- Driving and overseeing a team of Customer Service Associate's via outsourced partners to ensure they are providing an exceptional customer experience
- Mastermind creative ways to deliver an exceptional customer experience
- Developing and overseeing the implementation of customer service protocols
- Resolving complex customer problems or disputes in a professional manner
- Coaching and supporting team members to help them meet departmental goals
- Maintaining and documenting records of customer interactions for training purposes
- Preparing monthly and quarterly departmental reports to determine whether KPIs are being met and adopting methods for improvement wherever necessary
What you need to have:
- Graduation degree or equivalent would be mandatory, BE/BTech/Post Graduation degree would be desirable.
- 5+ years prior experience in customer-facing roles
- Proven experience in a leadership role is required
- Excellent communication skills and the ability to anticipate the needs of customers
- Must demonstrate strong analytical thinking skills
- Should possess strong problem-solving skills and the ability to make sound judgement calls
- Superior organizational and time management skills
- Innovative, creative thinking skills to ensure the organization is providing a cutting-edge customer experience
- Expertise in MS Excel, Word and PowerPoint
- Customer Handling Experience in Fintech Setup Mandatory
- Bias for action: Run pilots and then evaluate/course-correct to scale or reject.
- Highly analytical: Trust data to take decisions; have the ability to slice and dice data
- Extreme ownership: Take responsibility for all the good and bad campaigns with a focus on improvement
- Radical candor: Ability to speak your mind respectfully with fearless conviction
- Self-driven: Demonstrate a positive, can-do attitude.
- Excellent problem-solving skills with deep attention to detail.
Shubham Vishwakarma
Full Stack Developer - Averlon
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About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.
Job Role: Sales Manager
Experience Level: 3 years
Location: Bangalore
Job Description: As a Sales Manager in our Real Estate Division, you will be responsible for driving sales by following up on leads generated through our online campaigns, nurturing prospective clients, and guiding them through the property purchase process. Your primary goal will be to convert prospective leads into buyers by providing expert guidance, arranging site visits, showcasing properties of our clients, and closing sales, all while maintaining the unified communication which reflects the brands value and positioning.
Responsibilities:
Lead Follow-up &. Nurturing:
Timely reach out to leads generated through online campaigns via calls, emails, or messages. Maintain regular contact to build relationships and trust.
Client Engagement:
Understand client requirements, preferences, and budgets to engage rightly.
Property Site Visits:
Schedule and conduct property visits, showcase features and benefits of property to prospective buyers promptly.
Sales Conversion:
Help clients through the sales process, negotiate terms, and close deals effectively.
Documentation & Coordination:
Assist clients with documentation, paperwork, and coordinate with internal teams and clients to ensure a smooth transaction.
Market & Product Knowledge:
Stay updated on different property listings, market trends, and competitors to provide accurate information and advice to customers.
Reporting:
Maintain detailed records of client interactions, follow-ups, and sales pipeline. Provide feedback to the management for overall strategy improvements on regular basis.
Requirements & Qualifications
Educational Qualification:
Bachelor's degree in Business / Marketing.
Experience:
3-4 years of proven sales experience, preferably in real estate.
Key Skills:
o Excellent communication and interpersonal skills
o Strong negotiation and convincing abilities
o Self-motivated and target-driven mindset
o Ability to work independently and as part of a team
Additional Requirements:
o Valid driving license and willingness to travel for site visits
o Willingness to work on weekends
o Ability to handle multiple leads and prioritize effectively
Compensation & Benefits
Competitive salary as per industry standards
Attractive commission structure based on sales performance
Opportunities for career growth and professional development
Be part of dynamic and fast paced team
Pega Certified Lead with hands-on understanding of Pega Build, Design, Architecture
• Innovative zest for creating Intellectual Properties, Accelerators and solutions which can impact business value on Applications.
• Thorough understanding of current and future technology trends and ability to leverage them with minimum interventions and creating cost-effective value propositions with winning themes to make definite GTM impact.
• Participate in short-term consulting engagements and pre-sales assessments/workshops
• Collaborates with sales, delivery, technical and vertical teams to ensure proposed deals include technical solutions, winning themes that accurately address customer needs
• Assist overlay sales in supporting the named logo list of must-win prospects
• Assist marketing team in driving practice specific campaigns – develop key messages, design relevant content
• Drive customer visits, pre-sales workshops and expertise presentations
• Secures input from all necessary solution stakeholders and adapts solutions, as necessary.
- Proficient in Solidity programming language
- Experience with wallet integrations
- Experience with ethers.js/web3.js
- Experience with Nodejs
- Experience with upgradable contracts, dynamic contracts, and factory contracts
- Design and develop smart contracts and decentralized applications on Ethereum, Polygon and Tron
- Excellent knowledge of various token standards like ERC20, ERC721 and ERC1155
- Write end-to-end unit tests for all smart contracts
HTML/CSSUX Designer (TPC)
What We Look for
The ideal candidate should demonstrate the ability to work with stakeholders to discover effective workflows, generate clean and artful design elements, and transform them into intuitive and functional interfaces with focus on accessibility and user centered design while bringing passion, empathy and expertise to every engagement.
Responsibilities
● Collaborate - Upholding CXD process, collaborating with product management and engineering to define and implement innovative solutions.
● Craft - Creating wireframes, storyboards, user flows, and process flows to effectively communicate interaction, design ideas and building application UI toolkits.
● Construct - Conceptualizing original ideas that bring simplicity and user friendliness to complex design roadblocks.
● Concentrate - Demonstrating attention to detail and problem-solving skills along with paying careful attention to staying on-brand.
● Convince - Presenting and articulating designs and key milestone deliverables to peers and executive level stakeholders.
Minimum Qualifications
● A well-curated online and/or print portfolio/case study demonstrating UX/UI design skills, curiosity, positive attitude and strong drive to learn from a fast paced environment.
● Proven UX/UI design experience for multiple platforms including desktop, mobile, tablet.
● Excellent visual design skills with sensitivity to user-system interaction. Additionally experience in data informed and customer centric approach to design is key.
● Solid experience in creating wireframes, prototype, storyboards, user flows, and process flows.
● Proficiency in simplifying complex information through end-to-end experiences designs while co-creating with all the senior designers for smooth implementation.
● Up-to-date with the latest UI trends, tools, techniques, and technologies and their role in a commercial environment
● 4-7 years of relevant experience with a B. DeS/M. DeS in Visual Design, Human-Computer Interaction, Interaction Design, or related is an advantage.
● General understanding of the front-end development process, including HTML and CSS.
● Ability to speak fluent English is a must. Demonstrable proficiency in presenting your designs and selling your solutions to various stakeholders through clear communication is key.
ABOUT US:
GUVI (Grab Your Vernacular Imprint) Geek Network Private Limited is an Online Learning Platform incubated by IITM and IIM-A, and supported by Google Launchpad & Jio Gennext .
What sets us apart is the fact that we offer online learning in a plethora of different vernacular languages along with English. With more than 1.8 lakh users currently learning from our platform, GUVI continues to grow at a tremendous rate.
Task description:
As we are looking to expand our courses all over the country, we need a freelancer who can translate and do voiceovers for our courses. These are technical courses, and people with prior experience in translating technical content are preferred.
Languages we are actively looking for:
- Hindi
Eligibility Criteria:
- Should have technical knowledge
- Should have a studio setup where you can record audio and edit videos
- Must have at least 1 year of experience in translating technical content
Applicants failing to meet these criteria will not be considered for the role.
Remuneration:
Subjective to the duration of the courses.
PythonResponsibilities
- Define DFT strategy and methodologies
- Design the DFT features
- Define test structures, debug structures, and test plans
- Create test vectors or oversee their creation
- Collaborate with physical design team to close requirements
- Validate DFT requirements are being met
- Work with designers to increase test coverage, debug observability and flexibility
- Verify post-PD designs meet DFT requirements
- Work with verification engineers, stepping in to do run tests when needed
Requirements
- Good knowledge of digital logic design, microprocessor, debug feature, DFT architecture, CPU architecture, and microarchitecture
- Knowledge of DFT and structural debug concepts and methodologies: JTAG, IEEE1500, MBIST, scan dump, memory dump
- Knowledge of Verilog and experience with simulators and waveform debugging tools
- Knowledge of Verilog / SystemVerilog
- Knowledge of Python, , Shell scripting, Makefiles, TCL a plus
- Excellent skills in problem solving, written and verbal communication, excellent organization skills, and highly self-motivated.
- Ability to work well in a team and be productive under aggressive schedules.
Note:
Annual job salary: The annual job salary mentioned in this posting is a default number taken by cutshort and is inaccurate. <Not mentioned/ disclosed by Rivos>
Resumes:
Interested folks with 3+ years of experience to 20 years of experience into Silicon DFT, Please reach out to the Recruiter Deepa Savant to learn more about the job and discuss details.
What you need to do:
- Preparing and maintaining financial records and financial statements of the company including, but not limited to, book-keeping and general entries
- Preparing reports for planning and to facilitate decision-making
- Preparing and involving in budget forecasts
- Being a part of handling monthly, quarterly and annual closings
- Reconciling accounts receivable and accounts payable
- Ensuring timely bank-related payments
- Calculating taxes and preparing tax returns
Desired Candidate Profile
What you need to have:- CA inter or CA final is preferred
- Work experience as an Accountant
- Must have strong knowledge and experience in Tally
- Must be willing to work from office and for 6-days a week
- Must have advanced MS Excel skills including Vlookups and pivot tables
- Strong attention to detail and good analytical skills
- Responding to internal and external inquiries on-time as communicated by the management
- Assisting in financial Audit and auditing vendors
- Identifying and communicating opportunities for improvement in-terms of methods and practices followed
- Communicating any technical issues related to accounting
DjangoPython
Amazon Web Services (AWS)Day to Day Responsibilities:
1. Develop Django based RESTful APIs and WebSockets
2. Manage and mentor the junior and intern developers to deliver the project requirements in the given timeline
3. Carry out Database Modelling and Designing
4. Make DFDs, ER diagrams, etc.
5. Integrate Python APIs/endpoints to other Python outputs (JSON, etc.)
6. Work with clean code writing practices and structure the code for collaborated development
7. Analyze different use-cases and coming up with creative solutions
8. Build reusable components and back-end libraries for future use
9. Participate in daily scrums
10. Work on responsive web development
11. Work with the team to manage, optimize, and customize multiple web applications
12. Learn and work using new technologies
13. Work on being involved and participate in the overall application lifecycle
14. Work with a focus on coding and debugging
15. Collaborate with front-end developers
● Inbound calling for customer service.
● Identify and assess customers’ needs to achieve satisfaction.
● Build sustainable relationships and trust with customer accounts through open and interactive
communication.
● Provide accurate, valid and complete information by using the right methods/tools.
● Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
follow up to ensure resolution.
● Keep records of customer interactions, process customer accounts.
● Follow communication procedures, guidelines and policies.
● Take the extra mile to engage customers.
Java
NodeJS (Node.js)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon