Content Writer

Job Description 

SN 

Required Information 

Details 

1 

Role 

Service Desk Lead 

2 

Required Technical Skill Set 

Excellent Communication skills.  

Team Management,  

Process Governance,  

Reporting,  

Shift & Resource Planning 

Desired Experience Range 

4-8 Yrs. 

Location of Requirement  

Noida 

Keywords 

IT Service Desk, IT Help Desk 

Desired Competencies (Technical/Behavioral Competency) 

Primary Skills 

1.Leadership & People Management - Proven ability to lead large 

teams, manage multiple services or 24/7 services, and build a 

high-performance culture. 

2.Strong knowledge of ITIL framework and service desk 

operations. 

3.Experience in managing IT support teams (minimum 5+ years, 

with at least 2 years in a lead role). 

4.Excellent leadership, communication, and problem-solving 

skills. 

5.Familiarity with ticketing tools (e.g., ServiceNow, Remedy). 

6.Ability to handle high-pressure situations and escalations 

effectively. 

Secondary Skills 

1.Previous ITSM / Incident management or Service desk 

experience managing cases and troubleshooting incidents 

2.Strong knowledge in capacity management, resource planning, 

reporting & analytics. 

Role: Social Media Manager

Exp: 3+ Years

Salary: up to 60K

Key responsibility areas of a Social Media Manager:

1. Ideation and strategy for the allocated brands

2. Smooth execution of the strategy and working with team on content creation

3. Conduct morning meetings each day with your team

4. Grooming and training the team

5. Review all the social media accounts on a monthly/weekly basis.

6. Coordinating with all other departments for execution of design, content, blogs and all the technology related requirements

7. Setting processes for smooth work-flow and follow the existing structure without errors

8. Creating and nurturing a positive and inspiring work environment for all the team members

9. Client liaisoning and providing clients with the best customer experience

This is a sales target-driven role that involves managing the day-to-day activities of the HQ marketing team in Bangalore. This role Involves coordination, tracking and managing timelines of deliverables as well as ensuring that quality standards are met. 

Responsibilities:

• Manage the global demand generation engine  
• Work towards increasing the number of sales qualified leads generated  
• Engage partners in areas such as lead generation, joint marketing efforts and events
• Coordinate Subex Secure’s presence in events
• Secure endorsements from analysts and media  
• Manage the digital marketing team
• Prepare content where needed for campaigns, social media, search engine optimization and marketing
• Coordinate with internal teams for preparation of collateral, deriving messaging and ensuring preparation of sales enablement material in a timely manner
• Intervene to improve marketing processes to improve the outcomes and efficiency of our global lead generation efforts

Requirements (please read these carefully before applying)

• Experience in managing planning and execution of global campaigns through Salesforce and Hubspot
• Have carried revenue targets or have at least played a key role in attaining these targets  
• Prior experience in B2B marketing involving a sophisticated product line is a must. Experience in marketing cybersecurity products will present a clear advantage.
• Prior experience in managing teams and revenue targets is an essential requirement
• You should have over 6 years of experience with B2B marketing
• Excellent understanding of SEM and SEO and ways to get leads out of SEM and increase volume of web traffic, improve domain authority and traffic quality through SEO
• Top notch project management skills
• Excellent content writing and presentation skills

The outcomes (KPI) associated with this role would be:

• Rise in the number of qualified opportunities and quality of leads processed by the sales team this includes Sales Accepted Leads and Sales Qualified Leads
• Quality and volume of engagements on social media and improvement in regional web traffic
• Your contribution towards improving our brand presence globally 
• Measured improvement in pipeline velocity
• Attainment of pipeline targets
• Timely execution of monthly and quarterly marketing plans

Job Description:-

The ideal candidate is a competitive self-starter who thrives in a fast-paced environment. You must be comfortable making dozens of calls and emails per day working with partners, generating interest, qualifying prospects, and closing sales.

Responsibilities:-

• Source new sales opportunities through inbound & outbound leads

• Communicating with potential customers via LinkedIn/ outbound calls / personalized emails and following up on leads.

• Conducting in-depth Market research to identify prospective customers.

• Consistently expanding the customer database.

• Prospect call preparation including company background research and other pertinent lead information.

• Identify customers’ buying trends and provide reports to management.

• Enter, update, and maintain information of leads, prospects, and Opportunities on CRM

Requirement:-

• Strong verbal & Written communication

• Source new sales opportunities through cold calling.

• Confident in speaking.

• Strong listening and presentation skills.

• Presence of mind to influence and persuade.

• Identify B2B key players and research the accounts.

• Proficient in using CRM and hands-on Microsoft Office.

• Strong interpersonal relations.

Benefits of working with us: -

• Benefits of both worlds - Enthusiasm & Learning Curve of a Start-Up, Deliveries & Performance of an Enterprise Service Provider.

• Sky's the limit when it comes to learning, growth & ideas.

• We do not follow the typical corporate hierarchy ladder.

• Medical insurance, gratuity, and provident fund.

