
- Driving and overseeing a team of Customer Service Associate's via outsourced partners to ensure they are providing an exceptional customer experience
- Mastermind creative ways to deliver an exceptional customer experience
- Developing and overseeing the implementation of customer service protocols
- Resolving complex customer problems or disputes in a professional manner
- Coaching and supporting team members to help them meet departmental goals
- Maintaining and documenting records of customer interactions for training purposes
- Preparing monthly and quarterly departmental reports to determine whether KPIs are being met and adopting methods for improvement wherever necessary
What you need to have:
- Graduation degree or equivalent would be mandatory, BE/BTech/Post Graduation degree would be desirable.
- 5+ years prior experience in customer-facing roles
- Proven experience in a leadership role is required
- Excellent communication skills and the ability to anticipate the needs of customers
- Must demonstrate strong analytical thinking skills
- Should possess strong problem-solving skills and the ability to make sound judgement calls
- Superior organizational and time management skills
- Innovative, creative thinking skills to ensure the organization is providing a cutting-edge customer experience
- Expertise in MS Excel, Word and PowerPoint
- Customer Handling Experience in Fintech Setup Mandatory
- Bias for action: Run pilots and then evaluate/course-correct to scale or reject.
- Highly analytical: Trust data to take decisions; have the ability to slice and dice data
- Extreme ownership: Take responsibility for all the good and bad campaigns with a focus on improvement
- Radical candor: Ability to speak your mind respectfully with fearless conviction
- Self-driven: Demonstrate a positive, can-do attitude.
- Excellent problem-solving skills with deep attention to detail.

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Position: Regional Sales Manager
Location: Ahmedabad
Experience required: 3+ years (B2B Sales)
Working Days: 5.5 days working (First 2 Saturdays and all Sundays are off)
We are seeking a Sales Manager with team management experience to join our team . This is a full-time sales role based in Ahmedabad. The ideal candidate will be responsible for managing and nurturing B2B leads, as well as acquiring new clients to drive business growth.
Key Responsibilities:
Identify, generate, and manage new B2B leads
Build and maintain strong client relationships
Conduct meetings and presentations with prospective clients
Collaborate with internal teams to ensure client satisfaction and account growth
Able to hire, train & develop his own team
Meet and exceed sales targets and lead the team.
Working efficiently on CRM and know strategic planning.
Eligibility Criteria:
Prior experience in the sales process (B2B Sales compulsory)
Resides within 8-10 km. From the office location.
Excellent lead generation, communication, and negotiation skills
Strong interpersonal and relationship-building abilities
Smart worker who can figure out the challenges to convert leads.
Self-motivated person who can lead and motivate the team.
JOB DETAILS:
Job Role: Investment Manager
Industry: Banking and Finance
Working Day: 6
Work Mode: ONSITE
Salary: Best in Industry
Experience: 4-7 years
Location: Mumbai
Review Criteria:
- Strong investor management profile
- Must have 4+ years of fundraising experience startups, AIFs, or investment products), investor management and network building
- Must be proficient in pitching investment opportunities and onboarding investors
- Must have experience conducting investor meetings & presentations
- Must have experience achieving revenue targets
- Must have experience representing the company at networking events
- Must understand startup valuation basics, portfolio reporting, investment products.
- Must prepare investment proposals, performance reports, and KPIs.
- No strict requirement, but finance background preferred.
- Must have high ownership and target-driven mindset.
Preferred:
- Preferably from VC firms, AIFs, Wealth Management, Investment Banking, or startup fundraising roles.
- Preferred (Industry): Events industry
- Preferred (Work background): Experience in start-up funding events & roadshows
Job Specific Criteria:
- CV Attachment is mandatory
- How many years of experience do you have in investor management?
- Are you comfortable working 6 days from Mumbai office?
- Current company?
- Current Location?
Role & Responsibilities:
About the Role:
We are seeking a highly driven and strategic Manager - Investment (Start-up Fundraising) to lead fundraising, manage investor relationships, and drive portfolio growth. The role requires a mix of financial expertise, investor engagement, and strong networking ability to achieve AUM growth and revenue targets. The ideal candidate will have proven experience in capital raising, managing HNIs/Family Offices/Venture Partners, and expanding investor networks.
Key Responsibilities:
Fundraising & AUM Growth-
- Drive growth in Assets Under Management (AUM) by meeting set targets.
- Achieve quarterly and annual revenue targets through investor onboarding and capital deployment.
Investor Relationship Management-
- Research, identify, and connect with high-potential investors (HNIs, Family Offices, Institutions).
- Nurture relationships with inactive investors and convert them into active contributors.
- Build long-term trust by ensuring transparency, timely updates, and strong portfolio communication.
- Proactively outreach and pitch company’s value proposition and curated start-up campaigns.
- Seamlessly onboard new investors, ensuring smooth KYC, onboarding, and activation.
Business Development & Conversion-
- Source, qualify, and onboard new investors through referrals, networking, and events.
- Leverage existing investor networks for introductions and referrals.
- Manage pipeline of new investor conversions and ensure smooth onboarding process.
Networking & Outreach-
- Represent the firm in industry events, conferences, and investor summits to expand reach.
- Stay updated on funding trends, investor behavior, and competitive landscape.
- Conduct one-on-one investor meetings to present opportunities and investment strategies.
- Establish strong connections with Venture Partners, Family Offices, and Institutional Investors for strategic collaborations.
Strategic Input & Reporting-
- Prepare and present investment proposals and performance reports.
- Work closely with the investment team to align fundraising strategy with portfolio needs.
- Track KPIs (AUM growth, investor reach-outs, referrals, event participation, conversions, revenue).
Ideal Candidate:
- 4+ years of proven experience in fundraising for start-up.
- Strong investor network with HNIs, Family Offices, and Institutions.
- Track record of achieving AUM/revenue targets and closing investor commitments.
- Exceptional communication, presentation, and relationship-building skills.
- Entrepreneurial mindset, high ownership, and target-driven approach.
SENIOR INFORMATION SECURITY ENGINEER (DEVSECOPS)
Key Skills: Software Development Life Cycle (SDLC), CI/CD
About Company: Consumer Internet / E-Commerce
Company Size: Mid-Sized
Experience Required: 6 - 10 years
Working Days: 5 days/week
Office Location: Bengaluru [Karnataka]
Review Criteria:
Mandatory:
- Strong DevSecOps profile
- Must have 5+ years of hands-on experience in Information Security, with a primary focus on cloud security across AWS, Azure, and GCP environments.
- Must have strong practical experience working with Cloud Security Posture Management (CSPM) tools such as Prisma Cloud, Wiz, or Orca along with SIEM / IDS / IPS platforms
- Must have proven experience in securing Kubernetes and containerized environments including image security,runtime protection, RBAC, and network policies.
- Must have hands-on experience integrating security within CI/CD pipelines using tools such as Snyk, GitHub Advanced Security,or equivalent security scanning solutions.
- Must have solid understanding of core security domains including network security, encryption, identity and access management key management, and security governance including cloud-native security services like GuardDuty, Azure Security Center etc
- Must have practical experience with Application Security Testing tools including SAST, DAST, and SCA in real production environments
- Must have hands-on experience with security monitoring, incident response, alert investigation, root-cause analysis (RCA), and managing VAPT / penetration testing activities
- Must have experience securing infrastructure-as-code and cloud deployments using Terraform, CloudFormation, ARM, Docker, and Kubernetes
- B2B SaaS Product companies
- Must have working knowledge of globally recognized security frameworks and standards such as ISO 27001, NIST, and CIS with exposure to SOC2, GDPR, or HIPAA compliance environments
Preferred:
- Experience with DevSecOps automation, security-as-code, and policy-as-code implementations
- Exposure to threat intelligence platforms, cloud security monitoring, and proactive threat detection methodologies, including EDR / DLP or vulnerability management tools
- Must demonstrate strong ownership mindset, proactive security-first thinking, and ability to communicate risks in clear business language
Roles & Responsibilities:
We are looking for a Senior Information Security Engineer who can help protect our cloud infrastructure, applications, and data while enabling teams to move fast and build securely.
This role sits deep within our engineering ecosystem. You’ll embed security into how we design, build, deploy, and operate systems—working closely with Cloud, Platform, and Application Engineering teams. You’ll balance proactive security design with hands-on incident response, and help shape a strong, security-first culture across the organization.
If you enjoy solving real-world security problems, working close to systems and code, and influencing how teams build securely at scale, this role is for you.
What You’ll Do-
Cloud & Infrastructure Security:
- Design, implement, and operate cloud-native security controls across AWS, Azure, GCP, and Oracle.
