Cutshort logo
Advertising, Marketing & Technology Industry  logo
Associate Manager - Customer Success (AdTech, B2B SaaS)
Advertising, Marketing & Technology Industry
Associate Manager - Customer Success (AdTech, B2B SaaS)
Advertising, Marketing & Technology Industry 's logo

Associate Manager - Customer Success (AdTech, B2B SaaS)

at Advertising, Marketing & Technology Industry

Agency job
2 - 5 yrs
₹10L - ₹20L / yr
Mumbai
Skills
Customer Success

ROLES AND RESPONSIBILITIES:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustling experience in a high growth internet startup/ technology company. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.


  • Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
  • Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
  • Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
  • Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
  • Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
  • Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
  • Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
  • Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
  • Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.


IDEAL CANDIDATE:

  • 2-5 years of experience on the internet/technology industry (mandatory)
  • B.E / B.Tech (IT / CSE / ECE) along with an MBA degree (highly preferred)
  • Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
  • Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
  • Accountability and personal organisation are essential
  • Experience in managing a diverse group and training each according to company standards
  • Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
  • Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
  • Self-motivated and proactive mindset with the ability to work independently and as part of a team.
  • Experience in the tech industry or a related field is highly desirable.


PERKS, BENEFITS AND WORK CULTURE:

  • Flexible work hours and leaves
  • Salary advance
  • Maternity/Paternity leave benefits & adoption assistance
  • Butler & Concierge services
  • Team Off sites & Celebrations


BEYOND WORK:

  • Insurance benefits for you and family
  • Interest-free loans
  • Gift vouchers for special moments
  • Fully-equipped Gym
  • Education Sponsorship Programs
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

Talent Pro
Mayank choudhary
Posted by Mayank choudhary
Mumbai
5 - 8 yrs
₹20L - ₹35L / yr
Minimum of 5 years of experience in B2B enterprise sales...
  • Minimum of 5 years of experience in B2B enterprise sales with atleast 1-2years in a start-up.
  • Should have a proven track record of closing complex deals and managing large accounts.
  • Strong understanding of the full sales lifecycle, from prospecting to closing, with expertise in consultative selling and solution-based sales
  • Strong negotiation and deal-closing abilities, with the capacity to build trust and rapport with high-level stakeholders.
  • Strong experience using CRM systems to track and manage sales pipelines, opportunities, and client interactions.
  • Should have done a 0 to 1 sales growth story
  • Must be handling West region currently and candidates from Mumbai preferred.


Read more
Bengaluru (Bangalore)
1 - 4 yrs
₹8L - ₹15L / yr
B2B sales
International sales
US Sales

Ideal Candidate

1+ year of experience working as a business development representative (or other relevant roles) at a B2B SaaS company.

Solid hustle and entrepreneurial mindset; Thrive under the uncertainty that comes with an early stage setup.

Excellent written and oral communication skills.

Experience working with CRM, lead databases, sales engagement tools, ChatGPT, etc

Familiarity with CRM systems and proficiency in managing leads, pipelines, and automations

Willingness to get your hands dirty and do the grunt work in the early days

Strong first principles understanding of business fundamentals; Ability to empathize with the end user, and understand their pain points; Ability to understand the product at a granular level

Comfortable working late at night to ensure sufficient overlap with US prospects

Self-driven individual with high ownership and strong work ethic

Ability to build, manage and motivate a team

Not taking yourself too seriously :)

Read more
Corporate Stalwarts
Sahil Kumar
Posted by Sahil Kumar
zirakpur
0 - 1 yrs
₹1.5L - ₹2.5L / yr
Communication Skills
Customer Relationship Management (CRM)
Marketing

We are looking BDE Intern for our office ,good communication

6 months Intership

paid Intern

full time work time: 9:30 am to 6:30 pm

Read more
YoHo Designs Pvt Ltd
Bengaluru (Bangalore)
1 - 2 yrs
₹2L - ₹3L / yr
AutoCAD
MS-Excel
Site survey

Job description

Qualifications

  • Experience in expediting, project management, inspection, and logistics management
  • Excellent communication and interpersonal skills
  • Ability to work independently and be a self-starter
  • Degree in Interior Design, Engineering, Business Administration, or related field
  • Proficient with project management software and Microsoft Office suite
  • Experience in the interior design or construction industry is preferred
  • Ability to lead and manage teams

Requirements:

Looking for freshers.( B.E cvil eng)

Candidate should be in Bangalore.

Should be good in skills as AutoCad, Ms-Excel, Ms-Office.

Looking for Immediate joiners.

Interview mode will be face to Face.

Read more
Ahmedabad
0 - 5 yrs
₹1L - ₹10L / yr
Google Adsense
google ads
Meta ads
PPC
skill iconGoogle Analytics

About the Role:

We are looking for a highly motivated and detail-oriented Campaign Management Associate to join our dynamic marketing team in Ahmedabad. In this role, you will be responsible for planning, executing, and analyzing data-driven marketing campaigns that elevate our brand visibility and drive meaningful customer engagement.

