
- Driving and overseeing a team of Customer Service Associate's via outsourced partners to ensure they are providing an exceptional customer experience
- Mastermind creative ways to deliver an exceptional customer experience
- Developing and overseeing the implementation of customer service protocols
- Resolving complex customer problems or disputes in a professional manner
- Coaching and supporting team members to help them meet departmental goals
- Maintaining and documenting records of customer interactions for training purposes
- Preparing monthly and quarterly departmental reports to determine whether KPIs are being met and adopting methods for improvement wherever necessary
What you need to have:
- Graduation degree or equivalent would be mandatory, BE/BTech/Post Graduation degree would be desirable.
- 5+ years prior experience in customer-facing roles
- Proven experience in a leadership role is required
- Excellent communication skills and the ability to anticipate the needs of customers
- Must demonstrate strong analytical thinking skills
- Should possess strong problem-solving skills and the ability to make sound judgement calls
- Superior organizational and time management skills
- Innovative, creative thinking skills to ensure the organization is providing a cutting-edge customer experience
- Expertise in MS Excel, Word and PowerPoint
- Customer Handling Experience in Fintech Setup Mandatory
- Bias for action: Run pilots and then evaluate/course-correct to scale or reject.
- Highly analytical: Trust data to take decisions; have the ability to slice and dice data
- Extreme ownership: Take responsibility for all the good and bad campaigns with a focus on improvement
- Radical candor: Ability to speak your mind respectfully with fearless conviction
- Self-driven: Demonstrate a positive, can-do attitude.
- Excellent problem-solving skills with deep attention to detail.

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Hi, Hiring for Fresher's for International voice process for Bangalore location.
For more details
Dinesh
Thanks
The key aspects of this role:
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Candidate with exceptional programming skills, problem-solving abilities and strong work ethic.
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The candidate has to work on custom programming and web application development for Drupal.
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Testing, maintenance and troubleshooting of existing company sites and resolving issues if any.
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Contributing ideas and efforts towards internal projects and working as part of a team to find solutions on various problems.
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Communicate technical ideas to business users and other teams (design, QA).
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Collaborate with team members and to work independently when needed.
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Eager to embrace current and emerging web technologies.
To be the right fit, you'll need:
• Experience of total 4+ years working on PHP and Drupal 7,8 Development (at least 2+ years in Drupal 8)
• Strong knowledge of MySQL, jQuery, HTML5, CSS
• Experience with Drupal architecture, best practices and coding standards
• Knowledge on Views, Services etc.
• Experience in custom module and theme creation
• Familiar with sub version control systems such as Git or SVN
• Basic knowledge of environment setup for Linux distribution
Overview
Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.
Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.
Job Description
We are seeking a skilled Frontend Developer with expertise in developing frontends for Websites, based on Web-Content-Management-Systems to join our dynamic team. As a Senior Frontend Developer, you will be responsible for developing and maintaining the frontend of complex corporate Websites. You will collaborate with cross-functional teams to design, develop, and deploy high-quality software solutions.
Responsibilities:
Develop and maintain frontend components for websites using state of the art web standards as Vue/Nuxt, React/Next or Web Components.
Work closely with backend developers to ensure seamless integration and data flow.
Optimize frontend performance to ensure fast loading and smooth user interactions.
Implement best practices for web accessibility (WCAG) and cross-browser compatibility.
Ensure responsive design and mobile-first principles are consistently applied.
Maintain high-quality coding standards, documentation, and unit testing.
Requirements:
Proven experience as a Frontend Developer with expertise in Web-CMS-Projects.
Strong proficiency in HTML5, CSS3, and JavaScript/TypeScript (Vue/Nuxt, React/Next or Web Components).
Familiarity with frontend build tools (e.g., Webpack, Babel, npm/Yarn).
Experience in UI/UX best practices and component-based design using atomic design principles and design systems.
Excellent understanding of responsive design, mobile-first principles, and frontend performance optimization.
Strong collaboration skills to work effectively in cross-functional teams.
Years of Experience:
3-5 years of frontend development experience in the context of Websites and Web-CMS.
If you are a passionate frontend developer with expertise in Website-Development and have the required skills, we encourage you to apply and join our team.
Skills & Requirements
Frontend Development, Web-CMS, HTML5, CSS3, JavaScript, TypeScript, Vue/Nuxt, React/Next, Web Components, Webpack, Babel, npm/Yarn, UI/UX Design, Atomic Design, Design Systems, Responsive Design, Mobile-First Development, Frontend Performance Optimization, Cross-Browser Compatibility, Web Accessibility (WCAG), Unit Testing.
Role Overview:
The SEO Analyst is responsible for optimizing the organization’s online presence by improving search engine rankings, driving organic traffic, and enhancing user engagement. This role requires expertise in SEO strategies, analytics, and a strong understanding of mental health-related content to ensure alignment with the organization’s mission.
Key Responsibilities:
- SEO Strategy Development and Execution:
- Develop and implement effective SEO strategies to improve website rankings and increase organic traffic.
- Conduct keyword research to identify high-value terms relevant to mental health services and integrate them into the content strategy.
- Content Optimization:
- Collaborate with content teams to optimize on-page elements, including meta tags, headers, and keywords.
- Ensure that content adheres to SEO best practices while maintaining accuracy and sensitivity in mental health-related topics.
- Performance Monitoring and Reporting:
- Monitor website performance using tools such as Google Analytics, Google Search Console, and other SEO software.
- Analyze data to evaluate the effectiveness of SEO efforts and provide regular reports to the marketing team.
- Technical SEO Management:
- Conduct technical audits to identify and resolve issues affecting website performance, such as page speed, mobile usability, and broken links.
- Ensure the website is optimized for search engine crawlers and adheres to the latest algorithm updates.
- Competitor and Market Analysis:
- Conduct competitive analysis to identify trends, opportunities, and gaps in the market.
- Research emerging SEO techniques and tools to maintain a competitive edge in the mental health sector.
- Local SEO:
- Develop and manage local SEO strategies to enhance visibility in specific geographic areas.
- Optimize Google My Business profiles and manage location-based search strategies.
- Collaboration and Training:
- Work closely with content creators, developers, and social media teams to align SEO initiatives with broader marketing goals.
- Provide training and guidance to team members on SEO best practices.
Qualifications and Requirements:
Education:
- Bachelor’s degree in Marketing, Computer Science, or a related field.
Experience:
- 2–5 years of experience as an SEO Analyst or in a similar role.
- Proven experience in optimizing content for the mental health or healthcare sector is mandatory.
Skills and Knowledge:
- Proficiency in SEO tools such as Google Analytics, Google Search Console, SEMrush, and Ahrefs.
- Strong understanding of technical SEO, keyword research, and link-building strategies.
- Familiarity with content management systems (e.g., WordPress).
- Knowledge of HTML, CSS, and basic coding practices is a plus.
- Excellent analytical and problem-solving skills.
Personal Attributes:
- Strong attention to detail with the ability to manage multiple projects simultaneously.
- Excellent communication and collaboration skills.
- Sensitivity and awareness when working with mental health-related content.
Key Competencies:
- Expertise in SEO strategies and best practices.
- Data-driven decision-making and performance analysis.
- Ability to adapt strategies to the unique needs of mental health-related audiences.
- Strong alignment with the organization’s mission to promote mental health awareness.
What we're looking for
We are looking for smart young people who are passionate about engaging with students and parents and ‘ethically’ sell transformational career guidance product to them. All you need is a laptop, internet connection, telephone with good network coverage & a humble attitude to talk to students and parents.
At iDC selling is just not a number. We are an unbiased career guidance company and we truly care for students. This is not going to be a typical sales role but a role where you will find job satisfaction as well!
Responsibilities
- Your primary responsibility is to handle incoming and outgoing calls (tele) from students and parents to apprise them about iDreamCareer products.
- To manage 40-50 students/parents call per day
- Complete management and updating details in CRM (Leadsquare)
- Pitch iDC’s Product with lot of passion and enthusiasm
- Follow up with Prospects, share necessary information and bring it to closure
- Consistently hit quota and overachieve on Monthly and Quarterly Targets
Skills
- Excellent Communication and Presentation Skills. Good command over written & Spoken English.
- Ability to engage students/parents in conversation around their careers
- Experience in working in CRM tools like Leadsquare
- Minimum 1-3 years of experience in telephonic sales/outbound sales is a must requirement for this role
About Us
iDreamCareer is India’s leading EdTech venture recognized as World’s top 200 Edtech companies by ASUGSV Summit 2020 & the top 100 EdTech companies in South Asia by Holon IQ 2020. It works with high school & undergrad college students via its full-stack career guidance product that includes content on careers, colleges, exams, scholarships, psychometric assessment tools & one-on-one live counselling.
Equal Opportunity Statement
Our company embraces diversity in all of its forms and fosters an inclusive environment for all people to do the best work of their lives with us.
We are an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran, neurodiversity status or disability status.
Job Requirements
Minimum Requirements:
To perform this job successfully, the individual must have the following experience:
- Bachelor’s degree in management information systems, computer science, and/or business, or equivalent work experience.
- You have experience with developing, maintaining and supporting production applications which have live users using Angular.
- You have experience with State managment and NgRx (ideally) or any other framework
- You are NOT a fresh graduate with no production experience
- You have excellent English speaking skills
- Strong understanding of the DOM, HTML5, CSS3 and JavaScript
- 3+ years of in-depth experience with Angular (2/4/8/x)
- 1+ years of experience with additional web libraries and frameworks. Preferred: NgRx, Rx.js.
Additional Skills Desired
- Ability to be empathetic and form strong working relations with your team members.
- Strong understanding of debugging and ability to quickly debug code, find problems and produce fixes.
- Experience with Responsive Web Design (RWD) patterns
- Experience with unidirectional data flow patterns (Redux, etc.)
- Experience with RxJS or other Reactive programming techniques/libraries
- Experience using ES2015 (ES6) and TypeScript 2.x
- Indepth experience in using GIT and understanding of GIT workflows Experience in building and maintaining a reusable components library in angular
- An excellent eye for detail to bring our products designs to life using pixel perfect styling, interactions and animation.
- Familiarity with agile development practices (a/b testing,unit testing,continuous deployment,continuous integration,scrums) and worked in a product driven environment.
- Excellent written and verbal communication skills to communicate technical concepts to a wide variety of audience.
- Proven ability to work with designers and other non-technical and technical team members (wireframes, rapid prototypes, PoC’s, white boarding)
-7+ years of experience in API automation and UI automation
-Experience in creating and maintaining CI/CD pipelines and infrastructure for automation and testing
-Must be able to demonstrate expertise with functional automated testing platforms
-Good understanding of OOD and SOLID design principles
-Understanding of basic architecture principles and architecture design and how it affects testing
- Strong knowledge and practical experience of continuous integration and continuous delivery concepts and practices
-Experience with managing and maintaining automated testing frameworks and tools used across teams
Hiring for Node JS Developer. We Foresee a Blockchain Expert in You!
The best technologists are technology agnostic and that builds a stronger foundation to lead the dynamic trends. Strengthening our trust in the same, we have created an exciting opportunity for MERN Stack developers to learn blockchain and grow with us.
All we are looking for is working experience as a Node JS developer and a keen interest in fintech applications.
As a rapidly growing blockchain company, Antier Solutions is always looking for professionals who have a penchant for new technologies.
Required Candidate profile
Primary Skills:
- Strong working knowledge of Typescript, MongoDB, Express
- Strong proficiency in TypeScript, Javascript including DOM manipulation and the JavaScript object model, ES6
- Strong understanding of NodeJS fundamentals
- Knowledge and experience working with PostgreSQL is a major plus
- Experience with ORM libraries
- Familiarity with RESTful APIs
- Experience in troubleshooting and RCA of Production issues Analyze logs in Kibana Elastic Search
- Knowledge of tools like Git, Github, JIRA, Cucumber, Jasmine, and others that make coding more efficient and easier to share
- Familiarity of working in either the AWS Cloud or Azure including Docker + Kubernetes based microservice deployment
Secondary Skills:
- Good communication and design skills Experience in handling teams
- At least 5+ years of solid back-end software development experience.
- Ability to understand business requirements and translate them into technical requirements
- Experience working in an Agile environment
Qualification:
- Good experience as Software Developer
- Prior experience in a technical leadership or developer position
- Relevant Team Lead Experience for Minimum of 2 years
- Back End Developers/ API Web Services Experience Mandatory
- NodeJS is mandatory
- One RDBMS and one document database mandatory
We are hiring a senior Flutter developer to engineer applications that will run across Android, iOS, and the web. We are looking for someone passionate about performance, reliability, and design with the experience and credentials to back up that passion. Someone who can take ownership of applications, solve technical challenges and take pride in their solutions and code.
The ideal candidate will have experience building native applications, JavaScript knowledge, and a portfolio of applications already published either in the app store or self-hosted.
You’ll be a key member of the team tasked with contributing to a number of high-value projects within Marj Technologies.
Qualifications
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Have two or more iOS/Android apps developed with Flutter. Either deployed on the AppStore/Google Play or available on Github.
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Over one year of experience with developing Flutter applications for mobile and web.
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Experience with third-party libraries and APIs.
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Understanding of the Agile development life-cycle.
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Experience with automated testing and building.
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Experience with Git and Github.
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Proven experience in writing readable code, creating extensive documentation for
existing code and refactoring previously written code.
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Well-versed with Flutter Null Safety and Bloc architecture.
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Good communication & Problem-solving skills.
Logo Designing? Image editing? Creating Sales Pages? And contagious conversations? If these are your 'things' then read on:
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Editing ads, compiling animation, content, music etc. and be responsible for complete packaging of videos (ads, infomercials, demos etc.)
- Catering to the international market (primarily english speaking) with a good understanding of the language
- Building the brandâs organic social media presence, with great control over both graphic design and video production.
- Working long and hard within a highly disciplined eco-system
- Building a distinctive brand that stands-out amidst a crowd of beauty and wellness products across the globe
What you will do:
- Bachelors or Masters in design/Branding/Communication Design from a premium institute like NIFT
- Great command over the following software:
- Illustrator
- Corel Draw
- Inkscape
- CorelDraw
- Adobe Indesign
- After Effects and Premiere
- FCP
- Adobe Creative Suite
- 3D Simulation software
- Coding languages
- Very good command over English.
- A good sense of aesthetics, a collaborative approach and an attitude to rise to the occasion will be awesome!
- Only people with a design/ video/ advertising/ marketing background, prior designing experience or interest may apply.










