Javascript
NodeJS (Node.js)About Us: We are on a mission to help a million+ consumer brands with automated sales and user acquisition via AI omnichannel stack BusinessOnBot is an omnichannel commerce stack for 500+ Shopify & WooCommerce brands, enabling high-ROI marketing/support across WhatsApp, Instagram, Email, SMS and commerce platforms like Swiggy, Zomato & PhonePe — powered by proprietary shopper intent data from 1/3rd of India’s shoppers (100M unique shoppers).
In 2026, Businessonbot has grown and is an EBITDA +ve company. We are a Y Combinator backed company (YC W21) and have closed our pre-series A round with Ant Financials on the Board. Backed by experienced founders/CXOs/directors from renowned companies like WhatsApp, Lulu group, OYO, Netflix, Pepsico, Cleartax, InMobi etc. to add to our team.
Role
We're looking for an Head of Technology : who can own the technical health and growth of our backend platform. You'll be part architect, part tech lead, part engineering manager. You won't just review code — you'll set the standard for how code is written, how systems are designed, and how the team thinks about quality, cost, and customer impact. This is not a senior IC role where you write code all day. And it's not a pure management role where you're in meetings all day. It's the balance between the two — the person who makes the team better while staying close enough to the code to make good decisions
What You'll Own
1. System Reliability & Upkeep
- Own the health of a production multi-tenant Node.js/TypeScript backend serving real-time messaging traffic
- Lead incident response, root cause analysis, and post-mortem culture
- Identify and drive reduction of technical debt — proactively, not reactively
- Ensure monitoring, alerting, and observability are in good shape (we use New Relic, Sentry, Pino structured logging)
- Work across multiple backend services and ensure they integrate reliably
2. Scalable, Quality Engineering
- Design and review system architecture decisions — schema changes, service boundaries, async workflows (we use Temporal.io), queue design
- Drive engineering standards: code review culture, PR quality, test coverage, error handling patterns
- Establish and enforce engineering practices that let the team ship fast without accumulating hidden risk
- Evaluate build vs. buy decisions with a clear eye on long-term maintainability
3. Cost Consciousness
- Maintain a clear understanding of infrastructure costs (AWS, third-party APIs, LLM usage, DB compute)
- Actively flag cost anomalies and propose architectural or operational changes to address them
- Balance engineering investment against business return — know when "good enough" is the right call
4. Team Standards & Culture
- Set a high bar for code quality — not pedantry, but clarity, maintainability, and correctness
- Build a review culture where feedback is constructive, specific, and educational
- Help engineers grow by pair debugging, design reviews, and code walkthroughs
- Define and document coding conventions, architecture patterns, and engineering principles that persist beyond any individual
5. Customer Empathy
- Understand that the systems you build serve real D2C businesses who depend on them to communicate with their customers
- Treat reliability issues with the urgency of a customer escalation, not a backlog item
- Stay connected to what support and product teams are seeing from customers — let that shape engineering priorities
6. Communication & Stakeholder Management
- Translate technical complexity into clear, honest language for non-technical co-founders and stakeholders
- Communicate risk, timelines, and tradeoffs clearly — no sugar-coating, no unnecessary alarm
- Manage up: surface the right problems at the right time without waiting to be asked
- Manage expectations — both internally with the team and externally with leadership
7. Balancing Tradeoffs
- Navigate the tension between shipping fast and building right — and be able to articulate why you chose one over the other
- Know when to take on short-term debt and when to push back
- Make architectural decisions that serve the next 18 months, not just the next sprint
What We're Looking For Must Have
- 7–8 years of backend software engineering experience, with at least 2 years in a lead or staff-level role
- Strong command of TypeScript/Node.js in production (our primary stack)
- Deep understanding of multi-tenant SaaS architecture patterns
- Hands-on experience with relational databases (MySQL/PostgreSQL), ORM usage (TypeORM or similar), and writing efficient queries at scale
- Experience designing and operating async/event-driven systems (message queues, workflow engines, or similar)
- Comfort with cloud infrastructure (AWS preferred) and cost/performance monitoring
- Strong pull request review discipline — you know what makes a good review and what makes a bad one
Strong Plus
- Experience with real-time systems (WebSockets, Socket.IO, pub/sub patterns)
- Exposure to LLM integration, RAG pipelines, or AI feature development in production
- Experience with Temporal.io or similar workflow orchestration
- Familiarity with WhatsApp Business API, omnichannel messaging, or e-commerce integrations
- Prior experience at a startup in the 10–100 person range where you had to set standards, not just follow them
What We Don't Need
- Someone who needs a perfectly defined problem before they can start
- A pure IC who avoids people and process
- A pure manager who's lost touch with the code
- Someone who optimises for their own comfort over team outcomes
How You Think
- You ask "why does this fail in production?" before asking "why didn't someone write a test?"
- You think about the developer who reads your code six months from now
- You're bothered by silent failures, swallowed errors, and fire-and-forget async calls
- You believe good documentation and clear naming are not optional extras
- You have opinions on architecture but hold them loosely when presented with better evidence
- You understand that a cost spike is an engineering problem, not just a finance problem
- You treat a customer-facing bug with more urgency than a refactor that only benefits the team
What You'll Walk Into We'll be transparent with you:
- A production codebase with real technical debt alongside genuinely good architecture
- A fast-moving team that ships frequently
- A company that takes reliability seriously but is still building the culture around it
- Multiple backend services that need to be held together with clear ownership and standards
- A product that's expanding into AI agents, voice workflows, and deeper e-commerce automation — meaning the technical surface area is growing fast
- This is a role for someone who thrives in that kind of environment — not someone who needs it to be clean before they can contribute.
What We Offer
- Meaningful ownership — you'll shape how engineering works here, not just execute someone else's vision
- Direct access to founders and product decisions
- Competitive compensation (cash + equity discussion based on profile)
- A product that real businesses depend on every day — your work matters immediately
Shubham Vishwakarma
Full Stack Developer - Averlon
About Businessonbot Inc
About
About BusinessOnBot
BusinessOnBot is a pioneering platform dedicated to assisting Direct-to-Consumer (D2C) businesses in leveraging the power of WhatsApp for sales and user acquisition. With a focus on innovation and customer-centric solutions, we provide comprehensive tools and services tailored to meet the unique needs of D2C brands.
Our Approach:
At BusinessOnBot, we understand the critical importance of effective marketing and seamless user experiences. Our proprietary attribution-based marketing tools empower brands to optimize their outreach efforts, while our WhatsApp stores, enriched with vernacular language support, ensure inclusivity and accessibility for diverse audiences.
Services Offered:
We specialize in establishing end-to-end WhatsApp marketing channels for brands, facilitating the entire journey from product discovery to purchase. Our e-commerce flows are meticulously designed to drive user acquisition, enhance engagement, foster referrals, and recover abandoned carts. We cater to growth-focused D2C brands seeking to streamline their WhatsApp user acquisition flow and maximize their market reach.
Unique Solutions:
As a trusted partner to D2C brands, BusinessOnBot offers unparalleled expertise in creating and nurturing loyal user bases on WhatsApp. Our voice and text-based multilingual chat solutions, integrated with cutting-edge CRM functionalities and marketing automations, elevate brand-consumer interactions to new heights.
Our Impact:
BusinessOnBot has garnered recognition for its innovative approach to automated sales and user acquisition. As a proud alum of Y Combinator's Winter 2021 cohort, we continue to redefine the landscape of WhatsApp-based business solutions in India, empowering businesses to thrive in the digital age.
At BusinessOnBot, we are committed to driving sustainable growth and success for D2C brands through our transformative WhatsApp-centric solutions. Join us in revolutionizing the way businesses engage with their customers on WhatsApp and beyond.
Company video
Product showcase
Company social profiles
Similar jobs (10)
We have opportunity for Customer Care Support / Customer Service
Job Location : Ambavadi ( Ahmedabad)
Fresher can also apply
Job timing : Day shft ( 6 days working, 1st, 3rd & 5th Saturday off)
Job Description :
We are looking for a Customer Care Executive to handle complaints, provide appropriate solution and alternatives within the time limits and follow up to ensure solutions. Attracts potential customers by answering question suggesting information about services. Identify and assess customer’s needs to achieve satisfaction follow communication procedures, guidelines; policies.
Handling call and email inquiries /queries raise by the prospects & clients.
Accuracy, attention to detail and ability to explain complex information clearly and simply.
He who applies must have Product Knowledge, Quality Focus, Problem Solving,
Market Knowledge, Documentation Skills, Resolving Conflict, Analyzing
Information and Multi-tasking.
Qualifications :
Minimum qualification required is graduate/post graduate degree in any field except engineering.
The candidate should have minimum 0-5 years of experience from the Mutual Fund Industry or candidate from any other industry with an experience to handle Clients. ( Fresher can also apply)
He/she should have a right attitude.
We are looking for a candidate with fluency of atleast 3 languages i.e. English, Hindi & Gujarati and an excellent Verbal Vocal communication skill in English.
Candidate should have be loyal, honest.
Candidate should have a long term vision & should be decision maker.
Job Summary
We are seeking a dynamic Store Manager to lead our premium lifestyle apparel store. The ideal candidate will drive sales growth, deliver exceptional luxury customer experiences, and uphold brand standards across store operations, visual merchandising, and team performance.
