About HighLevel
Company Overview: Founded in 2018, HighLevel Inc. (www.gohighlevel.com) is a dynamic B2B SaaS Platform dedicated to serving Marketing Agencies. Our mission is to become the ultimate solution for marketing agencies, providing them with the cutting-edge tools needed to excel in their work. HighLevel empowers agencies to efficiently serve their clients by offering a comprehensive suite of industry-leading solutions. Our diverse clientele includes digital marketing agencies, advertising agencies, SEO agencies, call centers, sales agencies, and freelancers, spanning various niches such as real estate, dental & medical, local businesses, e-commerce, professional services, and field services.
Our robust platform encompasses a wide range of product areas, including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments, among others. HighLevel currently serves over 20,000 agencies and 220,000 small to medium-sized businesses, with a globally distributed team of over 300 professionals operating remotely across 15 nations.
We're looking for an Associate People Operations - Technology to support our fast-growing teams in India. This role would be a key pillar of the People Operations Team, who assists employees and managers with their People support needs- someone who is passionate about finding ways to best support our employee base. As a People Operations Specialist, you will collaborate with people business partners, and business leaders to design processes and control, diagnoses process failures, and automates processes, to help the organization grow and ensure the best experience for our employees. Next to your generalist duties, you will be a subject matter expert in one or more of the employee lifecycle programs.
Key Responsibilities:
- Ensure the successful execution of critical people operations processes, including onboarding, reference checks, and offboarding, crucial aspects of the employee lifecycle.
- Take complete ownership of employee documentation, encompassing contracts, amendments, and all other items relevant to the employee lifecycle.
- Be accountable for maintaining accurate data, including employee records and information changes such as promotions, terminations, and transfers.
- Manage the monthly employee payroll in collaboration with the payroll subject matter expert.
- Provide ad-hoc administrative support to other HR functions as necessary, aligned with business requirements.
- Organize quarterly co-locations, team gatherings, offsite planning and execution, travel arrangements, and seasonal merchandise.
- Coordinate with finance and external vendors for purchase orders, e-way bills, delivery challans, comparative statements, invoice submissions, and payment follow-ups.
- Support the people partner team in addressing employee grievances and requests.
Requirements:
- 3-7 years of experience in a generalist role, preferably within a growth-stage tech company.
- Comprehensive understanding of the entire employee lifecycle, with the ability to recommend process-oriented and operational solutions for enhancing the employee experience.
- Adaptability and willingness to work in a fast-paced, changing environment.
- Ability to multitask and quickly learn processes for more efficient and effective results.
- Excellent verbal and written communication skills, capable of effective communication across various levels within the company.
- Strong problem-solving and organizational skills, managing multiple priorities in a dynamic and occasionally ambiguous environment.
- Excellent interpersonal skills, establishing robust relationships across all levels and functions.
- Tech-savvy, with experience in HRMS/other HR tools preferred.
- Proficient in Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
Subodh Popalwar
Software Engineer, Memorres
About HighLevel Inc.
The fastest growing all in one platform for SMB's and digital marketing agencies. CRM, Email, 2-way SMS, phone system, facebook, instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.
Some of the perks we offer
- 100 percent Remote
- Uncapped Leave Policy
- WFH Setup
- Champion Big Problems
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Software Engineer, Memorres