented design patterns, N-Tier software architecture, threading and synchronization, relational database design, etc. • A passion for problem solving and innovation with the desire to learn and grow • Ability to work well in a remote team environment and attitude to focus on team specific goals and objectives • Ability to drive results through your job competencies of collaboration, software programming and development, and technical problem solving • Ability to drive results through NAVEX core competencies of accountability, customer focus, drives results and instills trust

We are looking for an experienced and passionate WordPress Developer to join our IT team! As a WordPress Developer at our company, you will be responsible for both back-end and front-end development, including creating WordPress themes and plugins.

• IT Skill: operating system windows 10 basic of Linux
• Office-2016(Word, Excel, Power Point), Internet Surfing and Outlook 2016,
• Languages: HTML, CSS, Bootstrap4, JavaScript, J-query, Core PHP, WordPress, Magento & Drupal
• Build websites using WordPress.
• Prepare website proposals to present to clients.
• Provide technical support to clients.
• Write coding using HTML and CSS.
• Design new features for existing websites.
• Act as the company expert in creating PPC /Google AdWords campaigns to be integrated with new website builds.
• Manage a user guide to help clients understand site features and management of website to increase visitor satisfaction.
• Work on a new mobile development project to expand the company into mobile website development services.