- Strengthen IAM, network security, and cloud posture using services like GuardDuty, Azure Security Center and others.
- Partner with platform teams to secure VPCs, security groups, and cloud access patterns.
Application & DevSecOps Security:
- Embed security into the SDLC through threat modeling, secure code reviews, and security-by-design practices.
- Integrate SAST, DAST, and SCA tools into CI/CD pipelines.
- Secure infrastructure-as-code and containerized workloads using Terraform, CloudFormation, ARM, Docker, and Kubernetes.
Security Monitoring & Incident Response:
- Monitor security alerts and investigate potential threats across cloud and application layers.
- Lead or support incident response efforts, root-cause analysis, and corrective actions.
- Plan and execute VAPT and penetration testing engagements (internal and external), track remediation, and validate fixes.
- Conduct red teaming activities and tabletop exercises to test detection, response readiness, and cross-team coordination.
- Continuously improve detection, response, and testing maturity.
Security Tools & Platforms:
- Manage and optimize security tooling including firewalls, SIEM, EDR, DLP, IDS/IPS, CSPM, and vulnerability management platforms.
- Ensure tools are well-integrated, actionable, and aligned with operational needs.
Compliance, Governance & Awareness:
- Support compliance with industry standards and frameworks such as SOC2, HIPAA, ISO 27001, NIST, CIS, and GDPR.
- Promote secure engineering practices through training, documentation, and ongoing awareness programs.
- Act as a trusted security advisor to engineering and product teams.
Continuous Improvement:
- Stay ahead of emerging threats, cloud vulnerabilities, and evolving security best practices.
- Continuously raise the bar on a company's security posture through automation and process improvement.
Endpoint Security (Secondary Scope):
- Provide guidance on endpoint security tooling such as SentinelOne and Microsoft Defender when required.
Ideal Candidate:
- Strong hands-on experience in cloud security across AWS and Azure.
- Practical exposure to CSPM tools (e.g., Prisma Cloud, Wiz, Orca) and SIEM / IDS / IPS platforms.
- Experience securing containerized and Kubernetes-based environments.
- Familiarity with CI/CD security integrations (e.g., Snyk, GitHub Advanced Security, or similar).
- Solid understanding of network security, encryption, identity, and access management.
- Experience with application security testing tools (SAST, DAST, SCA).
- Working knowledge of security frameworks and standards such as ISO 27001, NIST, and CIS.
- Strong analytical, troubleshooting, and problem-solving skills.
Nice to Have:
- Experience with DevSecOps automation and security-as-code practices.
- Exposure to threat intelligence and cloud security monitoring solutions.
- Familiarity with incident response frameworks and forensic analysis.
- Security certifications such as CISSP, CISM, CCSP, or CompTIA Security+.
Perks, Benefits and Work Culture:
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that company offers.
Job description:
Job Description: UK Payroll Executive
Overview
We are looking for a skilled UK Payroll Executive to manage payroll operations for our international clients.
This is a work-from-home (WFH) opportunity with a competitive salary and fixed shift timings. The ideal candidate will have prior experience in UK payroll processing and a strong understanding of compliance requirements.
Job Details
- Position: UK Payroll Executive
- Experience Required: 3-5+ years in UK payroll
- Work Mode: Work from Home (WFH)
- Shift Timings: 1:00 PM – 10:00 PM
Key Responsibilities
- End-to-end processing of UK payroll
- Ensuring compliance with HMRC and other statutory bodies
- Managing payroll queries and generating reports
- Coordinating with clients and internal teams for smooth payroll operations
Requirements
- 3-5 years of experience in UK payroll
- Knowledge of UK tax laws, NI, P45/P60, etc.
- Strong attention to detail
- Excellent communication skills
Job Types: Full-time, Permanent
Benefits:
- Commuter assistance
- Flexible schedule
- Paid sick time
- Provident Fund
- Work from home
Work Location: Remote
Dear Candidate,
We have an urgent requirement for Technical Support Engineer at Bhopal Location.
Experience: 2-4 yrs
Location: Bhopal, MP
Work Mode : WFO only
CTC: Best in Industry (25% Hike on Current ctc not the offered one)
Education: UG: Any Graduate PG: Any Postgraduate
Department : Product Support
Designation: Technical Support Engineer
Notice Periods: Immediate to 15 days Joiner
Priority: Only Males (1 Sr and 2 Jr)
Job Description: CPaas - Product operations(1 Technical Project Manager + 2 CPaaS).
Best Regards,
Minakshi Soni
Executive - Talent Acquisition (L2)
Worldwide Locations: USA | HK | IN
We are looking for a Senior Oracle EBS Technical Consultant to join our team. In this role, you will be responsible for providing technical expertise in Oracle E-Business Suite (EBS) and related technologies. You will work closely with clients to understand their business requirements and provide solutions to meet their needs.
Responsibilities:
1. Collaborating with clients to gather and document technical requirements.
2. Designing, developing, and implementing customizations and extensions to Oracle EBS.
3. Providing technical support and troubleshooting for Oracle EBS.
4. Conducting code reviews and ensuring best practices are followed.
5. Leading technical workshops and training sessions for clients and internal team members.
6. Keeping up to date with the latest technologies and industry trends in Oracle EBS.
7. Experience in the preparation of Technical Design documents
8. Can work independently and progress the build of a CEMLI/RICE object from a technical design document
Technical Skills
1. Hands on experience on Data Conversion/Migrations, Inbound / Outbound interfaces, Reports, Forms and Customizations.
2. Experience in Implementation and RICE Customizations of Oracle Applications 11i/R12
3. Expertise in SQL, PL/SQL and Performance tuning.
4. Expertise in Oracle Forms (Development and Personalization), BI Publisher Reports, Oracle Workflows.
5. OAF experience will be preferable
6. Sound knowledge in using Oracle APIs for interfaces to Oracle Financials and AOL/Sys-Admin components.
7. Good knowledge on functional flows FIN (GL, Fixed Assets, Cash management, AP/AR) and SCM (procurement, Inventory, Order Management).
8. Solid understanding of Oracle EBS database/table structures and the integration and impacts between modules
9. Ability to design and document solutions for complex problem
Qualifications:
1. Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
2. Minimum of 8-10 years of experience in Oracle EBS technical development.
3. Strong technical skills in Oracle EBS R12 and related technologies such as Oracle Forms, Oracle Reports, PL/SQL, Oracle Workflow, OAF, ADF, and XML Publisher.
4. Strong analytical and problem-solving skills.
5. Excellent communication and interpersonal skills.
6. Ability to work independently and in a team environment.
7. Capable of working in a fast paced, dynamic, team-oriented environment.
If you are a motivated individual with a passion for Oracle EBS technology and a desire to work in a dynamic, fast-paced environment, we encourage you to apply for this position. We offer competitive salary, comprehensive benefits, and opportunities for career growth and advancement.
- Location - Andheri, Mumbai
- Bachelor’s degree in human resources.
- Minimum 3- 5 years of relevant experience in human resources.
- Additional training/certification in Payroll Management – may be advantageous.
- Full understanding of HR functions and best practices.
- Well-versed with HRMS
- Onboarding and Exit formalities
- Well-versed with entire Payroll Cycle
- HR documentation
- Employee grievances
- Prepare and maintain employee master (MIS) (Good with excel)
- Good with drafting letters and policies
- Work from office
- 10 am to 7 pm (Mon to Sat)
Hrim is an innovation company with a vision to create and power meaningful action across the globe. The organisation delivers its innovation through its Ideation, Design & Build Services. Hrim’s ideation service materialises visions of leaders and companies into standout concepts. The design and build service propels concepts into tangible reality in the form of ventures, initiatives, services etc.
Job Description:
As the Build Lead specialising in Technology at Hrim, paralleling the role of a Head of Technology in a technology startup, your role is critical in translating innovative concepts into real-world technological solutions. This position requires a unique combination of technical mastery, strategic foresight, and leadership skills to take 0-1 build to success. You will be at the helm of developing and executing technology projects from their nascent stages to full-fledged operational status.
In this key role, you will oversee the entire lifecycle of our technology initiatives, spearheading it from concept asset development to market launch. Your responsibilities will be multifaceted, encompassing strategic planning and hands-on management of the technology ventures. Your leadership will be instrumental in evolving the concepts into fully operational, market-ready technologies.
Key Responsibilities
Project Development from 0 to 1:
- Lead the development of new technology projects at Hrim from conception (0) to launch (1).
