Abby support consultant

Company Description

eShipz is a rapidly expanding logistics automation platform designed to optimize shipping operations and enhance post-purchase customer experiences. The platform offers solutions such as multi-carrier integrations, real-time tracking, NDR management, returns, freight audits, and more. Trusted by over 350 businesses, eShipz provides easy-to-use analytics, automated shipping processes, and reliable customer support. As a trusted partner for eCommerce businesses and enterprises, eShipz delivers smarter, more efficient shipping solutions. Visit www.eshipz.com for more information.

Role Description



The Python Support Engineer role at eShipz requires supporting clients by providing technical solutions and resolving issues related to the platform. Responsibilities include troubleshooting reported problems, delivering technical support in a professional manner, and assisting with software functionality and operating systems. The engineer will also collaborate with internal teams to ensure a seamless customer experience. This is a full-time on-site role located in Sanjay Nagar, Greater Bengaluru Area.

Qualifications

• Strong proficiency in Troubleshooting and Technical Support skills to identify and address software or technical challenges effectively.
• Capability to provide professional Customer Support and Customer Service, ensuring high customer satisfaction and resolving inquiries promptly.
• Proficiency and knowledge of Operating Systems to diagnose and resolve platform-specific issues efficiently.
• Excellent problem-solving, communication, and interpersonal skills.
• Bachelor's degree in computer science, IT, or a related field.
• Experience working with Python and an understanding of backend systems is a plus.

• Technical Skill:
• Python Proficiency: Strong understanding of core Python (Data structures, decorators, generators, and exception handling).
• Frameworks: Familiarity with web frameworks like Django, Flask, or FastAPI.
• Databases: Proficiency in SQL (PostgreSQL/MySQL) and understanding of ORMs like SQLAlchemy or Django ORM.
• Infrastructure: Basic knowledge of Linux/Unix commands, Docker, and CI/CD pipelines (Jenkins/GitHub Actions).
• Version Control: Comfortable using Git for branching, merging, and pull requests.

• Soft Skill:
• Analytical Thinking: A logical approach to solving complex, "needle-in-a-haystack" problems.
• Communication: Ability to explain technical concepts to both developers and end-users.
• Patience & Empathy: Managing high-pressure situations when critical systems are down.

• Work Location: Sanjay Nagar, Bangalore (WFO)

• Work Timing :

• Mon - Fri (WFO)(9:45 A.M. - 6: 15 P.M.)
• 1st & 3rd SAT (WFO)(9:00 A.M. - 2:00 P.M.)
• 2nd & 4th SAT (WFH)(9:00 A.M. - 2:00 P.M.)

Reports Developer

Description - Data Insights Analyst specializing in dashboard development, data validation, and ETL testing using Tableau, Cognos, and SQL.

Work Experience: 5-9 years 

 Key Responsibilities

Insights Solution Development:

•    Develop, maintain, and enhance dashboards and static reports using Tableau and IBM Cognos.

•    Collaborate with Senior Data Insights specialists to design solutions that meet customer needs.

•    Utilize data from modeled Business Data sources, Structured DB2 Datamarts, and DB2 Operational Data stores to fulfill business requirements.

•    Conduct internal analytics testing on all data products to ensure accuracy and reliability.

•    Use SQL to pull and prepare data for use in Dashboards and Reports

Data Management Tasks:

•    Test new ETL developments, break-fixes, and enhancements using SQL-based tools to ensure the accuracy, volume, and quality of ETL changes.

•    Participate in data projects, delivering larger-scale data solutions as part of a project team.

•    Report defects using Jira and work closely with IT team professionals to ensure the timely retesting of data defects

•    Utilize Spec. Documentation and Data lineage tools to understand flow of data into Analytics Data sources

•    Develop repeatable testing processes using SQL based tools

Technical Experience

•    SQL

•    Tableau

•    Data Visualization

•    Report Design

•    Cognos Analytics

•    Cognos Transformer

•    OLAP Modeling (Cognos)

 Additional Skills

An Ideal Candidate would have the following additional Skills

•    Python

•    SAS Programming

•    MS Access

•    MS Excel

Work Hours: We would like to have the majority of the work hours align to U.S. Eastern time zone with people working until 2 p.m. or 3 p.m. est. so that work hours align to times the Senior Analysts are available and Data Bases are available.  

RESPONSIBILITIES

● Responsible for communicating with customers from a collections stand-point

● Omni channel communication such as Email, SMS, Tele Calling etc.

● Contact clients and discuss their overdue payments in a friendly manner, and proactively propose solutions based on defined SOPs

● Monitor accounts on a daily basis

● Identify outstanding account receivables

● Collaborating on debt collection efforts with Finance, Sales, and the Legal team.

● Investigate historical data for debts and bills

● Developing debt collection strategies and plans

● Take actions in order to encourage timely payments

● Process payments and refunds

● Resolve billing issues ● Ensure compliance to all federal and local regulations for collection process

● Update account status records

REQUIREMENTS

● Bachelor’s Degree in Finance, Business or related field

● 3-6 years of relevant experience

● Experience working in the collections team for consumer credit products such as Credit Card, Personal Loan, Education Loan, 2W and 4W, Home Loan, etc.

● Excellent knowledge of various collection techniques

● Experience in developing and enacting debt recovery plans and strategies to prevent losses

● Knowledge of MS Office, Data Interpretation, databases, and alternate mode of collections

● Excellent communication and interpersonal skills

● Demonstrated experience of being empathetic with customers

● Problem-solving and critical-thinking skill

Overview

As a Jr Pharmacist, you will play a crucial role in supporting the daily operations of the pharmacy. Your responsibilities will include assisting in medication dispensing, providing excellent customer service, and ensuring that all pharmacy processes comply with regulations and standards.

Key responsibilities

• Assist senior pharmacists in dispensing medication accurately and efficiently
• Provide exceptional customer service by addressing inquiries and concerns
• Adhere to all pharmacy regulations and standards
• Maintain accurate and updated patient records
• Collaborate with healthcare professionals to ensure effective medication therapy
• Perform inventory management and ordering of pharmaceutical supplies
• Conduct medication therapy management and medication reconciliation
• Assist in compounding and packaging medications
• Ensure proper storage and handling of medications
• Participate in quality assurance and improvement initiatives

Required qualifications

• Bachelor's degree in Pharmacy or PharmD
• Licensed as a Pharmacy Technician or Pharmacist
• Strong understanding of pharmaceutical regulations and standards
• Excellent communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Proficient in pharmacy software and computer systems
• Attention to detail and accuracy in medication dispensing
• Ability to work effectively in a team environment
• Knowledge of pharmaceutical compounding and packaging
• Understanding of medication management and therapy

Job Description:

We are seeking a skilled MERN Stack Developer to join our team. The ideal candidate will have 3 to 7 years of experience in developing web applications using the MERN stack (MongoDB, Express.js, React.js, Node.js). You will be responsible for designing and implementing innovative solutions to meet our company's needs. If you are passionate about technology and thrive in a fast-paced environment, we want to hear from you.

Responsibilities:

Develop and maintain web applications using the MERN stack.

Collaborate with cross-functional teams to define, design, and ship new features.

Write clean, efficient, and maintainable code.

Implement front-end interfaces using React.js.

Design and develop RESTful APIs using Node.js and Express.js.

Integrate third-party APIs as needed.

Optimize application performance for maximum speed and scalability.

Troubleshoot and debug issues that arise during development and in production.

Stay up-to-date with emerging technologies and best practices in web development.

Requirements:

Bachelor's degree in Computer Science, Engineering, or related field.

3 to 7 years of experience in web development.

Proficiency in the MERN stack (MongoDB, Express.js, React.js, Node.js).

Strong understanding of JavaScript, HTML, CSS, and related web technologies.

Experience with front-end frameworks such as Bootstrap or Material-UI.

Knowledge of state management libraries such as Redux or MobX.

Familiarity with version control systems (e.g., Git).

Excellent problem-solving and communication skills.

Ability to work independently and as part of a team.

Experience with Agile development methodologies is a plus.

Knowledge of GraphQL is a plus.

We are looking for an organized social media executive to lead our social media team in managing all social media platforms. The social media Executive is responsible for delegating duties, facilitating meetings with clients, and monitoring analytics.

To be successful as a social media Executive, you must have excellent knowledge of several social media platforms and have excellent communication skills. A good social media executive has excellent planning and time management skills.

RESPONSIBILITIES:

Meeting with clients to gauge their needs.

Briefing the social media team on the needs of clients.

Delegating specific tasks to team members.

Ensuring that team members adhere to deadlines.

Monitoring analytics for campaigns.

Providing feedback to clients.

 REQUIREMENTS:

knowledge of social media platforms such as Facebook, Instagram, LinkedIn, and Twitter.

Knowledge of analytics tools.

Excellent communication skills.

Ability to multitask.

Excellent time management skills.

Ability to lead a team.

A degree in Communication or a related field.

Prior experience in marketing or social media.

Job Description:

Years Of Experience: 3 – 4 Years

We are looking for a dynamic UI/UX designer who will be responsible for the user experience (UX) and user interface (UI) design of our various digital assets. You will ensure that all elements of the online user experience are optimized for improved usability, usefulness, and exceptional visual design.

The successful candidate will evidence a passion for delivering adaptive and creative solutions to UI/UX design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology.

UI UX Designer Responsibilities:

· Investigating user experience design requirements for our suite of digital assets.

· Developing and conceptualizing a comprehensive UI/UX design strategy for the brand.

· Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.

· Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets.

· Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.

· Collaborating with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user.

· Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.

· Adhering to style standards on typography and graphic design.

UI UX Designer Requirements:

· A bachelor's degree and a minimum of 3 years UI/UX design experience for digital products or services.

· A portfolio of professional UI/UX design work for both web and mobile platforms.

· Working knowledge of the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite.

· A team player but can work independently too.

· Excellent written and verbal communication skills.

· Multi-tasking and time-management skills, with the ability to prioritize tasks.

Designing and developing advanced applications for the Android platform

Unit-testing code for robustness, including edge cases, usability, and general reliability

Bug fixing and improving application performance

 4 to 8 years of experience.

Certification A2 or any

Azure Component Provisioning.

Hands-on experience on configuring and troubleshooting application gateway firewall, load balancers, VM/Disk encryption, Azure vaults, network security group, web application firewalls.

Hands-on experience and troubleshooting on Azure Virtual Network Gateway, ExpressRoute,Azure chatbot services.

Hands-on experience on Azure Automation with hands skills in PowerShell.

Extensive knowledge of Windows Server operating systems and Active Directory.

Extensive knowledge of Linux operating systems (Centos and Ubuntu).

Installing, Configuring and Managing AD / DHCP / DNS Services.

Creating Group Policies and implementation as per standard procedures.

Install, secure, maintain, troubleshoot and upgrade Windows/Linux Server operating systems.

Knowledge of network architecture and design, network security, Web sites/Portal security and client/server security.

Experience with configuration management single sign on with azure active directory.

Server performance monitoring and apply the solution to increase the performance if needed.

Cost management and cost analysis.

Backup and disaster recovery administration.

SSL/App services certificates configuration with Linux and windows-based websites/portals.