Associate Customer Sales

We are looking for an amazing Account Executive to join our joyful Bengaluru team to skyrocket our projects in 2022 and beyond! You will play a key role in our India expansion by qualifying, supporting and managing inbound leads to a close and working effectively with our outreach strategy.

You will report to Karan, the Head of India, who opened the local entity in 2020 and work closely with our Sales team. 

Location: Bengaluru (Hybrid “Work From Home” policy with 3 days at the office per week)

What you will do:

• Achieve the company’s sales goals for the Indian market

• Establish a deep understanding of AppTweak’s business operations, including App Store Optimization, competitive landscape, and internal tools & processes.
• Conduct product demos to leads and follow-up until they convert into paying customers. You will own the full sales cycle from lead to close.
• Assess leads requirements, solve their problems and anticipate future needs to increase revenue.
• Achieve quarterly and annual revenue regional targets.
  
  

• Reinforce the AppTweak’s presence and reputation in India 

• Represent and advocate AppTweak’s brand during major mobile marketing conferences throughout the year in various locations such as New Delhi, Mumbai, Hyderabad, etc (participate in 5 to 10 events per year)

• Connect with C-level and senior executives in the mobile and gaming industry to grow AppTweak’s reputation

• Organize and host ASO-related networking events to increase brand awareness and reputation
  
  

• Actively participate in cross-department cooperation. 

• Lead and contribute to team projects to develop and refine our sales processes.
• Work with Marketing to ensure consistency in outreach/emailing campaigns and inbound initiatives. 
• Collaborate with various teams, including Product and Customer Success, to better align client-facing efforts by taking the initiative to identify issues and find solutions. 

What we expect from you:

Must-have:

• Bachelor or Master’s degree in Business, Communication, Marketing, Sales or any relevant field
• Fluent in English 
• 4+ years experience in Sales or Business Development with a proven track record of closing deals
• Former experience in a SaaS company and the mobile marketing industry
• Strong entrepreneurial mindset; you're hands-on and autonomous. You find creative solutions to problems in a fast-moving environment.
• Team player and over-communicator: track record of proactively sharing and asking for feedback and looking to add to the culture and skills of a growing team
• Proactive, results-driven, and highly organized, with strong attention to detail
• Brilliant communication skills (written & verbal) both with customers and within an organization
• Ability to interact with a broad set of clients and the ability to present online or in-person
• Strong interest in new technologies, data, and/or apps. 

Nice-to-have:

• Knowledge of CRM software (e.g. Pipedrive, HubSpot, Salesforce, Zendesk, or others) and MS Office (particularly MS Excel) is appreciated.
• Experience with people & project management.

What’s in it for you: We care about you!

• An exciting and fast-growing company with a people-first culture. “Diversity” and “work-life balance” are not just buzzwords at AppTweak.
• Flexibility in your work and opportunities for continuous learning and creative thinking.
• Supportive and collaborative environment focused on personal growth.
• Hybrid office/work from home policy
• Competitive compensation package (fixed + variable)
• 25 days of PTO on top of public holidays and sick days

An inspiring environment

• Chance to connect with various high-profile apps and games across different verticals.
• A unique culture based on 4 values: Learn, Play, Perform, and Friendly.
• Bi-yearly company-wide team building in Europe to meet your colleagues from all over the world.
• A diverse team within a flat hierarchy: we speak more than 15 languages altogether.
• A combination of personal and company growth to accelerate your career and help you reach your goals.
• Regular general team meetings and demo days to ensure everyone is aligned with AppTweak's growth path.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.

1. Identifying and establishing contact with potential customers proactively and following up sales leads to generate sale.
2. Responding to sales and service enquiries from new and existing customers.
3. Negotiating the as per agreement terms and closing sales. Meet the Prospects and convert into business
4. Achieving sales targets on weekly and monthly basis

1. Ready to take initiative
2. Highly innovative, proactive and should operate efficiently under minimal supervision Well-presented, polite and tactful
3. Can handle customer feedback and have patience while pitching for sale conversion

1. Any graduate / Post graduate with MBA in Marketing as specialization
2. Graduation Must.
3. Candidates with 0 - 1 years of experience in Direct Sales, Ad sales, Online Sales or related work experience would be an added advantage.