If you are passionate about performance marketing and love leveraging data to deliver results, this is the perfect opportunity for you. We value self-driven professionals who take ownership and thrive in a collaborative, fast-paced environment.


Key Responsibilities:

  • Manage and optimize campaigns across Facebook Ads Manager and Google Search, Display, and Video Ads.
  • Plan, develop, and execute high-performing paid advertising campaigns.
  • Handle large campaign budgets for brands generating up to $2 million in annual revenue.
  • Utilize analytics to develop actionable insights and strategic recommendations.
  • Conduct marketing research and apply consumer psychology principles to campaigns.
  • Collaborate effectively with cross-functional teams and communicate results clearly.
  • Prioritize and manage multiple projects independently while maintaining accuracy and attention to detail.


What We’re Looking For:

  • Strong analytical mindset with a consumer-first approach.
  • Excellent communication and collaboration skills.
  • Proven ability to self-manage and deliver within deadlines.
  • A passion for data-driven marketing and continuous learning.
  • Precision, thoroughness, and a high attention to detail.


Perks:

  • Exposure to global brands and large-scale campaign management.
  • Supportive and growth-oriented work culture.
  • 5 Days working
  • Flexible working hours
  • Mediclaim working hours
  • Maternity Leave benefits
  • Paternity Leave benefits
  • Birthday Leave benefits
  • Yearly Performance Incentives
  • Bereavement Leave 


Read more
BIGSCAL TECHNOLOGIES PVT LTD.
dixit baria
Posted by dixit baria
Surat, Ahmedabad, Vadodara, Ankleshwar, Bharuch, Navsari
0 - 0 yrs
₹0.5L - ₹1.8L / yr
Software Development

We are seeking a highly motivated and talented individual to join our team as a Fresher Software Developer. As a software developer, you will be involved in the entire software development life cycle, from concept and design to testing and deployment. This is an excellent opportunity for recent graduates or individuals with limited professional experience to kickstart their career in software development.

Responsibilities:

Coding and Development:

  • Collaborate with cross-functional teams to analyze requirements and develop high-quality software solutions.
  • Write clean, efficient, and maintainable code in accordance with industry best practices.
  • Participate in code reviews to ensure code quality and provide constructive feedback.

Testing and Debugging:

  • Conduct thorough testing of software applications to identify and fix bugs, ensuring the delivery of reliable and robust software.
  • Debug and troubleshoot issues, providing timely resolutions.

Learning and Growth:

  • Stay updated on emerging technologies and industry trends to enhance skills and contribute to continuous improvement within the development team.
  • Actively participate in training programs and self-directed learning to broaden technical knowledge.

Collaboration:

  • Collaborate with team members, including other developers, designers, and product managers, to deliver high-quality software solutions.


Educational Background:

  • Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.


Read more
Zerozilla Infotech Pvt Ltd
Bengaluru (Bangalore)
3 - 3 yrs
₹3L - ₹6L / yr
Social Media Marketing (SMM)
google ads
Facebook Marketing
Instagram
Performance Evaluation
+1 more

Social Media Executive  

Experience: 3+ years 

Location : Bangalore (Work From Office)   

ROLES AND RESPONSIBILITIES 

 

 

  • Excellent written and verbal communication skills  
  • Strong understanding of social media platforms, tools, and best practices  
  • Social media content strategy  
  • Social media handles creation and optimisation  
  • All social media platforms maintenance, fanbase, engagement, insights improvements and growth plan ideation and execution 
  • Calendar preparation and performance tracking 
  • Performance tracking and insights analysis 
  • Experience with latest tools  and reporting  
  • Ability to work independently and in a team environment  
  • Passion for social media and staying up-to-date with the latest trends and best practices  

 

Read more
Net connect
Bengaluru (Bangalore), Pune, Mumbai, Delhi
3 - 8 yrs
₹5L - ₹15L / yr
Cyber Security
IT security
Risk assessment
Information security
ISO/IEC 27001:2005
+2 more

Qualifications & Responsibilities

 

Year of Experience : 3- 8 yrs

 

Location : Bangalore, Delhi, Mumbai, Pune

 

Work on ISO 27001 & NIST based Information Security Management System implementation and sustenance.

-          Responsible for SOX (IT Security Controls) and track the monthly/quarterly/annual control reports and drive effectiveness of SOX controls.

