- Driving and overseeing a team of Customer Service Associate's via outsourced partners to ensure they are providing an exceptional customer experience
- Mastermind creative ways to deliver an exceptional customer experience
- Developing and overseeing the implementation of customer service protocols
- Resolving complex customer problems or disputes in a professional manner
- Coaching and supporting team members to help them meet departmental goals
- Maintaining and documenting records of customer interactions for training purposes
- Preparing monthly and quarterly departmental reports to determine whether KPIs are being met and adopting methods for improvement wherever necessary
What you need to have:
- Graduation degree or equivalent would be mandatory, BE/BTech/Post Graduation degree would be desirable.
- 5+ years prior experience in customer-facing roles
- Proven experience in a leadership role is required
- Excellent communication skills and the ability to anticipate the needs of customers
- Must demonstrate strong analytical thinking skills
- Should possess strong problem-solving skills and the ability to make sound judgement calls
- Superior organizational and time management skills
- Innovative, creative thinking skills to ensure the organization is providing a cutting-edge customer experience
- Expertise in MS Excel, Word and PowerPoint
- Customer Handling Experience in Fintech Setup Mandatory
- Bias for action: Run pilots and then evaluate/course-correct to scale or reject.
- Highly analytical: Trust data to take decisions; have the ability to slice and dice data
- Extreme ownership: Take responsibility for all the good and bad campaigns with a focus on improvement
- Radical candor: Ability to speak your mind respectfully with fearless conviction
- Self-driven: Demonstrate a positive, can-do attitude.
- Excellent problem-solving skills with deep attention to detail.
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- Responsible for designing, storing, processing, and maintaining of large-scale data and related infrastructure.
- Can drive multiple projects both from operational and technical standpoint.
- Ideate and build PoV or PoC for new product that can help drive more business.
- Responsible for defining, designing, and implementing data engineering best practices, strategies, and solutions.
- Is an Architect who can guide the customers, team, and overall organization on tools, technologies, and best practices around data engineering.
- Lead architecture discussions, align with business needs, security, and best practices.
- Has strong conceptual understanding of Data Warehousing and ETL, Data Governance and Security, Cloud Computing, and Batch & Real Time data processing
- Has strong execution knowledge of Data Modeling, Databases in general (SQL and NoSQL), software development lifecycle and practices, unit testing, functional programming, etc.
- Understanding of Medallion architecture pattern
- Has worked on at least one cloud platform.
- Has worked as data architect and executed multiple end-end data engineering project.
- Has extensive knowledge of different data architecture designs and data modelling concepts.
- Manages conversation with the client stakeholders to understand the requirement and translate it into technical outcomes.
Required Tech Stack
- Strong proficiency in SQL
- Experience working on any of the three major cloud platforms i.e., AWS/Azure/GCP
- Working knowledge of an ETL and/or orchestration tools like IICS, Talend, Matillion, Airflow, Azure Data Factory, AWS Glue, GCP Composer, etc.
- Working knowledge of one or more OLTP databases (Postgres, MySQL, SQL Server, etc.)
- Working knowledge of one or more Data Warehouse like Snowflake, Redshift, Azure Synapse, Hive, Big Query, etc.
- Proficient in at least one programming language used in data engineering, such as Python (or Scala/Rust/Java)
- Has strong execution knowledge of Data Modeling (star schema, snowflake schema, fact vs dimension tables)
- Proficient in Spark and related applications like Databricks, GCP DataProc, AWS Glue, EMR, etc.
- Has worked on Kafka and real-time streaming.
- Has strong execution knowledge of data architecture design patterns (lambda vs kappa architecture, data harmonization, customer data platforms, etc.)
- Has worked on code and SQL query optimization.
- Strong knowledge of version control systems like Git to manage source code repositories and designing CI/CD pipelines for continuous delivery.
- Has worked on data and networking security (RBAC, secret management, key vaults, vnets, subnets, certificates)
Role: Sr. Principle Engineer -Firmware
Experience: 8 to 10 Yrs.
Job description:
Primary skills:
- At least 8 years of working experience on embedded firmware development
- Experience in multithreaded programming, network programming (wired and wireless protocols), real-time programming, cross-platform and cross-language development
- Prior experience with overseeing board bring-up and validation
- Hands-on experience on driver development for various sensors,Flash,PMIC
- Working knowledge of communication protocols like UART, I2C, SPI, USB, Ethernet, etc
- Product development experience with range of microcontroller/microprocessor architectures, adoption of bare-metal, RTOS and Linux operating systems on new platforms
- Minimum 2+ years of experience doing hands-on software development in Bluetooth domain; application, framework, Bluetooth stack or drivers
- Working Experience In display driver development with MIPI/LVDS/QSPI will be a value addition
- Experience with hardware lab equipment such as digital scope, logic analyser and JTAG
- Understanding of embedded development constraints and system performance
- Hands-on Experience on System level integration
- Experience with programming in C/C++/python
- Experience in reading schematics
Secondary skills:
- Version Control System
- Working experience on BLE SoC like Nordic, Ambiq, Dailog
- Bug Tracking
Position: Oracle EBS Technical Lead - SCM
Experience: 6-8 Years
Location: Remote
Technical & Professional requirement:
Minimum 6 years of professional Oracle EBS experience in Oracle EBusiness Suite release 12.2.x or higher with
emphasis on modules Oracle Order Management, Oracle Advance Pricing, O2C cycle.
Must have ability to support customizations, develop process documents and share implementation plans and
best practices advice.
Experience with Web services, Alerts, PLLs, DFFs, module related APIs is a must
Extensive experience in Oracle database and development technologies such as Oracle Forms,
Oracle Reports, OAF/ADF framework, Workflow and BI Publisher
Oracle Database 11g or higher with strong experience in SQL and PL/SQL.
Exposure to SOA stack is a plus .
Good knowledge of basic Unix shell scripting will be added advantage
Strong technical knowledge with database design architecture. Ability to design and implement tables, views,
procedures, constraints, and relationships
Solve complex issues using methodical troubleshooting based on expert knowledge of Oracle
EBS applications functionality and technology
Ability to identify technical risks, present solutions to non-technical personnel and influence technical decisions.
Design, Development, Testing, Migration, Documentation.
Adhere and follow the Organization and Client Processes.
Support milestone events, defect resolutions, status updates etc.
Coordinate and participate in interaction with Functional counterparts and Users, Infrastructure team for
issues/configurations.
To qualify for the role, you must have
Minimum 6 Years of experience as EBS Technical Consultant
Oracle EBS R12 Technical, Sound knowledge of EBS, PL/SQL, Oracle Application Framework. Good understanding
of business flows – Oracle Order Management, Oracle Advance Pricing, O2C cycle.
Bachelor’s Degree in any engineering.
Basic:
Excellent ability to convince multiple stakeholders - internal and external
Good communication skills
Good presentation skills
Experience throughout the software development life cycle
Familiarity with Agile methodologies
Ability to interface directly with client
Roles and Responsibilities :
- Design, Develop, test and maintain software applications with MVC architectures, Microservices and scalable cloud-native apps.
- Perform hands-on coding and provide thoughtful code reviews
- Mentor and lead team members to continuously improve the quality and productivity of deliverables
- Demonstrate ability to work within an agile team as well as collaborate with many other teams on design and implementation strategies. Follow SCRUM Agile Development methodology
- Effective Communication Skills- An ability to express your ideas to the recipient & Co-ordinate and communicate with the cross-functional team along with the client's team
- Problem Solving, Hustler - Get Stuff Done, Self-Disciplined Open-minded, User-Focused, Adaptive
- Lean Principles & Analytical Thinking
- Project planning, timelines and milestones for execution and deliverables
- Participate in the Evaluation Review of your team member
Primary Skills
- Expert in Python with experience on Django.
- Expert in server programming, you should be able to implement complex business logic.
- Good understanding of the threading limitations of Python, and multi-process architecture.
- Good understanding of fundamental design principles behind a scalable application.
- Knowledge of event-driven programming in Python.
- Experience with python packages like Numpy, pandas, flask, Pyspark, pymongo, os, logging, re, pyyaml.
- Experience with swagger io module to expose API
- Strong unit test and debugging skills.
- At least 2 years of experience in RESTful API/HTTP/JSON`
- Knowledge of AWS cloud and python Boto lib.
- Proficient understanding of code versioning tools Like Git.
- Good understanding of Linux OS.
Secondary Skills:
- AWS Kinesis
- Web Sockets
- RAbbitMQ
- AWS Cloud formation
Flux Auto builds autonomous vehicle technology for commercial and industrial applications.
Flux Auto was founded in 2017 with the goal of democratizing autonomous vehicle technology and bringing its benefits to vehicles - new and old - around the world. We develop the various hardware and software technologies to make vehicles move and operate autonomously. Everyday our engineers are working to solve new and unique challenges for our clients in India, and North America.
We are a multidisciplinary team solving some of the most challenging problems in
autonomous technology and robotics. Join us in our journey to democratize autonomous mobility!
Experience required: 1 year of internship and projects done in similar domain.
About the role:
We are looking for a candidate with conceptual understanding of classical control systems and logic building. The candidate should be able to understand the existing control stack, tune the hyper-parameters and make necessary changes as per the need. The position requires you to have a basic understanding of automotive systems which will be an added advantage and also help in clear understanding of the application.
Team works towards development of algorithms and model based design for different features to achieve autonomy level 3 and level 4. The algorithms are continuously tested on simulation and vehicle system for verification and validation.
Requirements:
- Sound knowledge in controller design and analysis.
- Good understanding in optimisation based control algorithms.
- Experience with implementing PID controller for various unstable system.
- Experience with vehicle modelling and analysis.
- Good understanding of implementation/debugging/testing model and control algorithms.
- Candidate should have experience in programming concepts like OOPS in C++ and Python with robust and efficient coding.
- Experience in Matlab/Simulink, Stateflow.
- Good understanding in code generation, implementation and testing for real time intergration embedded system.
Responsibilities:
- Algorithm development for different control features.
- Testing of algorithm architecture along with tuning and validation.
- Working with simulation team to integrate and test models and algorithms into simulation environment for rapid development and validation.
- Tuning and validation of plant models to emulate real physical systems’ behaviour
- Co-ordination with other departments to maintain consistency and compatibility in department stack.
Good to Have:
- ROS and ROS2 experience
- Vehicle dynamics modelling and simulation.
- Experience with version control using Git.
Benefits:
- Health Insurance
- Employee Stock Options
- Work from Home
- Flexible work hours
- Monthly Team outings and events
- Budget for up-skilling
- Flexible vacation
Equal Opportunity Employer:
Flux Auto's employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, age, gender identity, genetic factors, military/veteran status or other characteristics protected by law.
Vaccination Requirements:
Flux Auto is implementing new requirements for employees to be fully vaccinated from COVID-19.
Apply Now!
- Meeting with clients to discuss website design and function.
- Designing and building the website front-end.
- Creating the website architecture.
- Designing and managing the website back-end including database and server integration.
- Generating WordPress themes and plugins.
- Conducting website performance tests.
- Troubleshooting content issues.
- Conducting WordPress training with the client.
- Monitoring the performance of the live website.
Company Description
Mindler is a technology enabled eco-system for career planning & development for students. We leverage technology, research, machine learning and algorithms to minimise the human bias in career decision making process. Founded by a team comprising of alumni from ISB, Harvard, IIT and some of the leading psychologists across the country, Mindler is the winner of the Economic Times Power of Ideas and was awarded and recognised by IIM-A, CIIE, Economic Times and Department of Science & Technology.
Job Description
- Ensure the technical feasibility of UX designs
- Build reusable/hygiene code and customize libraries/tools for future use
- Develop best user interaction and easy navigating features
- Optimize application for maximum speed and scalability, coordinating the same with design team to ensure the required files are in-place
- Ensure that all user input is validated using scripts
- Perform cross-browser testing before staging the platform to the backend integration
- Final functionality of the applications to be ensured after backend integration
- Collaborate with other team members and stakeholders
Job Specifications
- Proficient understanding of web markup, including HTML5 and CSS3
- Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
- Good understanding of asynchronous request handling, partial page updates, and AJAX
- Development experience on latest Angular versions is a must.
- Proficient understanding of code versioning tools, such as Git or Bitbucket
- Familiarity with tools such as as Gimp or Photoshop is a plus
- 2-6 years of experience in the domain of UI Development
- Tech (preferable)
- Market research, understanding the competitive landscape and tailoring the customer communication accordingly
- Lead generation, customer qualification, Demos and achieving sales closure
- Maintaining the customer interactions on Fresh Sales CRM
- Meeting Quarterly & Annual Revenue Targets
- Total 0-2 year of experience
- Prior experience in selling SaaS (Software as a Service) solution or subscription-based product will be a definite plus
- Excellent written and verbal communication skills.
- Well versed with tools to prepare engaging Business presentations
- Strong knowledge of using LinkedIn and other social media platforms to reach out to prospects
- Self driven
About the role
We are looking for a strong full stack engineer who has experience building web and mobile applications for enterprise and consumers. You will help design, build and maintain scalable applications and build the API infrastructure that can be used across all client products.
Responsibilities:
- Building applications that are responsive, performant, and accessible Produce high quality HTML/CSS pages from mock ups.
- Collaborating with other disciplines across engineering, UX, and Product to help develop front end solutions.
- Using our Micro service stack to integrate front end into the development lifecycle.
- Build high availability and extremely reliable transactional systems.
- Own and manage all phases of the software development lifecycle (planning, design, implementation, deployment and support)
- Design, build and maintain API infrastructure that allows for standard integration methodology between applications and third party services
- Collaborate effectively with the rest of the team to design and launch new features
- Deliver on rapid implementation schedules to build web functionality that is fast, scalable, and upholds smart development goals and principles
- Work on all things front-end and backend including web and mobile
- Maintain code integrity, quality and ensure responsiveness of applications.
Requirements:
- 3+ year track record of relevant work experience and a Computer Science or a related technical discipline is required.
- Proficient in HTML 5, CSS, and JavaScript frameworks, like React, Vue.js, NodeJS among others.
- Experience working with graphic designers and converting designs to visual elements using JavaScript, HTML and CSS.
- Strong knowledge and experience with server-side web of building restful APIs for internal and external products using Node.js
- Doesn’t shy away from testing and code review.
- Good knowledge of OOPS Concept and Data Structure like Queue, Stack, Tree, Linked List.
- Knowledge of code versioning tool - Git.
- knowledge of cloud computing platforms, like Amazon Web Services
- Strong Knowledge of database systems like Mysql.
- Interest and ability to learn new technology stacks as needed.
- Good problem solving skills and Willing to learn new technology.
- Passion for developing awesome user experiences
- Independent, dedicated, and able to deliver production ready code with minimal guidance.
DataWeave provides Retailers and Brands with “Competitive Intelligence as a Service” that enables them to take key decisions that impact their revenue. Powered by AI, we provide easily consumable and actionable competitive intelligence by aggregating and analyzing billions of publicly available data points on the Web to help businesses develop data-driven strategies and make smarter decisions.
Data Science@DataWeave
We the Data Science team at DataWeave (called Semantics internally) build the core machine learning backend and structured domain knowledge needed to deliver insights through our data products. Our underpinnings are: innovation, business awareness, long term thinking, and pushing the envelope. We are a fast paced labs within the org applying the latest research in Computer Vision, Natural Language Processing, and Deep Learning to hard problems in different domains.
How we work?
It's hard to tell what we love more, problems or solutions! Every day, we choose to address some of the hardest data problems that there are. We are in the business of making sense of messy public data on the web. At serious scale!
What do we offer?
- Some of the most challenging research problems in NLP and Computer Vision. Huge text and image datasets that you can play with!
- Ability to see the impact of your work and the value you're adding to our customers almost immediately.
- Opportunity to work on different problems and explore a wide variety of tools to figure out what really excites you.
- A culture of openness. Fun work environment. A flat hierarchy. Organization wide visibility. Flexible working hours.
- Learning opportunities with courses and tech conferences. Mentorship from seniors in the team.
- Last but not the least, competitive salary packages and fast paced growth opportunities.
Who are we looking for?
The ideal candidate is a strong software developer or a researcher with experience building and shipping production grade data science applications at scale. Such a candidate has keen interest in liaising with the business and product teams to understand a business problem, and translate that into a data science problem. You are also expected to develop capabilities that open up new business productization opportunities.
We are looking for someone with 6+ years of relevant experience working on problems in NLP or Computer Vision with a Master's degree (PhD preferred).
Key problem areas
- Preprocessing and feature extraction noisy and unstructured data -- both text as well as images.
- Keyphrase extraction, sequence labeling, entity relationship mining from texts in different domains.
- Document clustering, attribute tagging, data normalization, classification, summarization, sentiment analysis.
- Image based clustering and classification, segmentation, object detection, extracting text from images, generative models, recommender systems.
- Ensemble approaches for all the above problems using multiple text and image based techniques.
Relevant set of skills
- Have a strong grasp of concepts in computer science, probability and statistics, linear algebra, calculus, optimization, algorithms and complexity.
- Background in one or more of information retrieval, data mining, statistical techniques, natural language processing, and computer vision.
- Excellent coding skills on multiple programming languages with experience building production grade systems. Prior experience with Python is a bonus.
- Experience building and shipping machine learning models that solve real world engineering problems. Prior experience with deep learning is a bonus.
- Experience building robust clustering and classification models on unstructured data (text, images, etc). Experience working with Retail domain data is a bonus.
- Ability to process noisy and unstructured data to enrich it and extract meaningful relationships.
- Experience working with a variety of tools and libraries for machine learning and visualization, including numpy, matplotlib, scikit-learn, Keras, PyTorch, Tensorflow.
- Use the command line like a pro. Be proficient in Git and other essential software development tools.
- Working knowledge of large-scale computational models such as MapReduce and Spark is a bonus.
- Be a self-starter—someone who thrives in fast paced environments with minimal ‘management’.
- It's a huge bonus if you have some personal projects (including open source contributions) that you work on during your spare time. Show off some of your projects you have hosted on GitHub.
Role and responsibilities
- Understand the business problems we are solving. Build data science capability that align with our product strategy.
- Conduct research. Do experiments. Quickly build throw away prototypes to solve problems pertaining to the Retail domain.
- Build robust clustering and classification models in an iterative manner that can be used in production.
- Constantly think scale, think automation. Measure everything. Optimize proactively.
- Take end to end ownership of the projects you are working on. Work with minimal supervision.
- Help scale our delivery, customer success, and data quality teams with constant algorithmic improvements and automation.
- Take initiatives to build new capabilities. Develop business awareness. Explore productization opportunities.
- Be a tech thought leader. Add passion and vibrance to the team. Push the envelope. Be a mentor to junior members of the team.
- Stay on top of latest research in deep learning, NLP, Computer Vision, and other relevant areas.