Assistant Store Manager

Store Manager – Key Responsibilities

1. Stores & Inventory Management
2. Material Receipt & Inspection Coordination
3. Raw Material Storage & Preservation
4. Turbine Components & Parts Management
5. Material Identification & Traceability
6. Inventory Control & Stock Accuracy
7. Material Issue to Production
8. Production Material Planning & Coordination
9. Spare Parts & Consumables Management
10. Minimum & Maximum Stock Level Monitoring
11. Purchase & Procurement Coordination
12. Vendor Material Receipt Coordination
13. GRN & Documentation Management
14. ERP / Inventory System Management
15. Stock Verification & Cycle Counting
16. Periodic Physical Stock Audit
17. Slow-Moving & Non-Moving Inventory Control
18. Material Shortage & Excess Stock Management
19. Quality & Inspection Coordination
20. Safety & 5S in Stores
21. Warehouse Space & Layout Management
22. Dispatch & Packing Coordination
23. Turbine Project Material Tracking
24. Project-Wise Material Allocation
25. Inventory Reports & MIS
26. Team Supervision & Workforce Management
27. Interdepartmental Coordination
28. Cost Control & Inventory Optimization
29. Statutory & Company Compliance
30. Continuous Improvement in Stores Operations

Daily / Shift Duties

üConduct pre-opening inspection of the outlet, including cleanliness, equipment readiness, stock position, staffing, ambience, and checklist completion.

üLead daily team briefing covering targets, guest focus points, menu availability, priorities, and service reminders.

üRemain visible during service periods to monitor guests, coach staff, remove bottlenecks, and intervene before issues escalate.

üCheck in with guests actively, especially during busy periods or after recovery situations.

üReview billing trends, sales opportunities, stock concerns, wastage, and service bottlenecks through the day.

üEnsure opening, mid-shift, and closing reports are completed accurately and on time.

üHandle escalations relating to product quality, delay, staff conduct, refunds, and exceptional guest requests.

üReview team performance daily and provide immediate coaching or recognition as required.

üVerify closing discipline including cash, inventory concerns, unresolved complaints, hygiene closure, and next-day readiness.

Knowledge, Skills & Behavior Standards

üStrong outlet leadership, team supervision, and floor presence.

üHands-on understanding of restaurant/cafe operations across service, kitchen coordination, cash, stock, hygiene, and guest handling.

üExcellent guest relations and complaint-handling capability with mature judgement.

üCommercial awareness of sales drivers, labor productivity, wastage control, and customer retention.

üAbility to train, coach, correct, and motivate teams consistently.

üGood reporting discipline, accountability, and attention to detail.

üDecisive, calm, solution-oriented, and willing to do what managers sometimes forget: manage.

Performance Measures

üGuest satisfaction scores, repeat guest feedback, and complaint resolution quality.

üSales achievement, average bill value, upselling conversion, and productivity targets.

üSOP compliance, checklist completion, audit readiness, and hygiene scores.

üTeam punctuality, grooming, training completion, and attrition control.

üWastage control, stock discipline, and operational error reduction.

üOverall outlet readiness, smooth service flow, and management confidence in the unit.

Minimum Preferred Profile

ü3–7 years of relevant hospitality, restaurant, QSR, or cafe operations experience, with at least some team leadership exposure.

üStrong service mindset with practical experience in outlet opening/closing, guest handling, and people management.

üComfort with POS reports, shift planning, and basic commercial tracking.

üDiploma/degree in hospitality preferred but not mandatory for a proven operator.

Location: Chennai (On-site)

Experience: Minimum 2+ years in e-commerce operations

About the Company

A leading premium menswear brand with a strong omni-channel presence across India. The company is known for its high-quality apparel and growing e-commerce footprint via its own platform and leading marketplaces.

Role Overview

The Ecommerce Manager – Operations will be responsible for ensuring seamless marketplace operations, catalog accuracy, supply chain coordination, and operational excellence across platforms. This role requires strong analytical skills, vendor management capabilities, and hands-on execution to support digital growth.

Key Responsibilities

• Marketplace Operations: Manage daily operations across Amazon, Flipkart, Myntra, Ajio, TataCliq, and other marketplaces.
• Catalog Management: Oversee product listings, SKU creation, stock updates, and campaign readiness.
• Order Fulfillment: Coordinate with supply chain teams to ensure timely dispatches, inventory accuracy, and smooth customer experience.
• Vendor & Partner Coordination: Liaise with marketplace SPOCs, logistics partners, and internal teams for operational efficiency.
• Performance Monitoring: Track KPIs including order accuracy, turnaround time, returns, and reconciliation.
• Process Optimization: Identify gaps, streamline workflows, and implement automation for efficiency.
• Compliance & Reporting: Ensure adherence to marketplace policies and generate weekly/monthly operational reports.

Desired Skills & Competencies

• Strong knowledge of e-commerce operations and marketplace workflows
• Advanced proficiency in MS Excel; familiarity with ERP/e-commerce tools preferred
• Analytical mindset with problem-solving orientation
• Excellent communication and stakeholder management skills
• Ability to work on-site in Chennai with cross-functional teams

Education

• Bachelor’s degree in Business, Commerce, or related field
• MBA preferred but not mandatory

Note: The interested professionals with relevant experience should be currently based in South India.

Minimum 5 years of experience in store/inventory management within a manufacturing or engineering setup.

Position Overview:

We are looking for an experienced Store Incharge to manage and oversee the entire store

operations, ensuring efficient inventory management, material handling, and coordination with

purchase and production teams.

Key Responsibilities:

• Supervise and maintain records of incoming and outgoing materials.

• Ensure proper storage, identification, and issuance of materials.

• Conduct periodic stock audits and reconcile discrepancies.

• Coordinate with purchase, production, and accounts teams for smooth material flow.

• Maintain inventory levels and ensure timely availability of materials.

• Ensure compliance with company policies on material handling and safety standards.

• Manage store staff and monitor daily operations for accuracy and efficiency.

• Prepare regular reports on inventory and material usage.

Qualifications & Experience:

• Graduate / Diploma in any discipline (preferred in Supply Chain or Material Management).

• Strong knowledge of ERP systems and MS Excel.

• Good communication, planning, and team management skills.

• Attention to detail and high sense of responsibility.