Experience : 3 to 7 years
Age limit :31 years
Should be from Premium apparel brand
Key Responsibilities
Lead end-to-end store operations ensuring premium service standards
Drive sales targets, AOV, conversion, and repeat customer engagement
Build, train, and motivate a high-performing sales team
Deliver personalized styling and customer experience for HNI clients
Maintain visual merchandising as per brand and seasonal guidelines
Monitor inventory, stock movement, shrinkage, and replenishment
Analyze KPIs, sales reports, and take corrective actions
Handle customer escalations with a luxury-first mindset
Ensure SOP, audit, and compliance adherence
Skills & Competencies
Strong leadership and team management
Excellent customer service and luxury selling skills
Eye for fashion, styling, and brand presentation
Sales analytics and KPI-driven approach
Strong communication and interpersonal skills
Qualifications & Experience
Graduate in any discipline (Fashion background preferred)
3–8 years of experience in premium / luxury apparel retail
Proven experience handling high-value customers and targets
At least 3-5 years of experience in managing Facebook Ads campaigns.
● Strong knowledge of digital marketing principles and best practices
● Core experience with companies of a Digital-first nature.
● Must have experience with D2C companies.
● Must have scaled budgets and campaigns efficiently over time.
● Proficiency in Facebook Ads and Instagram Ads platforms
● Experience in optimizing campaigns for lead generation and conversions
● Familiarity with campaign budget management
● Excellent analytical and problem-solving skills
● Ability to work effectively in a team environment and manage a team of 5-6 people
● Strong communication and presentation skills
● Facebook Ads certifications are a plus.
Printrove is India’s leading Print-on-Demand dropshipping platform, powering 12,000+ merchants with seamless integrations, fast fulfillment, and a vast product range. We exist to empower “Merchpreneurs” — artists, creators, entrepreneurs, and startups — to bring their brand ideas to life without worrying about operations.
We are now looking for a Customer Success Executive who can own the merchant journey, solve problems with empathy, and ensure that every merchant scales confidently with Printrove.
Role Overview:
The Customer Success Executive will be the first line of interaction for our merchants, combining customer support excellence with proactive success ownership. You will ensure merchants feel supported, resolve operational queries quickly, and guide them towards using Printrove effectively to grow their business.
This role is critical as you’ll act as the bridge between our merchants and internal teams (operations, sales, product).
Key Responsibilities:
Customer Support (Reactive):
- Respond to merchant tickets and inquiries on Zoho Desk with empathy and accuracy.
- Troubleshoot operational issues such as orders, printing, shipping, or integrations.
- Escalate recurring or critical issues to the operations/product teams and ensure closure.
Customer Success (Proactive):
- Onboard new merchants smoothly — guide them through integrations, catalog access, and first sample orders.
- Nudge merchants towards success milestones (placing their first order, upgrading to Business Plan, scaling monthly orders).
- Track merchant health metrics (order frequency, repeat rates, quality issues) and follow up proactively.
- Collaborate with the Sales/KAM team to upsell or cross-sell relevant products and services.
Collaboration & Ownership:
- Document recurring issues, feedback, and feature requests into Zoho CRM/ClickUp.
- Partner with Operations to resolve root causes of quality or shipping complaints.
- Support Marketing in community campaigns, webinars, and engagement initiatives for merchants.
- Continuously improve knowledge base, playbooks, and SOPs to make merchant support more efficient.
What Success Looks Like
- Merchant queries are resolved quickly with minimal escalations.
- New merchants complete onboarding smoothly and place their first orders.
- Merchant retention improves — fewer churns, more merchants cross higher order volumes.
- Proactive merchant engagement (check-ins, nudges) leads to measurable increases in Business Plan upgrades or repeat orders.
What We’re Looking For
- 1–3 years of experience in Customer Support / Customer Success roles, ideally in SaaS, eCommerce, or D2C.
- Strong communication skills in English (Hindi/Tamil a plus).
- Empathy-driven — ability to listen, understand, and solve problems like a partner.
- Comfortable with tools like Zoho Desk, Zoho CRM, ClickUp, and Shopify/WooCommerce.
- Proactive, process-oriented, and thrives in a fast-paced startup environment.
Why Join Printrove?
- Be part of a movement of Merchpreneurs shaping India’s eCommerce ecosystem.
- Own impactful work — you’re not just answering queries, you’re driving merchant growth.
- Work with a team that values innovation, integrity, ownership, curiosity, empathy, and empowerment.
- Opportunity to grow into Key Account Management or Customer Success Manager roles as we scale.
HTML/CSSJavascript
Angular (2+)
AngularJS (1.x)About Apexon:
Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. For over 17 years, Apexon has been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving our clients’ toughest technology problems, and a commitment to continuous improvement. We focus on three broad areas of digital services: User Experience (UI/UX, Commerce); Engineering (QE/Automation, Cloud, Product/Platform); and Data (Foundation, Analytics, and AI/ML), and have deep expertise in BFSI, healthcare, and life sciences.
Apexon is backed by Goldman Sachs Asset Management and Everstone Capital.
To know more about us please visit: https://www.apexon.com/
About the role:
- Experience: 7+ years of experience building modern web applications working in the fullstack
- Proficiency in TypeScript and JavaScript with a thorough understanding of React.js or Vue.js and their core principles preferred
- Implementing RESTful APIs using .Net/C# preferred with experience with .Net Core, .Net 5 or 6 a bonus!
- Experience with SQL and relational database design with MS SQL Server experience is added advantage
- Experience with NoSQL/document database technologies
- Experience writing automated unit tests in the full stack environment
- Knowledge of modern authentication and authorization mechanisms
- Familiarity with modern front-end and backend build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Experience with modern responsive web application design & development Familiarity with Node.js
- Experience with microservice architecture
- Experience using Git version control
- Experience with VS Code, Visual Studio, or other relevant development tools
- Familiarity with Scrum/Agile principles
- Strong communication skills
- Ability to understand business requirements and translate them into technical requirements.
Required skill set:
- Candidate must be good in JavaScript and have experience in at least one modern JavaScript framework such as Vue/Angular/React. But must be willing to work in Vue/React.
- Must have experience in .NET Framework. Good to have experience in .NET Core/.NET 5/6/7. But must be willing and capable enough to learn .NET Core.
- Should be able to work independently with minimum supervision.
- Must be good in programming concepts such as OOPS, Unit Tests, Web API, SQL, etc
Laravel
PHP
CodeIgniterJob Title: Laravel Developer
Company Name: Crescentek
Company Website: https://www.crescentek.com/" target="_blank">https://www.crescentek.com/
Location: Rajkot
Job Description
Develop, test, and maintain applications to specified designs & standards in Laravel.
Develop & implement modern web services using service-oriented architecture, RESTful APIs, and SOAP.
Write and execute unit tests.
Implement front-end interfaces & experiences with modern HTML/CSS/jQuery.
Test, troubleshoot, and optimize application components for maximum speed, security, stability, and scalability. stability, and scalability.
Skills & Experience:
experience as a backend Laravel developer.
Experience in Core PHP using MVC Architecture.
Ability to write APIs including Restful APIs.
Knowledge of database operations with MySQL.
Knowledge of front-end technologies (HTML5, CSS3, JavaScript, jQuery, reactjs etc.).
Knowledge and experience of OOPS.
Strong documentation, communication, and team collaboration skills.
Swift
Java
Spring BootDetailed Job Description :
Total Exp-6-9 Yrs
Location-Noida(Singapore Travel - In next 3 Months (short term)
Mandatory:
- 6-8 years of total IT experience delivering enterprise-scale applications or product implementations
- 1-3 years of experience working as a technical lead.
- Working Experience in ISO20022, SWIFT, Remittance
- Language & Frameworks: Java, Spring Boot, Spring, Any ORM
Preferred:
- Working experience in TCS Bancs or Integration with TCS Bancs
- Database: SQL Server
- Working experience in managing projects in Java Stack.
- Good Knowledge of Microsoft stack, Static Code analyzers, Overall SDLC Lifecycle, Design & Architecture
Company Name & Profile :
It is a leader in the integration of IT and network technologies and brings more than 100 years of expertise in technological innovation to provide solutions for empowering people, businesses and society. Headquartered in Japan, it started operations in India in the 1950s, accelerating its growth through the expansion of business to global markets. The company in India expanded its business from telecommunications to public safety, logistics, transportation, retail, finance, unified communication and IT platforms, serving across governments, businesses as well as individuals. With its Centre of Excellence for analytics platform solutions, big data, biometrics, mobile and retail, the company in India offers innovative new services and solutions for India and global markets. It operates across India with offices in New Delhi (head office), Noida, Mumbai, Chennai, and Bengaluru.
React NativeJavascriptWe are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.
Responsibilities
Build pixel-perfect, buttery smooth UIs across both mobile platforms.
Leverage native APIs for deep integrations with both platforms.
Diagnose and fix bugs and performance bottlenecks for performance that feels native.
Reach out to the open-source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
Maintain code and write automated tests to ensure the product is of the highest quality.
Transition existing React web apps to React Native.
Skills
Firm grasp of the JavaScript, TypeScript, ClojureScript language and its nuances, including ES6+ syntax Knowledge of functional or object-oriented programming
Ability to write well-documented, clean Javascript code
Rock-solid at working with third-party dependencies and debugging dependency conflicts
Familiarity with native build tools, like XCode, Gradle Android Studio, IntelliJ
Understanding of REST APIs, the document request model, and offline storage
Experience with automated testing suites, like Jest or Mocha
HTML/CSSJavascript
jQuery
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon