Associate Customer Sales

Strong sales executive profile

Mandatory (Experience 1): Must have 7+ years of hands-on B2B sales experience, preferably selling SaaS products or platforms

Mandatory (Experience 2): Must have experience in doing end to end Hunting / New Business Acquisition, including prospecting, pitching, negotiation, and deal closure

Mandatory (Experience 3): Must have experience of managing the complete sales cycle independently — research, outreach, client meetings, solution pitching, proposal handling, and closing.

Mandatory (Experience 4): Strong communication, presentation, negotiation, and objection-handling skills with experience engaging with mid to senior-level stakeholders

Mandatory (Experience 5): Experience in pipeline building & CRM usage, maintaining accurate forecasts, sales funnel tracking, and performance reporting.

Mandatory (Company): B2B SaaS Product companies

Job Summary

The BPO & Voice Recruiter is responsible for sourcing, screening, and hiring candidates for voice-based customer service, technical support, and other BPO roles. This position ensures a smooth end-to-end recruitment process and works closely with operations and HR to meet staffing targets within defined timelines.

Sourcing resume or candidates in a creative ways

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Key Responsibilities

1. Talent Sourcing

Source candidates through job portals, social media, employee referrals, walk-ins, and recruitment drives.

Build and maintain an active talent pipeline for voice and customer support roles.

Develop creative sourcing techniques to attract high-quality candidates.

2. Screening & Assessment

Conduct initial screening calls to evaluate communication skills, voice clarity, customer-handling ability, and job fit.

Schedule and coordinate interviews with hiring managers and operations teams.

Administer communication assessments, voice tests, and language proficiency evaluations.

3. Recruitment Coordination

Manage end-to-end recruitment cycle from sourcing to onboarding.

Maintain candidate data and update recruitment trackers.

Communicate hiring status and feedback to candidates promptly.

4. Stakeholder Management

Collaborate with operations, training, and HR teams to understand manpower requirements.

Provide regular updates on hiring progress, challenges, and recommendations.

Participate in weekly recruitment meetings and calibration sessions.

5. Compliance & Documentation

Ensure adherence to hiring policies, organizational standards, and compliance guidelines.

Collect, verify, and main

tain required documents for selected candidates.

This role involves a balanced commitment to teaching, research, mentoring, and institutional service. The Assistant Professor will deliver high-quality instruction to undergraduate and graduate students, conduct innovative research, supervise student projects, and contribute to curriculum development and departmental governance.

Context for the Candidates:

Blockchain engineers are tasked with building secure, scalable, and high-performance decentralized applications. This discussion focuses on how to utilize key technologies—Node.js, Rust, Go, TypeScript, Ethers.js, viem, and Hardhat—in smart contract and blockchain system development, while addressing the practical challenges that arise in such projects.

Key Discussion Points:

• How do you integrate Node.js, Rust, Go, and TypeScript in blockchain-backed applications?

• Discuss the trade-offs between using Rust or Go for performance-critical blockchain services.

• What are the key challenges in ensuring the security and scalability of smart contracts using tools like Ethers.js, viem, and Hardhat?

• How do you approach testing, debugging, and deploying smart contracts in a decentralized environment?

• Share best practices for gas optimization, contract upgradability, and backend scalability.

Evaluation Criteria:

1. Technical Knowledge:

• Strong knowledge of Node.js, Rust, Go, and TypeScript with practical experience in blockchain development.

• Proficiency in Ethers.js, viem, Hardhat, and smart contract lifecycle (development, testing, deployment).

• Understanding of security best practices, performance optimizations, and scalability in decentralized systems.

2. Problem-Solving and Integration Skills:

• How candidates approach integrating smart contract solutions with backend services using Node.js, Rust, Go, and TypeScript.

• Solutions proposed for common challenges in blockchain projects such as gas fees, security vulnerabilities, and system bottlenecks.

3. Experience and Expertise:

• Minimum of 2 years of IT experience, including hands-on development with the specified technologies.

• Practical knowledge of blockchain architecture, consensus mechanisms, and decentralized application deployment.

4. Innovation and Critical Thinking:

• Candidates’ ability to think creatively about system architecture, proposing scalable and secure solutions for blockchain-based applications.

• Discussion on the future potential of blockchain technology and how the tech stack can evolve.

5. Communication and Team Collaboration:

• Clear articulation of technical challenges and how to address them in a team setting.

• Ability to lead or contribute to discussions in a way that encourages collaboration and team-driven problem-solving.

Ideal for candidates who would like to be part of the learning process across growing technologies and embark journey on a tech architect path. Very deep into technologies and eager to learn and adapt with technology advancement.

Essential Responsibilities :

- Study, Design, and prototyping of new technology implementation

- Work in Collaboration with teams

- Work on new technologies and solutions independently.

- Should be able to think out of the box and contribute towards project success

Must Have :

- Build pixel-perfect, smooth UIs across both Android and iOS mobile platforms.

- Leverage native APIs for deep integrations with both platforms.

- Diagnose and fix bugs and performance bottlenecks for performance that feels native

- 3rd party Native SDK integrations

- Maintain versioning on the application and releases

Good to have:

- Knowledge of DevOps

Salesforce Developer Responsibilities:

• Developing customized solutions within the Salesforce platform.
• Designing, coding, and implementing Salesforce applications.
• Conduct technical process reviews, technical UAT's and work in partnership with the test and business consultants.
• Maintaining the security and integrity of the application software.
• Ability to gather data migration requirements, define a data migration plan and perform complex data migrations requiring transformation using a database, and potentially containing very large data sets.

Salesforce Developer Requirements:

• Min 2+ years’ experience implementing and configuring Salesforce.com.
• Expertise in using REST API's, SOAP Web services, Bulk API and Streaming APIs.
• Experience with Apex Triggers, Apex Class, LWC, Javascript, HTML, Validation Rules, Workflow Rules, Process Builder,flow,Lightning and Service Cloud.
• Experience in SFDX, VS Studio and ANT Deployment tool.
• Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users
• Knowledge of LWC/Salesforce Marketing Cloud is an added plus
• Certification on PD2 is a bonus.

We are looking for a passionate and creative content writer to join our marketing team. You are an individual who possess world-class writing skills, loves making complex technology easy to understand and thrives in a fast paced agile environment.

• Design and execute content marketing strategy to support sales and marketing team
• Write compelling content for multiple online channels like blogs, white papers, Ebooks, case studies, press releases, videos, etc.,
• Drive internal sales enablement and work closely with our Inside Sales team to develop monthly client pitches, emails, and drafting content with various touch points defined in the outbound sales activity.
• Write innovative content copy for weekly social media posts (LinkedIn, Twitter)
• Ghost write few original content in the form of blogs, ebooks, others
• Support content operations including uploading content, maintaining content management system (Wordpress), creating supporting graphics.
• Use search engine optimisation (SEO) in writing to maximise the visibility of all the online content pieces
• Engage with the internal product team, strategy team to get product briefs and create positioning documents.
• Research buyer personas, and create appropriate messaging around it.
• This profile will be required to collaborate extensively with fellow colleagues across the marketing, inside sales, strategy, leadership, other teams to create and execute high impact content development and content marketing projects.

• Bachelor’s degree preferably in Journalism, Business Marketing or related field from a top institute with an excellent academic record

• 4+ years of content marketing experience in IT industry / tech start-ups (SaaS experience is a plus)
• Have a proven track record of on time and high-quality project delivery
• Experience of having operated effectively in a high demand, rapidly shifting / fluid environment.
• Ability to work on multiple projects with different objectives simultaneously

• Impeccable grasp of English language with strong interpersonal skills
• Strong knowledge of SEO, SEM, Google Analytics best practices
• Understanding of Social media content formats and style.
• Well versed with the nuisances of social media, especially LinkedIn and Twitter

• Lives and breathes a proactive delivery mindset, role-filling as necessary to meet program goals.
• Strong leadership skills and demonstrated ability to manage through times of uncertainty and change
• Ability to work with marketing and sales teams virtually
• Good time management skills, including prioritizing, scheduling and adapting as necessary
• Exceptionally creative with the ability to come up with creative content suggestions for various sales and marketing campaigns for different industries and personas
• Innovative mindset to come up with engaging content strategy that adds to our brand voice.
• Ability to quickly understand and communicate technical concepts and challenges across a wide range of audiences
• Self starter with the aggression to contribute continuously to increasing brand reach, and in the long run generating leads

Anywhere in India, Mumbai preferred.