Senior Engineer- Cyber Security & Risk assessment

As a Tech Lead at RaptorX.ai you will lead our development team through the planning, execution, and successful delivery of cutting-edge, scalable, and high-performance web applications. With your extensive experience in both front-end and back-end technologies, you will drive the architectural decisions, mentor junior developers, and ensure the technical excellence of our projects. Your role will be pivotal in fostering innovation, implementing best practices, and contributing to the strategic direction of our technology stack.

Key Responsibilities:

• Technical Leadership:
• Architect, design, and develop complex full-stack applications, ensuring robustness, scalability, and performance.
• Lead the technical planning and architecture discussions, making strategic decisions on technology stack, frameworks, and tools.
• Conduct code reviews, ensuring adherence to coding standards and best practices.
• Stay abreast of emerging technologies and trends, integrating them into projects to enhance innovation and efficiency.
• Project Management:
• Collaborate with project managers, business analysts, and stakeholders to define project scopes, goals, and deliverables.
• Create detailed project plans, timelines, and roadmaps, ensuring timely delivery and alignment with business objectives.
• Manage risk assessment and mitigation strategies throughout the project lifecycle.
• Team Leadership and Development:
• Mentor and coach developers, fostering a culture of continuous learning and improvement.
• Lead by example, promoting a collaborative team environment that encourages open communication and innovation.
• Facilitate knowledge sharing sessions and technical workshops to enhance team skills and expertise.
• Quality Assurance:
• Implement and oversee rigorous testing frameworks and methodologies to ensure the delivery of high-quality solutions.
• Collaborate with the QA team to define test strategies, review test plans, and ensure that applications meet functional and non-functional requirements.
• Stakeholder Engagement:
• Communicate effectively with stakeholders, translating technical concepts into business language and vice versa.
• Gather and analyze feedback from end-users and stakeholders to inform continuous improvement of applications.
• Participate in client meetings, presentations, and proposal development.
• Operational Excellence:
• Ensure the reliability, security, and maintainability of applications.
• Oversee the deployment and operation of applications, including performance monitoring and optimization.
• Implement best practices for source control, continuous integration, and continuous deployment.

Prior Experience and Skills Required:

• Minimum 10 years of experience in full-stack web development.
• Proven track record of leading development teams in delivering complex web applications.
• Expertise in front-end technologies (e.g., JavaScript, React.js, HTML5, CSS3) and back-end technologies (e.g., Node.js, Python, Java).
• Strong experience with database design and management (SQL and NoSQL).
• Proficiency in cloud technologies and services (AWS, Azure, GCP).
• Experience with containerization and orchestration technologies (Docker, Kubernetes).
• Familiarity with Agile methodologies and ability to adapt to changing priorities and deadlines.
• Excellent problem-solving, analytical, and technical troubleshooting skills.

Education:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.

Language Skills:

• Strong command of Business English, both verbal and written.

Other Skills:

• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• High level of personal accountability and responsibility.
• Ability to think strategically and execute tactically.

Salary:

• Competitive, based on experience and market standards.

Primary Customer Facing Responsibilities:

• Handle customer service and support tickets efficiently, acting as the first point of contact over phone or email.
• Proactively communicate with customers regarding post-purchase support, including order installation, refunds, and payment issues.
• Utilize our client ticketing system to ensure prompt and effective resolution of customer queries.

Key Responsibilities:

Case Analysis and Critical Thinking:

• Develop comprehensive knowledge of client products and the ticketing system.
• Conduct thorough investigations to fully understand user issues, employing effective probing techniques.

Problem Solving:

• Provide accurate information and solutions for client software products or services.
• Offer alternative solutions when necessary, guiding users through the resolution process.

Post-Resolution Follow-Up:

• Ensure customer satisfaction by following up and updating customer status before case closure.

Client and Operational Responsibilities:

• Coordinate with team leads and managers for guidance on escalated cases.
• Record detailed events and problem resolutions in system logs.
• Forward customer feedback and suggestions to the appropriate internal team.
• Suggest improvements to processes and knowledge resources.
• Participate actively in team meetings and maintain effective communication with internal teams.
• Report to client leads and managers as required.

Requirements:

• Experience in help desk, software product support, and customer service.
• Tech-savvy with knowledge of computer operating systems, software, and hardware.
• Excellent written and verbal communication skills in English.
• Degree in a relevant field preferred.
• Proficient with Microsoft Office, Google Sheets, and other business software.
• Own a desktop/laptop with a stable internet connection.
• Demonstrated proactive, learning-oriented approach, with a focus on continuous process improvement.

Additional Information:

• This is a fully remote position with a 5-day work week.
• Requires approximately 9 hours of work per weekday.
• Compensation is competitive and billed hourly.
• Opportunity for long-term growth and additional responsibilities within the organization.

Our Commitment:

We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.

Benefits:

• Work-from-home flexibility.
• Career advancement opportunities and professional development support.
• Supportive and collaborative team environment.

Application and Selection Process:

Initial Application:

• Interested candidates should submit their resume along with a cover letter detailing their relevant experience and why they are a good fit for this role via the Cutshort Application Portal.

Written Assessment:

• Selected candidates will be invited to complete a written assessment. This assessment is designed to evaluate technical and customer service skills and must be completed within 2 hours of commencement to ensure authenticity. Instructions and a deadline for the assessment will be provided upon selection.

Virtual Interview:

• Candidates who successfully pass the written assessment will be invited to a virtual interview with key stakeholders. This round will focus on assessing cultural fit, communication skills, and problem-solving abilities.

Onboarding and Training:

• Candidates who clear the interview stage will proceed to onboarding and training, marking the final stage of the selection process. This phase will familiarize them with company policies, tools, and the specific responsibilities of their role.

About Inevolution

Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency. Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams.

We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth. Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.

Company Web : https://inevolution.in/

Java Developer/Software Developer

Experience: 3 - 7 years

Qualification: MCA/B.Tech

Vacancy: 10

Roles and Responsibilities

• Contribute to all phases of the development lifecycle
• Write well designed, testable, efficient code
• Ensure designs are in compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
• Skill Set: Springboot Framework, Java

Note –  Only candidate ready to join immediately can apply.

• Design and develop innovative, company impacting products and services to support infrastructure operations
• Design, develop and implement object-oriented PHP applications from prototype through implementation
• Integrate open source and commercial enterprise applications into an exposed API and web-based portal
• Create highly scalable and performant REST/SOAP web services
• Keep focus on end users and goals all through the development process
• Work closely with product management and stakeholders to ensure applications meet needs and expectations
• Adhere to the highest levels of technical discipline and excellence to set a standard for the larger development organization

Requirements

• Bachelor's Degree in Computer Science, related field, or comparable extra work experience
• Solid experience with SQL and relation databases
• Solid experience with Object Oriented Design and Development
• Experience Developing API Interfaces
• Experience with version control systems, preferably Git

Beneficial Skills

• Experience with non-relational data stores such as ZooKeeper or Memcache

A Bachelor degree in IT from a top reputed university with 5+ years of experience in LMS (Loan management system) and a total experience of 8-10+ years

Key Roles/Responsibilities

• Plan, Develop and Execute Content Strategy in line with the foundation and the program s mission of Job fulfillment
• Understand the big picture perspective with attention to detail and a focus on delivering impact by creating high-quality content for skilling
• Understand the foundation and program s key value proposition to the skilling eco-system
• Understand how the value proposition can be developed and delivered
• Execute and implement the content strategy
• Design Content Architecture to deliver it through the tech platform
• Design the storyboards for the content
• Collaborate with the tech team to design the platform to host and deliver the content
• Identify best in breed technology to develop tools and learning content
• Deploy content across mobile and Loan Management Systems (LMS) 5. Work with external vendors of content production and technology
• Identify, Manage and Develop Partnerships with key stakeholders to co-create, and co-deliver the content
• Collaborate with Internal Stakeholders to understand the content needed and receive feedback on the existing content
• Develop and Manage Team Internal Use--Confidential

Experience & Skills Required Capabilities

• Learning and Development: Hands-on with latest Loan management system Proven track record of success in delivering digital LMS solutions at scale.
• A seasoned leader with skilling eco-system knowledge: good problem solving, team building, excellent communication and operations ability, and experience of building up systems and processes at scale
• Passionate about the vision of the company

• Substantial experience in building large complex and performant web applications using HTML5, CSS3, Typescript and Javascript across multiple browsers (Especially IE11).
• Experience in frameworks such as React (Redux, Redux Thunk or Saga, React Router, React Hooks) , Node JS and good understanding of the basics of these frameworks and their life cycles.(MUST HAVE)
• Experience in frameworks like Bootstrap and CSS pre-processors like SASS and LESS is desirable.
• Deeper understanding of network layer, HTTP, HTTPS, cookies, local storage.
• Knowledge to handle real-time async data would be a plus.
• Good knowledge on build tools like Webpack and Gulp
• Good knowledge on testing tools like Jest, Cypress, Jasmine, Karma, etc
• Experience in Git source control 
• Deeper understanding of Chrome Dev Tools.
• Deeper knowledge of UI optimizations and performance.
• Excellent communication skills, good visual design sense, in-depth experience in developing web-based applications.
• Experience leading multi engineer projects and mentoring junior engineers.
• Command an impressive portfolio of the latest UI technologies is a plus

• 8+ years of experience in Product Development especially in Healthcare Domain
• Technical project managers are tasked with managing projects with top-down oversight from inception to completion
• They must also develop project plans that meet client needs
• Decent Communication Skills and quick in understanding the tasks
• Coordinate with technical team members at all stages of the project

What you need to have: