Senior Engineer- Cyber Security & Risk assessment

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Process Associate for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

At Valuebound we specialize in enhancing digital customer experiences, harnessing the power of open technology stacks combined with our performance-centric culture. We pride ourselves on being among top 5 Drupal certified platinum partners globally as well as an AWS Advanced Consulting Partner, a testament to our technical prowess and dedication. We consistently strive towards delivering customer delight through innovative and effective digital solutions.

We are seeking an experienced Project Manager to join our dynamic team. This role involves comprehensive management of digital technology projects, ensuring they are delivered on time, within budget, and to our high standards.

Key Responsibilities:

• Sprint Planning: Facilitate sprint planning sessions, ensuring effective task distribution and timeline management.
• Scope Management: Define and oversee project scope, aligning with client objectives and company goals.
• Timeline Coordination: Develop detailed project timelines, coordinating with teams to meet Agile sprint goals.
• Budget Oversight: Monitor project budgets, optimizing resource allocation for maximum efficiency.
• Resource Management: Allocate resources effectively to meet project demands within Agile frameworks.
• Stakeholder Communication: Maintain clear and continuous communication with all stakeholders, ensuring transparency and alignment with Agile processes.
• Risk Management: Proactively identify and mitigate project risks in line with Agile risk management practices.
• Change Management: Efficiently manage change requests, adapting plans and timelines in accordance with Agile principles.

Qualifications:

• Experience in facilitating sprint planning, daily stand-ups, and retrospectives.
• Good understanding of web technologies and open-source platforms.
• Good verbal & written communication skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Certification in Agile methodologies (e.g., CSM, PMI-ACP) or Project Management (e.g., PMP, PRINCE2) is a plus.

• Develop strategies that drive customers to the website
• Metrics Tracking & measure ROI.
• Use advanced metrics to measure the success of a marketing campaign
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Collaborate with internal teams to create landing pages and optimize user experience
• Up-to-date with the latest trends and best practices in online marketing and measurement
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate
• The candidate would need to be well versed with different types of organic as well as paid marketing
• Completes digital marketing department operational requirements by scheduling and assigning employees and following up on work results.

Job description:

Job Title: Sales Development Representative/ Business Development Executive

Location: Bangalore, Karnataka, India (Onsite)

Experience: 1-2 years (SAAS, B2B, IT Sales preferred)

Salary: INR 3-4 LPA + Variable (Based on performance)

Notice Period: Immediate joiners or up to 15 days

Mandatory Skill: Outbound Sales

ABOUT ORAI ROBOTICS:

Orai Robotics is a conversational AI platform dedicated to empowering medium and large enterprises with cutting-edge solutions. From obtaining a verified ‘Green Badge’ WhatsApp Business API to deploying AI chatbots across various channels like messaging, social media, and websites, Orai is revolutionizing customer engagement.

Job Summary:

We are seeking a highly motivated Outbound Sales Representative with 1-2 years of experience in driving B2B sales, preferably within SaaS, IT Sales, or AI-driven industries. The ideal candidate will have a proven ability to independently generate and nurture leads, build strong client relationships, and close deals in a fast-paced and dynamic environment. This role requires exceptional communication skills, target-oriented focus, and a self-driven approach to outbound sales. The candidate should possess expertise in leveraging CRM tools, managing a sales pipeline, and developing effective sales pitches tailored to client needs.

REQUIREMENTS:

• Experience: 1-2 years in outbound sales (B2B, SaaS, or IT Sales preferred).
• Strong ability to independently generate leads through various platforms and tools.
• Proven track record in nurturing leads and closing deals.
• Bachelor’s degree in business, Marketing, or a related field.
• Exceptional communication and interpersonal skills.
• Target-driven with excellent negotiation and problem-solving abilities.
• Familiarity with CRM tools and outbound sales strategies.
• Knowledge of AI, Machine Learning, or emerging technologies is a plus.
• Open to working onsite in Bangalore.

KEY RESPONSIBILITIES:

Outbound Lead Generation & Prospecting:

• Identify and qualify high-potential leads through cold calling, email outreach, and networking.
• Leverage online platforms and tools to build and maintain a robust lead pipeline.
• Develop creative and personalized outreach strategies to engage prospects.

Client Engagement & Relationship Building:

• Initiate contact with prospective clients to understand their needs and present tailored solutions.
• Build long-term relationships with clients through consistent follow-ups and support.
• Conduct product demonstrations to showcase the value of Orai's AI solutions.

Sales Pitching & Deal Closure:

• Develop persuasive sales pitches and proposals for outbound prospects.
• Address objections and negotiate contracts, pricing, and terms to secure deals.
• Drive the sales process from initial outreach to closing the deal.

Pipeline Management & Target Achievement:

• Maintain an organized and up-to-date sales pipeline, ensuring consistent progress toward targets.

· Consistently achieve or exceed monthly sales quotas and KPIs.

· Strong skills in addressing objections, negotiating contracts, and finalizing deals.

Market Research & Sales Insights:

• Stay informed on industry trends, competitor strategies, and market conditions.
• Use insights to refine outbound sales strategies and identify new opportunities.

· Understanding of AI, Machine Learning, SaaS, or emerging technologies.

· Hands-on experience with CRM tools for managing and analyzing sales activities.

Reporting & Analytics:

• Keep accurate records of all sales activities and interactions in the CRM.
• Prepare and share regular sales performance reports with the team.

Work Environment:

At Orai Robotics, we cultivate a dynamic and innovative work environment that empowers our team to excel in outbound sales and thrive in a collaborative atmosphere. As an Outbound Sales Representative, you will work closely with a supportive team of professionals, leveraging cutting-edge AI and conversational technologies to drive business growth. Our culture emphasizes inclusivity, professional development, and recognition of achievements, ensuring a balance between individual growth and collective success. Equipped with modern tools and technologies, making it an ideal setting for ambitious individuals passionate about sales and technology.

If you're passionate about sales, thrive in a fast-paced and innovative workplace, and are eager to make an impact, Orai Robotics is the perfect place to grow your career!

• 3-5  years of experience in development of Java based Web software solutions
•  
• Expertise in Full Stack Java development using Java frameworks and libraries such as Spring, Spring Boot, Hibernate and Maven with Oracle database
• Have knowledge and experience with at least one of the following frontend technologies: ReactJS or Angular 2+
• Knowledge of JavaScript, HTML5, CSS3
• Have good written and verbal English language communication skills with an ability to work effectively in an international environment 

• Must have the experience of leading teams and drive customer interactions
• Must have multiple successful deployments user stories
• Extensive hands on experience in Apache Spark along with HiveQL
• Sound knowledge in Amazon Web Services or any other Cloud environment.
• Experienced in data flow orchestration using Apache Airflow
• JSON, XML, CSV, Parquet file formats with snappy compression.
• File movements between HDFS and AWS S3
• Experience in shell scripting and scripting to automate report generation and migration of reports to AWS S3
• Worked in building a data pipeline using Pandas and Flask FrameworkGood Familiarity with Anaconda and Jupyternotebook