• As part of our dedication to an inclusive and diverse workforce, Kratikal is committed to equal employment opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.

About Us: - Kratikal Tech Private Limited is a leading cyber security firm that provides cyber security solutions to 145+ Enterprise customers and 1825+ SMEs, belonging to different industries including E-commerce, Fintech, BFSI, NBFC, Telecom, Consumer Internet, Cloud Service Platforms, Manufacturing, and Healthcare. The company was founded with the aim of helping enterprises at a global level combat cybercriminals using new-age technology-based cybersecurity solutions.

As of today, Kratikal has been awarded as the Top Cyber Security Startup at the 12th Top 100 CISO Awards. Kratikal has launched four products, ThreatCop, KDMARC, Threat Alert Button, and KPMonitor including VAPT services. Apart from the products receiving several recognitions and awards, Kratikal has also partnered with numerous renowned organizations worldwide...for more details visit our website www.kratikal.com and www.threatcop.com.

Position Overview

Oracle Apex Engineer with good experience building reports using the latest versions of Oracle Apex

and experience in Apex Upgrade. Should have a good working knowledge of Oracle

Applications(R12).

Skills

1-2 end to end implementation/development project

Strong detail, quality, and solution orientation

5+ years of experience designing and implementing technical solutions that are aligned with

business strategy

5 years of applications development experience with Oracle APEX, Oracle SQL, PL/SQL

5+ years of Oracle APEX experience

5+ years experience in Oracle Databases

5+ years experience using PL/SQL

5+ years of JavaScript, HTML, CSS, and REST services

Oracle APEX 4.2 experience is a must and ability to Upgrade to higher versions

Ability to work on SQL performance issues

Ability to think critically and solve complex issues

Ability to work independently, while engaging the customer and providing information to the team

Strong ability to communicate both verbally and in writing with internal and external teams

Ability to prioritize across multiple projects and meet deadlines

Experience adapting in a dynamic work environment

Experience working in a customer-focused environment

Ability to troubleshooting issue

Proficiency in analysis, design, development, testing, implementation, and maintenance of

applications in Oracle Application Express (APEX).

Excellent conceptual knowledge of Oracle 11g.

Rich experience in writing SQL queries, Views, Materialized views, PL/SQL procedures, functions,

packages, triggers, cursors, collections, Ref cursor, cursor variables, System reference cursor,

Dynamic SQL.

Good knowledge of using PL/SQL Wrappers to protect the PL/SQL procedures and packages.

Job Description

We are looking to hire a dedicated content writer to create content for blogs, articles, product descriptions, social media, and the company website.

Responsibilities:

• Conducting in-depth research on industry-related topics to develop original content.
• Developing content for blogs, articles, product descriptions, social media, and the company website.
• Assisting the marketing team in developing content for advertising campaigns.
• Proofreading content for errors and inconsistencies.
• Editing and polishing existing content to improve readability.
• Conducting keyword research and using SEO best practices to increase traffic to the company website.
• Creating compelling headlines and body copy that will capture the target audience's attention.
• Identifying customers' needs and recommending new content to address gaps in the company's current content

Requirements:

• Bachelor's degree in communications, marketing, English, journalism, or a related field.
• Having proven experience in content writing or copywriting.
• Working knowledge of content management systems.
• Proficient in all Microsoft Office applications.
• A portfolio of published articles.
• Excellent writing and editing skills.
• The ability to work in a fast-paced environment.
• The ability to handle multiple projects concurrently.
• Effective communication skills.

• Should have 4 – 7 years’ experience in Performance Testing
• Experience in JMeter or Load Runner
• Perform root cause analysis to identify application performance issues
• Design and Develop test scripts, scenarios, plans and programs to automate
• Prior experience in troubleshooting using Apm tools
• Good Knowledge of Agile
• Good Knowledge in Quality and Testing
• Good communication skills

 What you need to have:

Roles & Responsibilities:

• Build and technically lead Android apps in terms of scale, performance, security, and design
• Actively participate in feature design
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Take ownership of the features right from estimating timelines to Production release
• Carry out code reviews and mentor junior engineers
• Instill best practices from following MVP/MVVM patterns to using required Java design patterns within the application
• Understand the latest Android features and practices and lead the efforts towards its adoption within the team and across all mobile pods
• Follow SOPs of Agile methodologies & Sprint deliverables and drive the same within the team

Requisites / Prerequisites:

• Android Work Experience of between 3 to 5 years.
• BE/B.Tech from Tier 1 or Tier 2 institutions
• Strong understanding of Object Oriented Programming, data structures and design patterns
• Experience in developing B2C / B2B mobile applications
• Experience in memory management and in designing high-performance applications
• Strong Java, Design Patterns and OOPS knowledge and hands-on experience
• Experience in shipping applications through the Google play store
• Experienced in Android Material Design
• Basic SQL knowledge
• Experience in working with JUnits and other Unit Testing framework is a plus
• Experience in OpenGL and animations is a plus