-          Work on Business Continuity Planning, IT Disaster Recovery as per ISO27001 & NIST requirements

-          Assess information security posture, identify the gaps/risks in the existing environment and develop solutions to mitigate the identified gaps/risk

-          Conduct Information Systems audits covering IT infrastructure assets

-          Working knowledge in security domains such as: security governance policies and procedures, risk management, compliance, access control, network security, security architecture, security incident response, disaster recovery, business continuity management, privacy and data protection

-          Experience in leveraging industry standards and frameworks such as ISO/IEC 27001, NIST CSF/800-171, etc.

-          Possesses certifications such as ISO27001 LA. CISSP, CISA certification- preferred

 

Why NCG?

 

WHO WE ARE DRIVES WHAT WE DO!

 

We Don't build the organization; we create an everlasting family. Our people express a sense of winning together when times are good and sticking together when times are tough.

 

Are you a Doer or Achiever?

 

Well, at NCG, our doors are Open for Doers and Achievers alike. We are a Cult where we create, innovate, learn and Contribute in a comfortable, transparent, and fair environment.

 

Joining NCG means contributing to a shared ambition for reliable work culture, tackling extraordinary technological challenges in multicultural teams, preserving your work/life balance, and more!

Read more
AES Technologies
at AES Technologies
3 recruiters
Archana KS
Posted by Archana KS
Remote only
2 - 4 yrs
₹4L - ₹5L / yr
skill icon.NET
ASP.NET
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconJavascript
+1 more
Experience in ASP.NET, C#, MVC & 2+ years in incident response and major incident management.
• Experience in Entity Framework, SSRS, Crystal Reports
• Experience in Umbraco, Xamarin, VB6
• Experience in Sitecore
• Experience in SharePoint
• IDE- Visual Studio
• Strong scripting experience (JavaScript, JQuery, HTML, CSS, Bootstrap, HTML 5, Angular, React JS, Node JS, XML, XSLT, and XSL).
• Good Knowledge in Microsoft IIS
• Ability to write SQL queries and investigate DB logs a plus
• Good Knowledge in RDBMS (MS SQL, MySQL, Oracle)
• High degree of knowledge in networking (protocols, virtual networks, subnets, firewalls)
• Understanding and practical application of methodologies like ITIL, Agile, Scrum, DevOps, and SRE.
• Experience with ITSM tools like Service now, Salesforce….etc
Read more
DataMetica
at DataMetica
1 video
7 recruiters
Sumangali Desai
Posted by Sumangali Desai
Pune, Hyderabad
7 - 12 yrs
₹7L - ₹20L / yr
Apache Spark
Big Data
Spark
skill iconScala
Hadoop
+3 more
We at Datametica Solutions Private Limited are looking for Big Data Spark Lead who have a passion for cloud with knowledge of different on-premise and cloud Data implementation in the field of Big Data and Analytics including and not limiting to Teradata, Netezza, Exadata, Oracle, Cloudera, Hortonworks and alike.
Ideal candidates should have technical experience in migrations and the ability to help customers get value from Datametica's tools and accelerators.

Job Description
Experience : 7+ years
Location : Pune / Hyderabad
Skills :
  • Drive and participate in requirements gathering workshops, estimation discussions, design meetings and status review meetings
  • Participate and contribute in Solution Design and Solution Architecture for implementing Big Data Projects on-premise and on cloud
  • Technical Hands on experience in design, coding, development and managing Large Hadoop implementation
  • Proficient in SQL, Hive, PIG, Spark SQL, Shell Scripting, Kafka, Flume, Scoop with large Big Data and Data Warehousing projects with either Java, Python or Scala based Hadoop programming background
  • Proficient with various development methodologies like waterfall, agile/scrum and iterative
  • Good Interpersonal skills and excellent communication skills for US and UK based clients

About Us!
A global Leader in the Data Warehouse Migration and Modernization to the Cloud, we empower businesses by migrating their Data/Workload/ETL/Analytics to the Cloud by leveraging Automation.

We have expertise in transforming legacy Teradata, Oracle, Hadoop, Netezza, Vertica, Greenplum along with ETLs like Informatica, Datastage, AbInitio & others, to cloud-based data warehousing with other capabilities in data engineering, advanced analytics solutions, data management, data lake and cloud optimization.

Datametica is a key partner of the major cloud service providers - Google, Microsoft, Amazon, Snowflake.


We have our own products!
Eagle –
Data warehouse Assessment & Migration Planning Product
Raven –
Automated Workload Conversion Product
Pelican -
Automated Data Validation Product, which helps automate and accelerate data migration to the cloud.

Why join us!
Datametica is a place to innovate, bring new ideas to live and learn new things. We believe in building a culture of innovation, growth and belonging. Our people and their dedication over these years are the key factors in achieving our success.

Benefits we Provide!
Working with Highly Technical and Passionate, mission-driven people
Subsidized Meals & Snacks
Flexible Schedule
Approachable leadership
Access to various learning tools and programs
Pet Friendly
Certification Reimbursement Policy

Check out more about us on our website below!
www.datametica.com
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos