
- Driving and overseeing a team of Customer Service Associate's via outsourced partners to ensure they are providing an exceptional customer experience
- Mastermind creative ways to deliver an exceptional customer experience
- Developing and overseeing the implementation of customer service protocols
- Resolving complex customer problems or disputes in a professional manner
- Coaching and supporting team members to help them meet departmental goals
- Maintaining and documenting records of customer interactions for training purposes
- Preparing monthly and quarterly departmental reports to determine whether KPIs are being met and adopting methods for improvement wherever necessary
What you need to have:
- Graduation degree or equivalent would be mandatory, BE/BTech/Post Graduation degree would be desirable.
- 5+ years prior experience in customer-facing roles
- Proven experience in a leadership role is required
- Excellent communication skills and the ability to anticipate the needs of customers
- Must demonstrate strong analytical thinking skills
- Should possess strong problem-solving skills and the ability to make sound judgement calls
- Superior organizational and time management skills
- Innovative, creative thinking skills to ensure the organization is providing a cutting-edge customer experience
- Expertise in MS Excel, Word and PowerPoint
- Customer Handling Experience in Fintech Setup Mandatory
- Bias for action: Run pilots and then evaluate/course-correct to scale or reject.
- Highly analytical: Trust data to take decisions; have the ability to slice and dice data
- Extreme ownership: Take responsibility for all the good and bad campaigns with a focus on improvement
- Radical candor: Ability to speak your mind respectfully with fearless conviction
- Self-driven: Demonstrate a positive, can-do attitude.
- Excellent problem-solving skills with deep attention to detail.

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Sr. ERP / Implementation Team Lead (immediate Joiner)
Location: Gurgaon (Work from Office)
Experience: 5–6 Years
️ Key Responsibilities:
Lead end-to-end implementation of Farvision ERP or similar construction-specific ERP systems.
Manage client interactions, requirement gathering, configuration, UAT, training, and go-live support.
Ensure smooth deployment of modules like project management, procurement, inventory, billing, and finance.
Coordinate between internal teams and client stakeholders for successful delivery.
Mentor junior team members and guide them through the implementation process.
Requirements:
5–6+ years of hands-on experience in ERP implementation, especially with Farvision ERP or similar platforms used in construction and real estate sectors.
In-depth knowledge of construction workflows such as estimation, BOQ, site management, billing, and project tracking.
Strong communication, problem-solving, and leadership skills.
Must be available for work from office in Gurgaon.

Full Stack Engineer
Location: Bangalore
Type: Full-time
Experience: 3-8 years
Our Vision
At Featurely AI, we’re pioneering human behavior simulation, with backing from leading venture capital
firms across Silicon Valley and India. Our leadership team includes veterans from Silicon Valley's most
prestigious tech companies (Nvidia, Google, Meta, Dropbox, Twilio, Amazon, Yahoo!), bringing decades
of combined experience in creating world-changing products.
Why Join Us Now
This is a rare ground-floor opportunity to help shape revolutionary AI technology with exponential
growth potential. We're not just building another app—we're developing solutions that will
fundamentally transform how products evolve.
The Role & Impact
As our Full Stack Engineer, you'll have outsized influence on our core product during this critical growth
phase. You'll collaborate directly with our leadership team to architect and implement solutions that
millions will eventually use. Your code will define the foundation of what we're building.
What You'll Do
• Drive end-to-end development of breakthrough AI-powered features
• Design elegant, scalable solutions across our entire technology stack
• Shape our engineering culture and technical decision-making
• Work at the intersection of cutting-edge AI research and production systems
• Build systems that will scale to support millions of users
What You Bring
• 3+ years of exceptional full-stack engineering experience
• Mastery of modern web frameworks and development practices
• Track record of shipping high-quality, production-ready code
• Strong problem-solving abilities and attention to detail
• Self-direction and comfort with startup ambiguity
Why People Join Us
• Elite Backing: Funded by premier venture capital firms with track records of identifying category
defining companies
• Exponential Growth: Join at the perfect moment—established enough to be stable, early
enough for significant equity upside
• Technology Leadership: Work with futuristic AI technology years ahead of the market
• Exceptional Team: Collaborate with leaders from Silicon Valley's most innovative companies• Competitive Compensation: Top-of-market salary, generous equity, and comprehensive benefits
• Work That Matters: Build technology that meaningfully improve how products evolve and adapt.
We're selective about who joins our team, but we move quickly for exceptional talent. If you're ready to
be challenged and do the best work of your career, we should talk.
Key Responsibilities
- Backend & API Engineering (60% Focus)
- Design and implement REST APIs and microservices for high-performance AI systems.
- Apply enterprise object-oriented programming best practices for secure, scalable backend services.
- Integrate AI-powered features with cloud-native architectures.
- Generative AI & LLM Development (40% Focus)
- Build LLM-powered features with the OpenAI API or other LLM APIs (reasoning and non-reasoning models, temperature tuning, version control).
- Implement retrieval-augmented generation (RAG).
- Apply advanced prompt engineering and model tuning techniques for optimized results.
- Deploy and manage solutions using Docker and secure integrations (e.g., SSO, Google Drive).
What We’re Looking For
- 10+ years of backend engineering experience (REST APIs, microservices, OO enterprise architecture).
- 3+ years of experience building AI/ML solutions (LLMs, RAG, OpenAI API).
- Strong hands-on Python expertise and object-oriented design patterns.
- Hands-on experience with Langchain, Lambda, Docker, and secure system integrations.
- Proven track record delivering production-ready, scalable applications.
Role :- Team Lead - Copywriting
About our client -
Our Client is a next generation MarTech company, delivering end-to-end marketing and sales solutions to leading brands in India. The company's ethos is built upon the philosophy of 'Marketing Engineered', an approach that delivers marketing & sales solutions through innovative ideas in design, engineering and technology.
What you’ll be working on -
Ad copy for digital campaigns, video scripts, social media, blog posts and a certain amount of offline collateral. The role also involves ideation for advertising campaigns. The clients you’ll work on will span tech, F&B, pharma, retail, healthcare, real estate, automotive and other industries. You’ll be a part of the larger content marketing department in Pune, working closely with the client servicing team and design team to come up with ideas and creatives that make an impact!
Responsibilities -
● Interpreting client briefs and requirements
● Work closely with clients to create strong concepts from initial briefing through to execution
● Developing creative ideas and original, clear copy
● Collaborating with the design team on visual representation of the copy
● Working collaboratively with internal stakeholders to meet deadlines
● Maintain a high awareness of relevant trending topics and news to identify content opportunities
● Be responsible for working with internal teams to gather input and validate the content
● Ensure consistency and quality across all written content
● Present and articulate concepts to clients
Desired Skills and experience -
● 2+ years of experience interest in copywriting, business communication or technical writing
● BE Computer Engineering, B.Tech in Computer Science, Graduate in Marketing
● Proficiency in the English language and accuracy in grammar
● The knack of understanding technical products (SaaS, PaaS, SAP, etc.) and writing for them
● Highly creative and imaginative
● Keen attention to detail
● The ability to work in a collaborative environment under tight deadlines
● Self-motivated and eager to learn



Dori AI enables enterprises with AI-powered video analytics to significantly increase human productivity and improve process compliance. We leverage a proprietary full-stack end-to-end computer vision and deep learning platform to rapidly build and deploy AI solutions for enterprises. The platform was built with enterprise considerations including time-to-value, time-to-market, security, and scalability across a range of use cases. Capture visual data across multiple sites, leverage AI + Computer Vision to gather key insights, and make decisions with actionable visual insights. Launch CV applications in a matter of weeks that are optimized for both cloud and edge deployments.
Job brief: Sr. Software Engineer/Software Engineer
All of our team members are expected to learn, learn, and learn! We are working on cutting-edge technologies and areas of artificial intelligence that have never been explored before. We are looking for motivated software engineers with strong coding skills that want to work on problems and challenges they have never worked on before. All of our team members wear multiple hats so you will be expected to simultaneously work on multiple aspects of the products we ship.
Responsibilities
- Participate heavily in the brainstorming of system architecture and feature design
- Interface with external customers and key stakeholders to understand and document design requirements
- Work cross-functionally with Engineering, Data Science, Product, UX, and Infrastructure teams
- Drive best coding practices across the company (i.e. documentation, code reviews, coding standards, etc)
- Perform security, legal, and license reviews of committed code
- Complete projects with little or no supervision from senior leadership
Required Qualifications
- Built and deployed customer-facing services and products at scale
- Developed unit and integration tests
- Worked on products where experimentation and data science are core to the development
- Experience with large-scale distributed systems that have thousands of microservices and manages millions of transactions per day
- Solid instruction-level understanding of Object Oriented design, data structures, and software engineering principles
- Must have at least 4+ years of experience in back-end web development with the following tools: Python, Flask, FastAPI, AWS or Azure, GCP, Java or C/C++, ORM, Mongo, Postgres, TimescaleD, CI/CD
Desired Experience/Skills
- You have a strong background in software development
- Experience with the following tools: Google Cloud Platform, Objective C/Swift, Github, Docker
- Experience with open-source projects in a startup environment
- BS, MS, or Ph.D. in Computer Science, Software Engineering, Math, Electrical Engineering, or other STEM degree



Requirements:
· Build buttery smooth UIs across both mobile platforms.
· Migrate existing Android Native to React Native
· Leverage native APIs for deep integrations with both platforms.
· Maintain code and write automated tests to ensure the product is of the highest quality.
· Experience in Build systems and Deployment processes
· Excellent problem-solving, debugging, and troubleshooting skills.
· An avid follower of the best practices, optimization strategies, and design patterns
· Knowledge of RN available inbuilt UI components and the props those UI components accept.
· Good knowledge of monitoring and tracking down app crashes and bugs using advanced tools
· Experience in 3rd party services integration
· Knowledge of architectures, trends, and emerging technologies
Key Skills:
· Experience in at least one native language Android or IOS (Swift/Objective C)
· Have knowledge of TypeScript
· Building and releasing the app in Play Store and App Store
· Integrating several analysis tools on app-level
Benefits:
· We have a well-defined leave policy for our people to take care of their personal commitments and exigencies.
· We care for our people and take care of them and their families by offering them a Healthcare policy
· Your professional growth and company growth go hand-in-hand
· We provide you a platform to learn and polish your skills
Desired Candidate Profile
· BE/BTech/MCA with an experience of 4-7 yrs. in React Native Mobile App development. Who can work in collaboration with team members and build positive working relationships?
· High level of commitment to business satisfaction and agility.
· Possess a strong work ethic and is passionate about his/her role with the attitude to learn.
- Responsible for executing the company vision and accountable for company's over all functions.
- Responsible for day-to-day operations of the institutions and ensuring
procedures and policies are implemented effectively. - Responsible for Leadership & management of the entire institution's staff, ensuring
appropriate recruitment and selection procedures. - Responsible for performance management and learning and development for all the employees.
- Responsible for monitoring faculty performance and using evaluative data
to drive improvement and results relating to faculty engagement, - Presenting periodical reports about the state of affairs of the institutes to
the CEO and highlighting the areas of priority. - Working for International / National Collaborations in the field of academics.
- Responsible for Fundraising from Corporates, alumni, foundations and individuals.
- Responsible for developing an appropriate team - high on delivery and ensuring the quality and efficient delivery of academic Programs
- Advising & supervising in institution's finance, accounting and legal affairs.
- Providing guidance to administrative and management staff in budget
development, preparation, monitoring and management. - Developing Strategic plans along with the Management for the institutions.
- Developing, implementing and overseeing procedures within the institutes that
support internal control regarding fiscal management including, but not
limited to budget preparation, expense authorization, and reconciliation of
institute accounts, internal and statutory audit processes. - Ensuring effective control and use of resources at all levels
- Responsible for installing a culture of continuous improvement and promote high standards of excellence across all areas.
- Responsible for developing and implementing a long term strategic plan in association with the management that will set the direction of the institution.
What you need to have:
- Proven track record of Handling operations of Reputed Educational institutions
- Understanding of legal matters in Charitable / Educational institutions
- Experience of dealing with different stakeholders in Government
- Strong relationship-building skills, ability to influence and effectively manage and lead a Team of People
- Strategic thinker with Strong interpersonal skills
- Ability to adapt to and embrace continuous change


- Working with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.
- Being able to develop new user facing features.
- Ensuring the technical feasibility of UI/UX designs.
- Optimizing application for maximum speed and scalability.
- Assuring that all user input is validated before submitting to the back end.
- Collaborating with other team members and stakeholders.
What you need to have:
- Proficient understanding of web mark-up, including HTML5, CSS3
- Basic understanding of CSS pre-processing platforms, such as LESS and SASS
- Rock-solid understanding of JavaScript. Should have experience in React, Redux, or any other state management library.
- Huge plus if you are worked on complex UIs which involved drag & drop interactions.
- Good understanding of asynchronous request handling, partial page updates and AJAX.
- Hands-on experience in optimizing the UI of an application.
- Proficient understanding of cross-browser compatibility issues and ways to work around them.
- Proficient understanding of code versioning tools, such as Git.
- Knowledge about Docker, Nginx, Angular and RxJs are nice to have and adds as a bonus.
- Expertise in software design and development.
- Proficiency with at least one Object Oriented language(e. g. Java)
- Experience with building high-performance, highly available and scalable distributed systems
- Experience with API Design, ability to architect and implement an intuitive customer and third-party integration story.

