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Head of Technology

Head of Technology at Businessonbot Inc · Bengaluru (Bangalore) · 6 - 8 years · ₹35L - ₹50L / yr (ESOP available) · Raised funding · Posted 1 Jun 2026

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Head of Technology

Human Resources's profile picture
Posted by Human Resources
6 - 8 yrs
₹35L - ₹50L / yr (ESOP available)
Bengaluru (Bangalore)
Skills
skill iconJavascript
skill iconNodeJS (Node.js)
TypeScript

About Us: We are on a mission to help a million+ consumer brands with automated sales and user acquisition via AI omnichannel stack BusinessOnBot is an omnichannel commerce stack for 500+ Shopify & WooCommerce brands, enabling high-ROI marketing/support across WhatsApp, Instagram, Email, SMS and commerce platforms like Swiggy, Zomato & PhonePe — powered by proprietary shopper intent data from 1/3rd of India’s shoppers (100M unique shoppers).

In 2026, Businessonbot has grown and is an EBITDA +ve company. We are a Y Combinator backed company (YC W21) and have closed our pre-series A round with Ant Financials on the Board. Backed by experienced founders/CXOs/directors from renowned companies like WhatsApp, Lulu group, OYO, Netflix, Pepsico, Cleartax, InMobi etc. to add to our team.


Role 

We're looking for an Head of Technology : who can own the technical health and growth of our backend platform. You'll be part architect, part tech lead, part engineering manager. You won't just review code — you'll set the standard for how code is written, how systems are designed, and how the team thinks about quality, cost, and customer impact. This is not a senior IC role where you write code all day. And it's not a pure management role where you're in meetings all day. It's the balance between the two — the person who makes the team better while staying close enough to the code to make good decisions


What You'll Own

1. System Reliability & Upkeep

  • Own the health of a production multi-tenant Node.js/TypeScript backend serving real-time messaging traffic
  • Lead incident response, root cause analysis, and post-mortem culture
  • Identify and drive reduction of technical debt — proactively, not reactively
  • Ensure monitoring, alerting, and observability are in good shape (we use New Relic, Sentry, Pino structured logging)
  • Work across multiple backend services and ensure they integrate reliably

2. Scalable, Quality Engineering

  • Design and review system architecture decisions — schema changes, service boundaries, async workflows (we use Temporal.io), queue design
  • Drive engineering standards: code review culture, PR quality, test coverage, error handling patterns
  • Establish and enforce engineering practices that let the team ship fast without accumulating hidden risk
  • Evaluate build vs. buy decisions with a clear eye on long-term maintainability

3. Cost Consciousness

  • Maintain a clear understanding of infrastructure costs (AWS, third-party APIs, LLM usage, DB compute)
  • Actively flag cost anomalies and propose architectural or operational changes to address them
  • Balance engineering investment against business return — know when "good enough" is the right call

4. Team Standards & Culture

  • Set a high bar for code quality — not pedantry, but clarity, maintainability, and correctness
  • Build a review culture where feedback is constructive, specific, and educational
  • Help engineers grow by pair debugging, design reviews, and code walkthroughs
  • Define and document coding conventions, architecture patterns, and engineering principles that persist beyond any individual

5. Customer Empathy

  • Understand that the systems you build serve real D2C businesses who depend on them to communicate with their customers
  • Treat reliability issues with the urgency of a customer escalation, not a backlog item
  • Stay connected to what support and product teams are seeing from customers — let that shape engineering priorities

6. Communication & Stakeholder Management

  • Translate technical complexity into clear, honest language for non-technical co-founders and stakeholders
  • Communicate risk, timelines, and tradeoffs clearly — no sugar-coating, no unnecessary alarm
  • Manage up: surface the right problems at the right time without waiting to be asked
  • Manage expectations — both internally with the team and externally with leadership

7. Balancing Tradeoffs

  • Navigate the tension between shipping fast and building right — and be able to articulate why you chose one over the other
  • Know when to take on short-term debt and when to push back
  • Make architectural decisions that serve the next 18 months, not just the next sprint


What We're Looking For Must Have

  • 7–8 years of backend software engineering experience, with at least 2 years in a lead or staff-level role
  • Strong command of TypeScript/Node.js in production (our primary stack)
  • Deep understanding of multi-tenant SaaS architecture patterns
  • Hands-on experience with relational databases (MySQL/PostgreSQL), ORM usage (TypeORM or similar), and writing efficient queries at scale
  • Experience designing and operating async/event-driven systems (message queues, workflow engines, or similar)
  • Comfort with cloud infrastructure (AWS preferred) and cost/performance monitoring
  • Strong pull request review discipline — you know what makes a good review and what makes a bad one


Strong Plus

  • Experience with real-time systems (WebSockets, Socket.IO, pub/sub patterns)
  • Exposure to LLM integration, RAG pipelines, or AI feature development in production
  • Experience with Temporal.io or similar workflow orchestration
  • Familiarity with WhatsApp Business API, omnichannel messaging, or e-commerce integrations
  • Prior experience at a startup in the 10–100 person range where you had to set standards, not just follow them


What We Don't Need

  • Someone who needs a perfectly defined problem before they can start
  • A pure IC who avoids people and process
  • A pure manager who's lost touch with the code
  • Someone who optimises for their own comfort over team outcomes


How You Think

  • You ask "why does this fail in production?" before asking "why didn't someone write a test?"
  • You think about the developer who reads your code six months from now
  • You're bothered by silent failures, swallowed errors, and fire-and-forget async calls
  • You believe good documentation and clear naming are not optional extras
  • You have opinions on architecture but hold them loosely when presented with better evidence
  • You understand that a cost spike is an engineering problem, not just a finance problem
  • You treat a customer-facing bug with more urgency than a refactor that only benefits the team


What You'll Walk Into We'll be transparent with you:

  • A production codebase with real technical debt alongside genuinely good architecture
  • A fast-moving team that ships frequently
  • A company that takes reliability seriously but is still building the culture around it
  • Multiple backend services that need to be held together with clear ownership and standards
  • A product that's expanding into AI agents, voice workflows, and deeper e-commerce automation — meaning the technical surface area is growing fast
  • This is a role for someone who thrives in that kind of environment — not someone who needs it to be clean before they can contribute.


What We Offer

  • Meaningful ownership — you'll shape how engineering works here, not just execute someone else's vision
  • Direct access to founders and product decisions
  • Competitive compensation (cash + equity discussion based on profile)
  • A product that real businesses depend on every day — your work matters immediately


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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Businessonbot Inc

Founded :
2020
Type :
Product
Size :
20-100
Stage :
Raised funding

About

BusinessOnBot is a Bengaluru-based SaaS company founded in 2020 and backed by Y Combinator. The company focuses on empowering Direct-to-Customer (D2C) brands and Small and Medium Businesses (SMBs) in India to conduct commerce over WhatsApp, utilizing vernacular languages such as Hindi and Tamil. The core product, named "Bob," is India's first vernacular WhatsApp commerce superbot. It serves as a comprehensive solution for D2C brands to manage their business operations on WhatsApp. BusinessOnBot offers services including WhatsApp commerce setup, multilingual chat solutions, attribution-based marketing, storefront ordering, and analytics. The platform integrates seamlessly with e-commerce platforms like Shopify and supports various payment gateways. With a mission to support 30 million D2C brands, BusinessOnBot currently serves over 550 brands. The company operates on a subscription model with various pricing tiers, making it accessible for businesses of different sizes.
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Businessonbot (YC W21) is an automated sales and user acquisition platform over WhatsApp for businesses in India
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Kirushanth Kumar
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Aditya Chintapalli
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RESTful APIs
+10 more

Founding Full-Stack Engineer / Technical Lead — X.re


We are building X.re — an AI-first CRM built specifically for real estate companies.


X.re is not another generic CRM. It is being designed around the real estate sales funnel, with AI-powered WhatsApp conversations, AI voice, lead scoring, workflow automation and advertising intelligence built into the system.


The product is already being built and is currently being tested with a real estate pilot client.


We are now looking for a senior engineer who can take ownership of the existing codebase and help take it from AI-assisted development into a robust, production-ready SaaS product.


What you'll be doing

  • Take ownership of an existing Next.js + TypeScript codebase.
  • Understand the existing architecture, database structure, APIs and application flows.
  • Conduct a thorough engineering review and identify production, security, scalability and reliability risks.
  • Refactor and improve the code where required rather than blindly rewriting the system.
  • Build and maintain production-quality frontend and backend features.
  • Design and maintain APIs, database models and integrations.
  • Work on a multi-tenant SaaS architecture where each real estate brand has its own workspace and data isolation.
  • Work closely with AI/LLM-powered features including chat, voice and lead intelligence.
  • Work on WhatsApp Business API integrations, webhooks and messaging infrastructure.
  • Build reliable automation and workflow functionality.
  • Implement proper authentication, authorization, data isolation, logging, monitoring and error handling.
  • Help establish engineering standards, testing and deployment practices.
  • Eventually build and lead the engineering team as X.re scales.


What we're looking for

We are looking for someone who has strong engineering judgment, not someone who simply knows a list of technologies.


You should be able to:

  • Enter an unfamiliar codebase and understand it quickly.
  • Identify what is well designed and what is technically risky.
  • Take an MVP and turn it into production-grade software.
  • Make pragmatic architectural decisions.
  • Think about security, scalability, reliability and maintainability.
  • Work independently and take ownership.
  • Read and review code generated or assisted by AI.
  • Know when AI-generated code is acceptable and when it needs to be redesigned.
  • Build rather than just manage developers.


Technical requirements

Strong experience with:

  • TypeScript
  • Next.js / React
  • Node.js
  • REST APIs
  • PostgreSQL / SQL
  • Modern SaaS application architecture
  • Cloud deployment
  • Git and production development workflows


Experience with the following is a strong advantage:

  • AI/LLM applications
  • WhatsApp Business API
  • Webhooks
  • Multi-tenant SaaS
  • API integrations
  • Docker
  • AWS or similar cloud platforms
  • CI/CD
  • Observability and production monitoring


One important thing

This is not a greenfield project.

The existing product has been built significantly with AI-assisted development.

We are specifically looking for an engineer who is comfortable inheriting an existing codebase, understanding it deeply, challenging its assumptions, fixing what needs fixing, and taking responsibility for making it production-ready.

You will not be expected to rewrite everything just because it wasn't originally written by you.

Why this role is different

You won't just be implementing tickets.


You'll have significant influence over:

  • Engineering architecture
  • Production readiness
  • Technical standards
  • Infrastructure
  • AI integration strategy
  • Product engineering decisions
  • Future engineering team structure


If things go well, this role can grow into Head of Engineering / CTO-level ownership as X.re scales.

Location


Hyderabad preferred. Remote candidates across India may be considered for the right candidate.

Compensation


₹20–35 LPA + ESOP


Compensation will depend on experience and level of ownership.

Read more
Unico Connect Private Limited
Remote, Mumbai
3 - 5 yrs
Best in industry
skill iconNodeJS (Node.js)
TypeScript
skill iconPostgreSQL
skill iconRedis
API
+4 more


About the Role


Unico Connect is an AI-first technology partner that builds custom mobile, web, and AI products for clients across multiple geographies. We are hiring a Backend Engineer for a dedicated client engagement building an AI-powered application builder platform.


The backend is the operational core of the product: it manages user projects and sessions, coordinates long-running AI agent workloads, maintains project state, and serves as the integration layer between the frontend, the AI system, and the underlying infrastructure.


The mandatory requirement is hands-on production experience shipping Node.js services, with end-to-end ownership of API design, data modelling, and at least one production system involving background job processing or event-driven patterns.




Responsibilities


API and service development: Design and build REST APIs in Node.js with TypeScript. Cover authentication, session management, input validation, structured error handling, streaming responses (SSE, WebSockets), and rate limiting. Maintain clean API contracts that the frontend and AI system can rely on.


Database design and management: Own PostgreSQL schema design for product domains including user accounts, projects, file trees, session state, and generated artefacts. Write efficient queries, manage migrations, and optimise for read patterns that serve a real-time editor experience.


Caching strategy: Implement and maintain caching with Redis for session data, project state, and frequently read configuration. Design cache invalidation logic that keeps the editor experience consistent without stale reads.


Queue and background job management: Implement and operate background job infrastructure using BullMQ or equivalent. AI agent runs are long-running and stateful; handle retries, failure states, priority queues, and concurrency limits.


AI system integration: Build the integration layer between the backend and the AI agent system. Manage job dispatch, result handling, streaming output to the frontend, and error propagation.


Multi-tenancy and access control: Implement tenant data isolation, RBAC, and resource ownership enforcement across all API surfaces.


Observability and reliability: Instrument services with structured logging, metrics, and tracing. Write defensive code with sensible timeouts, fallback behaviour, and circuit breaking on external dependencies.


Testing and code quality: Write unit and integration tests for the services you ship. Review the work of peers and contribute to shared engineering conventions.




Requirements


• Hands-on production Node.js experience (mandatory) — must have personally shipped at least one feature area end to end in a production Node.js service, owning API design, data modelling, and testing.


• 3 to 5 years of professional backend engineering experience. Candidates with slightly less time but strong demonstrated ownership are welcome to apply.


• Strong Node.js and TypeScript. Production experience with Express, NestJS, or Fastify. Solid with async patterns, streaming, error handling, and building services that run reliably under sustained load.


• PostgreSQL depth. Schema design, query writing, indexing, and migrations on at least one production system.


• Redis and caching. Production experience using Redis for caching and session management. Understands cache invalidation trade-offs.


• Queue and background job systems. Hands-on with BullMQ, RabbitMQ, SQS, or equivalent. Experience managing retries, dead-letter queues, job priority, and concurrency control.


• AWS working knowledge. Comfortable with EC2, S3, RDS, SQS, and IAM. Familiar with Docker and basic deployment and environment management.


• Strong written and spoken English. Able to communicate clearly with engineers across disciplines and write precise technical documentation.




Nice to Have


Experience integrating with AI or LLM services (streaming responses, structured outputs, retry patterns); WebSocket or SSE implementation for real-time features; multi-tenant SaaS product experience; GraphQL; OpenTelemetry instrumentation; prior work on developer tools or editor-style products.

Read more
Pune
4 - 6 yrs
₹5L - ₹7L / yr
skill iconNodeJS (Node.js)
TypeScript
RESTful APIs
GraphQL
skill iconPostgreSQL
+19 more

Job Title : Senior Backend Engineer – Node.js & TypeScript

Experience : 4+ Years

Employment Type : Contract – 3 Months

Location : Pune

Work Mode : On-site

Working Hours : 03:00 PM to 11:00 PM OR 03:00 PM to 12:00 AM

Time Zone : Minimum 4-hour overlap with Eastern Time (ET)


About the Role :

We are looking for a Senior Backend Engineer to design, develop, and scale an AI-led digital platform. The role involves working closely with the Founder/CEO and technical team on architecture, product development, innovation, and end-to-end feature ownership.


Mandatory Skills :

Node.js, TypeScript, REST, GraphQL, PostgreSQL, SQL, Prisma / TypeORM / Sequelize, AWS (ECS, EC2, S3, RDS, Lambda), Airbyte / dbt / Airflow / AWS Glue, Data Warehousing, Event-Driven Architecture, Message Queues, CI/CD, Automated Testing, Backend Architecture, Scalability & Performance.


Key Responsibilities :

  • Design and develop scalable backend services using Node.js and TypeScript.
  • Build and optimize REST and GraphQL APIs.
  • Work with PostgreSQL, SQL, and ORMs such as Prisma / TypeORM / Sequelize.
  • Design data pipelines using Airbyte, dbt, Airflow, or AWS Glue.
  • Manage and optimize AWS infrastructure including ECS, EC2, S3, RDS, and Lambda.
  • Implement CI/CD, automated testing, event-driven architectures, and message queues.
  • Optimize API performance, scalability, reliability, and data warehouse solutions.
  • Own features end-to-end from design to production.
  • Participate in code reviews, on-call support, and production troubleshooting.
  • Collaborate with Product, QA, and Engineering teams and mentor junior developers.
  • Work closely with the Founder / CEO on technical solutioning and product innovation.


Requirements :

  • 4+ years of hands-on Node.js & TypeScript backend development.
  • Strong experience with AWS, PostgreSQL, SQL, APIs, and backend architecture.
  • Hands-on experience with data pipelines and data warehousing.
  • Experience with CI/CD, automated testing, event-driven systems, and message queues.
  • Strong problem-solving skills and end-to-end ownership mindset.
  • Ability to work independently in a fast-paced environment.
  • Good communication and collaboration skills.
  • Bachelor's degree in Computer Science, IT, or a related field.


Preferred :

  • Terraform / CloudFormation and Infrastructure as Code.
  • Docker / Kubernetes and strong DevOps exposure.
  • AWS backup / disaster recovery experience.
  • Exposure to GCP / Azure.
  • Startup / early-stage product development experience.
Read more
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Shubham Vishwakarma

Full Stack Developer - Averlon
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