- Utilize coding and technical expertise to create robust, scalable assets for the projects
- Oversee the entire project lifecycle, ensuring that technical objectives and timelines are met.
Technical Leadership and Team Management:
- Spearhead technical build of the concepts and lead the associated team on the project
- Manage resource allocation, project scheduling, and workflow to optimize team performance.
Technology Strategy and Innovation:
- Stay abreast of emerging technologies and industry trends to inform innovation at Hrim
- Collaborate with cross-functional team members to ensure technology alignment with business goals.
Quality Assurance and Best Practices:
- Ensure the highest quality of code and implementation of best practices in software development.
- Conduct code reviews and oversee testing procedures to ensure reliability and efficiency of applications.
- Address technical issues and challenges promptly, ensuring minimal impact on project timelines.
Requirements & Qualifications
Educational Background:
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field. Advanced degrees or certifications in technology-related disciplines are a plus.
Technical Expertise:
- Proficiency in one or more programming languages such as Python, Java, C++, JavaScript, or similar, with a strong understanding of software development principles.
- Demonstrated experience with full-stack development, including both front-end and back-end technologies.
- Knowledge of database management and experience with SQL or NoSQL databases.
- Familiarity with cloud computing platforms (e.g., AWS, Azure, Google Cloud) and understanding of scalable architecture design.
Experience in Project Development:
- 5 years of experience in technology development, with a significant portion dedicated to building projects from concept (0) to launch (1).
- Demonstrated ability to lead technology projects and oversee all stages of development, from ideation to deployment.
- Proven track record in delivering complex software projects on time and within budget.
Leadership and Team Management:
- Strong leadership skills with experience managing and mentoring a team of software developers and engineers.
- Ability to foster a collaborative environment and demonstrate innovation and creativity.
- Experience in resource planning, project scheduling, and agile methodologies.
Problem-Solving and Innovation:
- Excellent problem-solving skills with a focus on innovative solutions and continuous improvement.
- Ability to anticipate challenges and proactively address potential issues in the development process.
- A knack for translating complex technical concepts into practical, real-world applications.
Communication and Collaboration:
- Strong communication skills, capable of effectively articulating technical concepts to both technical and non-technical stakeholders.
- Experience collaborating with cross-functional teams, including product managers, designers, and business analysts.
- Ability to clearly document and present project progress and outcomes.
Adaptability and Continuous Learning:
- Commitment to staying up-to-date with emerging technologies and industry trends.
- Willingness to adapt and learn new programming languages or technologies as required by project needs.
- Enthusiasm for tackling new challenges and the ability to learn quickly in a fast-paced environment.
Job Description:
- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
- Knowledge of back-end languages (e.g. C#, Java, PHP, Python)
- JavaScript frameworks (e.g. Angular, React, Node.js)
- Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
- Excellent communication and teamwork skills
- Great attention to detail.
About the compnay:
Our Client is a B2B2C tech Web3 startup founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech.
Vision: Our Client aims to change the way that customers, creators, and retail investors interact and transact at brands of all shapes and sizes. Essentially, becoming the Web3 version of brands driven social ecommerce & investment platform.
Role Description
We are looking for a DevOps Engineer responsible for managing cloud technologies, deployment
automation and CI /CD
Key Responsibilities
Building and setting up new development tools and infrastructure
Understanding the needs of stakeholders and conveying this to developers
Working on ways to automate and improve development and release processes
Testing and examining code written by others and analyzing results
Ensuring that systems are safe and secure against cybersecurity threats
Identifying technical problems and developing software updates and ‘fixes’
Working with software developers and software engineers to ensure that development
follows established processes and works as intended
Planning out projects and being involved in project management decisions
Required Skills and Qualifications
BE / MCA / B.Sc-IT / B.Tech in Computer Science or a related field.
4+ years of overall development experience.
Strong understanding of cloud deployment and setup.
Hands-on experience with tools like Jenkins, Gradle etc.
Deploy updates and fixes.
Provide Level 2 technical support.
Build tools to reduce occurrences of errors and improve customer experience.
Perform root cause analysis for production errors.
Investigate and resolve technical issues.
Develop scripts to automate deployment.
Design procedures for system troubleshooting and maintenance.
Proficient with git and git workflows.
Working knowledge of databases and SQL.
Problem-solving attitude.
Collaborative team spirit
Regards
Team Merito









