Sales Manager

Description:

• Should have hands-on experience in Web Development
• Good understanding of PHP and Object-oriented programming paradigm.
• Able to understand project requirement and handle project independently.
• Strong learning capability.
• Having a good knowledge of Jquery.
• Framework experience would be beneficial.
• Should be comfortable to work with the team.
• Should be comfortable with work on any MVC based framework.

Skills required:

• Able to understand project requirement and handle project independently.
• Strong learning capability.
• Contribute in all phases of the development.
• Knowledge of PHP/CodeIgniter will be preferred.
• Basic Knowledge of JavaScript, Web Services.
• Sound knowledge of PHP, mysql, JQuery etc.

Customer Success and Support Executive @ Kwikpic

Location: Mumbai / Kolkata (Hybrid)

About us:

Kwikpic is an AI based photo sharing platform based in Mumbai, enabling effortless, high-quality image sharing through features like instant face recognition, smart gallery creation, branded galleries, desktop apps (for macOS & Windows), digital flipbook albums, and more.

Since its launch, Kwikpic has seen exceptional adoption—processing over 200 million uploaded photos, powering 150,000+ events, onboarding 13,100+ photographers and businesses, and achieving 1 million verified users organically within just 18 months 

Why Join Us?

As a Customer Success Associate at Kwikpic, you’re not just supporting users; you’re guiding photographers, businesses, and event professionals toward their ideal photo-sharing experience. You’ll help users leverage features like AI-enabled uploads, custom galleries, digital albums, and more, ultimately growing retention, satisfaction, and revenue.

Key Responsibilities:

• Provide timely assistance to customers via email, chat, and phone, resolving technical and account-related issues.
• Guide new users through the platform, ensuring a smooth start and full adoption of Kwikpic features
• Monitor account health, proactively address concerns, and help customers maximize the platform’s value.
• Maintain strong, ongoing relationships with customers, conducting check-ins and ensuring continued customer satisfaction
• Work cross-functionally with sales, product, and support teams to deliver exceptional customer experiences and communicate feedback

Qualifications:

• Bachelor’s degree (preferably in Business, Communications, or related fields).
• 1+ years of experience in Sales, Customer Success, Account Management, or Support, preferably in SaaS, digital products, or subscription-based services.
• Fluent in English and Hindi
• Excellent communication, empathy, and client engagement skills.
• Comfortable using CS tools, CRM, and analytics platforms (e.g., Gainsight, HubSpot, Salesforce, or in-house tools).
• Strong problem-solving mindset with a love for helping customers succeed.

Role overview

• Overall 5 to 7 years of experience. Node.js experience is must.
• At least 3+ years of experience or couple of large-scale products delivered on microservices.
• Strong design skills on microservices and AWS platform infrastructure.
• Excellent programming skill in Python, Node.js and Java.
• Hands on development in rest API’s.
• Good understanding of nuances of distributed systems, scalability, and availability.

What would you do here

• To Work as a Backend Developer in developing Cloud Web Applications
• To be part of the team working on various types of web applications related to Mortgage Finance.
• Experience in solving a real-world problem of Implementing, Designing and helping develop a new Enterprise-class Product from ground-up.
• You have expertise in the AWS Cloud Infrastructure and Micro-services architecture around the AWS Service stack like Lambdas, SQS, SNS, MySQL Databases along with Dockers and containerized solutions/applications.
• Experienced in Relational and No-SQL databases and scalable design.
• Experience in solving challenging problems by developing elegant, maintainable code.
• Delivered rapid iterations of software based on user feedback and metrics.
• Help the team make key decisions on our product and technology direction.
• You actively contribute to the adoption of frameworks, standards, and new technologies.

Job brief:

We are looking for enthusiastic talent to join our growth department and provide creative ideas to help achieve our goals. You will have administrative duties in developing and implementing marketing strategies.

As a Community Partner, you will collaborate with our marketing and advertising team in all stages of marketing campaigns. Your insightful contribution will help develop, expand and maintain our marketing channels.

This opportunity will help you acquire marketing skills and provide you with knowledge of various marketing strategies. Ultimately, you will gain broad experience in marketing and should be prepared to enter any fast-paced work environment.

Job Description:

• Planning various campaigns to ensure smooth lead generations on a regular basis.

• Outbound calling to educational institutes and international associations and onboarding them with timely and regular follow-ups.

• Perform market research on potential partners.

• Support the marketing team in daily administrative tasks like to assist with the webinars and campaigns.

• Drafting and sending emails to educational institutes and international associations.

• Coordination with the sales team for post webinars analysis

• Help organize marketing events.

Key Responsibilities:

• Ready to work from Monday to Saturday.

• Strong desire to learn along with professional drive.

• Excellent verbal and written communication skills.

• Excellent knowledge of MS Office.

• Passion for the marketing industry and its best practices.

• Ready to use personal laptop for official purposes

Desired Experience

3+ years

Job Description

What You’ll Do

• Taking an active role in architecting the solutions we build
• Designing and implementing web applications using JavaScript and its frameworks (i.a. React, Vue, Angular), HTML5 and CSS3
• Working closely with the dispersed development team, client, and project manager in SCRUM methodology
• Ensuring that programming practices and code quality are respected
• Supporting other engineers with your expertise when needed (knowledge sharing)
• Leading your colleagues’ growth and development

What you bring to the table

• 3+ years of Experience with React. Good to have a working knowledge of React Native, Angular, VueJS
• Strong expertise with HTML, CSS, and writing cross-browser-compatible code.
• Good understanding of AJAX and JavaScript DOM manipulation Techniques
• Experience with RESTful services
• Experience in JavaScript build tools like grunt or gulp
• Hands-on and implements complex React modules
• Able to implement automated testing platforms and unit tests
• Understanding of fundamental design principles behind a scalable application
• Proficient understanding of code versioning tools (Git)
• Critical thinker and problem-solving skills

Bonus if you have…

• Experience with Angular2+ and Node
• Experience with AWS or GCP infrastructure
• Curiosity about new languages, libraries, frameworks
• Contributions to open-source projects
• Experience with Selenium, or Jest or similar front end test frameworks

We are looking for a talented Fullstack Developer with 2-5 years of experience to join our engineering team. The ideal candidate will have experience with MongoDB, Express, React, and Node. As a Fullstack Developer, you will be responsible for developing and maintaining our web-based applications and services.

Responsibilities:

• Work collaboratively with the product and engineering teams to develop high-quality web-based applications and services.
• Develop and maintain RESTful APIs using Node.js and Express.
• Design and develop the front-end user interface using React.
• Create and maintain MongoDB databases and related services.
• Develop and maintain automated test cases for both front-end and back-end applications.
• Participate in code reviews and ensure code quality.
• Stay up-to-date with emerging trends and technologies in web development and AI.

Qualifications:

• 2-5 years of experience as a Fullstack Developer with expertise in MongoDB, Express, React, and Node.
• Experience in developing RESTful APIs using Node.js and Express.
• Experience in front-end development using React.
• Experience in database development using MongoDB.
• Strong knowledge of HTML, CSS, and JavaScript.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration skills.
• Experience in automated testing using Jest, Cypress, or other similar frameworks is a plus.
• Experience in AWS or other cloud technologies is a plus.
• Knowledge of AI and machine learning concepts is a plus.

We offer a competitive salary, flexible working hours, and a collaborative work environment. If you are passionate about AI & how teams collaborate, and want to work in a fast-paced, innovative environment, then we want to hear from you.

• Automate and maintain ML and Data pipelines at scale
• Collaborate with Data Scientists and Data Engineers on feature development teams to containerize and build out deployment pipelines for new modules
• Maintain and expand our on-prem deployments with spark clusters
• Design, build and optimize applications containerization and orchestration with Docker and Kubernetes and AWS or Azure

• 5 years of IT experience in data-driven or AI technology products
• Understanding of ML Model Deployment and Lifecycle
• Extensive experience in Apache airflow for MLOps workflow automation
• Experience is building and automating data pipelines
• Experience in working on Spark Cluster architecture
• Extensive experience with Unix/Linux environments
• Experience with standard concepts and technologies used in CI/CD build, deployment pipelines using Jenkins
• Strong experience in Python and PySpark and building required automation (using standard technologies such as Docker, Jenkins, and Ansible).
• Experience with Kubernetes or Docker Swarm
• Working technical knowledge of current systems software, protocols, and standards, including firewalls, Active Directory, etc.
• Basic knowledge of Multi-tier architectures: load balancers, caching, web servers, application servers, and databases.
• Experience with various virtualization technologies and multi-tenant, private and hybrid cloud environments.
• Hands-on software and hardware troubleshooting experience.
• Experience documenting and maintaining configuration and process information.
• Basic Knowledge of machine learning frameworks: Tensorflow, Caffe/Caffe2, Pytorch