
- Driving and overseeing a team of Customer Service Associate's via outsourced partners to ensure they are providing an exceptional customer experience
- Mastermind creative ways to deliver an exceptional customer experience
- Developing and overseeing the implementation of customer service protocols
- Resolving complex customer problems or disputes in a professional manner
- Coaching and supporting team members to help them meet departmental goals
- Maintaining and documenting records of customer interactions for training purposes
- Preparing monthly and quarterly departmental reports to determine whether KPIs are being met and adopting methods for improvement wherever necessary
What you need to have:
- Graduation degree or equivalent would be mandatory, BE/BTech/Post Graduation degree would be desirable.
- 5+ years prior experience in customer-facing roles
- Proven experience in a leadership role is required
- Excellent communication skills and the ability to anticipate the needs of customers
- Must demonstrate strong analytical thinking skills
- Should possess strong problem-solving skills and the ability to make sound judgement calls
- Superior organizational and time management skills
- Innovative, creative thinking skills to ensure the organization is providing a cutting-edge customer experience
- Expertise in MS Excel, Word and PowerPoint
- Customer Handling Experience in Fintech Setup Mandatory
- Bias for action: Run pilots and then evaluate/course-correct to scale or reject.
- Highly analytical: Trust data to take decisions; have the ability to slice and dice data
- Extreme ownership: Take responsibility for all the good and bad campaigns with a focus on improvement
- Radical candor: Ability to speak your mind respectfully with fearless conviction
- Self-driven: Demonstrate a positive, can-do attitude.
- Excellent problem-solving skills with deep attention to detail.

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Roles and responsibilities
- Work with founders, to understand business objectives and customer insights
- Work with product, engineering and customers to co-create the product with early customers
- Prepare wireframes, mockups, and prototypes to take ideas from inception to execution
- Build a design strategy, establish high-quality design processes, and create a culture of design within.
- Drive user research to identify problems and experiment with solutions; inform the product roadmap by advocating for user needs
- Strategize, develop, and extend the visual design systems and pattern libraries
Qualifications
- 4+ years of relevant experience
- Self-driven individual with high ownership and a strong work ethic
- Ability to turn complex design problems into beautiful, intuitive solutions
- Ability to collaborate with cross-functional teams to define, design and ship new features
- Aesthetic appeal - you have an eye for beautiful designs/visuals
- Expertise in product thinking & user empathy; being able to identify the key user needs and connect them with effective solutions
- Excellent craft skills, such as visual storytelling, pixel-perfect UI design, and prototyping
- Excellent communication skills, both verbal and written
- Comfortable running a full design process from beginning to end
- Ability to conduct user research studies
We are seeking a talented and creative UI/UX Designer with strong graphic design skills to join our team.
As a UI/UX Designer, you will play a crucial role in creating intuitive and visually appealing user interfaces for our digital products.
Additionally, you will be responsible for creating eye-catching social media posters and other graphic designs to enhance our brand presence.
Required Skills
- Experience in developing business solutions using Salesforce Commerce Cloud (Demandware).
- Good knowledge of SFCC / Demandware Script, Java OOP/Node.js.
- Expertise in RESTful web services, Ajax-driven client applications, and includes Advanced JavaScript architectures.
- Good experience in SFRA
- Strong background of World Wide Web Consortium (W3C), accessibility guidelines, model view controller (MVC), agile development, and tools.
- Experience in using Pipelines, JS controllers, ISML templates and real-time data exchange using web services.
- Hands-on experience of integrating custom services into SFCC. Good exposure of payment, tax, and operation management suite (OMS) integrations.
- Good understanding of Business Manager and configuring jobs.
- Strong SQL knowledge.
- Exposure to technical reports and understanding of Demandware limitations, such as quotas.
- Proficient in Demandware foundational concepts with good knowledge of SiteGenesis, UX Studio, content assets or slots, and Demandware Catalog.
- SFCC certifications would be preferred.
- Excellent written and verbal communication skills.
- Motivated to complete tasks independently.
- Candidates ready to join sooner will be preferred.

