Digital Marketing Manager

 Customer Care Executive (Voice & Sales Process)

We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.

Qualifications:

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Strong verbal and written communication skills in English and one regional language.

- Ability to empathize with customers and resolve their queries efficiently.

- Prior experience in customer service or sales will be advantageous.

Responsibilities:

- Manage and resolve customer complaints.

- Achieve sales targets and goals set by the company.

- Maintain customer satisfaction through excellent service.

Salary and Benefits:

- Salary range: INR 15,000 to 18,000 per month.

- Incentives based on performance.

- Comprehensive training and growth opportunities.

• Cold calling
• Lead generation
• Market research
• client relationship

Requirements-

• Excellent English communication
• Any degree
• Candidate should be baner (pune) location or ready to relocate to baner (pune).
• Should be ready to work in night shifts

Our client is the fastest growing company in the space of student mobility in Asia Pacific as per Financial times.

More about them

- Long-term accommodation booking platform for students (think booking.com for student housing).

- Helps 80M students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, nonstandardized and cumbersome paperwork, and broken payment process.

- Leading student housing platform globally, with 1M+ student housing units listed in 6 countries and across 80 cities.

- Growing rapidly and targeting $400M in annual gross bookings value by 2022.

We, r, are looking to hire an Director Engineering , who is a thought leader,and a world-class engineer who has a proven record of creating an impact on businessand engineering with little or no help. You will own the technology vision andsignificantly contribute to building the engineering team and culture. You will partner wiith Engineering Manager 2
the product and business teams to understand product features and specifications,translate them into high-level and low-level designs, thereby facilitating the team in building mission critical applications.


Key responsibilities
To build next-generation web applications which are efficient, reliable, and scalable.
Explore and design dynamic and compelling consumer experiences.
Analyze system function and performance requirements to support design
concepts.
Actively participate in design and code reviews to build robust applications and prototypes.
Work closely with Product managers, designers, and the business team to
implement solutions.
Maintain a very high standard of product quality, ensuring a delightful experience for users.
Endorsing upcoming standards, launching, iterating, and making a difference.

Technical Skills
1)4+ years of experience, working with web technologies and building scalable and distributed software products and infrastructure
2)Exposure to complete product development cycles - From inception to production toscaling up, supporting new requirements, re-architectures
3)Sound knowledge of design patterns and practices for writing clean, linted,maintainable, and reusable code
4)Experience in working with both backend and frontend web technologies
5)Experience with infrastructure deployment and maintenance
6)Keeps an eye on new platform and ecosystem changes

Regards
Team Merito

• Bachelor’s degree in Electrical or Electronics Engineering with 1-3 years of relevant experience.
• Highly experienced in Embedded C, C++ coding as per MISRA standards
• Experience in firmware programming for 8 bit, 16 bit and 32 bit controllers.
• Knowledgeable in Linker Scripts, Make files & firmware debugging using JTAG or on the UART console. 
• Experienced in Communication peripherals like SPI, UART, I2C, CAN, etc.
•  

• Ideation, designing, prototyping, and developing as per product requirements.

• Expertise in system architecture and design for Embedded software systems.
• Develop modular Embedded Code to port into different projects.
• Experience on Real Time Systems and Scheduling mechanisms
• Development experience in "middleware" / “application” / Low layer.
• Experience with developing embedded code for networking technologies like TCP/IP and UDP would be a plus.
• Document state machine diagrams, flow charts to understand the system architecture
• Working closely with Design teams to understand Hardware Implementation.
• Develop Test methods, in some cases automated test cases to test the firmware code and support hardware engineers.
• Use Debuggers, oscilloscopes, power supplies, and other necessary electrical tools to debug the code for problem-solving.
• Excellent reading skills for complete understanding of technical documents such as Processor Architecture Specifications and MCU hardware manuals, schematics etc.
• Ability to generate ideas in response to complex issues and execute on solutions.
• Python programming is a big plus.

• Systems: REST & Graphql API’s, WSDL, XML JASON. Integration protocol, data exchanges between systems. Magento, Logistics, ERP integration experience
• Role: Will be responsible for developing and integrating API framework. Build service layer.
• Education : B.Tech – CSE, premium institute
• Experience : 3-6 Years, High transactional website, multiple system integration, AWS, Middleware and MySQL, MongoDB, Restful API. Team player, Passion for Coding. Magento eCommerce system design and database is desirable

About the role:

We are looking for an experienced Software Development Engineer II (SDE2) to help deliver high visibility and impact features for the ChakraHQ Platform. ChakraHQ Platform is the world's first Omnichannel Process Automation Platform. Imagine AWS but for operations and business teams; built on cutting edge technology stacks, to solve problems for modern businesses.

Technology specialists at ChakraHQ are at the core of the company's decisions and vision. As an SDE2, you will contribute to the design and development of the core technology stack of the ChakraHQ Platform. Working closely with Engineering, Product Management, Sales and Customer Success you will take ownership to develop features, plugins and custom fixes that will materially impact customer’s and ChakraHQ’s business. You will also be responsible for maintaining a streamlined build and CI/CD system. You will help coordinate the incorporation of upstream features into the ChakraHQ Platform. 

Technologies you will work with: React, Javascript, Android, iOS, PostgreSQL, Serverless, AWS, Google Cloud

Responsibilities:

• Design, develop and maintain features, services, products that are part of ChakraHQ
• Own delivery of said features and services
• Own success of the products by tracking its lifecycle with customers
• Build systems that scale horizontally
• Implement clean and modern mobile interfaces that provide an excellent user experience. 
• Write automated tests to ensure code quality
• Work with customers to build a product roadmap
• Work with sales & marketing to sell your product to end-users
• Work as an integral part of an agile software development team to build features end-to-end
• Support those features in the ChakraHQ production environment by participating in an on-call rotation

Position Requirements:

• Bachelor's degree in Computer Science. 
• 3+ years of experience working on teams to develop and deploy web or mobile applications
• Expertise with Javascript
• Knowledge of frameworks such as React.js is a big plus
• Ability to write code compatible across browsers and other clients
• Good understanding of backend systems i.e. web services, APIs from a consumer perspective
• Proficiency with git and Github workflows
• Expertise with test-driven development and automated testing
• Excellent analytical and problem-solving skills
• Excellent communication skills and fluent English
• Open to learn and work on new technologies