Quick Job by Cutshort 🚀:
As part of this feature, you can expect status updates about your application and replies within 48 hours (once the screening questions are answered)
Job Overview:
We are looking for programmers with a keen eye for design for the position of front end developer. Front end developers are responsible for ensuring the alignment of web design and user experience requirements, optimising web pages for maximum efficiency, and maintaining brand consistency across all web pages, among other duties.
Front end developers are required to work in teams alongside back end developers, graphic designers, and user experience designers to ensure all elements of web creation are consistent. This requires excellent communication and interpersonal skills.
Key Responsibilities:
- Development of Frontend Web Applications Based on React/Vue Platform.
- Responsible for Designing and Coding of Individual Programs as per Specific Requirement.
- Building reusable code for future use.
- Should be able to work with UI/UX Designers closely.
- Ensuring web design is optimized for smartphones.
- Maintaining brand consistency throughout the design.
- Maintaining Quality Standards of the project developed.
- Manage tasks and communicate project status to the team leader / project leader.
- Identify the issues and provide resolution for any bugs raised.
- Optimizing web pages for maximum speed and scalability.
Required Skills and Qualifications:
- A Bachelors degree in Computers
- Must be proficient in React Or Vue Js, Type Script, HTML, CSS and SCSS
- Must be proficient in integrating REST APIs in any of the above three frameworks.
- Knowledge of any State Management libraries like Redux or Ngxs is required.
- Experience with responsive and adaptive design.
- Experience in writing Unit Tests.
- Understanding of SEO principles.
- Should be willing to learn and adapt to new technologies quickly.
- Should be Flexible to work on various technologies apart from core technologies.
- Good debugging and documentation skills.
- Should possess good communication skills.
Rejolut is one of the award-winning fastest-growing tech company which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT, etc.
The ideal candidate will be responsible for managing a development team and client coordination.
Roles & Responsibilities:-
• Collaborate with business and functional partners and technology leadership in defining features backlog and specifying requirements
• Taking Ownership of Delivery
• Drive technology discussion and strategy in line with business needs and company reference architecture
• Define execution plan and approach based on project scope, the expected timeline,
• Support execution team with resolution of roadblocks and inter-dependencies Partner with technical and functional teams external to the project to ensure their tasks are completed as required
• Ensure quality of deliverable is verified and matching stakeholder expectations
• Conducting daily scrum calls for smooth delivery.
How we are different
We are a young and dynamic team who are obsessed with solving the business problem at scale. We are a technology agnostic company that focus more on finding the optimal solution to the business problem rather than technology.
Why to join us
- We provide huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career.
- We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
- There are two technology Co-founder in the company who are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of time and are in leadership position in companies like Samsung, Purplle, Loyalty Rewardz.
- Get mentored by the best in the industry
- Flexible working hours
- Perks best in the industry
Responsibilities:
- Develop, implement, and maintain production timelines across multiple teams
- Translate product’s strategy into detailed requirements for prototype construction and final product development
- Analyze consumer needs, current market trends, and potential partnerships from an ROI
- Outline the product vision, product strategy, and product roadmap
- Assess current competitor offerings, seeking opportunities for differentiation
- Appraise new product ideas and strategize appropriate to-market plans
- Ensure that user story content and prioritization is aligned to the larger strategic objective
- Recommend the scope of present and future product lines by reviewing product specifications and appraising adjustments
- Provide information for management by preparing product sales forecasts and reports
- Meet regularly with key customer-facing teams to collect and analyze user feedback to shape new product ideas and user requirements.
- Help in the creation and maintenance of bona fide product documentation
- Work with development leads so that product requirements are understood and built accordingly
- Work within a software development methodology like AGILE
- Coordinate product releases with marketing, sales, and development teams
- Provide product training and technical expertise
- Work with the leadership team in planning the product roadmap.
- Be the product owner driving our strategic product and technology vision on the platform side of products
Requirement:
- 3+ years of experience as a Technical Products Manager in a software company.
- Has deep knowledge of every stage of the product life-cycle -- introduction, growth, maturity, and decline -- and understands how it affects development adjustments.
- Critical thinker & problem solver
- Familiarity in the AGILE development framework will be preferable.
- Strong understanding of cutting-edge tools and technologies for frontend and backend development
- Data-oriented, have exceptional analytical skills
- Experience working with the development teams directly will be a plus
- Has the ability to set priorities and resolve issues and set realistic product development goals
- Should be able to communicate technical solutions to both internal and external audiences
- Understand industry flow and trends
- Has the ability to evaluate key metrics to optimize performance
- Demonstrated track record managing successful product development from feature definition to project deployment
- Work with product management analytics tools
- A people-friendly person with extraordinary organizational and leadership skills

Primary Skills
● Ruby on Rails
● JavaScript, JQuery, HTML5
● Database knowledge (MySQL, Oracle, Postgres)
● Web technology and security, REST framework
● Unit testing frameworks (Rspec)
● Version Control (Eg., Git)
Good To Have Skills
● ReactJS and other UI technology
● Cucumber Selenium
● Shell Scripting
● Java / Python
Key Responsibilities
● Stay up-to-date on emerging technologies
● BS/MS degree in Computer Science, Engineering or a related subject
● Contribute in all phases of the development lifecycle
● Write well designed, testable, efficient code
● Ensure designs are in compliance with specifications
● Prepare and produce releases of software components
● Support continuous improvement by investigating alternatives and technologies and
presenting these for architectural review
Requirements
● 2 to 3 years of work experience as a Full Stack Developer or similar role
● Proven hands-on Software Development experience
● Proven working experience in
Rails
Ruby on Rails / Java
development
● Hands on experience in designing and developing applications using
Ruby on
● Object Oriented analysis and design using common design patterns.
● Excellent knowledge of Relational Databases, SQL and ORM technologies
● Experience in developing web applications using at least one popular web
framework
● Experience with test-driven developmen
Job Title: Business Analyst - Healthcare domain for Software Company - Chennai
3 to 5 yrs of experience in Business Analysis Role
Prefer - Health care domain experience atleast 1 year currently
- Requirement collections, Functional Analysis, SRS Preparation
- INteract with Developers, Designers, Architects, PM & Client
- Should have Agile Project Management practices
- Good in communication skills



WORK EXPERIENCE: 0.6 TO 3 YRS
SALARY: Negotiable (Base on Experience)
SHIFTS: Flexible to Work in Night Shifts (Male candidates are preferred)
CONTACT : Malar HR
Roles & Responsibilities
- The Designer/Developer is responsible for the design, layout and coding of a Website, Web Application, etc.
- They are involved with the technical and graphical aspects of a website - how the site works and how it looks. They can also be involved with the maintenance and update of an existing site and upgrades on existing Web Application.
- Write the programming code, either from scratch or by adapting existing website software and graphics packages to meet business requirements
- Test the website and identify any technical problems
- Upload the site onto a server and register it with different search engines.
- HTML, JavaScript, jQuery, and CSS.
- Adobe Illustrator.
- PHP, Java, Ruby, Python, Ajax, Angular JS.
- Frameworks - Zend, Symfony, CakePHP, Laravel & Codeigniter.
- MySQL, Oracle, and SQL Server.

